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The Grove Resort & Water Park Orlando

4.0 star property
Family-friendly resort with 3 restaurants and 3 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Grove Resort & Water Park Orlando

Point of interest
Building design
3 bars/lounges, 2 poolside bars
Lake
3 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Laundry
  • Parking available
  • Spa
The price is AU$331
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
14501 Grove Resort Avenue, Winter Garden, FL, 34787
  • Surfari Water Park
    6 min walk
  • Valencia Restaurant
    9 min walk
  • Poinciana Station
    29 min drive
  • Orlando, FL (MCO-Orlando Intl.)
    40 min drive

Room options

View all photos for Studio (Terraces)

Studio (Terraces)

Studio (Terraces)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Down duvet
Premium bedding
Ceiling fan
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Condo, 2 Bedrooms, Accessible

Premium bedding, down duvets, in-room safe, blackout curtains

Condo, 2 Bedrooms, Accessible

Highlights

Balcony or patio
Separate dining area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • 118 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Terraces)

Premium bedding, down duvets, in-room safe, blackout curtains

Suite, 1 Bedroom (Terraces)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Ceiling fan
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Condo, 3 Bedrooms (3 Bath)

52-inch flat-screen TV with cable channels

Condo, 3 Bedrooms (3 Bath)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 143 sq m
  • Water view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Condo, 3 Bedrooms (3 bath)

52-inch flat-screen TV with cable channels

Condo, 3 Bedrooms (3 bath)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • 143 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Condo, 3 Bedrooms, 2 Bathrooms

52-inch flat-screen TV with cable channels

Condo, 3 Bedrooms, 2 Bathrooms

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 130 sq m
  • Water view
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Condo, 2 Bedrooms

Premium bedding, down duvets, in-room safe, blackout curtains

Condo, 2 Bedrooms

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 118 sq m
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Condo, 3 Bedrooms, Accessible

52-inch flat-screen TV with cable channels

Condo, 3 Bedrooms, Accessible

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 130 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Condo, 2 Bedrooms

Premium bedding, down duvets, in-room safe, blackout curtains

Condo, 2 Bedrooms

Highlights

Balcony or patio
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
Blackout curtains
  • 118.0 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Condo, 3 Bedrooms, 2 Bathrooms

52-inch flat-screen TV with cable channels

Condo, 3 Bedrooms, 2 Bathrooms

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 130 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Condo, 2 Bedrooms

Premium bedding, down duvets, in-room safe, blackout curtains

Condo, 2 Bedrooms

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 118 sq m
  • Water view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Terraces)

Premium bedding, down duvets, in-room safe, blackout curtains

Suite, 2 Bedrooms (Terraces)

Highlights

Deck/patio
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Ceiling fan
  • 66 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Condo, 2 Bedrooms

Premium bedding, down duvets, in-room safe, blackout curtains

Condo, 2 Bedrooms

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 118 sq m
  • Water view
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

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Aerial view

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The price is AU$307
for 1 room
includes taxes & fees
5 Jan - 6 Jan
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About the area

Winter Garden

A family-friendly stay in Four Corners awaits you at The Grove Resort & Water Park Orlando. You'll be 0.5 km (0.3 mi) from Surfari Water Park and 11.5 km (7.2 mi) from Orange County National Golf Club. Highlights at this resort include 3 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Escape SPA can include massages and body treatments along with access to the sauna and steam room. The café, Alfresco Market, is open for breakfast and dinner. With 2 poolside bars and 3 lounge bars to choose from, you can enjoy a drink at the resort. Enjoy the free water park, 24-hour gym, lazy river and kids' club. Other amenities include free Wi-Fi in public areas, a hot tub and a children's swimming pool. Each morning full breakfast is served between 8 AM and 11 AM. There's also the convenience of self parking. .Sights within a 20-minute drive of this 4-property class Four Corners resort include Disney Springs™ and Disney's Hollywood Studios®.
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What's nearby

  • Surfari Water Park - 6 min walk
  • Disney's Hollywood Studios® - 19 min drive
  • Disney's Animal Kingdom® Theme Park - 19 min drive
  • Magic Kingdom® Park - 24 min drive
  • Epcot® - 26 min drive

Getting around

  • Kissimmee Station - 29 min drive
  • Orlando International Airport (MCO) - 40 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Chick-fil-A - ‬7 min drive
  • ‪Valencia Restaurant - ‬9 min walk
  • ‪Culver's - ‬4 min drive
  • ‪Breezes Restaurant & Bar - ‬8 min drive

About this property

The Grove Resort & Water Park Orlando

Family-friendly resort with 3 restaurants and 3 outdoor pools
As a guest of The Grove Resort & Water Park Orlando, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 4 meeting rooms. Event space at this resort measures 6000 square feet (557 square metres) and includes conference space. A children's pool, a hot tub, and a 24-hour fitness centre are also featured at the family-friendly The Grove Resort & Water Park Orlando. You'll have access to the outdoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Four Corners resort.

  • 865 guestrooms or units
  • 7 levels
  • 3 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • 6000 sq ft of conference space
  • 557 sq. m of conference space
  • Built in 2017
  • Deli
  • Kid's club (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
The Grove Resort & Water Park Orlando offers 865 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 52-inch flat-screen televisions come with cable channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the resort's full-service spa, Escape SPA. Services include massages and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (USD 30.89 per night)
  • Limited on-site parking
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 8 AM to 11 AM for a fee: USD 10 to 30 per person
  • 2 poolside bars
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Alfresco Market
  • Longboard Bar & Grill
  • The Springs Bar & Grill
  • Valencia Restaurant

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Arcade/game room
  • Boat tours
  • Children's club
  • Children's pool
  • Fishing
  • Free water park
  • Full-service spa
  • Heated pool
  • Lazy river
  • Mini golf
  • Outdoor pool (guest access)
  • Shopping
  • Spa tub
  • Surf lessons
  • Surfing/bodyboarding
  • TV in common areas
  • Water sports equipment
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Fenced pool
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Living room
  • Mini golf
  • Pool gate
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 6,000 square feet of conference space

Outdoors

  • Dock
  • Garden
  • In a nature reserve
  • On a lake
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body treatments
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (97 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 20.0 per week.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per day
  • Resort fee: USD 50 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room coffee
  • Phone calls
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 30 per person
  • Covered self-parking fee: USD 30.89 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on unit size
  • Crib (infant bed) fee: USD 20.0 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grove Resort Winter Garden
Grove Resort Orlando Winter Garden
Grove Orlando Winter Garden
The Grove Resort Orlando
The Grove & Water Park Orlando
The Grove Resort Water Park Orlando
The Grove Resort & Water Park Orlando Resort
The Grove Resort & Water Park Orlando Winter Garden
The Grove Resort & Water Park Orlando Resort Winter Garden

Frequently asked questions

What is the cancellation policy at The Grove Resort & Water Park Orlando?

The Grove Resort & Water Park Orlando offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Grove Resort & Water Park Orlando?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at The Grove Resort & Water Park Orlando on 5 Jan 2025 start from AU$250.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Grove Resort & Water Park Orlando?

Yep, The Grove Resort & Water Park Orlando has a secured covered self car park with in/out privileges for USD 30.89 per night. Onsite parking is limited.

Are there any beaches close to The Grove Resort & Water Park Orlando?

The closest beach to The Grove Resort & Water Park Orlando is Melt-Away Bay (7.6 km).

Is there a spa on site at The Grove Resort & Water Park Orlando?

Yep, Escape SPA is available for guests. It has a steam room and a sauna. You'll enjoy services like body treatments.

Does The Grove Resort & Water Park Orlando have a pool?

Yep, and guests love it! Take your pick from 3 outdoor swimming pools, a heated pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does The Grove Resort & Water Park Orlando have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at The Grove Resort & Water Park Orlando?

The Grove Resort & Water Park Orlando features 2 poolside bars, 3 outdoor pools and a heated pool.

What makes The Grove Resort & Water Park Orlando a romantic place to stay?

1 hot tub and al fresco dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Grove Resort & Water Park Orlando.

Is The Grove Resort & Water Park Orlando family-friendly?

You bet! With amenities such as a children's club, a children's pool and an arcade, it's no surprise that The Grove Resort & Water Park Orlando is a hit with families.

Does The Grove Resort & Water Park Orlando serve breakfast?

Sure does, full breakfast is available daily between 8 AM and 11 AM.

Is there a free airport shuttle available at The Grove Resort & Water Park Orlando?

No, The Grove Resort & Water Park Orlando does not offer an airport shuttle service.

Is there a bar or restaurant at The Grove Resort & Water Park Orlando?

Relax with a coldie at the 2 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at The Grove Resort & Water Park Orlando?

Check-in begins at 4 PM. Check-out time is 10:00 AM.

Are pets allowed at The Grove Resort & Water Park Orlando?

No, only service animals are allowed.

The Grove Resort & Water Park Orlando Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 3321 out of 6683 reviews" "
Rating 8 - Good. 1476 out of 6683 reviews" "
Rating 6 - Okay. 951 out of 6683 reviews" "
Rating 4 - Poor. 466 out of 6683 reviews" "
Rating 2 - Terrible. 469 out of 6683 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Regla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for family with kids
Stayed 2 nights in Sep 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort 5star all around
Stayed 2 nights in Sep 2024

8/10 Good

Zlata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the bar, very cheap Quality of alcohol is used.. We ordered many drinks and none of them came out good..
Stayed 1 night in Sep 2024

10/10 Excellent

Georgia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2024

8/10 Good

Dayami

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaned and easy check in and check out
Stayed 2 nights in Sep 2024

10/10 Excellent

Brian

Stayed 1 night in Sep 2024

6/10 Okay

Tiffany

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Arrival was rough and front desk staff was a bit rude. Room was nice, refrigerator/freezer were not working and there was no ice available. Would give it another try.
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing, hospitality was top notch. We were treated as if we were family so welcoming.
Stayed 4 nights in Sep 2024

10/10 Excellent

Cynthia

Stayed 2 nights in Aug 2024

10/10 Excellent

Jorge L

Stayed 3 nights in Aug 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Dynasia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I would like to reach out to express my disappointment with my recent stay at The Grove resort. Upon entering the room there was a very strong order which we were unable to locate. The room had a dish washer full of dishes that were never started, which caused the entire room to smell . I have attached a picture as well. We also noticed the beds were itching at night. Upon removing the sheets there were no fitted sheets on the bed and the bed had ants in it. We were not eating in the rooms and left the resort with ant bites from the beds . We also attached of the ants crawling in the bed at night. I am very disappointed in the cleanliness of the room for the price we were change. Please follow up with your correct staff to have the issue addressed.
Stayed 2 nights in Sep 2024

6/10 Okay

Tony

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Like how friendly staff was and restaurants and food was delicious
Stayed 4 nights in Sep 2024

4/10 Poor

Brandon

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
It started off good until it night came and we were getting ready for bed and none of the blinds were close and people were looking in our room from the pool cause we were in the first floor right by the pool. Then there was no power plug for the bedroom tv. It took maintenance a while to get to our room only to find out they couldn’t fix the blinds they had to change our room. They changed our room to the complete opposite side of the hotel on the 4th floor and it was very far from the elevator to get in and out of the hotel. Not good with a 4 year old. The rooms and the hotel are brand new so it was very nice and clean and if we could’ve stayed in the first room had everything worked I would’ve gave this review 5 stars
Stayed 2 nights in Sep 2024

10/10 Excellent

Db

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with nice facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Borouen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids love the water park, definitely be back
Stayed 2 nights in Sep 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Pichchanboramei

Stayed 3 nights in Aug 2024

10/10 Excellent

john m

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything I needed was on the premises
Stayed 3 nights in Sep 2024

4/10 Poor

william

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
People extremely noisy above us and property didn’t do anything to help and staff was lazy on phones most of the time . Not happy with stay
Stayed 1 night in Sep 2024

8/10 Good

Rachel

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Property is great but the cleanliness can be much better. The patio and bathrooms were very dirty and there was no body wash available in either bathroom but a container was present. Second bath shower curtain was full of mold.
Stayed 3 nights in Sep 2024

8/10 Good

Lissette

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Our overall stay was really great. The rooms are beautiful the water park was fun didn’t have a chance to do anything else there. We would definitely go back again soon. The only thing that needed improvement would be the lazy river definitely needs to be cleaned more from the people walking thru dirt and hopping right in. And the pool at the water park was foggy. The room needed clean sheets without stains. Other than that it was a really great stay. There wasn’t a dust pan in our room so that would’ve been nice to have but again overall the stay was really good. The property is so beautiful.
Stayed 2 nights in Sep 2024

4/10 Poor

Rebecca

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms dirty and mold no fitted sheets on the second bed Have to wash your own towels and aren’t given extras
Stayed 3 nights in Sep 2024

10/10 Excellent

Nakia Shakima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great for small kids
Stayed 2 nights in Sep 2024