Hilton Cairns

5.0 star property
Luxury Cairns hotel in Cairns Central Business District with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Cairns

Outdoor pool, pool loungers
Hilton Premier Suite | Balcony
Point of interest
View from property
View from property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Housekeeping
  • Breakfast available
  • Parking available
The price is AU$250
includes taxes & fees
10 Jan - 11 Jan 2025

Explore the area

Map
34 Esplanade, Cairns, QLD, 4870
  • Reef Fleet Terminal
    3 min walk
  • Cafe Sunrise
    1 min walk
  • Cairns Station
    18 min walk
  • Cairns, QLD (CNS-Cairns Intl.)
    14 min drive

Room options

Deluxe Double Room, Accessible (Roll In Shower)

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Egyptian cotton bed sheets
  • Water view
  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed, Accessible (Roll In Shower)

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Egyptian cotton bed sheets
  • City view
  • Sleeps 2
  • 1 King Bed

King Hilton Guest Room

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Egyptian cotton bed sheets
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

King Hilton, Executive Room, Club lounge access

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
HDTV
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Spa)

Highlights

Balcony
Individually furnished
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Double Beds (Spa)

Highlights

Balcony
Individually furnished
Private indoor hot tub
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Hilton Premier Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Private indoor hot tub
Air conditioning
Connecting rooms available
Executive Lounge
  • 120 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Double Hilton Guest Room

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Egyptian cotton bed sheets
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

Double Hilton Executive Room

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
HDTV
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Room, 1 King Bed, Corner

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Egyptian cotton bed sheets
  • City view
  • Sleeps 2
  • 1 King Bed

King Hilton Deluxe

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Egyptian cotton bed sheets
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Double Room, Corner

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Egyptian cotton bed sheets
  • City view
  • Sleeps 3
  • 2 Double Beds

Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Private indoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Double Hilton Deluxe

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Egyptian cotton bed sheets
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Hilton King Guest Room

  • Sleeps 2
  • 1 King Bed

Executive Spa Double Room

  • Sleeps 2
  • 2 Double Beds

Hilton Guest Room

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Hilton Two Double Guest Room

  • Sleeps 4
  • 2 Double Beds

Hilton Premier Suite

  • Sleeps 2
  • 1 King Bed

Hilton Deluxe Two Double Room

  • Sleeps 3
  • 2 Double Beds

Hilton Executive King Room

  • Sleeps 2
  • 1 King Bed

Double Corner Room

  • Sleeps 3
  • 2 Double Beds

KING ACCESSIBLE ROOM WITH ROLL IN SHOWER

  • Sleeps 2
  • 1 King Bed

DOUBLE ACCESSIBLE DELUXE WITH ROLL IN SHOWER

  • Sleeps 2
  • 2 Double Beds

Hilton Deluxe King Room

  • Sleeps 2
  • 1 King Bed

King Corner Room

  • Sleeps 2
  • 1 King Bed

Hilton King Spa Room

  • Sleeps 2
  • 1 King Bed

One Bedroom Suite

  • Sleeps 2
  • 1 King Bed

Hilton Executive Two Double Room

  • Sleeps 3
  • 2 Double Beds

Similar properties

About the area

Cairns

A luxury stay in the heart of Cairns awaits you at Hilton Cairns. Within steps you'll find Reef Hotel Casino and Reef Fleet Terminal. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A relaxing visit to Banyan Spa can include deep-tissue massages and hot stone massages. The restaurant, Signature Restaurant, is open for dinner. Pool Bar is the hotel's own bar, serving drinks along with brunch and lunch. Enjoy the 24-hour gym and pool loungers as well as access to bike hire. 33594 square feet (3121 square metres) of event facilities include 7 meeting rooms and a conference centre. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 9:30 AM. There's also valet parking, along with the convenience of car rentals on site. .Sights within a 10-minute walk of this 5-property class Cairns Central Business District hotel include Cairns Esplanade and Cairns Marlin Marina.

What's nearby

  • Reef Fleet Terminal - 3 min walk
  • Cairns Esplanade - 3 min walk
  • Cairns Marlin Marina - 6 min walk
  • Esplanade Lagoon - 8 min walk
  • Cairns Central Shopping Centre - 11 min walk

Getting around

  • Cairns Station - 18 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 14 min drive

Restaurants

  • ‪Hilton Executive Lounge - ‬1 min walk
  • ‪Dundee's Restaurant on the Waterfront - ‬2 min walk
  • ‪Horizon Club - ‬5 min walk
  • ‪Blu Marlin Bistro - ‬3 min walk
  • ‪Silverswift - ‬3 min walk

About this property

Hilton Cairns

Luxury Cairns hotel in Cairns Central Business District with a full-service spa
Hilton Cairns offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 33594 square feet (3121 square metres) and includes a conference centre. Spa services, a terrace, and multilingual staff are also featured at the luxury Hilton Cairns. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Cairns hotel.

  • 1 building
  • 263 guestrooms or units
  • 7 levels
  • 33594 sq ft of conference space
  • 3121 sq. m of conference space
  • Built in 1987
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hilton Cairns offers 263 air-conditioned accommodations with a safe and complimentary dressing gowns. Rooms open to balconies. Each accommodation is individually furnished. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, slippers, designer toiletries and complimentary toiletries.

In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Banyan Spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages and Thai massages.

Languages

Chinese (Mandarin), English, Filipino, French, Italian, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 14.95 per 24-hour period)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (AUD 25 per day)
  • Secured, covered valet parking on site (AUD 30 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: AUD 40 for adults and AUD 20 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gin Social
  • Grab and Go
  • Pool Bar
  • Signature Restaurant

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Computer station
  • Conference centre (33,594 square foot of space)

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Grab bar near toilet (75 centimetre high)
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Pay films

Food and drink

  • Electric kettle
  • Late-night room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.00 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 100.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 40 for adults and from AUD 20 for children
  • Fee for in-room wireless Internet: AUD 14.95 per 24-hour period (rates may vary)
  • Covered self-parking fee: AUD 25.00 per day
  • Valet parking fee: AUD 30.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per night
  • Credit card charges are subject to a surcharge of 2.00 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, Eurocard and debit cards. Cash is not accepted. Parties and events are allowed on site. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cairns Hilton
Hilton Cairns
Hilton Hotel Cairns
Cairns Hilton International
Hilton Cairns Hotel Cairns
Hilton International Cairns
Hilton Cairns Hotel
Hilton Cairns Hotel
Hilton Cairns Cairns
Hilton Cairns Hotel Cairns

Frequently asked questions

What is the cancellation policy at Hilton Cairns?

Hilton Cairns offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Cairns?

As of 21 Dec 2024, prices found for a 1-night stay for 2 adults at Hilton Cairns on 10 Jan 2025 start from AU$250.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Cairns?

Yep, Hilton Cairns has a secured covered self car park for AUD 25.00 per day. Onsite parking is limited.

Are there any beaches close to Hilton Cairns?

The closest beach to Hilton Cairns is Yorkeys Knob Beach (12.5 km).

Is there a spa on site at Hilton Cairns?

Yep, Banyan Spa is available for guests. You'll enjoy services like Thai massages.

Does Hilton Cairns have a pool?

Yep, and guests recommend it! Hilton Cairns has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Hilton Cairns?

Hilton Cairns features a full-service spa, a 24-hour health club and an outdoor pool. All guestrooms come with Select Comfort beds, premium bedding and late-night room service.

What makes Hilton Cairns a romantic place to stay?

Couples spa treatments and garden-view dining, as well as comfy beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Hilton Cairns.

Is Hilton Cairns family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hilton Cairns is a hit with families.

Does Hilton Cairns serve breakfast?

Yeah, guests are hooked on the buffet breakfast here! Served daily from 6:30 AM to 9:30 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hilton Cairns?

No, Hilton Cairns does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Cairns?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hilton Cairns?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hilton Cairns?

No, pets are not allowed.

Hilton Cairns Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 584 out of 1006 reviews" "
Rating 8 - Good. 263 out of 1006 reviews" "
Rating 6 - Okay. 94 out of 1006 reviews" "
Rating 4 - Poor. 42 out of 1006 reviews" "
Rating 2 - Terrible. 23 out of 1006 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Budd

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Wasn’t anywhere near the quality I expected from a Hilton, toilet cistern was leaking out the lid leaving water all over the floor sink drain was blocks and not draining.
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities
Good location but don’t park on the street
Stayed 1 night in Nov 2024

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and efficient staff. Buffet breakfast was fabulous. In room menu was most welcome when feeling tired and sweaty and not wanting to go out. Great choice of dining options. Room was clean and comfortable. Overall, a wonderful holiday experience.
Stayed 5 nights in Oct 2024

4/10 Poor

Troy

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is very outdated, no open pool bar which my wife and I were very much looking forward to considering we were celebrating 20 years anniversary and no kids , I was also looking forward to the outdoor dining that was in the photos but was also no longer there . I don’t have mould on my own walls so I don’t expect that paying for a premium motel, in general they either need to update the hotel or update the photos online so people can make an informative decision on where to book , our view was the best part of our stay
Stayed 5 nights in Oct 2024

4/10 Poor

Peter

Disliked: Staff & service, amenities, property conditions & facilities
I had a midnight check in and was disappointed that the night staff were not particularly attentive. The lack of 24-hour room service was equally disappointing for a Hilton group establishment
Stayed 1 night in Sep 2024

10/10 Excellent

Mani

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Thanks to the wonderful staff.
Stayed 4 nights in Oct 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service. Loved the bed, pillows, linen and Crabtree & Evelyn Toiletries. Buffet Breakfast was fantastic. Unfortunately our room overlooked the Casino and the night time noise interrupted our sleep.
Stayed 2 nights in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent ,clean safe modern room first class
Stayed 1 night in Sep 2024

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant service from the moment my spouse and i walked into the hotel to checkin. Breakfast was amazing with exceptional service. Hotel room was comfortable and very clean. Overall fantastic stay.
Stayed 1 night in Sep 2024

8/10 Good

Arlan

Liked: Cleanliness, property conditions & facilities, room comfort
Centrally located hotel
Great location, comfy hotel, sadly reception services are bad
Stayed 3 nights in Sep 2024

10/10 Excellent

Ichiya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Feifei

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Sep 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4nights. The A/C unit in the room stopped working, and it made excessive noise on the day it got repaired. Anyway, everything was sorted out on the second day promptly. Although I experienced the issue with the A/C unit, I’ll 100% stay Hilton Cairns again if I visit Cairns for any reasons. The managers and staff at Hilton went the extra miles to ensure my comfort while I was there. Truly amazed how they did and what they did. Stayed over 50 nights at many different hotels this year, but only Cairns Hilton is the place I want to stay again. (One of the hotels I never visit again is ‘Hilton Surfers Paradise’) Thank you.
Stayed 4 nights in Sep 2024

8/10 Good

Patrice

Stayed 7 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Love the Hilton. Comfortable and beautiful great staff. I’m a local here in Cairns and choose the Hilton every time I need to escape
Stayed 1 night in Sep 2024

10/10 Excellent

Mr Troy

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 4 nights in Aug 2024

8/10 Good

nathan

Stayed 4 nights in Aug 2024

10/10 Excellent

Myrinne

Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Peter

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible Experience
Rooms seem very small. Had to enter the hokey pool area(no bar, no anything) from the third floor stairway. Went to have a drink mid afternoon and there were jackhammers so loud it was horrid. No doormen in front of hotel to assist w bags etc….the whole program there seems run down and the service is terrible. we were set to return there but i immediately changed to the Shangri La.
Stayed 1 night in Aug 2024

10/10 Excellent

Mira

Liked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amenities, the view across to the mangroves and mountains from the lobby, dining area and pool were outstanding. Staff were friendly and extremely accommodating.
Stayed 1 night in Aug 2024