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Hyatt Herald Square New York

4.0 star property
Beaux Arts New York hotel in Manhattan with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Herald Square New York

View from property
Terrace/patio
City view from property
Premium bedding, in-room safe, desk, blackout curtains
2 bars/lounges, rooftop bar

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
30 W 31st St, New York, NY, 10001
  • 5th Avenue
    2 min walk
  • Empire State Building
    4 min walk
  • Macy's
    5 min walk
  • New York, NY (LGA-LaGuardia)
    26 min drive

Room options

View all photos for Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 18 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 18 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (with Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (with Shower)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

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Free WiFi
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4.3 out of 5, Excellent, (643)
The price is AU$711
for 1 night
includes taxes & fees
8 Dec - 9 Dec
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About the area

New York

Hyatt Herald Square New York places you in the centre of New York, within a short 5-minute stroll of Empire State Building and Macy's. Highlights at this hotel include 2 restaurants, 2 bars/lounges and a 24-hour gym. .The restaurant, The Den, is open for breakfast and dinner. Up on 20 is the hotel's own rooftop bar. Added amenities include free Wi-Fi in public areas, a 24-hour business centre and a snack bar/deli. Cooked-to-order breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 4-property class Manhattan hotel include Times Square and Grand Central Terminal.

What's nearby

  • Empire State Building - 4 min walk - 0.4 km
  • Macy's - 5 min walk - 0.4 km
  • Times Square - 12 min walk - 1.1 km
  • Grand Central Terminal - 16 min walk - 1.4 km
  • Rockefeller Center - 20 min walk - 1.7 km

Getting around

  • New York W 32nd St. Station - 3 min walk
  • 28 St. Station (Broadway) - 4 min walk
  • LaGuardia Airport (LGA) - 26 min drive

Restaurants

  • ‪Jongro BBQ - ‬3 min walk
  • ‪Woorijip - ‬4 min walk
  • ‪Tous Les Jours - ‬3 min walk
  • ‪Tiger Sugar - ‬2 min walk
  • ‪Osamil - ‬1 min walk

About this property

Hyatt Herald Square New York

Beaux Arts New York hotel in Manhattan with 2 restaurants
There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. You'll find a 24-hour business centre on site.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly Hyatt Herald Square New York. Parking is available for a fee.

This 4-star New York hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 18 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2014
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
Hyatt Herald Square New York offers 122 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 40-inch Smart televisions come with satellite channels. Bathrooms include a shower, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 85 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 per person
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • The Den
  • Up on 20

Family friendly

  • Free cot
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • Beaux Arts architecture
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
This property does not accept prepaid credit, debit, or gift cards for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 28.69 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 10 per person
  • Valet parking fee: USD 85 per day
  • Pet fee: USD 75 per pet, per stay
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn 31st
Holiday Inn 31st Hotel
Holiday Inn 31st Hotel New York City Street Midtown
Hyatt New York Herald Square/5th Avenue Hotel
Hyatt Herald Square New York Hotel
Hyatt Herald Square Hotel
Hyatt Herald Square/5th Avenue Hotel
Hyatt Herald Square
Holiday Inn Midtown West 31st Street Hotel New York City
Hyatt Herald Square/5th Avenue
Holiday Inn New York City Midtown 31st Street
Hyatt New York Herald Square/5th Avenue
Hyatt Herald Square York York
Hyatt Herald Square New York Hotel
Hyatt Herald Square New York New York
Hyatt Herald Square New York Hotel New York

Frequently asked questions

What is the cancellation policy at Hyatt Herald Square New York?

Hyatt Herald Square New York offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Herald Square New York?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Hyatt Herald Square New York on 26 Nov 2024 start from AU$258.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Herald Square New York?

Yep, Hyatt Herald Square New York has valet parking for USD 85 per day. Additionally there is motorhome/coach/lorry parking, for a fee.

Are there any beaches close to Hyatt Herald Square New York?

The closest beach to Hyatt Herald Square New York is Coney Island Beach (19.6 km).

Is Hyatt Herald Square New York family-friendly?

You bet! With amenities such as a deli, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Herald Square New York is a hit with families.

Does Hyatt Herald Square New York serve breakfast?

You bet, cooked-to-order brekkie is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hyatt Herald Square New York?

No, Hyatt Herald Square New York does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Herald Square New York?

Yep, you can grab a meal at Hyatt Herald Square New York's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Hyatt Herald Square New York?

Check-in begins at 3 PM. Check-out time is noon.

Hyatt Herald Square New York Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 533 out of 1002 reviews" "
Rating 8 - Good. 279 out of 1002 reviews" "
Rating 6 - Okay. 95 out of 1002 reviews" "
Rating 4 - Poor. 45 out of 1002 reviews" "
Rating 2 - Terrible. 50 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Aug 2024

6/10 Okay

Kayla

Stayed 1 night in Aug 2024

8/10 Good

Shashirasana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience but smaller rooms
It was good overall but the rooms were very small even for two people. a little bigger room would have been great and airy..
Stayed 4 nights in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, stylish hotel within 5 minutes of Penn Station! Rooftop views are spectacular too!
Stayed 1 night in Aug 2024

10/10 Excellent

Oana-Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. We will return .
Stayed 1 night in Aug 2024

10/10 Excellent

Oana-Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Very clean and great location. I booked this hotel 3 times and I would choose it again if I return to NYC. The rooftop bar is also a plus.
Stayed 1 night in Aug 2024

8/10 Good

coralyn

Liked: Cleanliness, staff & service, property conditions & facilities
Good price for the area. Clean rooms
Stayed 1 night in Aug 2024

10/10 Excellent

Karen Sharyd González

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Keith

Travelled with family and small children
Liked: Amenities
The property itself was amazing. Perfectly placed. However, when we were faced with a dilemma like a cancelled flight the staff were not so helpful. We were not permitted to use the phone when we discovered our phones did not work on wifi calling. When I asked about staying for further nights I was just told you were fully booked at the central. How many Hyatts do you have! The only choice we were given was to order a cab. We had no where to stay for two days until the next flight and we were two adults with a child.
Stayed 2 nights in Aug 2024

8/10 Good

Jacinthe-Patricia

Travelled with family
Liked: Cleanliness
Info given
Staff wouldn't be clear at explaining the different fees and taxes or amounts taken on our credit card upon arrival. They would speak very fast without making sure we understood or even not being sure themselves, about the fees. Other than that, staff was good, starting from Moe at the restaurant, to the trainee at the reception desk when we left.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lincoln

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, comfortable bed and pillows, nice shower…staff is great, there is a rooftop bar and one in the lobby.
Stayed 1 night in Aug 2024

8/10 Good

Dorena

Travelled with family
Small hotel. I have been to many hyatts and this one was not a favorite. For the price I was expecting much nice
Stayed 1 night in Aug 2024

10/10 Excellent

Karan

Liked: Staff & service
Stayed 16 nights in Jul 2024

10/10 Excellent

Alistair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to many touristic places of interest, stores and many dining options.
Stayed 1 night in Aug 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Close walk to almost everything I needed to go to. The roof top patio was cool too!
Stayed 3 nights in Aug 2024

2/10 Terrible

Jasmine Hyunmi

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel isolation is really bad
Stayed 6 nights in Jul 2024

10/10 Excellent

Tristan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 4 days and the hotel was really good and the staff was nice but the area around was stinky and dirty
Stayed 3 nights in Aug 2024

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

joel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was okay, but the area was pack, lots of traffic. Hotel really did not have no transportation shuttle to, and from the airport.
Stayed 5 nights in Jul 2024

10/10 Excellent

Oana-Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Clean and comfortable. Bar on 20th floor has amazing views. Hyatt never disappoints!
Stayed 2 nights in Aug 2024

10/10 Excellent

Miriam Cindy Ramirez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Close to everything, and staff was amazing!
Stayed 6 nights in Jul 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, nice, staff was very attentive. Rooftop was nice and enjoyed the bar up there during happy hour and when it was quiet having my coffee. Would stay again.
Stayed 1 night in Jul 2024

6/10 Okay

Guanghui

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice staff, luggage storage service very convenient
Stayed 1 night in Jul 2024

10/10 Excellent

Stevenm, Tallapoosa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great place! Only problem we saw was only one elevator worked and there was some extended wait times to go up and down. Staff was very professional and helpful.
Stayed 1 night in Jul 2024

4/10 Poor

David

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Asked for late check out and is was not honored since I booked through Expedia even though it was available.
Stayed 1 night in Jul 2024