Hotel Neiva Plaza

4.5 star property
Luxury hotel with full-service spa and free breakfast
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Neiva Plaza

Exterior
Minibar, in-room safe, desk, soundproofing
Aerial view
Outdoor pool
Rooftop terrace

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Parking available
    Parking available
  • Room service
    Room service
  • Spa
    Spa
  • Gym
    Gym
  • Breakfast included
    Breakfast included

Explore the area

Map
Calle 7 N 4 - 62, Neiva, Huila, 410010
  • Neiva Cathedral
    1 min walk
  • Santander Park
    2 min walk
  • University Corporation of Huila
    20 min walk
  • Neiva (NVA-Benito Salas)
    11 min drive

Room options

Double Room Standard

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Similar properties

About the area

Neiva

A luxury stay in the heart of Neiva awaits you at Hotel Neiva Plaza . Within steps you'll find Neiva Cathedral and Santander Park. Highlights at this Colonial hotel include a full-service spa, a restaurant and an outdoor swimming pool. .The restaurant, Salon Azul, serves Regional cuisine and is open for breakfast, lunch and dinner. Enjoy the gym and kids' swimming pool. Business amenities include meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Free buffet breakfast is available daily between 6 AM and 10 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Sights within a 20-minute walk of this 4.5-property class Neiva hotel include Magdalena River and University Corporation of Huila.

What's nearby

  • Santander Park - 2 min walk - 0.2 km
  • University Corporation of Huila - 20 min walk - 1.7 km
  • Guillermo Plazas Alcid Stadium - 2 min drive - 2.2 km
  • San Pedro Plaza Shopping Center - 3 min drive - 2.9 km
  • University Surcolombiana - 4 min drive - 3.4 km

Getting around

  • Neiva (NVA-Benito Salas) - 11 min drive

Restaurants

  • ‪Soca - ‬2 min walk
  • ‪Restaurante Azafran - ‬7 min walk
  • ‪La Catedra - Cafe - ‬1 min walk
  • ‪Caldo Parado - ‬5 min walk
  • ‪Domino - ‬5 min walk

About this property

Hotel Neiva Plaza

Luxury hotel with full-service spa and free breakfast
Hotel Neiva Plaza offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Free breakfast is available daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. A children's pool, a rooftop terrace, and tour/ticket assistance are also featured at the luxury Hotel Neiva Plaza . An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Colonial Neiva hotel.

  • 1 building
  • 87 guestrooms or units
  • 5 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Hotel Neiva Plaza offers 87 air-conditioned accommodations with minibars and a safe. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free covered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Salon Azul

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Colonial architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch TV

Food and drink

  • Champagne service
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 20000 per vehicle (return)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Hotel Neiva Plaza
Hotel Neiva Plaza Hotel
Hotel Neiva Plaza Neiva
Hotel Neiva Plaza Hotel Neiva

Frequently asked questions

What is the cancellation policy at Hotel Neiva Plaza ?

Hotel Neiva Plaza offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Neiva Plaza ?

Yep, Hotel Neiva Plaza has a free self car park and free valet parking.

Is there a spa on site at Hotel Neiva Plaza ?

Yep, there is an onsite spa at Hotel Neiva Plaza .

Does Hotel Neiva Plaza have a pool?

Hotel Neiva Plaza has an outdoor pool and a kids' pool.

Does Hotel Neiva Plaza serve breakfast?

Sure does, complimentary buffet brekkie is offered daily between 6 AM and 10 AM.

Is there a free airport shuttle available at Hotel Neiva Plaza ?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hotel Neiva Plaza ?

Yep, you can grab a meal at Hotel Neiva Plaza 's onsite restaurant that serves Regional cuisine.

What time are check-in & check-out at Hotel Neiva Plaza ?

Check-in begins at 3:00 PM. Check-out time is 1:00 PM.

Hotel Neiva Plaza Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 18 out of 30 reviews" "
Rating 8 - Good. 4 out of 30 reviews" "
Rating 6 - Okay. 7 out of 30 reviews" "
Rating 4 - Poor. 1 out of 30 reviews" "
Rating 2 - Terrible. 0 out of 30 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 1 night in Apr 2022

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

10/10 Excellent

Enrique, BOG

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Neiva Plaza it is well located, near to the financial area, rooms are very comfortable, it has free WiFi and an excellent swimming pool, ideally after a working day, and also the Hotel Staff are really nice
Stayed 1 night in Dec 2020

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

4/10 Poor

Gervaise

Disliked: Cleanliness, staff & service, property conditions & facilities
Receptionist needs retrained
Receptionist tried to charge 555,000 Cops on bookin pointed booked for 522,000 Cops. She the toll us booking includes breakfast only for first 2 of 3 nights. On check out staff asked why did not have breakfast. Glass in bathroom not cleaned. Mini bar 20% more than room service or restaurant. Pool cloudy at three days thus unable to see bottom at depth of 1.3m. Thus refused to use. Worst left tape on sink turn only 1/8th ( YES 1/8th) will blast water out of V shape sink covering yourself, which our 5 year old son did, showering himself in water in the panicked to escape slipped on tiled floor hitting his head on the floor. By comforting my son for 30 minutes stopped me removing the offending items, as that sound of your childs head hitting the floor is scary to say the least.
Stayed 3 nights in Apr 2019

10/10 Excellent

Carlos, Ottawa - ON Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed at this hotel over 35 years ago and had to go back to it, it did not disappoint. Staff was excellent and the facilities were very good. Unfortunately the city has changed a lot since my last visit and although the hotel is top notch, I would not recommend leaving the hotel at night unless it is in a cab.
Stayed 1 night in Apr 2018

10/10 Excellent

ELIZETH J

Stayed 1 night in Apr 2022

10/10 Excellent

DANIEL

Stayed 1 night in Mar 2022

8/10 Good

Claudia Inés

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

6/10 Okay

Jerson David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valida el costo del hotel vs loq ue se paga
Me encanto el hotel, la alimentación y sus intalaciones, no obstante en hoteles.com me dieornun precio y al lelgar me indicaron que faltaba incluir un valor por seguro, y en mi entender estaba en el valor todo incluido igual apgue mi estadia completa como indico el htel unos 40 mil pesos demas, pero de resto todo maravilloso
Stayed 1 night in Jan 2022

10/10 Excellent

IVONNE CECILIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno
Excelente el hotel en limpieza , servicio el personal muy amable . Un poco feo la ubicación ya que es en el centro de la ciudad
Stayed 2 nights in Dec 2021

10/10 Excellent

Martha Lucia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

8/10 Good

cristobal

Stayed 1 night in Oct 2021

10/10 Excellent

Jose

Stayed 1 night in Oct 2021

6/10 Okay

Camila

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tradicional hotel con excelente servicio
El servicio del hotel es muy bueno, es un hotel tradicional, con salones de eventos al interior.
Stayed 2 nights in Aug 2019

10/10 Excellent

MERCEDES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy bien
Stayed 1 night in May 2019

10/10 Excellent

Rafael Hernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viaje familiar
El hotel es muy bueno. Las habitaciones son muy limpias y ordenadas. El desayuno en el hotel es sencillo y es bueno. Podría ser más clara la ubicación del parqueadero. Las instrucciones que nos dieron no fueron muy claras y nos demoramos en poco en encontrarlo. La atención del personal es muy buena, todos son muy amables.
Stayed 1 night in Apr 2019

6/10 Okay

Nasly Lorena

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2019

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zentrale Lage, gutes Preis-Leistungsverhältnis
Zentrale Lage am Parque Santander und neben der Kathedrale. Taxis direkt vor der Tür verfügbar. Hotelpersonal sehr hilfsbereit und aufmerksam. Sehr gute Klimaanlage (wichtig in Neiva!).Würde ich wieder buchen.
Stayed 2 nights in Feb 2019

10/10 Excellent

Rosa Elvira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

Eduardo

Liked: Cleanliness
Hotel muy normal, mucho ruido unido exterior.
Stayed 1 night in Nov 2018

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felicidad total
Excelente

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Hotel mit sehr guter Lage., mittelmäßiger Service.
Sehr zentral gelegenes Hotel. Service begrenzt, Restaurant geschlossen.
Stayed 1 night in Jan 2018

10/10 Excellent

Miguel O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención y amabilidad, solicité un servicio adicional y qué dado sin restricción.
Stayed 1 night in Sep 2017