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The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary

5.0 star property
Luxury hotel connected to a shopping centre in Gurugram with 3 restaurants
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary

Banquet hall
Staircase
Club Room, Terrace (Royal) | Terrace/patio
Exterior
Suite, 1 Bedroom | City view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Gym
  • Breakfast available
  • Spa
  • Room service
The price is AU$295
includes taxes & fees
24 Jan - 25 Jan

Explore the area

Map
Ambience Island, DLF Phase 3, National Highway-8, Gurugram, Haryana, 122002
  • Ambience Mall
    ‪4 min walk‬
  • DLF Phase II
    ‪16 min walk‬
  • DLF Cyber City
    ‪16 min walk‬
  • Delhi (DEL-Indira Gandhi Intl.)
    ‪25 min drive‬

Room options

View all photos for Panoramic Suite

Panoramic Suite

Panoramic Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Sofa bed - single
Premium bedding
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Sofa bed - single
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room (Royal)

Club Room (Royal)

Club Room (Royal)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, Terrace (Royal)

Club Room, Terrace (Royal)

Club Room, Terrace (Royal)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
  • 76 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

Premier Room

Premier Room

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 48 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Taj City Centre Gurugram

Pool
Spa
Kids pool
Parking included
4.6 out of 5, Wonderful, (418)
The price is AU$547
for 1 room
includes taxes & fees
4 Feb - 5 Feb
Taj City Centre Gurugram

About the area

Gurugram

The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary places you in the heart of Gurugram, connected to a shopping centre and 1.4 km (0.9 mi) from DLF Cyber City. Highlights at this luxury hotel include 3 restaurants, a full-service spa and a golf course. .A day of pampering can include deep-tissue massages, aromatherapy and Ayurvedic treatments along with access to the sauna and steam room. The buffet restaurant, Spectra - Multicuisine, is open for breakfast, brunch, lunch and dinner. Rubicon Bar is the hotel's own bar. Enjoy the outdoor swimming pool, gym, sauna and pool loungers. Business travelers can take advantage of 9 meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 5-property class DLF Phase 3 hotel include Golf Course Road and Medanta.

What's nearby

  • Ambience Mall - 4 min walk
  • DLF Phase II - 16 min walk
  • DLF Cyber City - 16 min walk
  • Golf Course Road - 7 min drive
  • Medanta - 11 min drive

Getting around

  • Sikandarpur Station - 6 min drive
  • Moulsari Avenue Station - 9 min walk
  • Indira Gandhi International Airport (DEL) - 25 min drive

Restaurants

  • ‪Chili's - ‬7 min walk
  • ‪Mamagoto - ‬7 min walk
  • ‪SKY Deck Leela - ‬2 min walk
  • ‪Zanotta @ The Leela - ‬5 min walk
  • ‪Taco Bell - ‬3 min walk

About this property

The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary

Luxury hotel connected to a shopping centre in Gurugram with 3 restaurants
The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary offers its guests a full-service spa, a golf course, and an outdoor pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A business centre, 9 meeting rooms, and limo/town car service are available. A health club, a sauna, and a library are also featured at the luxury The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Gurugram hotel.

  • 1 building
  • 412 guestrooms or units
  • 6 levels
  • 3 dining venues
  • Built in 2008
  • Manager's reception (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary offers 412 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Each accommodation is individually furnished. Beds feature down duvets and premium bedding. 49-inch flat-screen televisions come with digital channels. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free secured, covered valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: INR 2,360 for adults and INR 1,180 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception

Restaurants on site

  • Diya
  • Le Rêve
  • Rubicon Bar
  • Spectra - Multicuisine
  • Zanotta

Things to do

  • 9-hole golf course
  • Fitness classes
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Health club
  • Library
  • Optional golf privileges
  • Outdoor pool
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Shopping centre
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Paper towels
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Renovations and closures

The following facilities or services will be unavailable from January 2 2025 to January 12 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 3500.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 2360 for adults and from INR 1180 for children
  • Airport shuttle fee: INR 4480 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: INR 3500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
This property uses geothermal energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. This property uses geothermal energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ambience Hotel Gurgaon
Hotel Leela Ambience
Hotel Leela Ambience Gurgaon
Hotel Leela Gurgaon
Leela Ambience
Leela Ambience Gurgaon
Leela Ambience Gurgaon Hotel
Leela Ambience Hotel
Leela Ambience Hotel Gurgaon
Leela Gurgaon
Leela Kempinski Hotel Gurgaon
The Leela Kempinski Gurgaon Delhi Ncr Hotel Gurgaon
The Leela Kempinski Gurgaon Delhi Ncr Hotel
The Leela Ambience Gurgaon Hotel Residences
Leela Ambience Hotel Gurugram New Delhi
Leela Ambience Gurugram New Delhi
The Leela Ambience Hotel Residences Gurugram
The Leela Ambience Gurugram Hotel Residences
The Leela Ambience Hotel Residences Gurugram

Frequently asked questions

What is the cancellation policy at The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary?

The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary?

As of 21 Jan 2025, prices found for a 1-night stay for 2 adults at The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary on 24 Jan 2025 start from AU$295.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary?

Yep, The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary has a free self car park and free valet parking.

Is there a spa on site at The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary?

Yep, there is an onsite spa at The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary have a pool?

The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The swimming pool will be unavailable from January 2 2025 to January 12 2025 (dates subject to change).

What luxury perks are available at The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary?

The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary features a full-service spa, a health club and an outdoor pool. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary a romantic place to stay?

Couples spa treatments and a lounge bar, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary.

Is The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary is a hit with families.

Are there hot tubs in the rooms at The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary?

No, but there are deep-soaking baths in the guestrooms.

Does The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary serve breakfast?

Yep, buffet brekkie is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary?

No, pets and service animals are not allowed.

Is there a golf course on site at The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary?

Yep, The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary has a 9-hole golf course. A golf driving range, golf lessons, golf caddies and golf carts are also available.

The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 480 out of 702 reviews" "
Rating 8 - Good. 121 out of 702 reviews" "
Rating 6 - Okay. 42 out of 702 reviews" "
Rating 4 - Poor. 26 out of 702 reviews" "
Rating 2 - Terrible. 33 out of 702 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gurinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and the staff is really helpful. This is my 2nd time staying here. Will recommend this hotel if you are looking for amazing time.
Stayed 3 nights in Oct 2024

8/10 Good

Pradeep, Perumbavoor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to stay for corporate visits and most of the time fits the budget. Staffs are friendly overall, but checkin can be more friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Lakshmi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Oct 2024

10/10 Excellent

Priyanka

Stayed 4 nights in Sep 2024

6/10 Okay

G

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and friendly staff. Traffic mayhem in the evening to get to Delhi from here, no relaxation area in spa, very busy lobby. I had a great massage too. Very oddly I was being offered a room upgrade at a cost (never had this at a hotel before!) rather than complimentary as I was a VIP, I was told of all the benefits I would get if I upgraded rather than as a VIP, save for breakfast.
Stayed 2 nights in Oct 2024

8/10 Good

Manoj

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Daljit, Abbotsford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is truly 5 star quality.
Stayed 2 nights in Sep 2024

8/10 Good

Stephen

Stayed 8 nights in Sep 2024

10/10 Excellent

John

Stayed 2 nights in Aug 2024

10/10 Excellent

PRITI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
❤️I had an exceptional stay at Leela Ambience and loved every minute of my time there. The staff greeted me with a warm Namaste when I entered and exited the hotel, and the overall ambience of this 5-star hotel in the middle of Delhi Cyber Hub was awesome. The restaurant's food was phenomenal, with dishes of absolutely Michelin-star quality. Despite being in the bustling hub of a shopping center, the hotel itself felt like an oasis of silence and tranquillity. You really have to experience this hotel in its entirety to savor the precious moments of joy there. The staff was incredibly helpful, going to great lengths to assist with any query, big or small. Thank you, Leela, for the beautiful experience. I can't wait to visit again in October. ❤️
Stayed 3 nights in Sep 2024

10/10 Excellent

Bashar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff made my stay an unforgettable one
Stayed 5 nights in Sep 2024

10/10 Excellent

Malar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service
Stayed 3 nights in Sep 2024

10/10 Excellent

Leonard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
All staff were super polite and attentive. Wonderful stay.
Stayed 7 nights in Sep 2024

10/10 Excellent

Ana Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite, the room was spacious and clean, the location next to the mall made it very convenient for my shopping.
Stayed 1 night in Sep 2024

10/10 Excellent

PRAVEEN

Liked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

DEEPIKA

Stayed 4 nights in Aug 2024

10/10 Excellent

Milind

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in at around 3 pm but room was still not ready. They managed to give it within a couple of minutes but the fact I was arriving late, the room should have been ready. Otherwise wonderful experience at this great hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Mandy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I LOVVEEDDDDDD my stay in Leela, Ambience mall in Gurgaon. The staff was soooo courteous, the stay was so comfortable. The room amenities were beautiful . and also the best part was the FOOD.. EXCELLENT , EXCELLENT , EXCELLENT is all I can say.. Thanks for giving me such an amazing stay …
Stayed 3 nights in Sep 2024

10/10 Excellent

Rahul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In all respects, this hotel is absolutely amazing. Excellent location, great service, amazing food.
Stayed 7 nights in Sep 2024

10/10 Excellent

Ajit, Spring

Stayed 4 nights in Aug 2024

10/10 Excellent

Surjeet

Stayed 1 night in Sep 2024

8/10 Good

Surjeet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is good feels like luxury ,although property getting old but wonderfull staff white washes all EXCEPT only problem is at ENTRY door ,all theses people at that place expect tipping ,every time you go in and out ,makes you feel like beggars in dresses , need to be more REGULATED
Stayed 2 nights in Sep 2024

10/10 Excellent

Sunil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Praveen

Liked: Cleanliness
Stayed 2 nights in Aug 2024

4/10 Poor

Akhilesh

Liked: Staff & service
Disliked: Cleanliness
Checked in on Wednesday afternoon, had room service and then breakfast next morning and that’s when it happened. Upset stomach and cramps. Looked around the room and found mould on chopping board, in the fridge, dirty dishes no cleaning supplies as was stated in the room description. Looked like room hadn’t had a thorough clean in weeks. I do food safety audits so do actually have some idea. Luckily had a mall next to the hotel so got the food from there. Finally checked out on Sunday from leela and checked into Taj. Never in all these years have had this sort of experience. Staff was lovely and as had seen a fellow in suit shouting at the staff cleaning the room on Thursday morning so didn’t even bother complaining about the state of the room. Took medication and got well enough to leave. Now I will most likely get a standard format reply in response as a tickbox experience from the hotel. I don’t need that. My holiday got ruined thanks to the food safety standards and cleanliness at this hotel. Genuinely travel to India every year however don’t think I’ll be staying with this chain. Oh and please take the posters off for the orders that ended in June, we are in September. Just saying to the management at least walk your hotel and majority of problems can be fixed. But what do I know as only have over 23 years of hospitality management experience. Please don’t insult my intelligence by comments like we take feedback seriously and aim to deliver highest level of service etc.
Stayed 4 nights in Aug 2024