See all properties
Save

DoubleTree by Hilton Hotel Newark Airport

4.0 star property
Hotel in Newark with 2 restaurants and free airport shuttle

Photo gallery for DoubleTree by Hilton Hotel Newark Airport

Indoor pool
Restaurant
Lobby
37-inch flat-screen TV with cable channels, TV, pay films
Room, 2 Double Beds (Newark Skyline View)

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Pet-friendly
  • Breakfast available
  • Air conditioning
The current price is AU$216
includes taxes & fees
24 Mar - 25 Mar

Explore the area

Map
128 Frontage Rd, Newark, NJ, 07114
  • Prudential Center
    ‪4 min drive‬
  • New Jersey Performing Arts Center
    ‪5 min drive‬
  • Sports Illustrated Stadium
    ‪5 min drive‬
  • Newark Liberty Intl. Airport (EWR)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 King Bed (Connector, NYC Skyline View Top Floor)

Lobby sitting area

Suite, 1 King Bed (Connector, NYC Skyline View Top Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Connector, Views of EWR Runway & Port)

Lobby sitting area

Suite, 1 King Bed (Connector, Views of EWR Runway & Port)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Views of EWR Runway and Port)

View from room

Room, 1 King Bed (Views of EWR Runway and Port)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Newark Skyline View)

Room, 1 King Bed (Newark Skyline View)

Room, 1 King Bed (Newark Skyline View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Roll-In Shower, NYC Skyline View)

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed (Roll-In Shower, NYC Skyline View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Views of EWR Runway and Port)

Room, 2 Double Beds (Views of EWR Runway and Port)

Room, 2 Double Beds (Views of EWR Runway and Port)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Newark Skyline View)

Room, 2 Double Beds (Newark Skyline View)

Room, 2 Double Beds (Newark Skyline View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (NYC Skyline View Top Floor)

37-inch flat-screen TV with cable channels, TV, pay films

Room, 2 Double Beds (NYC Skyline View Top Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible

In-room safe, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

In-room safe, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

37-inch flat-screen TV with cable channels, TV, pay films

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

You may also like

Ad
Snack bar

Hilton Garden Inn Springfield

Springfield
  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 845 reviews
The price is AU$270
includes taxes & fees
30 Mar - 31 Mar
Hilton Garden Inn Springfield

About the area

Newark

At DoubleTree by Hilton Hotel Newark Airport, you'll be 5 km (3.1 mi) from Prudential Center and 13.8 km (8.6 mi) from Cape Liberty Cruise Port. Highlights at this hotel include 2 restaurants, an indoor swimming pool and a free airport shuttle. .The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas, a gym and a conference centre. Each morning buffet breakfast is served between 6:00 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4-property class Newark hotel include New Jersey Performing Arts Center and Sports Illustrated Stadium.

What's nearby

  • Prudential Center - 4 min drive - 5.0 km
  • Rutgers University Newark - 5 min drive - 5.7 km
  • New Jersey Performing Arts Center - 5 min drive - 5.8 km
  • Sports Illustrated Stadium - 5 min drive - 4.8 km
  • The Mills at Jersey Gardens - 8 min drive - 8.4 km

Getting around

  • Harrison Station - 5 min drive
  • Military Park Station - 5 min drive
  • Newark Liberty Intl. Airport (EWR) - 5 min drive

Restaurants

  • ‪Gateway City Kitchen Bar Newark - ‬2 min walk
  • ‪Taste of Portugal - ‬3 min drive
  • ‪Bread of Life Pao da Vida Bakery - ‬3 min drive
  • ‪O Preguinho - ‬3 min drive
  • ‪Bistro 128 - ‬3 min walk

About this property

DoubleTree by Hilton Hotel Newark Airport

Hotel in Newark with 2 restaurants and free airport shuttle
DoubleTree by Hilton Hotel Newark Airport offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and 18 meeting rooms. Event space at this hotel measures 14692 square feet (1365 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at DoubleTree by Hilton Hotel Newark Airport. A roundtrip airport shuttle is free (available 24 hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Newark hotel is smoke free.

  • 503 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 14692 sq ft of conference space
  • 1365 sq. m of conference space
  • Built in 2012
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
DoubleTree by Hilton Hotel Newark Airport offers 503 accommodations with a safe and coffee/tea makers. 37-inch flat-screen televisions come with premium cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, Spanish

Similar properties

Breakfast, lunch and dinner served

Holiday Inn Newark International Airport by IHG

  • Free airport shuttle
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, 1,409 reviews
The price is AU$168
includes taxes & fees
17 Apr - 18 Apr
Holiday Inn Newark International Airport by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle
  • Parking on site (USD 25 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 28 to 28 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business centre
  • Conference centre (14,692 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Weight limit: 40 lb per pet
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 28.00 to 28.00 per person
  • Self-parking fee: USD 25.00 per night
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash. This property uses solar energy. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Newark Airport
DoubleTree Hilton Newark Airport
DoubleTree Hotel Newark Airport
DoubleTree Newark Airport
DoubleTree Newark Airport Hotel
Hilton DoubleTree Newark Airport
Newark Airport DoubleTree
Sheraton Hotel Newark Nj
Doubletree By Hilton Newark
DoubleTree by Hilton Hotel Newark Airport Hotel
DoubleTree by Hilton Hotel Newark Airport Newark
DoubleTree by Hilton Hotel Newark Airport Hotel Newark

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Hotel Newark Airport?

DoubleTree by Hilton Hotel Newark Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Hotel Newark Airport?

As of 19 Mar 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Newark Airport on 24 Mar 2025 start from AU$215.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Hotel Newark Airport?

Yep, DoubleTree by Hilton Hotel Newark Airport has a self car park for USD 25.00 per night. Onsite parking is limited.

Does DoubleTree by Hilton Hotel Newark Airport have a pool?

DoubleTree by Hilton Hotel Newark Airport has an indoor pool.

Is DoubleTree by Hilton Hotel Newark Airport family-friendly?

You bet! With amenities such as laundry facilities and a free airport shuttle, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Hotel Newark Airport is a hit with families.

Does DoubleTree by Hilton Hotel Newark Airport serve breakfast?

Yeah, buffet breakfast is on offer daily from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Hotel Newark Airport?

Yep, there's a free airport shuttle that runs 24 hours a day.

Is there a bar or restaurant at DoubleTree by Hilton Hotel Newark Airport?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Hotel Newark Airport?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

DoubleTree by Hilton Hotel Newark Airport Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1137 out of 2770 reviews
Rating 8 - Good. 517 out of 2770 reviews
Rating 6 - Okay. 458 out of 2770 reviews
Rating 4 - Poor. 313 out of 2770 reviews
Rating 2 - Terrible. 345 out of 2770 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alexis, Gardiner

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to the airport
Stayed 1 night in Dec 2024

10/10 Excellent

onkar

Liked: Cleanliness, staff & service, property conditions & facilities
Overall Great
Stayed 2 nights in Dec 2024

10/10 Excellent

Malik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Kameron Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect and conveniently located to airport and train station!
Stayed 2 nights in Dec 2024

6/10 Okay

Emily

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel needs improving, the decor was tired and our hotel room needed updating. Free shuttle wasn’t available. The lifts were good
Stayed 2 nights in Dec 2024

10/10 Excellent

Stuart

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay. Too bad it was so short.
Stayed 1 night in Dec 2024

4/10 Poor

Harriett

Stayed 2 nights in Dec 2024

4/10 Poor

Erica

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Brayan Ricardo Herrera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good price for an alternate to Manhattan
I stayed for one night as the hotels in Manhattan was extremely expensive. This hotel was reasonable priced and cheaper to travel back and forth by Uber/Taxi than paying thousands to stay in Manhattan. The hotel was large, spacious and room was also spacious. It has all the amenities needed. The rooms however were dated and lots of broken trim, little bits and pieces hanging off the frames etc. It's in need of a renovation in my opinion.
Stayed 1 night in Dec 2024

2/10 Terrible

Madonna

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The aesthetics of the hotel is beautiful however my room had a clear plumbing issue which the maintenance staff tried to fix yet it continued. Not one staff member offered a room change despite me reporting the issue on more than one occasion. This resulted in me having to walk the corridor on several occasions throughout my stay in the middle of the night and early hours of the morning creating a safeguarding issue particularly with me being a woman to use the toilet at the end of the hallway where my room was which was by a banquet hall and often had guests from work Christmas parties loitering around. To top it off, I was on my menstrual cycle which meant I had to carry my sanitary products to the communal toilet which felt quite humiliating and extremely uncomfortable especially when the needed to use the toilet at sporadic hours. Throughout my stay my bedding was not changed at all, I tested this on the last few days by leaving my bed unmade as I had noticed a stain on the bedding on my first night which remain present throughout my stay. Early on in my stay, when I did use the room toilet the toilet bowl overflowed and flooded resulting in my feet being drenched in water from the toilet and me having to clean it up with towels in the bathroom. The handle on the shower was also faulty and came off which gave rise to a safety issue as it caused the bath tub to fill rapidly with water as I was showering which could have caused me to slip and drown. Maintenance fixed this.
Stayed 5 nights in Dec 2024

10/10 Excellent

Ana

Stayed 1 night in Dec 2024

10/10 Excellent

Elvin

Liked: Cleanliness, amenities, property conditions & facilities
They dont clean the rooms daily
Stayed 2 nights in Dec 2024

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

2/10 Terrible

franny

Stayed 2 nights in Dec 2024

10/10 Excellent

Ana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Lauren

Disliked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Josei

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Except for the bending machine by the lobby it charge me dounle twice i reported it more than twice they got all my info, staff never got back to me or returned my money.
Stayed 4 nights in Dec 2024

2/10 Terrible

Siena

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel needs major renovations. The street entrance is full of pot holes and looks like a prison entrance.
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jean M

Liked: Amenities
It was awesome 👏
Stayed 1 night in Dec 2024

10/10 Excellent

Troy

Liked: Staff & service
Airport shuttle supposed to be every 30 minutes….was over an hour and hotel is 2 miles away. Manager don’t seem to care. Never again at doubletree!
Stayed 1 night in Dec 2024

4/10 Poor

RUDOLPH L

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The sink does not drain smoothly. Water backing up in sink where you wash face and brush teeth. The gentleman, a Caribbean decent man was super nice and has excellent customer service job qualities and demonstrated this effectively. The three young women working this weekend at the front desk has very poor customer service experience or knowledge. They really need training. The food and beverage service manager was super nice.
Stayed 2 nights in Dec 2024