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Hilton Vacation Club Mystic Dunes Orlando

Family-friendly property with 4 outdoor pools and golf course
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Vacation Club Mystic Dunes Orlando

4 outdoor pools, pool cabanas (surcharge), pool umbrellas
Reception
Exterior
Daily cooked-to-order breakfast for a fee
4 outdoor pools, pool cabanas (surcharge), pool umbrellas

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
  • Air conditioning
The price is AU$224
includes taxes & fees
2 Feb - 3 Feb

Explore the area

Map
7600 Mystic Dunes Lane, Kissimmee, FL, 34747
  • Walt Disney World® Resort
    ‪7 min drive‬
  • Mystic Dunes Golf Club
    ‪8 min drive‬
  • Reunion Resort Golf Course
    ‪11 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪38 min drive‬

Room options

View all photos for 1 BEDROOM 1 QUEEN SUITE (WSHR/DRYR)

52-inch TV with cable channels, DVD player, table football

1 BEDROOM 1 QUEEN SUITE (WSHR/DRYR)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Dishwasher
TV
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for 2 BEDROOM 1 KING 2 QUEEN SUITE HEARING ACCESS

52-inch TV with cable channels, DVD player, table football

2 BEDROOM 1 KING 2 QUEEN SUITE HEARING ACCESS

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Dishwasher
TV
Premium bedding
  • 134 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for 1 BEDROOM 1 QUEEN SUITE

1 BEDROOM 1 QUEEN SUITE | Living area

1 BEDROOM 1 QUEEN SUITE

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Dishwasher
TV
Premium bedding
  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for 1 BEDROOM 1 KING DELUXE SUITE

1 BEDROOM 1 KING DELUXE SUITE

1 BEDROOM 1 KING DELUXE SUITE

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Dishwasher
TV
Premium bedding
  • 98 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 1 BEDROOM 1 QUEEN SUITE PLUS

1 bedroom, premium bedding, in-room safe, desk

1 BEDROOM 1 QUEEN SUITE PLUS

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Dishwasher
TV
Premium bedding
  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for 1 BEDROOM 1 QUEEN SUITE PLUS WITH SOFABED

1 bedroom, premium bedding, in-room safe, desk

1 BEDROOM 1 QUEEN SUITE PLUS WITH SOFABED

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Dishwasher
TV
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for 3 BEDROOM 1 KING/2 DOUBLES/1 QUEEN SUITE

1 bedroom, premium bedding, in-room safe, desk

3 BEDROOM 1 KING/2 DOUBLES/1 QUEEN SUITE

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Dishwasher
TV
Premium bedding
  • 158 sq m
  • Sleeps 12
  • 1 King Bed and 1 Queen Bed

View all photos for 3 BEDROOM 1 KING/3 QUEENS SUITE PLUS

52-inch TV with cable channels, DVD player, table football

3 BEDROOM 1 KING/3 QUEENS SUITE PLUS

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Dishwasher
TV
Premium bedding
  • 158 sq m
  • Sleeps 12
  • 1 King Bed and 3 Queen Beds

View all photos for 2 BEDROOM 1 KING 2 DOUBLES GOLF VIEW SUITE

52-inch TV with cable channels, DVD player, table football

2 BEDROOM 1 KING 2 DOUBLES GOLF VIEW SUITE

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Dishwasher
TV
Premium bedding
  • 134 sq m
  • Golf view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for 2 BEDROOM 1 KING 1 QUEEN SUITE PLUS

1 bedroom, premium bedding, in-room safe, desk

2 BEDROOM 1 KING 1 QUEEN SUITE PLUS

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Dishwasher
TV
Premium bedding
  • 134 sq m
  • Sleeps 8
  • 1 King Bed and 1 Queen Bed

View all photos for 2 BEDROOM 1 KING 2 QUEENS SUITE LG BALCONY

2 BEDROOM 1 KING 2 QUEENS SUITE LG BALCONY | Living area

2 BEDROOM 1 KING 2 QUEENS SUITE LG BALCONY

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Dishwasher
TV
  • 134 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for 2 BEDROOM 1 KING 2 QUEENS SUITE ACC RI SHWER

52-inch TV with cable channels, DVD player, table football

2 BEDROOM 1 KING 2 QUEENS SUITE ACC RI SHWER

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Dishwasher
TV
Premium bedding
  • 134 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for 2 BEDROOM 1 KING 2 QUEENS SUITE ACC ROLL-IN

52-inch TV with cable channels, DVD player, table football

2 BEDROOM 1 KING 2 QUEENS SUITE ACC ROLL-IN

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Dishwasher
TV
Premium bedding
  • 134 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for 2 BEDROOM 1 KING 2 QUEENS CONNECTING SUITE

1 bedroom, premium bedding, in-room safe, desk

2 BEDROOM 1 KING 2 QUEENS CONNECTING SUITE

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Dishwasher
TV
Premium bedding
  • 158 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for 2 BEDROOM 1 KING 1 QUEEN SUITE PLUS

52-inch TV with cable channels, DVD player, table football

2 BEDROOM 1 KING 1 QUEEN SUITE PLUS

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Dishwasher
TV
Premium bedding
  • 134 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Similar properties

Exterior

Hilton Vacation Club Aqua Sol Orlando West

Pool
Hot tub
Kids pool
Waterslide
4.4 out of 5, Excellent, (3773)
The price is AU$273
for 1 room
includes taxes & fees
4 Feb - 5 Feb
Hilton Vacation Club Aqua Sol Orlando West

About the area

Kissimmee

A family-friendly stay in Kissimmee awaits you at Hilton Vacation Club Mystic Dunes Orlando. You'll be 10.3 km (6.4 mi) from Disney's Hollywood Studios® and 13 km (8.1 mi) from Disney Springs™. Highlights at this property include 4 outdoor swimming pools, 2 bars/lounges and a golf course. .All 986 rooms feature TVs with cable channels, and you can enjoy free WiFi, free wired Internet and dining areas. In-room dining is easy with amenities like microwaves, stovetops and room service. You'll find nice touches like free toiletries and premium bedding to enhance your stay. Additionally, sitting areas, DVD players and coffee/tea makers are available. Weekly housekeeping is available. .The restaurant, Kenzies, serves American cuisine and is open for breakfast, lunch and dinner. Dunes Lagoon Bar is the property's own bar, serving drinks along with light fare. Enjoy the 2 outdoor tennis courts, 24-hour gym and kids' swimming pool plus access to mini golf. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and a coffee shop/cafe. Cooked-to-order breakfast is available daily. There's also the convenience of free self parking. .Sights within a 20-minute drive of this Kissimmee property include Orlando Vineland Premium Outlets and Magic Kingdom® Park.

What's nearby

  • Mystic Dunes Golf Club - 8 min drive
  • Disney's Hollywood Studios® - 12 min drive
  • Disney Springs™ - 13 min drive
  • Disney's Animal Kingdom® Theme Park - 19 min drive
  • Epcot® - 20 min drive

Getting around

  • Brightline Orlando Station - 29 min drive
  • Orlando International Airport (MCO) - 38 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪World Premiere Food Court - ‬13 min drive
  • ‪Taco Bell - ‬5 min drive
  • ‪IHOP - ‬3 min drive

About this property

Hilton Vacation Club Mystic Dunes Orlando

Family-friendly property with 4 outdoor pools and golf course
Hilton Vacation Club Mystic Dunes Orlando offers its guests a golf course, 4 outdoor swimming pools, outdoor tennis courts, and a waterslide. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this property measures 5813 square feet (540 square metres) and includes conference space. A children's pool, a 24-hour fitness centre, and a terrace are also featured at the family-friendly Hilton Vacation Club Mystic Dunes Orlando. Self parking is free.

This Kissimmee property is smoke free.

  • 986 guestrooms or units
  • 6 levels
  • 23 buildings
  • 2 bars or lounges
  • 5813 sq ft of conference space
  • 540 sq. m of conference space
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hilton Vacation Club Mystic Dunes Orlando offers 986 accommodations with DVD players and a safe. This accommodation offers separate dining areas and includes dining tables. Beds feature premium bedding. Cable televisions are provided. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a weekly basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 8 to 15 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Aloha Tiki Bar and Grill
  • Dunes Lagoon Bar
  • Kenzies

Things to do

  • 18-hole golf course
  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 outdoor pools
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Books
  • Children's pool
  • Evening entertainment
  • Foosball table
  • Games
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Mini golf
  • Pro golf shop
  • Table tennis
  • Video library
  • Volleyball
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's books
  • Children's games
  • Children's pool
  • Dining table
  • DVD player
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Living room
  • Mini golf
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 5,813 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-inch TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Hob
  • Limited room service
  • Microwave
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Guests travelling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Resort fee: USD 34.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Newspaper
  • Shuttle service
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 15 per person
  • Housekeeping is available for an additional fee and varies based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mystic Dunes Resort Kissimmee
Mystic Dunes Resort Diamond Resorts Kissimmee
Mystic Dunes Resort Diamond Resorts
Mystic Dunes Diamond Resorts Kissimmee
Mystic Dunes Diamond Resorts
Mystic Dunes Resort Golf Club by Diamond Resorts
Hilton Vacation Club Mystic Dunes Orlando Hotel
Mystic Dunes Resort Golf Club by Diamond Resorts
Hilton Vacation Club Mystic Dunes Orlando Kissimmee
Hilton Vacation Club Mystic Dunes Orlando Hotel Kissimmee

Frequently asked questions

What is the cancellation policy at Hilton Vacation Club Mystic Dunes Orlando?

Hilton Vacation Club Mystic Dunes Orlando offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Vacation Club Mystic Dunes Orlando?

As of 21 Jan 2025, prices found for a 1-night stay for 2 adults at Hilton Vacation Club Mystic Dunes Orlando on 2 Feb 2025 start from AU$169.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Vacation Club Mystic Dunes Orlando?

Yep, Hilton Vacation Club Mystic Dunes Orlando has a free self car park.

Are there any beaches close to Hilton Vacation Club Mystic Dunes Orlando?

The closest beach to Hilton Vacation Club Mystic Dunes Orlando is Beachcomber Beach (10 km).

Does Hilton Vacation Club Mystic Dunes Orlando have a pool?

Yep, and guests love it! Hilton Vacation Club Mystic Dunes Orlando has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Hilton Vacation Club Mystic Dunes Orlando have a waterslide?

Yep, this property has a waterslide!

What makes Hilton Vacation Club Mystic Dunes Orlando a romantic place to stay?

Poolside dining and a bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hilton Vacation Club Mystic Dunes Orlando.

Is Hilton Vacation Club Mystic Dunes Orlando family-friendly?

You bet! With amenities such as a children's pool and an arcade, as well as children's books in the guestrooms, it's no surprise that Hilton Vacation Club Mystic Dunes Orlando is a hit with families.

Does Hilton Vacation Club Mystic Dunes Orlando serve breakfast?

You bet, cooked-to-order brekkie is served daily.

Is there a free airport shuttle available at Hilton Vacation Club Mystic Dunes Orlando?

No, Hilton Vacation Club Mystic Dunes Orlando does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Vacation Club Mystic Dunes Orlando?

Yep, they've got a poolside bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Vacation Club Mystic Dunes Orlando?

Check-in begins at 4 PM. Check-out time is 10 AM.

Are pets allowed at Hilton Vacation Club Mystic Dunes Orlando?

No, only service animals are allowed.

Is there a golf course on site at Hilton Vacation Club Mystic Dunes Orlando?

Yep, Hilton Vacation Club Mystic Dunes Orlando has an 18-hole golf course. A golf driving range, mini golf, golf carts and golf clubs are also available.

Hilton Vacation Club Mystic Dunes Orlando Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2442 out of 3557 reviews" "
Rating 8 - Good. 630 out of 3557 reviews" "
Rating 6 - Okay. 237 out of 3557 reviews" "
Rating 4 - Poor. 121 out of 3557 reviews" "
Rating 2 - Terrible. 127 out of 3557 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Stayed 4 nights in Oct 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice room and the golf course is nice
Stayed 2 nights in Sep 2024

8/10 Good

Laquanah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love and will always stay at Mystic Dunes Orlando best resort in Orlando.
Stayed 2 nights in Jul 2024

2/10 Terrible

Nicholas

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property is under construction from building renovations, temperatures are low which is not normal for Orlando but the resort does have a heated pool and the water was ice cold ! There was no one in the pool 3 days in a row because of this. Also the one decent day it was warm enough outside to get in the pool the closed it at 7pm due to the lights being broken ! 5 days we stayed there lights were not fixed just incredible. There are definitely better places to stay in Orlando stay else where ! Hilton is my favorite hotel chain we only stay in hiltons as we are honors members with status but this place was so bad we checked out 2 days early !
Stayed 7 nights in Oct 2024

10/10 Excellent

Yaneybis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Yadira

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Property is super clean and the rooms are very comfortable and modern
Stayed 1 night in Oct 2024

10/10 Excellent

Dominic

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable
Stayed 8 nights in Oct 2024

10/10 Excellent

Talia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This a great place to stay!!
Stayed 1 night in Oct 2024

2/10 Terrible

Jason

Stayed 1 night in Oct 2024

8/10 Good

Dalia, Hamilton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice. We had an issue with the AC but it was fixed immediately by maintenance. Very nice grounds and pool areas, but it's a large property so getting around is difficult without a ride. They do have shuttles, but there is sometimes a long wait time to get one.
Stayed 2 nights in Oct 2024

10/10 Excellent

Karvine

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So tranquil
Stayed 1 night in Oct 2024

10/10 Excellent

Orlando

Stayed 2 nights in Oct 2024

8/10 Good

Karvine

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quite
Stayed 2 nights in Oct 2024

10/10 Excellent

Brendan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great including front desk

4/10 Poor

Diane, Hallandale Beach

Travelled with partner
Let me start by saying I’m speechless. My partner and I booked 2 nights at the Hilton Mystic Dunes Resort to be close to friends for a visit. When we checked in, It turned out that our room did not have hot water in the shower or sink. We called the office in the morning, they sent engineering to solve (they said hot water was on cold settings and cold on hot settings) Believing the water was fixed, when going to shower, no hot water. Again. When we called the front desk, they did offer to fix the hot water but we were checking out. That’s 2 days without showers. Not ideal. I did express my unhappiness of not having hot water for the entire stay .. they simply said sorry you are unhappy. No offer of compensation - they offered excuses but not once did they offer a solution. Not once. I did ask that they refund the high resort fee paid for the 2 days as a compensation for the poor experience, no showers, and poor service. A fair ask I think. They argued with me, they didn’t want to do that .. 45 minutes later, they continued with excuses. Their final comment was that I lied about not having hot water and there would be no compensation. Honestly, the worst customer service I have experienced. Bottom line: this Hilton did not offer the quality of service you’d expect from this brand. I can say not only will I not stay at this Hilton again.. I’d think twice about the brand in general after this incredibly bad experience.
Stayed 2 nights in Oct 2024

10/10 Excellent

Debra Ann

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Always a nice place/ location to visit. Everyone is very pleasant.
Stayed 3 nights in Oct 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2024

2/10 Terrible

Keity

Stayed 1 night in Aug 2024

10/10 Excellent

karoll

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

victor james

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 8 nights in Sep 2024

10/10 Excellent

haylee

Stayed 1 night in May 2024

8/10 Good

Becky

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Communication is lacking here but the rooms are nice, big and clean.
Stayed 7 nights in Oct 2024

10/10 Excellent

Candice

Stayed 4 nights in Sep 2024