Candlewood Suites New York City-Times Square, an IHG Hotel

2.5 star property
Hotel with a fitness centre, a quick walk to Times Square
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Candlewood Suites New York City-Times Square, an IHG Hotel

Suite, 1 Bedroom
Exterior
In-room safe, desk, iron/ironing board, free WiFi
Reception
Free toiletries, hair dryer, towels

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Gym
    Gym
  • Parking available
    Parking available
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
339 W 39th Street, New York, NY, 10018
  • Times Square
    7 min walk
  • Broadway
    8 min walk
  • Jacob K. Javits Convention Center
    8 min walk
  • New York, NY (JFK-John F. Kennedy Intl.)
    56 min drive

Room options

Studio Suite, 1 Queen Bed (High Floor)

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hairdryer
Microwave
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, City View

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hairdryer
Microwave
Electric kettle
  • City view
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Kitchen

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, City View (High Floor)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

New York

Candlewood Suites New York City-Times Square, an IHG Hotel puts you in the heart of New York, within just a 10-minute stroll of Times Square and Broadway. Highlights at this hotel include in-room kitchenettes and free WiFi. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include laundry facilities, concierge services and a 24-hour front desk. There's also the convenience of valet parking. .Sights within a 15-minute walk of this Manhattan hotel include Madison Square Garden and 5th Avenue.

What's nearby

  • Times Square - 7 min walk
  • Broadway - 8 min walk
  • Madison Square Garden - 9 min walk
  • Empire State Building - 16 min walk
  • Rockefeller Center - 19 min walk

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 29 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬2 min walk
  • ‪Dear Irving on Hudson - ‬4 min walk
  • ‪Blue Ruin - ‬2 min walk
  • ‪The Joyce Public House - ‬3 min walk
  • ‪2 Bros Pizza - ‬2 min walk

About this property

Candlewood Suites New York City-Times Square, an IHG Hotel

Hotel with a fitness centre, a quick walk to Times Square
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Candlewood Suites New York City-Times Square, an IHG Hotel. For a fee, parking is available.

This New York hotel is smoke free.

  • 1 building
  • 188 guestrooms or units
  • 32 levels
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Candlewood Suites New York City-Times Square, an IHG Hotel offers 188 accommodations with DVD players and a safe. Flat-screen televisions come with cable channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 75 per day)

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 32 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Weight limit: 80 lb per pet
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.21 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 75.00 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites City-Times
Candlewood Suites City-Times Aparthotel
Candlewood Suites City-Times Aparthotel New York Square
Candlewood Suites New York City-Times Square
Candlewood Suites New York City Times Square Hotel New York City
Candlewood Suites New York City-Times Square Aparthotel
Candlewood Suites City-Times Square Aparthotel
Candlewood Suites City-Times Square
Candlewood Suites New York City Times Square
Candlewood Suites CityTimes S

Frequently asked questions

What is the cancellation policy at Candlewood Suites New York City-Times Square, an IHG Hotel?

Candlewood Suites New York City-Times Square, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candlewood Suites New York City-Times Square, an IHG Hotel?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Candlewood Suites New York City-Times Square, an IHG Hotel on 25 Nov 2024 start from AU$269.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Candlewood Suites New York City-Times Square, an IHG Hotel?

Yep, Candlewood Suites New York City-Times Square, an IHG Hotel has valet parking for USD 75.00 per day.

Is there a free airport shuttle available at Candlewood Suites New York City-Times Square, an IHG Hotel?

No, Candlewood Suites New York City-Times Square, an IHG Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Candlewood Suites New York City-Times Square, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Candlewood Suites New York City-Times Square, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 412 out of 1008 reviews" "
Rating 8 - Good. 330 out of 1008 reviews" "
Rating 6 - Okay. 132 out of 1008 reviews" "
Rating 4 - Poor. 63 out of 1008 reviews" "
Rating 2 - Terrible. 71 out of 1008 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Peter

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Front desk people especially Eduardo was very friendly and helpful as was the other girl on the desk. Aircon was difficult to operate especially after they had serviced it. The room was ok but a bit smelly. Location was a bit dodgy but no problems. All in all we found people in New York friendly and courteous in the main which was the same with the hotel staff.
Stayed 11 nights in Oct 2024

10/10 Excellent

Siri

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Amazing service. Kenny and all the staff helped accommodate my stay. I had a very pleasant experience. Quiet location. Comfortable beds. Full kitchen!
Stayed 4 nights in Jul 2024

8/10 Good

Souvenir, Holon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 4 nights in Jul 2024

8/10 Good

Donovin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, plenty of restaurants and bars close by, short walk to Penn Station.
Stayed 1 night in Aug 2024

6/10 Okay

Dewayne

Never came to change the sheets
Stayed 2 nights in Jul 2024

10/10 Excellent

Dalesia, Porter

Stayed 3 nights in Jul 2024

10/10 Excellent

Sayandeb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

10/10 Excellent

Mark

Stayed 6 nights in Jul 2024

4/10 Poor

Amanda

Business traveller, Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a fan
I’ve seen some pretty good reviews so I booked with confidence however, my room had a huge roach in there, the blankets had residue from previous guests, the air blowing from the ac smelt off. About $1k down the drain! Pretty disappointed overall. The people at the front desk were always kind atleast.
Stayed 4 nights in Jul 2024

10/10 Excellent

Anand Babu

Travelled with family
Liked: Amenities
Very near to most of the attractions(Time square, Top of the rock and Empire Building) and near to Indian Restaurant Patiala in 34th and 35th street. Best studio room in nominal price if you pre book in advance.. Free Laundry available. NO Breakfast available..
Stayed 2 nights in Jul 2024

10/10 Excellent

Shayna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Jacqueline

Stayed 1 night in Jul 2024

8/10 Good

STEVE

Liked: Cleanliness, staff & service, amenities
The hotel is close to all amenities.
Stayed 2 nights in Jul 2024

6/10 Okay

Lior

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Samuel

Stayed 2 nights in Jul 2024

2/10 Terrible

Ismael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches in my room and I was locked out smh!!
Stayed 1 night in Jul 2024

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kenny at the Front Desk is very patient and friendly fellow. Blessings to him.
Stayed 1 night in Jul 2024

4/10 Poor

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Tijana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and friendly staff.
Stayed 5 nights in Jul 2024

8/10 Good

guoshan

Stayed 3 nights in Jul 2024

10/10 Excellent

Ashraful

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 3 nights in Jul 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was lovely, the rooms were clean and comfortable. I will be staying here again next time.
Stayed 2 nights in Jul 2024

8/10 Good

Scott

Stayed 2 nights in Jul 2024