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Relais Spa Val d'Europe

4.0 star property
Aparthotel with a full-service spa, a short walk to Val d'Europe Shopping Center
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Relais Spa Val d'Europe

Suite Junior Executive
Indoor pool, pool loungers
Indoor spa tub
Business centre
Lounge

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Gym
  • Spa
  • Room service
The price is AU$237
includes taxes & fees
19 Jan - 20 Jan 2025

Explore the area

Map
1, rue des Grands Pres, Chessy, Seine-et-Marne, 77700
  • Val d'Europe Shopping Center
    4 min walk
  • Val d'Europe
    7 min walk
  • SEA LIFE Val d'Europe
    12 min walk
  • Paris (CDG-Roissy-Charles de Gaulle)
    30 min drive

Room options

View all photos for Suite Junior Executive

Suite Junior Executive

Suite Junior Executive

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dishwasher
HDTV
Blackout curtains
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Loft Duplex

Suite Loft Duplex | Living area

Suite Loft Duplex

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
HDTV
Blackout curtains
  • 62 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Junior Suite

Flat-screen TV

Junior Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dishwasher
HDTV
Sofa bed
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Junior Suite Executive Duplex

Junior Suite Executive Duplex

Junior Suite Executive Duplex

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dishwasher
HDTV
Blackout curtains
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Premium Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dishwasher
HDTV
Blackout curtains
Premium bedding
  • 25 sq m
  • Studio
  • Sleeps 3
  • 1 King Bed

View all photos for Chambres Premium Familiales

Chambres Premium Familiales

Chambres Premium Familiales

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dishwasher
HDTV
Blackout curtains
Premium bedding
  • 50 sq m
  • Studio
  • 2 bathrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Suite Executive Duplex

Suite Executive Duplex

Suite Executive Duplex

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dishwasher
HDTV
Blackout curtains
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dishwasher
HDTV
Pillow-top bed
Premium bedding
  • 60 sq m
  • Studio
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Chambre Premium Executive Familiale

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Chambre Premium Executive Familiale

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dishwasher
HDTV
Blackout curtains
Premium bedding
  • 50 sq m
  • Studio
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Premium Room, 2 Single Beds

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Premium Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dishwasher
HDTV
Blackout curtains
Premium bedding
  • 25 sq m
  • Studio
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite Junior, Terrasse

Suite Junior, Terrasse

Suite Junior, Terrasse

Highlights

Terrace
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dishwasher
HDTV
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Double Bed

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Premium Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dishwasher
HDTV
Blackout curtains
Premium bedding
  • 25 sq m
  • Studio
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Room

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Premium Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dishwasher
HDTV
Blackout curtains
Premium bedding
  • 25 sq m
  • Studio
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior detail

Hôtel l'Elysée Val d'Europe

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.8 out of 5, Exceptional, (1005)
The price is AU$347
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hôtel l'Elysée Val d'Europe

About the area

Chessy

Relais Spa Val d'Europe puts you in the heart of Chessy, within just a 10-minute stroll of popular attractions like Val d'Europe Shopping Center and Val d'Europe. Highlights at this aparthotel include a full-service spa, a restaurant and an indoor swimming pool. .You can enjoy a flat-screen TV with cable channels, and each apartment features free WiFi, free bottled water and a safe. In-room dining is easy with amenities like a fridge, a microwave and a stovetop. Nice touches to enhance your stay include dressing gowns and slippers, while a pillowtop bed and premium bedding invite a good night's rest. Room service, a hairdryer and free toiletries are also available. Change of towels is available on request .A relaxing visit to Spa Nuxe du Relais Spa can include deep-tissue massages, hot stone massages, Ayurvedic treatments and reflexology along with access to the sauna. The restaurant, Ô Relais Restaurant, serves French cuisine and is open for breakfast, lunch and dinner. Ô Relais Bar is the aparthotel's own bar, serving drinks along with light fare. Enjoy the gym, Turkish bath/hammam, sauna and pool loungers. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also self parking, along with the convenience of a free theme park shuttle. .Within a 30-minute walk of this 4-property class Chessy aparthotel, attractions include Disneyland® Paris and La Vallée Village.
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What's nearby

  • Val d'Europe Shopping Center - 4 min walk
  • Val d'Europe - 7 min walk
  • La Vallée Village - 13 min walk
  • Walt Disney Studios Park - 3 min drive
  • Disneyland® Paris - 4 min drive

Getting around

  • Val d'Europe Station - 2 min walk
  • Bussy-Saint-Georges RER Station - 8 min drive
  • Roissy - Charles de Gaulle Airport (CDG) - 30 min drive

Restaurants

  • ‪Starbucks - ‬17 min walk
  • ‪Le Diplomate - ‬4 min walk
  • ‪Apple Val d’Europe - ‬17 min walk
  • ‪Hippopotamus - ‬11 min walk
  • ‪Crep'Eat - ‬6 min walk

About this property

Relais Spa Val d'Europe

Aparthotel with a full-service spa, a short walk to Val d'Europe Shopping Center
Relais Spa Val d'Europe offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

6 meeting rooms and limo/town car service are available. A fitness centre, spa services, and multilingual staff are also featured at Relais Spa Val d'Europe. Parking is available for a fee.

This 4-star Chessy aparthotel is smoke free.

  • 217 guestrooms or units
  • 5 levels
  • Built in 2007
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Relais Spa Val d'Europe offers 217 accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

This Chessy aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Spa Nuxe du Relais Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, French, Italian, Spanish

Property amenities

Pool/Spa

  • 7 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hot stone massages
  • Indoor pool
  • Manicures/pedicures
  • Pool loungers
  • Reflexology
  • Sauna
  • Spa tub
  • Steam room
  • Turkish bath

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free theme park shuttle
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 15 per day)

Restaurants on site

  • Ô Relais Bar
  • Ô Relais Restaurant

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 26 for adults and EUR 13 for children
  • A bar/lounge
  • A restaurant
  • Limited room service
  • Snack bar/deli

Bedrooms

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 6 meeting rooms
  • Conference space

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • Up to 20 kg per pet
  • Fee: EUR 15 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Hardwood flooring in room
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Proposal/romance packages
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • In the city centre
  • Near a hospital
  • Near a train station
  • Near an outlet shopping centre

Things to do

  • Gym
  • Shopping centre
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 217 units
  • 5 floors
  • Bed sheets changed on request
  • Built in 2007
  • Connecting units available
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
A scheduled power outage will take place on February 25, 2025, from 8 AM-5 PM.

Renovations and closures

The following facilities or services will be unavailable from January 6 2025 to January 10 2025 (dates subject to change):
  • Sauna
  • Spa
  • Spa/Beauty services
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from 13 January to 16 January:
  • Sauna
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 15 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 250 per stay
  • A tax is imposed by the city: EUR 8.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 26 for adults and from EUR 13 for children
  • Covered self-parking fee: EUR 15 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 
    The property is professionally cleaned.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Relais Spa
Relais Spa Chessy
Relais Spa Hotel
Relais Spa Hotel Chessy
Relais Spa Val d`Europe Hotel Chessy
Relais Spa Val D'Europe Chessy
Relais Spa Val d'Europe Hotel Chessy
Relais Spa Val d'Europe Hotel
Relais Spa Val D'Europe Chessy
Relais Val d'Europe Chessy
Relais Spa Val d'Europe Residence Chessy
Relais Spa Val d'Europe Residence
Relais Spa Val d'Europe Chessy
Relais Spa Chessy
Relais Spa Val D'europe Chessy
Relais Spa Val d'Europe Chessy
Relais Spa Val d'Europe Aparthotel
Relais Spa Val d'Europe Aparthotel Chessy

Frequently asked questions

What is the cancellation policy at Relais Spa Val d'Europe?

Relais Spa Val d'Europe offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Relais Spa Val d'Europe?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Relais Spa Val d'Europe on 19 Jan 2025 start from AU$209.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Relais Spa Val d'Europe?

Yep, Relais Spa Val d'Europe has a secured covered self car park with in/out privileges for EUR 15 per day.

Are there any beaches close to Relais Spa Val d'Europe?

The closest beach to Relais Spa Val d'Europe is Plage Sud (7 km).

Is there a spa on site at Relais Spa Val d'Europe?

Yep, Spa Nuxe du Relais Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages. The Spa/Beauty services will be unavailable from January 6 2025 to January 10 2025 (dates subject to change).

Does Relais Spa Val d'Europe have a pool?

Yep, and guests love it! Relais Spa Val d'Europe has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The swimming pool will be unavailable from January 6 2025 to January 10 2025 (dates subject to change).

What luxury perks are available at Relais Spa Val d'Europe?

This property features a full-service spa, as well as pillowtop beds and premium bedding.

What makes Relais Spa Val d'Europe a romantic place to stay?

A hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Relais Spa Val d'Europe.

Does Relais Spa Val d'Europe serve breakfast?

Yeah, buffet brekkie is on offer weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Relais Spa Val d'Europe?

No, Relais Spa Val d'Europe does not offer an airport shuttle service.

Is there a bar or restaurant at Relais Spa Val d'Europe?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Relais Spa Val d'Europe?

Check-in begins at 3 PM. Check-out time is noon.

Relais Spa Val d'Europe Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1630 out of 2811 reviews" "
Rating 8 - Good. 792 out of 2811 reviews" "
Rating 6 - Okay. 218 out of 2811 reviews" "
Rating 4 - Poor. 98 out of 2811 reviews" "
Rating 2 - Terrible. 73 out of 2811 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, room comfort
Loved the area and hotel
Loved it. Staff was really great, very informative and helpful. We ended up booking a connecting room with the original room while waiting, everyone there was helpful and kind. It was quiet and nice, while rooms were clean and comfortable. It felt relaxing for a parent with 3x children! There is shopping that is at a walkable distance as well as access to food.
Stayed 1 night in Aug 2024

10/10 Excellent

Graham

Travelled with family
Liked: Cleanliness, room comfort
Great stay
Very comfortable, lovely hotel and close to Disney. Clean and new looking
Stayed 2 nights in Sep 2024

10/10 Excellent

Garth

Travelled with group
Liked: Amenities, room comfort
Completely surpassed all expectations. Staff was very friendly, property was gorgeous and many unexpected surprises;!free and easy transportation to and from the park, beautiful breakfast. Would consider staying if not going to the park and nearby
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, room comfort
A fantastic hotel with a free, on-demand, shuttle to Disneyland Paris! The only very minor negative in the room was lack of utensils for self-catering. There were pots and pans, crockery and cutlery, but no utensils like sharp knifes for preparing food. There wasn't even a corkscrew!! We managed, but I would have expected a self-catering room to have a few more things to help prepare food (lunches for Disneyland in our case). The onsite restaurant was also limited in vegetarian options, so in the evenings we ate out at local restaurants which were all fabulous. The pool facilities were great, and the staff were all friendly and helpful at all times. I'd certainly stay here again (and bring my own corkscrew!)
Stayed 3 nights in Sep 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is amazing. The staff are so polite and professional. The concierge are incredible and could not do enough for you. The food, the cleanliness, the calm feel and then there’s the pool..I didn’t want to leave.
Stayed 5 nights in Sep 2024

10/10 Excellent

aamil

Stayed 3 nights in Aug 2024

8/10 Good

Priya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location to walk to Disneyland Paris. They offered free shuttle service to and from the park which was very beneficial. Breakfast was lovely, staff very friendly and knowledgeable. Only thing I would criticise is that they didn’t have an adapter and you had to buy one. Most hotels lend UK to European adapters to their customers who are staying. With this hotel you had to buy one which was quite expensive. Other than that excellent hotel and would definitely stay again.
Stayed 2 nights in Sep 2024

8/10 Good

Jasmin

Liked: Cleanliness, property conditions & facilities
Clean comfortable and free shuttle to Disney
Stayed 1 night in Sep 2024

10/10 Excellent

Milagros

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean environment and professional staff. Love their breakfast!
Stayed 4 nights in Aug 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Jon

Liked: Cleanliness, room comfort
A great hotel, comfortable and clean
The hotel is very nice, rooms well furnished and comfortable. The rooms even have a small kitchenette so if you wanted to cook for yourself you could - even with a dishwasher! Bathroom was good but the bottom of the door the paint was flaking off so needs attention. The bed was very comfortable and pillows too. The spa is nice and pool, steam and sauna good. One of the lifts was out of order our first day which meant a little wait for the only working lift, but this was fixed day 2. Breakfast was great with a good selection of hot and cold choices including vegan choices. The big shopping centre is 15 mins walk, and the free shuttle bus to Disney takes 5 mins. Great hotel in a great location.
Stayed 3 nights in Sep 2024

10/10 Excellent

Donal

Liked: Cleanliness, amenities, room comfort
Had a great stay, staff were amazing and helpful. The hotel is great during the week but on Saturday the pool and spa were way to busy to use but during the week they were amazing. Only one lift was working most of the time and other lift was taking so long we used the stairs. Overall a great stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Sarah

Travelled with family and small children
Staying at this property was frustrating to say the least. There is so much potential for the hotel to be wonderful but so many areas not up to scratch. We booked in for a 4 night stay with a view to spending one day in Paris and two days in Disneyland. Firstly the location of this hotel is fantastic for visiting different places. Its really close to the metro station and very near a shopping outlet (same chain as Bicester Village for UK visitors). The hotel also provides a fantastic complimentary shuttle service to Disneyland with a really quick turnaround at all hours until midnight which is really convenient. The hotel itself is quite dated. The main restaurant where breakfast is served and the spa and pool is lovely and clean compared to most hotel pools. The rooms need a lot of work though they have a lot of conveniences for families such as dishwasher, fridge, hob etc. Breakfast is seriously dissapointing. The choices ŵere not up to scratch but wanting to eat a proper meal in the morning before setting off to Disneyland left us with few options. The childrens breakfast is not too bad for €13 but the adults charge of €26 is totally not worth it. The hot buffet is cold and unpallateable. The pastries and cakes were fine but not worth €26. Worst of all is the lift situation. We spent most of our time in the hotel waiting for a lift. Customer Service seriously lacking. So much room for improvement but with some work this hotel could be lovely.
Stayed 4 nights in Aug 2024

10/10 Excellent

Azizur

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We recently stayed at Relais Spa Val d’Europe for a two-day getaway, and our experience was nothing short of excellent. From the moment we arrived, the reception team made us feel warmly welcomed. The check-in process was smooth, and the staff went above and beyond to ensure that we were comfortable. Their service was truly top class – every request we made was promptly accommodated with efficiency and professionalism. The hotel itself is well-maintained, providing a relaxing ambiance throughout. The proximity to Disneyland Paris is a huge plus, and the hotel shuttle made traveling to the park extremely convenient. The rooms were spacious, clean, and comfortable, contributing to a very restful stay. Overall, we highly recommend Relais Spa Val d’Europe to friends and family. It’s an ideal location for anyone looking for a combination of luxury, excellent service, and convenience. We’re already looking forward to our next visit!
Stayed 2 nights in Aug 2024

10/10 Excellent

ANTONIO

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Paul

Stayed 5 nights in Aug 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Baiju

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great rooms, beds in particular were massive and comfy. Lifts weren't great, one not working out of two so we took stairs occasionally. Location is great, lots of local stations and right by the train station for Disney. Also had a free shuttle service back and forth to Disney till Midnight which we were not aware of when we booked
Stayed 2 nights in Aug 2024

8/10 Good

Bonnie

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
The room door cannot be locked automatically when it closes. Disappointed that the security matters. The room keys didn’t work twice to open the door, which made the visitors worry.
Stayed 4 nights in Aug 2024

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, amenities, room comfort
Lovely hotel in perfect location. We travelled with 2 children and the junior suite was brilliant- spacious and it was great not having to share a room with the children. The staff went above and beyond to bring a forgotten bag on to our Disney hotel and this was very much appreciated- it had my son’s comforter and toys in so it was precious cargo! Thank you for a lovely stay- we will be back!
Stayed 1 night in Aug 2024

8/10 Good

Jesse

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a pleasant stay. The rooms had everything we hoped for. Breakfast was terrific. The staff that drove us to and from the park were wonderful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Yaron

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Ian

Travelled with family
Liked: Cleanliness, room comfort
We were staying as a family to go to Disney. On arrival I was told parking €15 a night which I wasn’t made aware of at time of booking or when I called to check parking was available. Also hit with city tax which is fine but on check in I had to pay €70 in total which annoyed me. Then told breakfast wasn’t included and this was €26 per adult and €13 per child so €78 x 2 days - €156…no thanks! We were on our way back from Italy, a 3 week holiday and a 10 hour drive. Kids were tired and one was sick. Checked into room at 15.30 and sofa bed wasn’t made so I called reception and they said yes the sofa beds don’t get made until 18.00! I found this very strange and explained after a 10 hour drive I expected to walk into my room and find it made up, so the kids can sleep if they want etc, so someone had to come and make the bed up. Restaurant was poor….we booked and found ourselves the only customers except for another family. Very limited choices, kids ordered off the kids menu. Daughter ordered chicken nuggets and got fish and chips, some ordered cheese burger but without the cheese, came with the cheese so waiter took it away - it reappeared 2 mins later with the cheese scraped off 😅 it was poor, and there were no other customers, so unacceptable really. Meal cost us over €100. Hotel itself was nice but basic errors costs it and bring it down. Pool is nice, kids only allowed for limited hours which again is silly as most people are there for Disney.
Stayed 2 nights in Aug 2024