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Hotel Pompaelo Urban Spa

4.0 star property
Pamplona hotel in Pamplona City Centre with full-service spa and sauna
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Pompaelo Urban Spa

Restaurant
Premium Double or Twin Room, City View
Exterior
Property grounds
Premium Double or Twin Room, City View | Room amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
Plaza Consistorial 3, Pamplona, Navarra, 31001
  • Pamplona City Hall
    ‪1 min walk‬
  • Café Iruña
    ‪2 min walk‬
  • Plaza del Castillo
    ‪2 min walk‬
  • Pamplona (PNA)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony

View from room

Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double or Twin Room, Balcony

In-room safe, desk, blackout curtains, soundproofing

Standard Double or Twin Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room, Balcony

In-room safe, desk, blackout curtains, soundproofing

Family Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 18 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds

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includes taxes & fees
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About the area

Pamplona

At Hotel Pompaelo Urban Spa you'll be within steps of Pamplona City Hall and Museo del Encierro. Highlights at this hotel include a full-service spa, a restaurant and a bar/lounge. .A day of pampering can include massages, body wraps and body scrubs along with access to the sauna and hot tub. Enjoy the Turkish bath/hammam and sauna. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Continental breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM. .Places within a 5-minute walk of this 4-property class Pamplona City Centre hotel include Church of San Saturnino and Café Iruña.

What's nearby

  • Pamplona City Hall - 1 min walk
  • Plaza del Castillo - 2 min walk
  • Pamplona Cathedral - 3 min walk
  • Plaza de Toros de Pamplona - 5 min walk
  • Navarra University Clinic - 7 min drive

Getting around

  • Pamplona-Iruña Station - 7 min drive
  • Pamplona (PNA) - 24 min drive

Restaurants

  • ‪Café Iruña - ‬2 min walk
  • ‪Iruñazarra - ‬1 min walk
  • ‪Napargar - ‬3 min walk
  • ‪Café Fika Pamplona - ‬2 min walk
  • ‪La Mejillonera - ‬3 min walk

About this property

Hotel Pompaelo Urban Spa

Pamplona hotel in Pamplona City Centre with full-service spa and sauna
Hotel Pompaelo Urban Spa offers its guests a full-service spa and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and concierge services are also featured at Hotel Pompaelo Urban Spa.

This 4-star Pamplona hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 5 levels
  • Built in 2017
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Pompaelo Urban Spa offers 30 air-conditioned accommodations with a safe and free newspapers. Rooms open to balconies. Flat-screen televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Pamplona hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open selected days. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 15 per day)

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 6 for adults and EUR 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 15.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 6 for adults and from EUR 6 for children
  • Nearby parking fee: EUR 15 per day (656 ft away)
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Pompaelo Urban Spa Pamplona
Pompaelo Urban Spa Pamplona
Pompaelo Urban Spa
Hotel Pompaelo Urban Spa Hotel
Hotel Pompaelo Urban Spa Pamplona
Hotel Pompaelo Urban Spa Hotel Pamplona

Frequently asked questions

What is the cancellation policy at Hotel Pompaelo Urban Spa?

Hotel Pompaelo Urban Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at Hotel Pompaelo Urban Spa?

Yep, there is an onsite spa at Hotel Pompaelo Urban Spa. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

What makes Hotel Pompaelo Urban Spa a romantic place to stay?

A hot tub and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hotel Pompaelo Urban Spa.

Does Hotel Pompaelo Urban Spa serve breakfast?

You bet, continental brekkie is served weekdays between 7:00 AM and 10:30 AM and weekends from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Pompaelo Urban Spa?

No, Hotel Pompaelo Urban Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Pompaelo Urban Spa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Pompaelo Urban Spa?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Hotel Pompaelo Urban Spa?

No, pets are not allowed.

Hotel Pompaelo Urban Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 106 out of 181 reviews" "
Rating 8 - Good. 59 out of 181 reviews" "
Rating 6 - Okay. 10 out of 181 reviews" "
Rating 4 - Poor. 6 out of 181 reviews" "
Rating 2 - Terrible. 0 out of 181 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, friendly and very helpful staff. Good sized room, very clean. Great location.
Stayed 1 night in Sep 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Great location in the heart of Pamplona - comfortable, albeit cosy, rooms. Unusual shapes as a result of being a refurbished building. On site cafe not our preferred breakfast location as there are many more bars and cafes moments away.
Facade facing the Plaza Consistorial
Stayed 3 nights in May 2024

10/10 Excellent

Rodney, Alhambra

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks to Christina at reception for her assistance today.
Stayed 2 nights in Mar 2024

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 11 nights in Feb 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, centrally located, friendly and helpful staff, clean and modern rooms
Stayed 1 night in Aug 2023

8/10 Good

Bethany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the quiet and privacy despite such a convenient central location. Excellent breakfast, very friendly and professional staff. No public spaces except for breakfasting.

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay in Pamplona center
Nice hotel in front of Plaza Consistorial, with restaurants and daily activities in the Plaza, however at night is quite which is good for sleeping. The room was a good size with a small balcony facing the plaza, the bed was comfortable, good size bathroom, very fast internet and good service in the 5th floor where we stayed. We really enjoyed our stay in this hotel. Very nice people at the reception. We were instructed to park in Plaza del Castillo parking and walk to hotel; it was not a bad walk even though we were carrying lot of luggage. The hotel discount for the parking end up being 13.95 dollars per day. We recommend this place.
Stayed 2 nights in Oct 2022

6/10 Okay

Douglas

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My room was clean and comfortable but more than half of the room was not useable due to the roof cutting off half the space. I had to duck my head to walk around the room.
Stayed 2 nights in Sep 2022

6/10 Okay

Erick

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
A/C is not adjustable and set to 25 C. Windows can be open, but city is very busy and loud, so not practical. Too hot to sleep comfortably.
Stayed 1 night in Sep 2022

10/10 Excellent

Lorena, Doral

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin process extremely slow, just one person attending a huge crowd of guests. She was nice and had everything under control, but the process was slow
Stayed 1 night in Sep 2022

8/10 Good

Carlos

Stayed 4 nights in Aug 2022

10/10 Excellent

Yaimara M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and comfortable. The room was clean and they offer great amenities but there was a large black mold stain in the bathroom ceiling.
Stayed 1 night in Jul 2022

8/10 Good

Rene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The parking was very expensive. On my reservation appeared to be included but it wasnt.
Stayed 1 night in Jun 2022

10/10 Excellent

John

Stayed 2 nights in Apr 2022

8/10 Good

Beau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

4/10 Poor

Julia, Miami

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not a four star hotel. It’s a hotel with a little cafeteria which serves only the very basic. It is run by young women like if they were home. The sheets were all soil, etc. Don’t sale it a four star. I don’t think Expedia is doing the right checking on The hotels in Europe. Or It is not sending the right people to check.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfortable and modern rooms. Great rooftop bar.
Stayed 1 night in Sep 2019

10/10 Excellent

AH, Santo Domingo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, a lot to see and enjoy around. Good ambience and excellent food and drinks in the area.
Stayed 1 night in Sep 2019

8/10 Good

Juan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Great Location and very clear room
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location! Staff was very friendly, I needed help with WiFi and the lady help me with such pleasure. Incredible place to stay
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
Great location if you want to be in the centre of all the action for the running of the bulls festival.
Stayed 2 nights in Jul 2019

10/10 Excellent

Kay, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots to love about Pamplona and this hotel, starting with its central location right next to city hall and a nice town square. We loved the spirit of the people of Pamplona, the great food options, walking to follow a small portion of the Camino (which passes thru the town), seeing the path of the running of the bulls, walking the ramparts, and more. Overall very delightful. The hotel is what one would expect from a 4-star hotel - clean & comfortable. We thought it was a good value for the money.
Stayed 3 nights in Jun 2019

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great but check car park directions beforehand
Great location for the centre of Pamplona but make sure you have clear directions to the underground car park before arriving as it is approached from a different street and it’s entrance is not clearly marked with a name. It is then only a five minute walk to the hotel which was very comfortable and right in the centre
Stayed 2 nights in Jun 2019