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citizenM New York Times Square

4.0 star property
Hotel with a 24-hour fitness centre, steps from Broadway

Photo gallery for citizenM New York Times Square

Bar (on property)
Bar (on property)
Bar (on property)
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
The current price is AU$311
includes taxes & fees
2 Mar - 3 Mar

Explore the area

Map
218 West 50th Street, New York, NY, 10019
  • Broadway
    ‪1 min walk‬
  • Times Square
    ‪3 min walk‬
  • Radio City Music Hall
    ‪6 min walk‬
  • New York, NY (JRB-Downtown Manhattan Heliport)
    ‪28 min drive‬

Room options

View all photos for King Room

King Room | View from room

King Room

Highlights

Air conditioning
Heating
Smart TV
Premium bedding
Pillow-top bed
Blackout curtains
Private bathroom
Rainfall showerhead
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Room - City View

King Room - City View

King Room - City View

Highlights

Air conditioning
Heating
Smart TV
Premium bedding
Pillow-top bed
Blackout curtains
Private bathroom
Rainfall showerhead
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

New York

CitizenM New York Times Square places you in the centre of New York, steps from Broadway and within a short 5-minute stroll of Times Square. Highlights at this boutique hotel include in-room free WiFi, iPads and Smart TVs. .The restaurant, CanteenM - open 24/7, serves vegetarian cuisine. CloudM is the hotel's own bar. A business centre and coworking space are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Buffet breakfast is available daily between 6 AM and 11 AM. .Attractions within a 10-minute walk of this 4-property class Manhattan hotel include Broadway Theatre and Rockefeller Center.

What's nearby

  • Broadway - 1 min walk
  • Times Square - 3 min walk
  • Rockefeller Center - 9 min walk
  • Grand Central Terminal - 19 min walk
  • Manhattan Cruise Terminal - 20 min walk

Getting around

  • 50 St. Station (Broadway) - 1 min walk
  • Grand Central - 42 St. Station - 17 min walk
  • John F. Kennedy International Airport (JFK) - 56 min drive

Restaurants

  • ‪Junior's Restaurant & Bakery - 49th St - ‬2 min walk
  • ‪Ellen's Stardust Diner - ‬2 min walk
  • ‪Famous Amadeus Pizza - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Taco Bell - ‬2 min walk

About this property

citizenM New York Times Square

Hotel with a 24-hour fitness centre, steps from Broadway
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and coworking spaces are available.

WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly citizenM New York Times Square.

Smoking is allowed in designated areas at this 4-star New York hotel (fines may apply for smoking in non-smoking areas).

  • 1 building
  • 230 guestrooms or units
  • 17 levels
  • Built in 2014
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Television in lobby
  • Lift
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM New York Times Square offers 230 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • CanteenM - open 24/7
  • CloudM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Hand-held showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 22 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Tax ID - MRMDUS33
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). The tax ID number is MRMDUS33. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Hotel New York Times Square
citizenM New York Times Square
citizenM New York Times Square Hotel
citizenM Times Square Hotel
citizenM Times Square
citizenM New York Times Square Hotel
citizenM New York Times Square New York
citizenM New York Times Square Hotel New York

Frequently asked questions

What is the cancellation policy at citizenM New York Times Square?

CitizenM New York Times Square offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at citizenM New York Times Square?

As of 23 Feb 2025, prices found for a 1-night stay for 2 adults at citizenM New York Times Square on 2 Mar 2025 start from AU$310.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes citizenM New York Times Square a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at citizenM New York Times Square.

Does citizenM New York Times Square serve breakfast?

Sure does, buffet brekkie is served daily between 6 AM and 11 AM.

Is there a free airport shuttle available at citizenM New York Times Square?

No, citizenM New York Times Square does not offer an airport shuttle service.

Is there a bar or restaurant at citizenM New York Times Square?

Yep, they've got a lounge bar and an onsite restaurant that serves vegetarian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at citizenM New York Times Square?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at citizenM New York Times Square?

No, only service animals are allowed.

citizenM New York Times Square Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1028 out of 1413 reviews
Rating 8 - Good. 269 out of 1413 reviews
Rating 6 - Okay. 65 out of 1413 reviews
Rating 4 - Poor. 33 out of 1413 reviews
Rating 2 - Terrible. 18 out of 1413 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Loypa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Alexandra

Got a noisy room by the elevators, who were also serviced during one night at 4 am with a loud bang. Tried unsuccessful to change the room. No commercial gesture from the property. Some staff unapologetically entitled, borderline rude. No toaster working for breakfast
Stayed 3 nights in Nov 2024

6/10 Okay

Alexandra

Business traveller
Liked: Cleanliness, property conditions & facilities
I got a room by the elevators - noisy - woke up all night as the elevators were moving. One night they were also servicing them with additional banging noise at 4 am. Tried in vain to change the rooms.
Stayed 1 night in Nov 2024

10/10 Excellent

Russell William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Noah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from the staff was excellent. The views from the rooftop bar were great. Good dining options very near as well.
Stayed 4 nights in Nov 2024

6/10 Okay

Brandy Yolanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing was 3 stars is the rooms are small! The toilet is right next to shower no air nothing
Stayed 3 nights in Nov 2024

8/10 Good

Marc

Stayed 3 nights in Oct 2024

10/10 Excellent

Marie-Eve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s q very good place it’s peaceful and beautiful it’s was a really good tase in the decoration
Stayed 3 nights in Nov 2024

8/10 Good

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sketchy around the area but it’s a big city
Stayed 3 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location! Easy to walk to wherever we needed to get to and so many great restaurants and bakeries nearby. Staff was helpful and our room was clean- couldn’t ask for anything more!
Stayed 4 nights in Nov 2024

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was good Property was clean and quiet
Stayed 3 nights in Nov 2024

10/10 Excellent

Gaelle Amelie

Travelled with partner
Liked: Cleanliness, amenities
Nice staff
Stayed 4 nights in Nov 2024

10/10 Excellent

Rogelio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience very clam vibes
Stayed 3 nights in Nov 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect location for visiting New York. Close to Times Square and the Broadway shows and easy access to the subway. Highly recommend. Staff we great. Rooftop is beautiful with a great view. Very clean property. Quiet. The Gershwin Theater is right across the street...so if you are seeing Wicked, it is literally right out your door.
Stayed 4 nights in Nov 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. Right in midtown manhattan with everything going on steps away from the hotel. Rooms were very quiet, street noise as to be expected but I didn’t hear any once my earplugs were in! Highly recommend this hotel for a first trip to New York where you want to do all the tourist attractions - they’re all within walking distance and transit is so close.
Stayed 5 nights in Nov 2024

8/10 Good

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location with a fun, upbeat vibe. The room itself was quite tiny, which was OK since it's NYC/Times Square. But a little more space would have been nice.
Stayed 4 nights in Nov 2024

10/10 Excellent

Colleen

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Yi Hong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the self service a lot. Quick and easy.
Stayed 3 nights in Nov 2024

10/10 Excellent

Dunia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel so modern and comfy. Super convenient if you want to stay near times square. Close to the subway as well
Stayed 3 nights in Nov 2024

10/10 Excellent

rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice , staff friendly
Stayed 4 nights in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Dula

Stayed 2 nights in Oct 2024

10/10 Excellent

judith, rumson

Stayed 1 night in Oct 2024

10/10 Excellent

Antonio

Travelled with partner
Overall a great hotel to stay at with a prime location in the city! Staff is friendly and welcoming.
Stayed 3 nights in Nov 2024