Ong Lang Holiday Packages

The only few good things about the resort was we booked the room with the private infinity pool & had a beautiful outlook & breakfast was pretty good. The room was okay however the toilet leaked everywhere every time it was flushed & it smelt. The shower leaked, the rain shower head didn’t work at all & the hand held shower device was broken & sat at its lowest point in a crooked position. The Resturant manager had very poor English & even worse service. His colleagues made up for his bad service & were the ones that apologised for service, he just ignored us. If you don’t go to dinner before 6pm you will have long waits (if) many people dinning. The food is average & excuses used from restaurant manager like “it’s to late, not available now” when we went to order on different occasions a smoothie, a pizza or an ice cream sundae, all things that are very easy to make & you don’t run out of?! Cleaning staff were friendly but the bathroom floor was dirty every day, I’d clean up leaking water from toilet & floor was black. The did bring fresh towels daily & beach towels too with was good. Check in & check out service was very average compare to several other places we stayed.

Staff very friendly and pretty good english. Room was beautiful, beach clean, pool lovely and warm, food good