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Vila dos Orixás Boutique Hotel

3.5 star property
Beachfront hotel with calming spa services
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Vila dos Orixás Boutique Hotel

Outdoor pool, pool loungers
On the beach, sun-loungers
Beach bar
2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Gym

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Gym
  • Pool
  • Spa
  • Room service
  • Breakfast included

Explore the area

Map
Praia do Encontro, s/n, Cairu, BA, 45428-000
  • Fourth Beach
    1 min drive
  • Third Beach
    1 min drive
  • Garapua Beach
    1 min drive
  • Morro de São Paulo Airport (MXQ)
    32 min drive

Room options

View all photos for Deluxe Bungalow, Jetted Tub, Ocean View

Deluxe Bungalow, Jetted Tub, Ocean View

Deluxe Bungalow, Jetted Tub, Ocean View

Highlights

Balcony or patio
Private indoor hot tub
Air conditioning
LCD TV
Blackout curtains
Separate bath and shower
Hairdryer
Jetted bath
  • 58.0 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Standard Apartment, 1 Queen Bed

Standard Apartment, 1 Queen Bed

Standard Apartment, 1 Queen Bed

Highlights

Balcony or patio
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Satellite channels
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bangalo top

Bangalo top

Bangalo top

Highlights

Balcony or patio
Private pool
Private indoor hot tub
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Room | View from room

Room

Highlights

Balcony or patio
Private pool
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Espresso maker
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Bungalow, Jetted Tub

Superior Bungalow, Jetted Tub

Superior Bungalow, Jetted Tub

Highlights

Balcony or patio
Private indoor hot tub
Air conditioning
LCD TV
Blackout curtains
Separate bath and shower
Hairdryer
Jetted bath
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment Standard With Pool View

Minibar, in-room safe, blackout curtains, free WiFi

Apartment Standard With Pool View

  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment Master With Sea View

Minibar, in-room safe, blackout curtains, free WiFi

Apartment Master With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow Deluxe With Sea View

Minibar, in-room safe, blackout curtains, free WiFi

Bungalow Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Bungalow Premium With Sea View

Minibar, in-room safe, blackout curtains, free WiFi

Bungalow Premium With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow Superior

Minibar, in-room safe, blackout curtains, free WiFi

Bungalow Superior

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

Pool

Pousada Bahia Tambor

Pool
Breakfast included
Free WiFi
Air conditioning
4.6 out of 5, Wonderful, (281)
The price is AU$156
for 1 night
includes taxes & fees
10 Dec - 11 Dec
Pousada Bahia Tambor

About the area

Cairu

At Vila dos Orixás Boutique Hotel, you'll be 0.1 km (0.1 mi) from Fourth Beach and 0.1 km (0.1 mi) from Praia de Argila. Highlights at this beachfront hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at Nagô can include massages and body scrubs. The restaurant, Restaurante Sal, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and kids' swimming pool. Plus you'll find free Wi-Fi in public areas, a garden and tour/ticket assistance. Free buffet breakfast is available. .Sights within a 10-minute drive of this 3.5-property class Cairu hotel include Second Beach and Third Beach.

What's nearby

  • Fourth Beach - 1 min drive - 0.1 km
  • Third Beach - 1 min drive - 0.1 km
  • First Beach - 1 min drive - 0.1 km
  • Morro de São Paulo Pier - 20 min drive - 10.1 km
  • Gamboa Beach - 44 min drive - 9.1 km

Getting around

  • Morro de São Paulo Airport (MXQ) - 32 min drive

Restaurants

  • ‪Restaurante Minha Louca Paixão - ‬16 min drive
  • ‪Azzurro - ‬17 min drive
  • ‪Bar e Restaurante DA Piscina - ‬16 min drive
  • ‪Restaurante Maria do Pão - ‬16 min drive
  • ‪Orixas Restaurant - ‬1 min drive

About this property

Vila dos Orixás Boutique Hotel

Beachfront hotel with calming spa services
Vila dos Orixás Boutique Hotel offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available. Public spaces have free WiFi.

A children's pool, spa services, and tour/ticket assistance are also featured at Vila dos Orixás Boutique Hotel.

This 3.5-star Cairu hotel is smoke free.

  • 18 guestrooms or units
  • 2 dining venues
  • Buffet breakfast (free)
  • Beach lounge chairs
  • Poolside lounge chairs
  • Tour and ticket information
  • Wedding services available
  • Garden
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Vila dos Orixás Boutique Hotel offers 18 accommodations with minibars and a safe. Rooms open to balconies or patios. 40-inch LCD televisions come with satellite channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and hairdryers can be requested.

Nagô has 1 treatment room. Services include facials, body scrubs and body treatments. The spa is open selected days.

Languages

Catalan, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • BAR PISCINA
  • ORIXAS BEACH CLUB
  • Restaurante Sal

Family friendly

  • Children's pool
  • Outdoor pool

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Garden
  • On the beach
  • Pool loungers

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Spa open select days
  • Treatment room

Accessibility

  • No lift

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Vila dos Orixás Boutique
Vila dos Orixás Boutique Hotel
Vila Dos Orixas Hotel Cairu
Vila dos Orixás Boutique Hotel Hotel
Vila dos Orixás Boutique Hotel Cairu
Vila dos Orixás Boutique Hotel Hotel Cairu

Frequently asked questions

What is the cancellation policy at Vila dos Orixás Boutique Hotel?

Vila dos Orixás Boutique Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Vila dos Orixás Boutique Hotel?

As of 26 Nov 2024, prices found for a 1-night stay for 2 adults at Vila dos Orixás Boutique Hotel on 27 Nov 2024 start from AU$227.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Vila dos Orixás Boutique Hotel?

The closest beach to Vila dos Orixás Boutique Hotel is Garapua Beach (5.5 km).

Is there a spa on site at Vila dos Orixás Boutique Hotel?

Yep, Nagô is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Vila dos Orixás Boutique Hotel have a pool?

Vila dos Orixás Boutique Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Vila dos Orixás Boutique Hotel?

Vila dos Orixás Boutique Hotel features a full-service spa, an outdoor pool and 2 restaurants.

What makes Vila dos Orixás Boutique Hotel a romantic place to stay?

Beachfront dining and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Vila dos Orixás Boutique Hotel.

Does Vila dos Orixás Boutique Hotel serve breakfast?

You bet, free buffet breakfast is on offer at Vila dos Orixás Boutique Hotel.

Is there a free airport shuttle available at Vila dos Orixás Boutique Hotel?

No, Vila dos Orixás Boutique Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Vila dos Orixás Boutique Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Vila dos Orixás Boutique Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Vila dos Orixás Boutique Hotel?

No, pets are not allowed.

Vila dos Orixás Boutique Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 149 out of 189 reviews" "
Rating 8 - Good. 33 out of 189 reviews" "
Rating 6 - Okay. 4 out of 189 reviews" "
Rating 4 - Poor. 1 out of 189 reviews" "
Rating 2 - Terrible. 2 out of 189 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities
I had one unique experience there. The place is quiet, clean and I felt really safe. The food at restaurants there are amazing
Stayed 4 nights in Aug 2024

10/10 Excellent

Andressa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Vila dos Orixás in Morro de São Paulo was absolutely amazing! The staff at the hotel were incredibly attentive and made us feel like royalty during our time there. Their warm hospitality and excellent service truly enhanced our experience. The food at the hotel was outstanding, with a fantastic blend of local flavors that we thoroughly enjoyed. Each meal was a culinary delight, and we looked forward to dining at the hotel every day. While we had a fantastic stay overall, the only downside was the air conditioning not working properly in our room. It was a bit uncomfortable at times, especially during the warm nights. Additionally, dealing with mosquitoes due to the mangrove floret was a bit challenging, especially knowing that the government restrictions prevented the hotel from addressing the issue. Despite these minor inconveniences, our time at Vila dos Orixás was truly special. The beautiful surroundings, exceptional service, and delicious food made our stay unforgettable. We would highly recommend this hotel to anyone looking for a luxurious getaway in Morro de São Paulo.
Stayed 6 nights in Jul 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous place to relax
Amazing place! Food, service and almost a desert beach in front of the hotel! Perfect place to relax Wi-Fi works very well if you need to work. Thanks vila dos orixás for this spectacular week!
Stayed 6 nights in Aug 2023

10/10 Excellent

Andre, Bento Goncalves

Stayed 4 nights in Mar 2023

10/10 Excellent

JJ, Dallas, TX.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What didn't we love about this hotel! It was perfect. Nestled in a quiet secluded space away from the busy town. There was transportation that would take us to and from the hotel to the town center. The beach was quiet and pretty much all to ourselves, we loved that. The breakfast was delicious and our dinner superb. I enjoyed the moqueca de peixe and my husband had steak which was super yum. Would def stay here again and would recommend it to anyone looking for a quiet getaway.
Stayed 2 nights in Jun 2019

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel with good food and facilities
Great little bungalow with a great sea view [we stayed right infront of beach..just a little bit of grass on the sandy ground between beach and bunglow]. Clean and tidy with nice staff. The restaurant is good, with ok breakfast [plenty of options of cakes and Brazilian food]. It serves food for standard bar prices, which is good value considering it is an out of the way hotel. The place is very tranquil and there is a really cool beach, with mangrove all around. The water is cut by mangrove and so the tide is gentle and warm water. The mangrove has cool birds and monkeys. There is a selection of land rovers that drive every day through the day and night to the town. You get to be in the middle of nowhere and have a link to the hustle and bustle of the shops and restaurants. A really good place to stay and without a doubt a very good value holiday. It is like paradise.
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
An Option For A Quiet Island Escape
There is a rustic charm to the hotel and compared to other accommodations on the island, I can see why this would be considered a bit of a higher end property. That being said, there are definitely some areas needing improvement. The shower faucet fixtures kept coming loose, as did the towel hook in the sink area. I was told that it had rained heavily in the days prior to my arrival. As a result, there were earthworms throughout the bungalow during my entire stay. Not enough for an infestation but enough to be rather annoying. You will also need to use the bug spray in the room. The bed was comfortable and there were plenty of outlets for appliances. Location is great for quiet relaxation and is a good option if you don’t want to stay in the hustle and bustle of second and third praias. The bungalows are far enough apart to offer a good amount of privacy from other guests. Not once did I hear any loud noises from anybody in the surrounding bungalows. The only time I heard any noise was during the day at the pool (which my bungalow was near) and when dining at the restaurant. The beach is a marvel to walk out so far and be able to see a panoramic view of the coast. The water is unbelievably warm as well. The section of beach the property abuts is not ideal for swimming but, it is relaxing to have the waves lap at your feet. Other than not offering a firm resolution to the earthworm issue, the entire staff was superb. Food was great as well.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel. Orbits misrepresented the room that I purchased. I would highly recommend avoiding orbitz and calling the hotel directly. Ask for Jordy as he is the owner operator who is also upset that orbitz misrepresented his property. It really is an amazing place though. Yesterday I woke up and walked to the beach to find the
Stayed 3 nights in Sep 2018

10/10 Excellent

James

Paradise
If you're looking for a piece of paradise, a short (but long enough) distance away from the convenience of the village of Morro de Sao Paulo, then this is the place. After stepping of the Catamaran onto the pier at Morro de Sao Paulo it was a simple enough 5 minute walk to the hotel collection point. An off road jeep will be arranged to take you on the 20 minute ride to the hotel. If you want to head back into the village, there are frequent hotel serviced shuttle rides throughout the day and night. The hotel and the beach it sits on are idyllic. We wanted somewhere to rest and recharge our batteries and that's exactly what we got. The rooms are kept simple, stylish and functional and work perfectly. The hotel restaurant and bar arguably serve better food and at the same price as any restaurant you'll find in the village. The Spanish owners together with the other staff form a very warm, receptive and helpful team. Myself and my wife very much hope to return soon.
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great experience. The staff and hotel were great. This is a great escape for couples who want to get away from it all. The beach is shallow and hard to swim in but the pool is very nice.
Stayed 4 nights in Jun 2017

10/10 Excellent

Kelly, Naples, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing beach bungalow
I wish I never had to leave!!! The bungalow was so clean and was very nice. The hotel was very quiet and relaxing. The pool was awesome, the beach was awesome, the food was awesome, there isn't anything bad I could say about this hotel. I went with 2 of my friends just for 1 relaxing night, but I would imagine this is a great place for honeymooners that want to be in a private, romantic area. You feel like you are the only ones at the resort! I would recommend taking the small airplane to and from the island instead of the boat. it is much more expensive, but you save yourself of 2.5 hours of miserable seasickness. Our boat had over 20 people constantly throwing up for 2.5 hours... that was not pleasant. So we took the airplane back, and it was totally worth the extra money. Not only does it save you time (flight is about 25 minutes), but it's a really cool experience to be in a tiny plane that holds 6 people flying over the island and water.

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phenomenal resort in a stunning location. *****
Can't recommend this lovely resort more highly. There are only a few bungalows so you real feel like you have your own slice of heaven on a very quiet side of the island. The superior bungalows look right out onto the beautiful private beach and the pool and other public areas are in gorgeous jungle-like surroundings. The staff are incredibly helpful and friendly and the regular shuttle to town (it's about a 20 min jeep ride) was incredibly useful. The food in the restaurant was great. My only criticism would be that the bungalows aren't very well mosquito protected (there are holes between the panes in the sliding doors and windows - so bring plenty of deet!

8/10 Good

Enrique, Santiago, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, relax, nice people & hotel
Very nice hotel and nice people. Excellent option to be quiet and relax. To go to the town you need to take a jeep of 20 minutes.

10/10 Excellent

Faye, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay to relax!
We stayed here for our honeymoon and it was perfect for what we were looking for. The food in the restaurant was great, the grounds were beautiful and it was a truly relaxing environment. Although this place was beautiful, it was very very hard to get to so make sure you stay a while if you are coming. If you are looking for the party scene on the island this might not be your place but if you want to relax and have a few drinks on the beach this is your place!

10/10 Excellent

nico pineda, santiago, chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for resting, specially for couples
Great experience, we had a great time, nice rooms, great food, nice hotel staff. If you are looking for a quiet place to rest, this is your best option in morro!

10/10 Excellent

A.C. Hutton, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent overal!
This was the final part of our honeymoon in Brazil and we couldn't have asked for more. We stayed the first night in a luxury bungalow which was equipped with mosquito net and a jacuzzi in the room. The views from the bungalow were dreamy... We woke up looking into the sea and because the hotel is located on the most beautiful and reclusive beach of the island so it looked like we were truly in paradise. The restaurant was fantastic, service 5star, delicious cocktails (I recommend the coco loco) and the hotel even has a shuttle service that takes you into the busy touristic centre throughout the day and night (inc in the price). Couldn't have asked for more... This was one of the most beautiful and peaceful places we have ever stayed at and would definitely go back given the opportunity.

10/10 Excellent

Justin, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great bungalows on remote beach of Morro de SP
Beautiful rooms, great breakfast, extremely helpful staff, wi-fi, great pool, beautiful grounds, wildlife abundant. Con - a little far from the activity and wide sand beaches of beach 2.

8/10 Good

Pheello

Liked: Cleanliness, property conditions & facilities, room comfort
Getaway spot for relaxing
It was ok, the hotel is great, but the food served at the hotel restaurant is not. The staff could is friendly, but slow. Front desk always aimed to be as helpful as possible.

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O quarto é maravilhoso, com um chuveiro e banheira espetaculares. Vista para o mar perfeita, dormimos com o barulho de ondas. Possui uma lareira em frente a praia. Transfer para o centro com bastante disponibilidade de horas, com motoristas atenciosos e prestativos, como o Nilson. Os garçons são atenciosos e simpáticos (Lucas e Luan, em especial). O restaurante é maravilhoso, comida do jantar é sem igual e a decoração é linda do local. A praia é praticamente privativa aos hóspedes. É um local de tranquilidade e silêncio, ideal para relaxar. O hotel disponibilizou transporte ao aeroporto de graça (aeroporto MXQ). Morro de SP nos pareceu muito seguro, o hotel possui um segurança que faz a ronda do local durante a noite. Recomendo 100%
Stayed 2 nights in Jul 2024

10/10 Excellent

Guilherme

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Descanso e Sossego
Ótimo local. Um pouco longe do centro (vila), porém o hotel oferece serviço de transporte gratuito em vários horários de forma gratuita para os hóspedes.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ana Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Vinicius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O serviço do hotel é muito bom, atendentes felizes, quartos limpos, ficamos na suite frente mar com piscina vale a pena!! Quarto pé na areia
Stayed 5 nights in Apr 2024

10/10 Excellent

Josimar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

6/10 Okay

Juliana Aparecida

Liked: Cleanliness
Decepcionada
O hotel é bonito as acomodações são limpas e confortáveis, porém deixam a desejar um pouco no atendimento e cuidado com os hóspedes. Chegamos em morro de São Paulo depois de 8 horas, estávamos cansados, caminhamos quase 30 minutos com muita ladeira com um sol de 40° fui avisando eles todo o nosso caminho, achando que iriam nos buscar assim q chegássemos, porém quando avisei o horário correto q chegaríamos eles nos avisaram que só poderiam nos buscar 1 hora depois, estávamos muito cansados e tivemos q esperar 1 hora p eles irem nos buscar, achei uma falta de consideração tremenda conosco e também qdo meu noivo foi Pedir p eles algo especial pois ele ia me pedir em casamento, falaram que não tinham mais flores, que o jantar especial já tinha se encerrado e que não dava p fazer nada, depois de muito ele insistir fizeram algo improvisado, mas só depois dele insistir mto.
Stayed 2 nights in Mar 2024