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Candlewood Suites New York City-Times Square by IHG

2.5 star property
Hotel with a fitness centre, a quick walk to Times Square

Photo gallery for Candlewood Suites New York City-Times Square by IHG

Suite, 1 Bedroom
City view
In-room safe, desk, iron/ironing board, free WiFi
City view
Full-sized fridge, microwave, stovetop, dishwasher

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Parking available
  • Pet-friendly
  • Gym
  • Laundry
  • Air conditioning
The current price is AU$287
includes taxes & fees
30 Mar - 31 Mar

Explore the area

Map
339 W 39th Street, New York, NY, 10018
  • Times Square
    ‪7 min walk‬
  • Broadway
    ‪8 min walk‬
  • Madison Square Garden
    ‪9 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪57 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed (High Floor)

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed (High Floor)

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hairdryer
Microwave
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, City View

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hairdryer
Microwave
Electric kettle
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Kitchen

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

Full-sized fridge, microwave, stovetop, dishwasher

Room, 1 Queen Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View (High Floor)

City view

Studio Suite, 1 Queen Bed, City View (High Floor)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Hairdryer
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

New York

Candlewood Suites New York City-Times Square by IHG puts you in the heart of New York, within just a 10-minute stroll of Times Square and Broadway. Highlights at this hotel include in-room kitchenettes and free WiFi. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include laundry facilities, concierge services and a 24-hour front desk. There's also the convenience of valet parking. .Sights within a 15-minute walk of this Manhattan hotel include Madison Square Garden and 5th Avenue.

What's nearby

  • Times Square - 7 min walk - 0.7 km
  • Broadway - 8 min walk - 0.7 km
  • Madison Square Garden - 9 min walk - 0.8 km
  • Empire State Building - 16 min walk - 1.4 km
  • Grand Central Terminal - 19 min walk - 1.7 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬2 min walk
  • ‪Dear Irving on Hudson - ‬4 min walk
  • ‪Blue Ruin - ‬2 min walk
  • ‪The Joyce Public House - ‬1 min walk
  • ‪2 Bros Pizza - ‬2 min walk

About this property

Candlewood Suites New York City-Times Square by IHG

Hotel with a fitness centre, a quick walk to Times Square
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Candlewood Suites New York City-Times Square by IHG. For a fee, parking is available.

This New York hotel is smoke free.

  • 1 building
  • 188 guestrooms or units
  • 32 levels
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Candlewood Suites New York City-Times Square by IHG offers 188 accommodations with DVD players and a safe. Flat-screen televisions come with cable channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

Languages

English, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 75 per day)

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Weight limit: 80 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.21 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 75.00 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites City-Times
Candlewood Suites City-Times Aparthotel
Candlewood Suites City-Times Aparthotel New York Square
Candlewood Suites New York City-Times Square
Candlewood Suites New York City Times Square Hotel New York City
Candlewood Suites New York City-Times Square Aparthotel
Candlewood Suites City-Times Square Aparthotel
Candlewood Suites City-Times Square
Candlewood Suites New York City Times Square
Candlewood Suites CityTimes S

Frequently asked questions

What is the cancellation policy at Candlewood Suites New York City-Times Square by IHG?

Candlewood Suites New York City-Times Square by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candlewood Suites New York City-Times Square by IHG?

As of 14 Mar 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites New York City-Times Square by IHG on 30 Mar 2025 start from AU$259.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Candlewood Suites New York City-Times Square by IHG?

Yep, Candlewood Suites New York City-Times Square by IHG has valet parking for USD 75.00 per day.

Is there a free airport shuttle available at Candlewood Suites New York City-Times Square by IHG?

No, Candlewood Suites New York City-Times Square by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Candlewood Suites New York City-Times Square by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Candlewood Suites New York City-Times Square by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 516 out of 1080 reviews
Rating 8 - Good. 324 out of 1080 reviews
Rating 6 - Okay. 128 out of 1080 reviews
Rating 4 - Poor. 55 out of 1080 reviews
Rating 2 - Terrible. 57 out of 1080 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Great room, great location
Stayed 10 nights in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

David

Liked: Staff & service, room comfort
Just OK
Good location. Front desk staff were helpful, but room was very musty; AC/heating unit fan ran continuously, even when it shouldn't have; No cleaning service (including towels) for the 3-night visit (every 7 days unless you request something of desk).
Stayed 3 nights in Dec 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quick 2 block walk to Times Square. Our room was clean and spacious with enough drawers and storage for our clothes. It was so nice to have a little kitchenette for breakfasts and snacks.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kelley

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice stay
Stayed 3 nights in Dec 2024

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t have high expectations but my god this place was perfect. Quiet, cheap & 5 minutes from time square which meant you could enjoy it without the noice! Incredible hotel
Stayed 4 nights in Dec 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 1 night in Dec 2024

8/10 Good

Satvir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Clean and well maintained. Good spacious rooms considering the price and other options available in same price. The only thing is that there is not really any view from the rooms so consider staying at a lower floor (or atleast this is our personal opinion). Overall a good place and we had good experience.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sherry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find
The staff was extremely welcoming and very helpful with everything we needed. Rooms were very spacious and cozy. Great fridge size. Overall exceded my expectations
Stayed 3 nights in Dec 2024

8/10 Good

Keith

Liked: Staff & service
Stayed 5 nights in Dec 2024

8/10 Good

Elizabeth Dawson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, walking distance to Times Square and lots of other attractions. 4 min walk to the Port Authority bus and metro station. Lots of nice places round about for eating. The room was a good size. The fridge and microwave are handy. The only problem we did have was the coffee machine was always empty and we had to wait on it getting refilled - which didnt take long. And you only get a cleaner/maid once a week. If you want clean towels you have to ask for them.
Stayed 3 nights in Dec 2024

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location in NYC
My stay was a pleasant surprise. The location was perfect. Not too far from anything. The room was sufficient and clean. Easy check in with the ability for them to hold our bags while we explored. We could also do that when we checked out as well. Only issue we had was the shower curtain didn't stay closed. It was a fight every morning to somehow hook it to something. Other than that no complaints.
Stayed 3 nights in Dec 2024

10/10 Excellent

Edgar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant surprise at Candlewood Suites
My stay was quite pleasant as the room was quite spacious for the price. It also had a host of other amenities to which I was not expecting (e.g., kitchenette) and proved to be quite useful. The queen-sized bed was also very comfortable and provided much needed rest especially after a long tiring day. The bathroom was likewise clean and had good hot water supply. Overall, think it is a perfect hotel to stay in without breaking your bank account.
Stayed 13 nights in Nov 2024

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities
Very convenient area for seeing Broadway shows and going to dinner with friends. The room was dated, but nice to have a suite and full kitchen. The staff were very friendly and the lobby looked beautiful for the holidays.
Stayed 2 nights in Dec 2024

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved their little shop. They had free tea and coffee making facilities. Of course we opted for hot chocolate and as an Australian I got addicted to their flavoured coffee mate liquid in my hot chocolate. Sunday we had little cupcakes and hot chocolate in the foyer. I think each room should contain all the info needed, not in the lift or by QR code, I also think there needs to be more options for food delivery, local cafes restaurants etc. The magnet that sticks to the door when you leave shouldn’t say catch you later because I interpreted that as we’ve gone out please do housekeeping ( as it was our due day) It actually means don’t come in and housekeep. Our room was facing the city. It had a gorgeous view, The interior was nice. I think they need to include more than 2 of each coffee and tea. Should also have instructions to use cooktop not have it in the lift. The bed was so comfy, it’s a shame the complex didn’t have it a garbage drop on each floor because you have to leave your rubbish outside your door and call reception. Had trouble using our room card as it wasn’t opening the door, but went downstairs and got them reset. The laundry area was so handy, washers and driers were huge and free to use for the guests. Staff were kind, helpful and considerate.
Stayed 11 nights in Nov 2024

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay! Room was more spacious than we were expecting. We were able to walk or take the subway wherever we went. All walkable.
Stayed 2 nights in Dec 2024

4/10 Poor

Maggie

Travelled with family
Disliked: Amenities
Room was not what I expected. Picture showed bed with sofa. There always no sofa
Stayed 2 nights in Dec 2024

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the staff accommodating and the room was clean. Having a kitchen was a win. Great value! I’d go back!
Stayed 2 nights in Nov 2024

10/10 Excellent

Isaac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 2 nights in Nov 2024

8/10 Good

atieh

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Kind and helpful staff. Great location. The only issues was our bathroom door did not close.
Stayed 2 nights in Nov 2024

10/10 Excellent

BETTY

Stayed 5 nights in Nov 2024

10/10 Excellent

Mihail

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

maylen

Liked: Cleanliness, staff & service
Property was ok
Stayed 4 nights in Sep 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024