6/10 Okay
Tracy
Travelled with family
25 Nov 2024
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Wedding weekend event
We booked this hotel stay months in advance and was not happy with the size of the room. We booked a double room and we must of had the smallest room in the hotel. The bed was a large single and myself and wife had to top and tail. My bedroom at home was bigger than the room.
They did offer us an upgrade but not until the next day, 12pm and had to be out our room at 10.30am ( I was in the bridal party) wedding at 2pm ….. upgrade cost was £60 for the remaining 2 nights, as you can imagine we was cheesed off and knew the morning of the wedding was going to be a rush. Luckily the lovely lady on reception Saturday morning got us in the new room at 10.30am after such a terrible nights sleep with worrying where we was going to hang around for an hour and half in the morning until 12.
* upgraded room was nice
* lady on reception on arrival was awful.
* upgrade cost £60 disgusting.
* lady Saturday morning on reception lovely.
* food all weekend was brilliant.
* wedding was brilliant.
* would we stay again….. NO
* would we eat in the restaurant again 100% YES
Tracy
Stayed 3 nights in Nov 2024