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Lion Quays Hotel & Spa

4.0 star property
Riverfront hotel with 2 restaurants and full-service spa
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Lion Quays Hotel & Spa

Indoor pool
Exterior
Indoor pool
Exterior
Luxury Suite, Canal View | Bathroom

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
  • Spa
  • Pool
    Pool
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
Moreton, Oswestry, England, SY11 3EN
    Lion Quays Spa
    3 min walk
    Pontcysyllte Aquaduct
    2 min drive
    Park Hall Stadium
    5 min drive
    Chester (CEG-Hawarden)
    25 min drive

Room options

View all photos for Executive Double Room, Canal View

Executive Double Room, Canal View

Executive Double Room, Canal View

Highlights

Individually decorated
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 20 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 20 sq m
  • Resort view
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 20 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Suite, Canal View

Luxury Suite, Canal View

Luxury Suite, Canal View

Highlights

Individually decorated
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 30 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior
Wynnstay Hotel, Oswestry, Shropshire
Free WiFi
Restaurant
Breakfast available
Parking available
4.5 out of 5, Wonderful, (78)
The price is AU$337
for 1 night
includes taxes & fees
4 Oct - 5 Oct
Wynnstay Hotel, Oswestry, Shropshire

About the area

Oswestry

At Lion Quays Hotel & Spa you'll be steps from Lion Quays Spa and 1.9 km (1.2 mi) from Pontcysyllte Aquaduct. Highlights at this hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The restaurant, The Waterside, serves Modern European cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 3 outdoor tennis courts, gym and Turkish bath/hammam plus access to bike hire. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Each morning full breakfast is served between 7 AM and 10 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 4-property class Oswestry hotel include Park Hall Stadium and Gower Area of Outstanding Natural Beauty.

What's nearby

  • Lion Quays Spa - 3 min walk
  • Pontcysyllte Aquaduct - 2 min drive
  • British Ironwork Centre - 8 min drive
  • Chirk Castle - 11 min drive
  • Llangollen Bridge - 11 min drive

Getting around

  • Gobowen Station - 2 min drive
  • Manchester Airport (MAN) - 57 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪The Poachers Pocket - ‬2 min drive
  • ‪Whittington Castle - ‬6 min drive
  • ‪Herd Milk & Coffee - ‬5 min drive
  • ‪Chirk Tandoori - ‬4 min drive

About this property

Lion Quays Hotel & Spa

Riverfront hotel with 2 restaurants and full-service spa
Lion Quays Hotel & Spa offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A health club, a sauna, and a terrace are also featured at the business-friendly Lion Quays Hotel & Spa. Self parking is free.

Smoking is allowed in designated areas at this 4-star Oswestry hotel.

  • 1 building
  • 82 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Conference rooms
  • Built in 2004
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Lion Quays Hotel & Spa offers 82 accommodations with a safe and complimentary bottles of water. Each accommodation is individually decorated. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English, Polish, Slovak, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: GBP 11.95 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe Ash
  • Nicos Brasserie
  • The Waterside

Things to do

  • 3 outdoor tennis courts
  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Building
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: GBP 25.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 11.95 per person
  • Early check-in fee: GBP 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Pool access available from 7:30 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Lion Quays Waterside
Lion Quays Waterside Oswestry
Lion Quays Waterside Resort
Lion Quays Waterside Resort Oswestry
Lion Quays Hotel Oswestry
Lion Quays Hotel
Lion Quays Oswestry
Lion Quays
Lion Quays Hotel & Spa Hotel
Lion Quays Hotel & Spa Oswestry
Lion Quays Hotel & Spa Hotel Oswestry

Frequently asked questions

What is the cancellation policy at Lion Quays Hotel & Spa?

Lion Quays Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Lion Quays Hotel & Spa?

As of 20 Sept 2024, prices found for a 1-night stay for 2 adults at Lion Quays Hotel & Spa on 23 Sept 2024 start from AU$193.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Lion Quays Hotel & Spa?

Yep, Lion Quays Hotel & Spa has a free self car park and free RV/bus/truck parking.

Is there a spa on site at Lion Quays Hotel & Spa?

Yep, there is an onsite spa at Lion Quays Hotel & Spa. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Lion Quays Hotel & Spa have a pool?

Lion Quays Hotel & Spa has a pool and an indoor pool. The pool is open 7:30 AM to 10:00 PM.

What luxury perks are available at Lion Quays Hotel & Spa?

Lion Quays Hotel & Spa features a full-service spa, a health club and an indoor pool.

Is Lion Quays Hotel & Spa family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Lion Quays Hotel & Spa is a hit with families.

Does Lion Quays Hotel & Spa serve breakfast?

Yeah, full breakfast is served daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Lion Quays Hotel & Spa?

No, Lion Quays Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Lion Quays Hotel & Spa?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Lion Quays Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Lion Quays Hotel & Spa?

No, only service animals are allowed.

Lion Quays Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 254 out of 611 reviews" "
Rating 8 - Good. 179 out of 611 reviews" "
Rating 6 - Okay. 93 out of 611 reviews" "
Rating 4 - Poor. 57 out of 611 reviews" "
Rating 2 - Terrible. 28 out of 611 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Ian

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms are dated, not very clean. Shower was broken. Saw 2 rats running around. 1 by spa and 1 outside restaurant.
Stayed 1 night in Jun 2024

8/10 Good

Kirsty

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Really disappointed with the property. It could be so lovely as the surroundings are really beautiful. Room is outdated and grubby. Surfaces and floors were sticky. We had no hot water to shower in the morning and mentioned it at check out only to be told it had been rectified, but at that point it was to late as we were checking out. Breakfast was good and staff were friendly.
Stayed 1 night in Jun 2024

10/10 Excellent

Shibendra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Louise

Stayed 1 night in May 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely grounds , pleasant staff. Lovely breakfast and spa facilities
Stayed 1 night in Jun 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice situation
Stayed 1 night in Jun 2024

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Lawrence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Excellent stay. Lovely room, bed, breakfast, and fantastic pool and sauna facilities. The only thing that could improve it would be to have decent phone and WiFi coverage in the rooms. Even if it was an additional cost, decent WiFi would be a real boon, as it’s very hard to work there without it.
Stayed 1 night in Jun 2024

8/10 Good

Sian

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
We had a lovely overnight stay at The Lion Quays resort, my husband was able to check in to our room early, whilst my cousin and I went on a very nice spa day in the separate facility on site. The hotel site is showing some signs of wear and tear, the carpets are tired and worn in places, the decking on the moorings is a bit rotten but it looks as though they’re starting to replace it. This however, didn’t really spoil anything for us. Our room had a lovely view of the canal with doors you could open up and take in the fresh air, the proximity to the A5 means there is some road noise almost all the time, but this didn’t bother us. Overall the room was well appointed and clean, though we couldn’t figure out how to get the tv to work other than as a radio and it would’ve been helpful to have had more than one USB socket, as we both forgot our charger plugs. Large comfy bed, no complaints there. We had booked B&B, and the breakfast buffet in the adjacent restaurant was excellent. Everything you’d generally want in a good British buffet, including decent coffee. The proximity to the Llangollen canal meant we could get straight onto the tow path and enjoyed a lovely walk up to Chirk and back. Well worth it to view the aqueduct and viaduct. You can go further through the tunnel and there’s lots to explore. We’d go back. It’s a nice, convenient place to stay. The spa facilities are also excellent and they use Elemis products which is always a bonus from my point of view.
Stayed 1 night in Jun 2024

8/10 Good

Jerry

Travelled with group
Liked: Amenities, property conditions & facilities
I found the property convenient for an event I was attending. It offered good parking with good amenities and facilities. However, I was disappointed with the cleanliness, the speed of service, and the lack of dinner options.
Stayed 1 night in Jun 2024

10/10 Excellent

Sam

Stayed 1 night in May 2024

2/10 Terrible

Gillian

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The hotel needs updating . It’s very tired an quite scruffy in parts. The carpet was threadbare in the hallway, there were stains on the furniture in the bar area. The headboard in our room was damaged. The outside area had half completed decking that was quite dangerous. Our room was advertised as a courtyard room. The door didn’t open and the view from it was an overgrown garden
Stayed 2 nights in May 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay , will stay again
Stayed 3 nights in May 2024

4/10 Poor

Abina

The Country Club pool and jacuzzi.
Stayed 1 night in May 2024

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2024

6/10 Okay

Simon

Liked: Cleanliness, staff & service
Rooms a little small and tired but beautiful spa
On arriving, the gentleman at reception was extremely welcoming and was very informative helping us with any queries we had. When we entered the room, everything seemed quite nice, if a little on the smaller side for the price. We had a shower, double bed and a nice door that overlooked the canal. Unfortunately, the door was very sticky to open, there were a couple of stains on the throw at the bottom of the bed, the walls were a dirty cream colour with quite big wear marks in places and access to the bathroom was hindered by the fact the door was constantly smash in to the base of the shower unit when three quarters open. The overall impression of the room was on the nicer side but it really could have done with a bit more TLC. We ordered food to the room as a treat was was actually quite nice. Although the soup and sandwiches were both missing their advertised fries, and the sandwich came with horseradish on when requested not to. We visited the spa facilities which were really beautiful and would very much recommend people go and experience. In the morning we had the buffet breakfast which was included in the room rate and can't really go far wrong with. But the sausages looked a little over done but the bacon was lovely and thick. And the restaurant was a really pleasant place to eat in complimented by more nice and attentive staff.
Stayed 1 night in May 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and convenient all round. Slight irritation with table service with waiters clearing too much too soon and reaching across one's face to do so.
Stayed 1 night in May 2024

10/10 Excellent

Mark

Stayed 1 night in May 2024

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Lee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay after 3 peaks
The hotel was our final stop after completing the 3 peaks challenge. A bunch of broken bodies turned up & headed for the hot tub & the facilities at the pool certainly didn’t disappoint. The reception staff were excellent juggling a large group and completing dinner orders at the same time. I asked for 2 of my 7 rooms to be changed from doubles to twins and nothing was too much trouble. Food was excellent, the bar & restaurant staff attentive and polite and breakfast the following morning very high standard. Cleanliness was exceptional, your hotel certainly ticked all the boxes.
Stayed 1 night in May 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff at the reception at Check-In. The rooms were nice and clean. The hotel was set in lovely surroundings, and the swimming pool & spa were excellent. Dining at the Waterside restaurant was excellent. The only thing that let the room down was the extractor fan was not working in the bathroom.
Stayed 1 night in May 2024