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Encore Resort at Reunion

5.0 star property
Luxury resort with 2 restaurants and full-service spa

Photo gallery for Encore Resort at Reunion

50-inch flat-screen TV with cable channels, TV
Full-sized fridge, microwave, oven, stovetop
Private pool
Outdoor pool, a heated pool, pool cabanas (surcharge), pool umbrellas
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Pet-friendly

Explore the area

Map
7635 Fairfax Dr, Kissimmee, FL, 34747
  • Mystic Dunes Golf Club
    ‪5 min drive‬
  • Reunion Resort Golf Course
    ‪7 min drive‬
  • Island H2O Live!
    ‪8 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪32 min drive‬

Room options

View all photos for House, Multiple Beds (10 Bedroom Home Eastside)

In-room safe, individually decorated, individually furnished

House, Multiple Beds (10 Bedroom Home Eastside)

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 473 sq m
  • Sleeps 20
  • 1 King Bed and 7 Queen Beds

View all photos for 3 Bedroom Reunion Village

In-room safe, individually decorated, individually furnished

3 Bedroom Reunion Village

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 139 sq m
  • Sleeps 8
  • 1 King Bed and 1 Queen Bed

View all photos for House, Multiple Beds (5 Bedroom Reunion Village)

In-room safe, individually decorated, individually furnished

House, Multiple Beds (5 Bedroom Reunion Village)

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 210 sq m
  • Sleeps 12
  • 1 King Bed and 2 Queen Beds

View all photos for Elite House, Multiple Beds (4 Bedroom Home Elite Westside)

In-room safe, individually decorated, individually furnished

Elite House, Multiple Beds (4 Bedroom Home Elite Westside)

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 213 sq m
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for House, Multiple Beds (4 Bedroom Home Westside)

In-room safe, individually decorated, individually furnished

House, Multiple Beds (4 Bedroom Home Westside)

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 213 sq m
  • Sleeps 9
  • 1 King Bed and 2 Queen Beds

View all photos for House, Multiple Beds (6 Bedroom Home Eastside)

In-room safe, individually decorated, individually furnished

House, Multiple Beds (6 Bedroom Home Eastside)

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 260 sq m
  • Sleeps 14
  • 1 King Bed and 3 Queen Beds

View all photos for 6 Bedroom Home Westside

In-room safe, individually decorated, individually furnished

6 Bedroom Home Westside

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 260 sq m
  • Sleeps 14
  • 1 King Bed and 4 Queen Beds

View all photos for House, Multiple Beds (7 Bedroom Home Eastside)

In-room safe, individually decorated, individually furnished

House, Multiple Beds (7 Bedroom Home Eastside)

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 315 sq m
  • Sleeps 14
  • 2 King Beds and 4 Queen Beds

View all photos for Elite House, Multiple Beds (6 Bedroom Home Elite Westside)

In-room safe, individually decorated, individually furnished

Elite House, Multiple Beds (6 Bedroom Home Elite Westside)

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 260 sq m
  • Sleeps 13
  • 2 King Beds and 2 Queen Beds

View all photos for 8 Bedroom Home Westside

In-room safe, individually decorated, individually furnished

8 Bedroom Home Westside

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 315 sq m
  • Sleeps 17
  • 2 King Beds and 4 Queen Beds

View all photos for 5 Bedroom Home Eastside

In-room safe, individually decorated, individually furnished

5 Bedroom Home Eastside

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 232 sq m
  • Sleeps 12
  • 1 King Bed and 2 Queen Beds

View all photos for House, Multiple Beds (5 Bedroom Home Westside)

In-room safe, individually decorated, individually furnished

House, Multiple Beds (5 Bedroom Home Westside)

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 232 sq m
  • Sleeps 12
  • 1 King Bed and 2 Queen Beds

View all photos for Elite House, Multiple Beds (5 Bedroom Home Elite Westside)

In-room safe, individually decorated, individually furnished

Elite House, Multiple Beds (5 Bedroom Home Elite Westside)

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 241 sq m
  • Sleeps 11
  • 2 Double Beds and 2 Queen Beds

View all photos for House, Multiple Beds (4 Bedroom Home Eastside)

In-room safe, individually decorated, individually furnished

House, Multiple Beds (4 Bedroom Home Eastside)

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 213 sq m
  • Sleeps 9
  • 1 King Bed and 2 Queen Beds

View all photos for Elite House, Multiple Beds (11 Bedroom Home Elite Westside)

In-room safe, individually decorated, individually furnished

Elite House, Multiple Beds (11 Bedroom Home Elite Westside)

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 501 sq m
  • Sleeps 20
  • 2 King Beds and 7 Queen Beds

View all photos for 12 Bedroom Home Elite Westside

In-room safe, individually decorated, individually furnished

12 Bedroom Home Elite Westside

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 594 sq m
  • Sleeps 20
  • 5 King Beds and 4 Queen Beds

View all photos for Elite House, Multiple Beds (8 Bedroom Home Elite Westside)

In-room safe, individually decorated, individually furnished

Elite House, Multiple Beds (8 Bedroom Home Elite Westside)

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 315 sq m
  • Sleeps 17
  • 3 King Beds and 3 Queen Beds

View all photos for House, Multiple Beds (9 Bedroom Home Westside)

In-room safe, individually decorated, individually furnished

House, Multiple Beds (9 Bedroom Home Westside)

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 427 sq m
  • Sleeps 18
  • 3 King Beds and 6 Single Beds

View all photos for 7 Bedroom Home Westside

In-room safe, individually decorated, individually furnished

7 Bedroom Home Westside

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 315 sq m
  • Sleeps 15
  • 2 King Beds and 3 Queen Beds

View all photos for House, Multiple Beds (8 Bedroom Home Eastside)

In-room safe, individually decorated, individually furnished

House, Multiple Beds (8 Bedroom Home Eastside)

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 315 sq m
  • Sleeps 16
  • 2 King Beds and 4 Queen Beds

View all photos for 10 Bedroom Home Westside

In-room safe, individually decorated, individually furnished

10 Bedroom Home Westside

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 436 sq m
  • Sleeps 20
  • 1 King Bed and 7 Queen Beds

View all photos for 11 Bedroom Home Westside

In-room safe, individually decorated, individually furnished

11 Bedroom Home Westside

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 501 sq m
  • Sleeps 20
  • 1 King Bed and 8 Queen Beds

View all photos for Elite House, Multiple Beds (9 Bedroom Home Elite Westside)

In-room safe, individually decorated, individually furnished

Elite House, Multiple Beds (9 Bedroom Home Elite Westside)

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 427 sq m
  • Sleeps 18
  • 3 King Beds and 4 Queen Beds

View all photos for 13 Bedroom Home Elite Westside

In-room safe, individually decorated, individually furnished

13 Bedroom Home Elite Westside

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 594 sq m
  • Sleeps 20
  • 3 King Beds and 9 Queen Beds

Similar properties

Exterior

The Grove Resort & Water Park Orlando

  • Pool
  • Hot tub
  • Kids pool
  • Waterslide
4.0 out of 5, Very good, (6960)
The price is AU$445
for 1 room
includes taxes & fees
8 Mar - 9 Mar
The Grove Resort & Water Park Orlando

About the area

Kissimmee

A luxury stay in Kissimmee awaits you at Encore Resort at Reunion. You'll be 12.7 km (7.9 mi) from Disney's Hollywood Studios® and 15.4 km (9.6 mi) from Disney Springs™. Highlights at this family-friendly resort include 2 restaurants, a full-service spa and a free water park. .A day of pampering can include massages and mani/pedis along with access to the hot tub. The restaurant, Finns Restaurant, serves American cuisine and is open for breakfast, lunch and dinner. Shark Lounge is the resort's own tapas bar, serving drinks along with light fare. Enjoy the 2 outdoor tennis courts, outdoor swimming pool and free kids' club plus access to bike hire. Plus you'll find free Wi-Fi in public areas, a gym and a conference centre. Cooked-to-order breakfast is available daily between 8:30 AM and 11 AM. There's also free self parking, along with the convenience of a free theme park shuttle. .Places within a 30-minute drive of this 5-property class Kissimmee resort include Disney's Animal Kingdom® Theme Park and Epcot®.
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What's nearby

  • Mystic Dunes Golf Club - 5 min drive
  • Reunion Resort Golf Course - 7 min drive
  • Disney's Hollywood Studios® - 14 min drive
  • Disney's Animal Kingdom® Theme Park - 19 min drive
  • Epcot® - 22 min drive

Getting around

  • Kissimmee Station - 26 min drive
  • Orlando International Airport (MCO) - 32 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪Miller's Ale House - Champions Gate - ‬6 min drive

About this property

Encore Resort at Reunion

Luxury resort with 2 restaurants and full-service spa
Encore Resort at Reunion offers its guests a full-service spa, a complimentary water park, and outdoor tennis courts. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this resort measures 835 square feet (78 square metres) and includes a conference centre. An outdoor pool, a children's pool, and a fitness centre are also featured at the luxury Encore Resort at Reunion. Self parking is free.

This 5-star Kissimmee resort is smoke free.

  • 1 building
  • 800 guestrooms or units
  • 2 levels
  • 2 dining venues
  • 835 sq ft of conference space
  • 78 sq. m of conference space
  • Built in 2016
  • Deli
  • Kid's club (free)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Encore Resort at Reunion offers 800 air-conditioned accommodations, which are accessible via exterior corridors, and features washers/dryers and a safe. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. 50-inch flat-screen televisions come with premium cable channels. Accommodation at this 5-star resort has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers and hairdryers.

This Kissimmee resort provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on request and in-room massages can be requested.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Free extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to 11 AM for a fee: USD 6 to 18 for adults and USD 6 to 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Finns Restaurant
  • Home Delivery
  • On the Go Market
  • Shark Lounge
  • The Bis Grill

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Heated pool
  • Outdoor pool
  • Playground
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Free children's club
  • Free theme park shuttle
  • Free water park access
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Lifeguards on site
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (835 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Spa tub

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Separate dining area
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 11.35 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 1000 per stay
  • Heated pool maintenance fee: USD 60 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6 to 18 for adults and USD 6 to 10 for children
  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on unit size
  • Rollaway bed fee: USD 11.35 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 11:00 AM to 6:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Encore Resort Reunion Kissimmee
Encore Resort Reunion
Encore Reunion Kissimmee
Encore Reunion
Encore At Reunion Kissimmee
Encore Resort at Reunion Resort
Encore Resort at Reunion Kissimmee
Encore Resort at Reunion Resort Kissimmee

Frequently asked questions

What is the cancellation policy at Encore Resort at Reunion?

Encore Resort at Reunion offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Encore Resort at Reunion?

Yep, Encore Resort at Reunion has a free self car park and free extended parking.

Are there any beaches close to Encore Resort at Reunion?

The closest beach to Encore Resort at Reunion is Getaway Glen (10.2 km).

Is there a spa on site at Encore Resort at Reunion?

Yep, there is an onsite spa at Encore Resort at Reunion. You'll enjoy services like facials.

Does Encore Resort at Reunion have a pool?

Yep, and guests love it! Take your pick from a heated pool, an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 11:00 AM to 6:00 PM.

Does Encore Resort at Reunion have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Encore Resort at Reunion?

Encore Resort at Reunion features a heated pool, a full-service spa and an outdoor pool. All guestrooms come with private yards and dining areas.

What makes Encore Resort at Reunion a romantic place to stay?

A hot tub and poolside dining, as well as private balconies and massage services available in the guestrooms, help set the scene for a romantic weekend at Encore Resort at Reunion.

Is Encore Resort at Reunion family-friendly?

You bet! With amenities such as a free children's club, a children's pool and children's meals, it's no surprise that Encore Resort at Reunion is a hit with families.

Does Encore Resort at Reunion serve breakfast?

Yeah, cooked-to-order brekkie is available daily between 8:30 AM and 11 AM.

Is there a free airport shuttle available at Encore Resort at Reunion?

No, Encore Resort at Reunion does not offer an airport shuttle service.

Is there a bar or restaurant at Encore Resort at Reunion?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Encore Resort at Reunion?

Check-in begins at 4 PM. Check-out time is 10 AM.

Is there a golf course on site at Encore Resort at Reunion?

There is a golf course next to Encore Resort at Reunion.

Encore Resort at Reunion Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 543 out of 925 reviews
Rating 8 - Good. 166 out of 925 reviews
Rating 6 - Okay. 89 out of 925 reviews
Rating 4 - Poor. 53 out of 925 reviews
Rating 2 - Terrible. 74 out of 925 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 6 nights in Nov 2024

8/10 Good

Candace

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Overall we enjoyed our stay at Encore. Our unit was a 5 bedroom on the west side of the resort. The water park/main building was a couple minute walk from our place and the kids liked that they could walk there on their own. We did experience some issues with our unit. The door handle literally fell off when we tried opening the front door after checking in, so that wasn’t a great start. The cleanliness was not what we are used to..old fruit loops mushed into the carpet, hair in the bathroom.. Our spa didn’t work and the pool lights didn’t work for the first half of the stay. Our range fan didn’t work. The clothes dryer wasn't in good condition. Nothing major, but enough inconveniences to take away from the vacation experience for sure. We enjoyed the water park and pool, it was lots of fun and we often had it all to ourselves. Finn’s restaurant was extremely disappointing. They notified us when we were seated that half of the menu was unavailable and when we ordered from our very limited options, half of the food came hot and the other half came cold. The staff was mediocre. From my observations, I did not see staff treat the guests like they were valued. Checking in and out, the restaurant, and the pool staff all seemed disinterested in their jobs and their guests. We would consider going back because we loved the ample space, and we now know what not to expect from staff..but it’s a gamble due to the units being privately owned.
Stayed 8 nights in Oct 2024

10/10 Excellent

James

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was clean, the staff was friendly and helpful would definitely recommend staying here. Will definitely be returning thank you for the great experience.
Stayed 5 nights in Nov 2024

10/10 Excellent

ildefonso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff was very friendly
Stayed 4 nights in Nov 2024

10/10 Excellent

YINETT

Liked: Cleanliness, staff & service, property conditions & facilities
The houses are amazing! We loved the patio!
Stayed 3 nights in Nov 2024

2/10 Terrible

Greidy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the worst stays i have ever been. A 8 nedrrom home with only two chairs in the patio, lack of towels, lack of dish washer, electrical problems. The air conditioning was not working well. Horrible experience.
Stayed 2 nights in Nov 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 16 nights in Oct 2024

6/10 Okay

Todd

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
On the positive, the location is great. Extremely close to Disney and the other parks. Traffic is still a pain, but without traffic, it is really quick to get around. There is an Amazon locker in the lobby which makes delivery of packages easy. The other bonus is the size of the houses. You can fit large families easily. Also, each room had a private bathroom/shower. The downside was that the place was not very clean for such a price. They did a main cleaning but not a very thorough one. Among other things, there were hair and dead bugs in places. On top of it, a lot of minor things were not repaired. Lights that didn’t work. A broken dishwasher (they had two, though, so no problem!!) We were scared to go outside and sit by the pool since the button didn’t work on the outside to silence the alarm. Most importantly, the Internet didn’t work most of the time we were there. It is a little bit of a pain to use the QR code to get in each time at the gate, but I guess the system works. One other note. I supposedly have a Platinum level at Expedia. It's not really obvious what it gives me. Nothing at this location.
Stayed 12 nights in Oct 2024

10/10 Excellent

varouj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The house was immaculately clean and well kept. The rooms were spacious and the bedding was very comfortable. Our family enjoyed our stay!
Stayed 2 nights in Oct 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful, took me to the house to confirm the code works for entry to house.
Stayed 4 nights in Sep 2024

8/10 Good

Jessica

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Enjoyed stay unfortunately did not like that stay was advertised as heated pool n hot tub but when we got there we weee told that if we wanted to have hot tub hot we will need to pay an additional daily gee
Stayed 6 nights in Sep 2024

6/10 Okay

Horace

Travelled with family
Liked: Room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Krystle

Stayed 3 nights in Sep 2024

10/10 Excellent

Monique, Arverne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2024

6/10 Okay

Keren

Travelled with family and small children, Travelled with group
Liked: Amenities, property conditions & facilities
The customer service was not good. The girl on the p on the phone was And hung up the phone in my face.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jose A.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2024

10/10 Excellent

Jose

Stayed 7 nights in Aug 2024

10/10 Excellent

Genoveva Susana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice lay out… gym clean and do was the pool..
Stayed 4 nights in Aug 2024

10/10 Excellent

Silke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Homy
Great clean lots of space
Stayed 3 nights in Oct 2024

2/10 Terrible

Olga

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The house was totally unacceptable for the amount charged.. the smell, dust, dirty floors, dirty stairs, poor bathroom conditions were unacceptable. So sad that owners take no pride in how the property is taken care of. I will not stay in this facility because of dirty house. I was grossed out but because hurrican Milton gave us no choice to stay we were greatful to find a place, but we know why it was available....no one wants to stay in a dirty place... i paid $1004 bucks for 3 nights...owners should take better care of this house.
Stayed 3 nights in Oct 2024

8/10 Good

Melanie, Clearwater

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of room in this house! It was decorated very nicely with 4 regular bedrooms and 2 kid themed (Mickey and Star Wars) bedrooms. The garage was decorated with cool murals and had a pool table and foosball table. Unfortunately, we could not use the pool or gas grill due to the weather (Hurricane Milton).
Stayed 3 nights in Oct 2024

6/10 Okay

Leslie

Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Vinesh

Stayed 15 nights in Aug 2024

6/10 Okay

KAVITA

Liked: Cleanliness
Stayed 4 nights in Aug 2024