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Fujiya Hotel

5.0 star property
Luxury ryokan with 3 restaurants and full-service spa

Photo gallery for Fujiya Hotel

Exterior
FLOWER PALACE HERITAGE ROOM CHRYSANTHEMUM
Front of property - evening/night
Gift shop
FLOWER PALACE HERITAGE ROOM CHRYSANTHEMUM | Living room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Room service
  • Gym
  • Spa

Explore the area

Map
359 Miyanoshita, Hakone, Kanagawa-ken, 250-0404
  • Hakone Open Air Museum
    ‪19 min walk‬
  • Hakone Kowakien Yunessun
    ‪3 min drive‬
  • Hakone Gora Park
    ‪3 min drive‬
  • Atsugi Air Base (NJA)
    ‪92 min drive‬

Room options

View all photos for MAIN BUILDING TWIN

MAIN BUILDING TWIN

MAIN BUILDING TWIN

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
Bidet
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for MAIN BUILDING HISTORIC DOUBLE

MAIN BUILDING HISTORIC DOUBLE

MAIN BUILDING HISTORIC DOUBLE

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
Bidet
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for FORESTWING CORNER TWIN

FORESTWING CORNER TWIN

FORESTWING CORNER TWIN

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
Bidet
  • 41 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for FORESTWING PREMIER SUITE

FORESTWING PREMIER SUITE

FORESTWING PREMIER SUITE

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
Bidet
  • 82 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for COMFY LODGE / RESTFUL COTTAGE DELUXE TWIN

COMFY LODGE / RESTFUL COTTAGE DELUXE TWIN

COMFY LODGE / RESTFUL COTTAGE DELUXE TWIN

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
Bidet
  • 41 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for MAIN BUILDING JUNIOR SUITE

MAIN BUILDING JUNIOR SUITE

MAIN BUILDING JUNIOR SUITE

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
Bidet
  • 47 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for COMFY LODGE / RESTFUL COTTAGE TWIN

COMFY LODGE / RESTFUL COTTAGE TWIN

COMFY LODGE / RESTFUL COTTAGE TWIN

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
Bidet
  • 33 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for FLOWER PALACE DELUXE TWIN

FLOWER PALACE DELUXE TWIN

FLOWER PALACE DELUXE TWIN

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
Bidet
  • 35 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for COMFY LODGE / RESTFUL COTTAGE SUITE

COMFY LODGE / RESTFUL COTTAGE SUITE

COMFY LODGE / RESTFUL COTTAGE SUITE

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for FLOWER PALACE HERITAGE ROOM CHRYSANTHEMUM

FLOWER PALACE HERITAGE ROOM CHRYSANTHEMUM

FLOWER PALACE HERITAGE ROOM CHRYSANTHEMUM

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
Bidet
  • 69 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for FLOWER PALACE JUNIOR SUITE

FLOWER PALACE JUNIOR SUITE

FLOWER PALACE JUNIOR SUITE

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
Bidet
  • 63 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for FLOWER PALACE HERITAGE ROOM

Premium bedding, in-room safe, desk, iron/ironing board

FLOWER PALACE HERITAGE ROOM

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
Bidet
  • 74 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for FORESTWING TWIN GARDEN SIDE

FORESTWING TWIN GARDEN SIDE

FORESTWING TWIN GARDEN SIDE

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
Bidet
  • 41 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for FLOWER PALACE PENTHOUSE SUITE 2BEDS ROOM

FLOWER PALACE PENTHOUSE SUITE 2BEDS ROOM

FLOWER PALACE PENTHOUSE SUITE 2BEDS ROOM

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
2 bedrooms
Hairdryer
Shower/bath combination
Private bathroom
  • 100 sq m
  • Sleeps 4
  • 4 Large Single Beds

View all photos for FORESTWING TWIN FOREST SIDE

Premium bedding, in-room safe, desk, iron/ironing board

FORESTWING TWIN FOREST SIDE

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
Bidet
  • 41 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Hana Goten Deluxe Twin Room

Premium bedding, in-room safe, desk, iron/ironing board

Hana Goten Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Western-style Building Suite

Premium bedding, in-room safe, desk, iron/ironing board

Western-style Building Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Main Building Double Room

Premium bedding, in-room safe, desk, iron/ironing board

Main Building Double Room

  • Sleeps 2
  • 1 Double Bed

Forest Wing Twin Forest Room, Non Smoking

  • Sleeps 3
  • 2 Single Beds

View all photos for Main Building Twin Room

Premium bedding, in-room safe, desk, iron/ironing board

Main Building Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Forest Wing Corner Twin Room

Premium bedding, in-room safe, desk, iron/ironing board

Forest Wing Corner Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Main Building Junior Suite

Premium bedding, in-room safe, desk, iron/ironing board

Main Building Junior Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for COMFY LODGE& RESTFUL COTTAGE　Building　Twin Room

Premium bedding, in-room safe, desk, iron/ironing board

COMFY LODGE& RESTFUL COTTAGE　Building　Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Hana Goten Heritage Chrysanthemum Room

Premium bedding, in-room safe, desk, iron/ironing board

Hana Goten Heritage Chrysanthemum Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Forest Wing Premier Suite

Premium bedding, in-room safe, desk, iron/ironing board

Forest Wing Premier Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for FLOWER PALACE　Heritage Room

Premium bedding, in-room safe, desk, iron/ironing board

FLOWER PALACE　Heritage Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Hana Goten　Junior Suite

Premium bedding, in-room safe, desk, iron/ironing board

Hana Goten　Junior Suite

  • Sleeps 3
  • 2 Single Beds

View all photos for FLOWER PALACE　 Two Bedroom Penthouse Suite

Premium bedding, in-room safe, desk, iron/ironing board

FLOWER PALACE　 Two Bedroom Penthouse Suite

  • Sleeps 4
  • 2 Double Beds

View all photos for 4 Beds with Bath, Mountain View

Premium bedding, in-room safe, desk, iron/ironing board

4 Beds with Bath, Mountain View

  • Sleeps 4
  • 4 Single Beds

View all photos for Comfy Lodge/Restful Cottage　Suite

Premium bedding, in-room safe, desk, iron/ironing board

Comfy Lodge/Restful Cottage　Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for Twin With Bath, Mountain View

Premium bedding, in-room safe, desk, iron/ironing board

Twin With Bath, Mountain View

  • Sleeps 3
  • 2 Single Beds

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About the area

Hakone

A luxury stay in Hakone awaits you at Fujiya Hotel. Within a 30-minute stroll, you'll find Hakone Open Air Museum and Hakone Gora Park. Highlights at this historic ryokan include 3 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include massages, facials and body treatments along with access to the hot springs/mineral springs and sauna. The fine-dining restaurant, The Fujiya, serves French cuisine and is open for breakfast, lunch and dinner. Victoria is the ryokan's own bar, serving drinks along with light fare. Enjoy the gym and seasonal outdoor swimming pool as well as access to hot springs. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning full breakfast is served between 7:30 AM and 10:00 AM. There's also the convenience of free self parking. .With a stay at this Miyanoshita ryokan, you'll be 2.4 km (1.5 mi) from Hakone Kowakien Yunessun and 4.5 km (2.8 mi) from Ōwakudani.

What's nearby

  • Hakone Open Air Museum - 19 min walk - 1.6 km
  • Hakone Kowakien Yunessun - 3 min drive - 3.0 km
  • Hakone Gora Park - 3 min drive - 3.4 km
  • Ōwakudani - 7 min drive - 5.6 km
  • Lake Ashi - 11 min drive - 10.7 km

Getting around

  • Hakone Miyanoshita Station - 7 min walk
  • Kowakidani Station - 13 min walk
  • Tokyo (HND-Haneda) - 97 min drive

Restaurants

  • ‪The Hakone Open-Air Museum Café - ‬3 min drive
  • ‪ベーカリー&スイーツ "PICOT - ‬1 min walk
  • ‪NARAYA CAFE - ‬7 min walk
  • ‪手打ちそば金春 - ‬17 min walk
  • ‪ラウンジ花影 - ‬19 min walk

About this property

Fujiya Hotel

Luxury ryokan with 3 restaurants and full-service spa
Fujiya Hotel offers its guests a full-service spa, hot springs, and an indoor pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A seasonal outdoor pool, a fitness centre, and a library are also featured at the luxury Fujiya Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Hakone ryokan.

  • 120 guestrooms or units
  • 6 levels
  • 6 buildings
  • 3 dining venues
  • Built in 1878
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Fujiya Hotel offers 120 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries.

This Hakone ryokan provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen). The ryokan bathing area is open from 2:00 PM to midnight. There are 2 hot springs open between 2:00 PM and 1:00 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: JPY 4,900 for adults and JPY 2,600 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Kaiseki meal

Restaurants on site

  • Cascade
  • Kikka-so
  • Lounge
  • The Fujiya
  • Victoria

Things to do

  • 2 hot springs
  • Books
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Piano
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden
  • In a national park
  • In the mountains

Full-service spa

  • 2 hot springs
  • Facials
  • Hot springs open from 2:00 PM - 1:00 AM
  • Hot springs water temperature - 42 ºC
  • In-room massages
  • Public bath open from 2:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Meals and bedding are not included in the Breakfast Included rate for children ages 0-5.
Guests booked in dinner inclusive rates must check-in by 8 PM to receive dinner, served in the restaurant. Guests arriving from 8-9 PM must contact the property in advance to reserve dinner, served in the guestroom.
This property's restaurant tables can seat up to 4. Groups of 13 guests or more must contact the property in advance to reserve restaurant space.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 10120.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 4900 for adults and from JPY 2600 for children
  • Rollaway bed fee: JPY 10120.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve access to the public bath facility. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.

We should mention

  • The seasonal pool will open on 07 July and close on 31 August.
  • Pool access available from 7:00 AM to 9:00 PM
  • Hot springs access available from 2:00 PM to 1:00 AM.
  • Reservations are needed for massage services. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fujiya Hakone
Fujiya Hotel
Fujiya Hotel Hakone
Hotel Fujiya
Fujiya Hotel Hakone Machi
Fujiya Hotel Ryokan
Fujiya Hotel Hakone
Fujiya Hotel Ryokan Hakone

Frequently asked questions

What is the cancellation policy at Fujiya Hotel?

Fujiya Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Fujiya Hotel?

Yep, Fujiya Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to Fujiya Hotel?

The closest beach to Fujiya Hotel is Atami Sun Beach (16.4 km).

Is there a spa on site at Fujiya Hotel?

Yep, there is an onsite spa at Fujiya Hotel. It has a sauna and hot springs. You'll enjoy heaps of services like facials and body treatments.

Does Fujiya Hotel have a pool?

Fujiya Hotel has a seasonal outdoor pool and an indoor pool. The pool is open 7:00 AM to 9:00 PM (Seasonal outdoor pool open from July 07 to August 31).

What luxury perks are available at Fujiya Hotel?

Fujiya Hotel features a full-service spa, an indoor pool and 3 restaurants.

What makes Fujiya Hotel a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Fujiya Hotel.

Does Fujiya Hotel serve breakfast?

Yep, full brekkie is offered daily from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at Fujiya Hotel?

No, Fujiya Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Fujiya Hotel?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Fujiya Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Fujiya Hotel?

No, only service animals are allowed.

Fujiya Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 394 out of 613 reviews
Rating 8 - Good. 168 out of 613 reviews
Rating 6 - Okay. 33 out of 613 reviews
Rating 4 - Poor. 10 out of 613 reviews
Rating 2 - Terrible. 8 out of 613 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Anoop

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a historic hotel so expect the look to be a little dated, however, that is what adds charm to it. Overall a comfortable hotel, bathroom not so great (review is for FORESTWING TWIN FOREST SIDE). French restaurant is very nice for dinner as well as breakfast, it feels a little formal but a nice experience. Hotel garden is nice, staff is very helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Shiyue

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Shiyue

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with elegant structures and beautiful gardens.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ildiko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical property in stunning settings, Staff is kind and very helpful Miss Park we loved your kindness.Beautiful property grounds ,excelent food choices.The bed and pillows were so comfortable i slept my best in the last 10 years . I bought their pillows and taking them back to California ,then ordering the mattress from home. We will return to stay at least a week next time. Thank you for making our trip very special.
Stayed 2 nights in Oct 2024

10/10 Excellent

David Christian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is sublime. If you want to enjoy a restful yet invigorating weekend in Hakone, it's hard to imagine a better place.
Stayed 1 night in Oct 2024

10/10 Excellent

Suzanne, Rancho Cucamonga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a historical hotel in which one must take the time to enjoy . The public bath is 5 star and you must visit it and enjoy . The dining areas are exceptional with Japanese ambience. The rooms are modern yet disclose history of many visitors passing through . Feed the Koi fish on your walk through the gardens as food is provided for them near the reception area. It is an easy walk to train station to use the Hakone pass and see all the sights .
Stayed 3 nights in Oct 2024

10/10 Excellent

Hideko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay in Hakone
Fujiya hotel was fantastic. Unlike other modern concrete buildings, this hotel is a wonderful historic structure, and with the renovation and earthquake-resistance work carried out in 2020, there were no safety issues, so we were able to spend a wonderful time there.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional food and lodging
Superior in every way. It’s a lovely old collection of buildings and the staff bend over backwards to help in every way.
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Luke

Liked: Cleanliness, amenities, property conditions & facilities
The Fujiya I’ll be honest I was expecting more given the hotels history and the history of serving western clientele but otherwise the rooms and the amenities were great. It’s rough getting around the surrounding area without a car and the hotel staff doesn’t speak great English, they couldn’t even get the concept of what a concierge was.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nannette

Travelled with family
Beautiful hotel and very helpful staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The history of this hotel is amazing and recent renovations kept the spirit of the past while thinking of the future. Service is perfect, food was perfect, large hot springs bath was exactly what we needed
Stayed 2 nights in Sep 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful historic hotel with amazing service.
Stayed 2 nights in Sep 2024

8/10 Good

Sachiko, New York

Stayed 1 night in Aug 2024

10/10 Excellent

LUKE

Travelled with partner
Liked: Staff & service, property conditions & facilities
It gets none more grand than the grounds and the structure of The Fujiya Hotel. It is timeless and classic. If you don’t get a special feeling while staying at this hotel, you might be dead inside.
Stayed 1 night in Aug 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I deeply appreciate the historic nature and commitment in the preservation of this beautiful hotel. The main dining room is gorgeous, with craft attention to details in the interior. The experience is memorable in that you feel as though you are transported back in time, while having the conveniences of modern amenities.
Stayed 1 night in Aug 2024

10/10 Excellent

Shiqiao

Stayed 3 nights in Jul 2024

10/10 Excellent

Dorothy

Stayed 1 night in Jul 2024

10/10 Excellent

Bjorn

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing landscaping around the property, our forest view room really put you in the forest (in the best way possible). A walk though the gardens is a must, the old operational water wheel near the top exudes peace and tranquility. Dinner staff at the Kikko-So Japanese restaurant are friendly and provide a polished and precise experience. The main lobby staff are unrelenting in providing above and beyind service, retrieving for me a 92 year old relic for me to view.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tomoko, Chicago

Stayed 1 night in Jun 2024

10/10 Excellent

Shamaz, Reunion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the finest dinning in all of Japan.
Stayed 3 nights in Jun 2024

10/10 Excellent

Arohi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous surroundings, it’s amazing. It’s a bit far from the town and very limited food areas around . Hotel Restaurants are a bit expensive. They have a free shuttle that takes you to the nearest station.
Stayed 2 nights in Jun 2024

10/10 Excellent

Haydee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and very large rooms.
Stayed 2 nights in Jun 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a two night stay in a fantastic historic hotel.
Stayed 2 nights in May 2024