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Grand Hotel Wien

5.0 star property
Luxury hotel connected to a shopping centre in Vienna with 3 restaurants
your current months are September, 2024 and October, 2024.
September 2024
October 2024

Photo gallery for Grand Hotel Wien

Exterior
Restaurant
Hypo-allergenic bedding, minibar, in-room safe, desk
Cafe
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

    • BarBar
    • SpaSpa
    • GymGym
    • Pet-friendlyPet-friendly
    • Room serviceRoom service
    • Parking availableParking available

Explore the area

Map
Kaerntner Ring 9, Vienna, Vienna, 1010
  • Popular LocationVienna State Opera3 min walk
  • Popular LocationSt. Stephen's Cathedral11 min walk
  • Popular LocationVienna Christmas Market20 min walk
  • AirportVienna (VIE-Vienna Intl.)24 min drive

Room options

View all photos for Grand Room, 1 King Bed (Ring Boulevard View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed (Ring Boulevard View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Heated bathroom floor
Bidet
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Heated bathroom floor
Bidet
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Heated bathroom floor
Bidet
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Heated bathroom floor
Bidet
  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Room, 2 Single Beds, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Heated bathroom floor
Bidet
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Heated bathroom floor
Bidet
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Terrace (Ring Boulevard View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Terrace (Ring Boulevard View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Heated bathroom floor
Bidet
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
HDTV
Hypo-allergenic bedding
Heated bathroom floor
  • Sleeps 3
  • 1 Single Bed

View all photos for Suite, 2 Single Beds (Ring Boulevard View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 2 Single Beds (Ring Boulevard View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Heated bathroom floor
Bidet
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 2 Single Beds, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Heated bathroom floor
Bidet
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed, Terrace, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Terrace, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Heated bathroom floor
Bidet
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Terrace, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed, Terrace, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Heated bathroom floor
Bidet
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Single Beds, Accessible (Ring Boulevard View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, 2 Single Beds, Accessible (Ring Boulevard View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Heated bathroom floor
Bidet
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed (Ring Boulevard View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed (Ring Boulevard View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Heated bathroom floor
Bidet
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Heated bathroom floor
Bidet
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Heated bathroom floor
Bidet
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite

Combined shower/bathtub, free toiletries, hair dryer, dressing gowns

Premium Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Heated bathroom floor
Bidet
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Heated bathroom floor
Bidet
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Terrace

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Terrace

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Heated bathroom floor
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Heated bathroom floor
Bidet
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom (Ring Boulevard View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom (Ring Boulevard View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
HDTV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 3
  • 1 Single Bed

View all photos for Grand Room, 2 Single Beds (Ring Boulevard View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, 2 Single Beds (Ring Boulevard View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Heated bathroom floor
Bidet
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Heated bathroom floor
Bidet
  • Sleeps 2
  • 2 Single Beds

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About the area

Vienna

Grand Hotel Wien puts you in the heart of Vienna, connected to a shopping centre and within just a 10-minute stroll of popular attractions like Vienna State Opera and Hofburg Imperial Palace. Highlights at this luxury hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .A day of pampering can include massages and facials along with access to the sauna. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and sauna. Business travelers can take advantage of meeting rooms, a conference centre, and a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 5-property class Innere Stadt hotel include Naschmarkt and Belvedere.

What's nearby

  • Vienna State Opera - 3 min walk
  • Hofburg Imperial Palace - 7 min walk
  • Stephansplatz - 11 min walk
  • St. Stephen's Cathedral - 11 min walk
  • Vienna Christmas Market - 20 min walk

Getting around

  • Bösendorferstraße, Karlsplatz Tram Stop - 2 min walk
  • Vienna Mitte Station - 15 min walk
  • Vienna International Airport (VIE) - 24 min drive

Restaurants

  • ‪Cafe Schwarzenberg - ‬2 min walk
  • ‪Café Imperial - ‬2 min walk
  • ‪Noodlez - ‬2 min walk
  • ‪In-Dish - ‬3 min walk
  • ‪Caffetteria Illy - ‬1 min walk

About this property

Grand Hotel Wien

Luxury hotel connected to a shopping centre in Vienna with 3 restaurants
Grand Hotel Wien offers its guests a full-service spa, a sauna, and a fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre, meeting rooms, and limo/town car service are available. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Grand Hotel Wien. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. For a fee, parking is available.

This 5-star Vienna hotel is smoke free.

  • 205 guestrooms or units
  • 7 levels
  • 3 dining venues
  • Conference rooms
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Grand Hotel Wien offers 205 accommodations with minibars and espresso makers. LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna. The spa is open daily.

Languages

Arabic, Chinese (Mandarin), English, French, German, Hindi, Italian, Japanese, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 36 per day; includes in/out privileges)
  • Valet parking on site (EUR 36 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: EUR 45 for adults and EUR 22.50 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Piano
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Facials
  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 92.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 45 for adults and from EUR 22.50 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Self-parking fee: EUR 36 per day (in/out privileges)
  • Valet parking fee: EUR 36 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 92.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Hotel Wien
Grand Hotel Wien Vienna
Grand Wien
Grand Wien Hotel
Grand Wien Vienna
Hotel Grand Wien
Hotel Wien
Wien Grand Hotel
Wien Hotel
Grand Hotel Vienna
Grand Hotel Wien Hotel
Grand Hotel Wien Vienna
Grand Hotel Wien Hotel Vienna

Frequently asked questions

What is the cancellation policy at Grand Hotel Wien?

Grand Hotel Wien offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hotel Wien?

As of 9 Sept 2024, prices found for a 1-night stay for 2 adults at Grand Hotel Wien on 9 Oct 2024 start from AU$531.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hotel Wien?

Yep, Grand Hotel Wien has a self car park with in/out privileges for EUR 36 per day.

Is there a spa on site at Grand Hotel Wien?

Yep, there is an onsite spa at Grand Hotel Wien. You'll enjoy heaps of services like facials and body treatments.

What makes Grand Hotel Wien a romantic place to stay?

A lounge bar and 24-hour room service, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Grand Hotel Wien.

Is Grand Hotel Wien family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Grand Hotel Wien is a hit with families.

Does Grand Hotel Wien serve breakfast?

You bet, buffet brekkie is offered daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Grand Hotel Wien?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Grand Hotel Wien?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Hotel Wien?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Grand Hotel Wien?

Dogs are welcome at Grand Hotel Wien, with food and water bowls on offer.

Grand Hotel Wien Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 750 out of 1005 reviews" "
Rating 8 - Good. 188 out of 1005 reviews" "
Rating 6 - Okay. 36 out of 1005 reviews" "
Rating 4 - Poor. 16 out of 1005 reviews" "
Rating 2 - Terrible. 15 out of 1005 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was nice.
I was a co-leader of a student arts group, and we initially chose the hotel because it was close to the Staatsoper. But it's close to Karntnerstrasse and shopping, and many museums. The hotel is luxurious (not what I was looking for, but you get used to it :)), and customer service was excellent: helpful, multilingual staff.
Stayed 3 nights in May 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
It is a beautiful hotel with lovely service. It is also in a fabulous location and easily walkable to the Opera, St Stephen’s Cathedral, the Albertine, and many other sites.
Stayed 3 nights in May 2024

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An English cup of tea
Staff helpful breakfast superb. I love lots of breakfast tea made in my room. No milk provided as I have always found in other hotels. If I wanted little cartons they would charge me a service charge and for the milk. Disappointing.
Stayed 4 nights in May 2024

10/10 Excellent

Corina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel with an excellent location
Stayed 4 nights in May 2024

10/10 Excellent

Abdalla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal property with phenomenal services. Rooms are spacious and equipped with superior amenities. Very highly recommended!
Stayed 3 nights in May 2024

10/10 Excellent

marc, boston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is magnificent. Beautifully maintained and the room was large and beautiful. The staff are all spectacular, friendly, efficient. All our needs were met almost immediately. Location is also perfect -KartneRing is in the middle of everything and a great upscale and safe area. I highly recommend and will be back.
Stayed 5 nights in May 2024

10/10 Excellent

Conrad

Stayed 13 nights in Apr 2024

10/10 Excellent

Sarnya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was phenomenal. They really go the extra mile for their guests. The hotel is absolutely gorgeous, clean, quiet and safe. Shopping, dining and transportation are at your fingertips. I will stay again when visiting Vienna.
Stayed 4 nights in May 2024

10/10 Excellent

philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an amazing luxurious "old style" grand hotel with two fantastic restaurants (we had an amazing mutli-course dinner with outstanding wine pairing) and a top-notched bar. The room was amazing- grand, clean, and in perfect condition. The hotel is located 2 min from the Opera and right in the heart of town. The only slight blemish was the ground floor bar/food area. While the pianist was great and the decor excellent, the food and service were not on par with the rest of the hotel (how long and hard is it to cook a burger with cooked bacon; and why would the staff not apologize for the long delay and uncooked food?).
Stayed 3 nights in Apr 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fabulous traditional hotel with excellent dining choices. It was a little cool during our visit so we got hot chocolate from the lobby café. Very unusual and fun. Learned How to use a bidet! We had no car so the hotel was perfectly located.
Stayed 7 nights in Apr 2024

10/10 Excellent

Robert, Clarks Hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Caesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel generally meets the expectation from a 5-star hotel. It is worth pointing out the courtesy of the staff, the high standars of cleanliness and the very convenient location. The breakfast was satisfactory and enjoyable. The thing that needs attention for improvement is some pieces of furniture in the room such as seats that squeak when used.
Stayed 3 nights in Apr 2024

10/10 Excellent

paula

Travelled with family
Positively wonderful. Room, breakfast and location were excellent
Stayed 3 nights in Apr 2024

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive Viennese Hotel
We had a lovely time! Food at the restaurants was excellent and the wait staff were amazing! Friendly, professional, made me feel right at home, especially Gabriel, Markus, Klaudia, Sally and Ivana. We wish you all the best and we miss you already.
Stayed 7 nights in Apr 2024

6/10 Okay

Oli

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Sheila

Stayed 1 night in Apr 2024

10/10 Excellent

Hari, Berkeley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracious staff, clean, and high quality facilities and service.
Stayed 4 nights in Apr 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Vienna hotel is second to none in Vienna. I love staying at this place. Front desk staff was very courteous and pleasant at check-in. It is very important when you are traveler and do not understand the language they speak. Got a room upgrade as a VIP guest. Great experience.
Stayed 3 nights in Jan 2024

6/10 Okay

Babu

Business traveller
Disliked: Property conditions & facilities
Need refurbishment overall.
Stayed 2 nights in Mar 2024

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Susy at the reception is excellent
Stayed 1 night in Feb 2024

10/10 Excellent

juha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024

10/10 Excellent

Sabina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back!
Stayed 3 nights in Feb 2024