See all properties
Save

Shap Wells Hotel

3.0 star property
Comfortable hotel with fitness centre and 24-hour front desk

Choose dates to view prices

Photo gallery for Shap Wells Hotel

Reception
Property grounds
BBQ/picnic area
Traditional Double Room, 1 Bedroom, Garden View
Restaurant
Reviews
8.2

Very good

Popular amenities

  • Breakfast available
  • Restaurant
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Gym
    GymGym

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
Shap, Cumbria, Penrith, England, CA10 3QU
  • Popular LocationUllswater24 min drive
  • Popular LocationLowther Castle and Gardens28 min drive
  • Popular LocationLake Windermere28 min drive
  • AirportDurham (MME-Teesside Intl.)106 min drive

Room options

View all photos for Basic Single Room

Desk, laptop workspace, free WiFi, bed sheets

Basic Single Room

Highlights

Heating
Flat-screen TV
Private bathroom
Shower/bath combination
Electric kettle
Daily housekeeping
Wardrobe
Desk
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Traditional Triple Room, 1 Bedroom, Garden View

Traditional Triple Room, 1 Bedroom, Garden View

Traditional Triple Room, 1 Bedroom, Garden View

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Shower/bath combination
Electric kettle
Daily housekeeping
Wardrobe
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View

Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View

Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Shower/bath combination
Electric kettle
Daily housekeeping
Wardrobe
  • 16 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Traditional Double Room, 1 Bedroom, Garden View

Traditional Double Room, 1 Bedroom, Garden View

Traditional Double Room, 1 Bedroom, Garden View

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Shower/bath combination
Electric kettle
Daily housekeeping
Wardrobe
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Traditional Twin Room, 1 Bedroom, Garden View

Traditional Twin Room, 1 Bedroom, Garden View

Traditional Twin Room, 1 Bedroom, Garden View

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Shower/bath combination
Electric kettle
Daily housekeeping
Wardrobe
  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Garden
Days Inn by Wyndham Kendal Killington Lake
Pet-friendly
Parking included
Free WiFi
Restaurant
3.9 out of 5, Good, (713)
The price is AU$235
for 1 night
includes taxes & fees
13 July - 14 July
Days Inn by Wyndham Kendal Killington Lake

About the area

Penrith

At Shap Wells Hotel, you'll be 9.6 km (6 mi) from Yorkshire Dales National Park and 27.1 km (16.9 mi) from Ullswater. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a 24-hour front desk. Added amenities include laundry facilities, a games room and a library. Full breakfast is available daily. .Sights within a 10-minute drive of this 3-property class Penrith hotel include Orton Community Park and Tebay Park.

What's nearby

  • Ullswater - 24 min drive
  • Lowther Castle and Gardens - 28 min drive
  • Lake Windermere - 28 min drive
  • World of Beatrix Potter - 29 min drive
  • Brockhole - the Lake District Visitor Centre - 29 min drive

Getting around

  • Penrith Station - 16 min drive
  • Durham (MME-Teesside Intl.) - 107 min drive

Restaurants

  • ‪The George Hotel - ‬4 min drive
  • ‪Crown Inn - ‬6 min drive
  • ‪The Kitchen - ‬8 min drive
  • ‪Tebay Sports and Social Club - ‬8 min drive
  • ‪Abbey Coffee Shop - ‬6 min drive

About this property

Shap Wells Hotel

Comfortable hotel with fitness centre and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness centre, a library, and a vending machine are also featured at the business-friendly Shap Wells Hotel. Free self parking is available.

This 3-star Penrith hotel is smoke free.

  • 100 guestrooms or units
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Garden
  • Outdoor picnic space
  • Newspapers for purchase
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Shap Wells Hotel offers 100 accommodations with free toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit. This Penrith hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available for a fee: GBP 12.50 for adults and GBP 7 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Library

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 10.0 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.50 for adults and from GBP 7.00 for children
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Shap Wells Hotel Hotel
Shap Wells Hotel Penrith
Shap Wells Hotel Hotel Penrith
Hotel Shap
Shap Wells
Shap Wells Hotel Penrith
Shap Wells Penrith

Frequently asked questions

What is the cancellation policy at Shap Wells Hotel?

Shap Wells Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shap Wells Hotel?

As of 29 June 2024, prices found for a 1-night stay for 2 adults at Shap Wells Hotel on 11 July 2024 start from AU$223.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shap Wells Hotel?

Yep, Shap Wells Hotel has a free self car park.

Does Shap Wells Hotel serve breakfast?

Yep, full brekkie is available daily.

Is there a free airport shuttle available at Shap Wells Hotel?

No, Shap Wells Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Shap Wells Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Shap Wells Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Shap Wells Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 145 out of 406 reviews" "
Rating 8 - Good. 164 out of 406 reviews" "
Rating 6 - Okay. 73 out of 406 reviews" "
Rating 4 - Poor. 15 out of 406 reviews" "
Rating 2 - Terrible. 9 out of 406 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Graham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shap Wells hotel stay
We stayed at Shap Wells for one night en route from South West England to Scotland. The hotel is located just off the M6 in Cumbria, so ideal for that. The room was fine, with all the facilities expected, including a decent shower. We had an evening meal in the restaurant, used the games room, and had breakfast in the morning. We also had a stroll along the stream in the grounds and saw many red squirrels, which was an unexpected bonus. We’d happily stay there again as a stop-off point, or to explore the lakes. Kendall/Windermere/Ullswater are all with 30 mins drive. The majority of the clientele whilst we were there were from a UK coach tour of the lakes. Note that the hotel is quite isolated, so great if you are after tranquility, but it’s not near fast food establishments and gift shops.
Stayed 1 night in Mar 2024

8/10 Good

gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another stay at Shap wells
Having stayed at this Hotel many times over the years one can say it still delivers its promise. Breakfast was very good as usual but dinner did come short of the expected level in choice and quality.
Stayed 1 night in Jan 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Not a modern "cookie cutter" hotel, it had squeaky floorboards, very comfortable beds and great staff
Stayed 2 nights in Jan 2024

10/10 Excellent

James

Stayed 1 night in Dec 2023

10/10 Excellent

MAURICE

Stayed 1 night in Dec 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Trevor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Wiktor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Liked: Staff & service
After brilliant 1st vusit disappointing 2nd visit
Having previously stayed whilst on a coach trip and really enjoyed excellent food etc we fully expected the same on this occasion, however were disappointed on arrival during a very cold November afternoon to note that there was no heating on in the hotel making for a very cold entry in the foyer and more importantly in our bedroom. It eventually came on around 4.00 - 4.30 pm. We went downstairs to enjoy a G&T before evening dinner and the gentleman in charge greeted us saying that he had lit a log fire in the foyer lounge which was the only place to sit as the bar lounge and large dining room were not open due to there being few people staying and no coach parties. I immediately noticed that my glass had lipstick marks round the rim so asked for it to be changed. He then returned with my drink. We chose a table in the dining room for our evening meal next to a radiator having felt chilled however both at that time and at breakfast the following morning the radiator was cold and no heating apparent. My meal (vegetarian curry with mango chutney) was missing the mango chutney and my husband’s meal (steak & ale pie with carrots and green beans) was not up to a good standard. The carrots were extremely hard to cut but also of a rubbery consistency and the kidney beans soggy. The pastry too was hard. The area is lovely but the hotel looked ‘tired’ & our bathroom sink had a large crack in the basin. At break’fst 1 serving spoon for 2 types fruit, 1 of muesli &1 yoghurt!
Lovely area around the hotel for seeing wild life
Enjoying heat from fire after cold welcome
Wonderful red squirrels to watch and enjoy
Stayed 1 night in Nov 2023

10/10 Excellent

Lorraine

Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service
Out of the way location and local wildlife
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
M6 stopover
Stayed 1 night in Sep 2023

8/10 Good

Alan

Liked: Staff & service
Out in the sticks very dog friendly down to earth stopover. Excellent red squirrel sanctuary right next door
Stayed 1 night in Jul 2023

10/10 Excellent

Julie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice break from long journey and relaxing looking for red squirrels
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

A lovely hotel
The hotel is in the middle of nowhere, but look around the hotel, there are a small forest for a good walk. In the forest there are some red squirrels playing and running on the ground, you can feed them with nuts, they are very cute. We stayed in here for one night, feeling very peaceful and tranquil.
Stayed 1 night in Sep 2023

10/10 Excellent

Julie

Travelled with pets, Travelled with partner
Liked: Amenities
Nice to sleep away from motorway and always a treat seeing the red squirrels
Stayed 1 night in Aug 2023

2/10 Terrible

Christopher

Disliked: Cleanliness, property conditions & facilities
room 135. Was damp. Lots of dust. Was function on in hall right above our room. Very loud music until early hours. No sleep at all
Stayed 1 night in Sep 2023

6/10 Okay

Yasar

Travelled with family
Stayed 2 nights in Aug 2023

6/10 Okay

Anne

Liked: Cleanliness, room comfort
A bit odd.......
A mix-up over the bill meant that I was initially overcharged by more than £200. It was sorted very quickly, but it took the shine off our stay. Dinner was OK, but they don't serve alcohol to the table. You have to go through to the bar and fetch it yourself. Then when it came to coffee we went through to the bar, but they had to fetch it from the restaurant. Everyone was friendly and helpful, but somehow it all came across as slapdash. On the positive side, it's a lovely setting, quiet, and comfortable.
Stayed 1 night in Aug 2023

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem. Great value.
I travelled to Scotland from Luton for a four day trip. I chose Shap Wells as a convenient stopover on my return journey from Wick. It was dark when I finally arrived and the approach is a single track road over cattle grids and moorland. I really felt a little apprehensive but my goodness what a revelation. A historic hotel almost 200 years old with wonderful surroundings. If you are ever this way I urge you to visit and experience it for yourself. Unfortunately I can't add photos for some reason but the furnishings the decor and the staff are amazing. And a delicious cooked breakfast that wanted for nothing. What value! By booking with Hotels.com I got £50 off the rack rate.
Stayed 1 night in Aug 2023

10/10 Excellent

Barry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The house and interior decor is beautiful. A really nice place to stay. Staff were efficient, friendly and helpful. Grounds were beautiful. The room , a standard twin , was small but fully functional. Only stayed for breakfast which was good. A varied choice and a lovely dining room.
Stayed 1 night in Aug 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, room comfort
The hotel staff couldn’t do enough for you. The meals were very good. Room was huge. Red Sqirrels were running about the place 5 mins from hotel. Peaceful and quiet.
Stayed 4 nights in Aug 2023

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Staff
Excellent Friendly Helpful Staff, Tasty meals. Lovely large room, Very peaceful & Relaxing.Red Squirrels only 5 mins away. can’t fault the place at all.
Stayed 1 night in Aug 2023