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Arize Hotel Sri Racha

5.0 star property
Luxury hotel connected to the convention centre in Si Racha with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Arize Hotel Sri Racha

Outdoor pool, open 6 AM to 8 PM, pool umbrellas, pool loungers
One Bedroom Suite Ocean View | Private kitchen
Lobby sitting area
1 bedroom, premium bedding, down duvets, minibar
View from property

Reviews

7.8 out of 10

Good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
  • Parking included
  • Housekeeping
The price is AU$121
includes taxes & fees
24 Dec - 25 Dec

Explore the area

Map
8/88 Sukhumvit Road, Surasak, Si Racha, Chonburi, 20110
  • Surasak Montri Public Park
    20 min walk
  • ผัดไท ป้าใบ บางโพ
    7 min walk
  • Si Racha Laem Chabang Station
    11 min drive
  • Pattaya (PYX-Pattaya Airpark)
    46 min drive

Room options

View all photos for 2 Bedroom Suite Ocean View

1 bedroom, premium bedding, down duvets, minibar

2 Bedroom Suite Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
  • 120 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for One Bedroom Suite Ocean View

One Bedroom Suite Ocean View | Private kitchen

One Bedroom Suite Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
LED TV
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room (Mountain View)

Fridge, coffee/tea maker, electric kettle

Deluxe Room (Mountain View)

Highlights

Soundproofed
Air conditioning
Kitchenette
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for 1 Bedroom Suite Mountain View

1 bedroom, premium bedding, down duvets, minibar

1 Bedroom Suite Mountain View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
LED TV
  • 58 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room, Ocean View

1 bedroom, premium bedding, down duvets, minibar

Superior Room, Ocean View

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room (Ocean View)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room (Ocean View)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Double or Twin Room (Ocean View)

Junior Double or Twin Room (Ocean View)

Junior Double or Twin Room (Ocean View)

Highlights

Soundproofed
Air conditioning
Kitchenette
Fridge
LED TV
Washing machine
Hypo-allergenic bedding
Blackout curtains
  • 48 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About the area

Si Racha

Arize Hotel Sri Racha places you in the heart of Si Racha, connected to the convention centre and 2.1 km (1.3 mi) from Robinson Sriracha. Highlights at this luxury hotel include 3 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include Thai massages, body scrubs and facials along with access to the sauna and hot tub. The restaurant, Origmi Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. Waterscape Pool Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the free kids' club, gym, Hot tub and sauna. 4306 square feet (400 square metres) of event facilities include 3 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of a free area shuttle. .Places within a 15-minute drive of this 5-property class Si Racha hotel include Kasetsart University Sriracha Campus and Laem Chabang Industrial Estate.

What's nearby

  • Robinson Sriracha - 4 min drive
  • Pacific Park Sriracha - 4 min drive
  • Kasetsart University Sriracha Campus - 5 min drive
  • Koh Loi - 7 min drive
  • Bangsaen Beach - 25 min drive

Getting around

  • Si Racha Laem Chabang Station - 11 min drive
  • Suvarnabhumi International Airport (BKK) - 75 min drive

Restaurants

  • ‪เอเวอร์กรีน เนเวอร์บลู - ‬13 min walk
  • ‪Burger King - ‬8 min walk
  • ‪Café Amazon - ‬5 min walk
  • ‪Toffee Cake Chonburi By Mattana ศรีราชา - ‬8 min walk
  • ‪Umi Restaurant - ‬18 min walk

About this property

Arize Hotel Sri Racha

Luxury hotel connected to the convention centre in Si Racha with 3 restaurants
Arize Hotel Sri Racha offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 3 meeting rooms. Event space at this hotel measures 4306 square feet (400 square metres) and includes a conference centre. A fitness centre, a sauna, and a library are also featured at the luxury Arize Hotel Sri Racha. An area shuttle within 5 kilometres and A ferry terminal shuttle are free. Self parking is free.

Smoking is allowed in designated areas at this 5-star Si Racha hotel.

  • 1 building
  • 379 guestrooms or units
  • 38 levels
  • 3 dining venues
  • 4306 sq ft of conference space
  • 400 sq. m of conference space
  • Built in 2017
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Bar by the pool
Arize Hotel Sri Racha offers 379 air-conditioned accommodations with DVD players and minibars. Beds feature down duvets and premium bedding. 42-inch LED televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with dressing gowns, slippers and toilets with an electronic bidet.

This Si Racha hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include Thai massages, facials, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.

Languages

Chinese (Mandarin), English, Japanese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 kilometres
  • Area shuttle
  • Free ferry terminal shuttle
  • Free shopping centre shuttle
  • Free secured, covered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: THB 470 to 470 for adults and THB 206 to 206 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Court Lounge
  • Origmi Restaurant
  • VIP Executive Lounges
  • Waterscape Pool Bar

Things to do

  • Designer stores
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (4,306 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Sauna
  • Spa open select days
  • Spa tub
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the ferry terminal; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1000.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 470 to 470 for adults and THB 206 to 206 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1000.0 per night
  • A fee will be charged for use of certain facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 6 AM to 8 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Arize Hotel Sri
Arize Sri Racha
Arize Sri
Arize Hotel Sri Racha Hotel
Arize Hotel Sri Racha Si Racha
Arize Hotel Sri Racha Hotel Si Racha

Frequently asked questions

What is the cancellation policy at Arize Hotel Sri Racha?

Arize Hotel Sri Racha offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Arize Hotel Sri Racha?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Arize Hotel Sri Racha on 24 Dec 2024 start from AU$120.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Arize Hotel Sri Racha?

Yep, Arize Hotel Sri Racha has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Arize Hotel Sri Racha?

The closest beach to Arize Hotel Sri Racha is Bangsaen Beach (13.7 km).

Is there a spa on site at Arize Hotel Sri Racha?

Yep, there is an onsite spa at Arize Hotel Sri Racha. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Thai massages.

Does Arize Hotel Sri Racha have a pool?

Arize Hotel Sri Racha has a pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6 AM to 8 PM.

What luxury perks are available at Arize Hotel Sri Racha?

Arize Hotel Sri Racha features a full-service spa, an outdoor pool and 3 restaurants. All guestrooms come with deep soaking tubs, hydromassage showerheads and premium bedding.

What makes Arize Hotel Sri Racha a romantic place to stay?

1 hot tub and ocean-view dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Arize Hotel Sri Racha.

Is Arize Hotel Sri Racha family-friendly?

You bet! With amenities such as a free children's club, a playground and a corner/local shop, it's no surprise that Arize Hotel Sri Racha is a hit with families.

Are there hot tubs in the rooms at Arize Hotel Sri Racha?

No, but there are deep-soaking baths in the guestrooms.

Does Arize Hotel Sri Racha serve breakfast?

Yeah, buffet breakfast is served daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Arize Hotel Sri Racha?

No, Arize Hotel Sri Racha does not offer an airport shuttle service.

Is there a bar or restaurant at Arize Hotel Sri Racha?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Arize Hotel Sri Racha?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Arize Hotel Sri Racha?

No, pets are not allowed.

Arize Hotel Sri Racha Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 28 out of 82 reviews" "
Rating 8 - Good. 33 out of 82 reviews" "
Rating 6 - Okay. 7 out of 82 reviews" "
Rating 4 - Poor. 9 out of 82 reviews" "
Rating 2 - Terrible. 5 out of 82 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Teerapat, Ramintra Kannayao Bangkok

Travelled with family
Liked: Amenities, property conditions & facilities
Good place to visit, hotel staff limitation and room have a little dust Bedding very good - sleep well Breakfast moderate
Stayed 1 night in Dec 2021

8/10 Good

Supaporn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ระบบแย่ ห้องพักสกปรก ที่จอดรถไม่พอ น้ำไม่สะอาด
ไม่มีระบบการคัดกรองกับผู้เข้าพัก ไม่มีการวัดอุณภูมิ ไม่มีแอลกอฮอลเจล ไม่มีการฆ่าเชื้อ ห้องพักฝุ่นเยอะมากจนนอนไม่ได้ น้ำไหลออกมาเป็นตะกอนสีดำ โรงแรมทำการจองหาย ต้องเสียเวลาในการติดต่อ แล้วบอกว่าลูกค้าจองมาผิด การเช็คอินใช้เวลานอน โถงทางเดินไม่เปิดแอร์ อึกอัดจนหายใจไม่ออก ฝุ่นในโถงทางเดินเยอะมากเพราะเป็นพื้นพรม ที่จอดรถไม่เพียงพอ ระบบคีย์การ์ดของประตูห้องพักเสีย เปลี้ยนคีย์การ์ด 2 รอบ ก็ยังไม่สามารถเข้าห้องได้ ต้องให้ลูกค้าโทรไปสอบถามเองตลอดว่าเข้าห้องได้หรือยัง กว่าจะได้เข้าห้องก็เกือบ 21.00 น.
Stayed 2 nights in Jul 2020

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay but it could have been great
Great view from the room, good style, excellent decor. The bedroom air condition had problems that maintenance fixed, so the room was cool but the air conditioning became noisy which made sleeping a problem. The shower door also was coming off the hinges. The hotel was told but didn't fix it during our stay. Perhaps covid 19 had something to do with it
Stayed 2 nights in Apr 2020

6/10 Okay

Sasiya

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No come back there again
We were checked in last Saturday for 4 rooms with type 2 bedroom suites. Finally some of my family couldn’t been there from Covid-19 but we haven’t cancel the room yet. During stay everything was okay. Once checkout one of the reception asked us to pay for towel 300.- that was lost in one of our room. How do I know how many you place in our room? Once checkin no one else take us to the room. Don’t help us for belonging. Just gave us for the keycard
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Staff weren't friendly, mini bar is empty. Breakfast buffet was average
Stayed 1 night in Feb 2020

10/10 Excellent

Y, Singapore

Travelled with family
Liked: Amenities, property conditions & facilities
Design of property & guest room, facilities such as infinity & hot pool, gym, restaurants & area shuttle.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2019

8/10 Good

Bill, Melbourne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely not 5 Stars but a decent 3-4 star Hotel. Pool is nice. Service ok. Rooms not bad. Overall good but less than expected.
Stayed 2 nights in Dec 2019

8/10 Good

Olivier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great views!
Staff was excellent! Great views of the city and very nice hot pool. Breakfast buffet could have been better.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
New and look like luxuary pool good fitness good .
Stayed 1 night in Dec 2019

10/10 Excellent

Pubase

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Amos

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Mika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Preeyapong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

kim

Liked: Cleanliness, property conditions & facilities, room comfort
gorgeous design, maybe still needs a grand opening
It is a beautiful hotel that is not fully functioning yet. I had the impression they are still opening--lots of construction still happening in the corridors. There are beautiful finishings and fixtures--really stunning design--and wonderful pool. I loved the bathrobes, the in-room kitchen, and bathtub in the room was great. I loved the huge onsen/hot tub, but it was only warm on 2 of my 5 nights. Wonderful breakfast buffet, and the restaurant staff were very kind and helpful. Once when they were out of papaya at the buffet, one of the servers brought me a plate especially for me as he knew I liked papaya. The hotel is in a strange location, which was fine for me,, but maybe some others would like to be closer to town. Overall it was a great, relaxing stay.
Stayed 5 nights in Feb 2019

10/10 Excellent

Walter or Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meeting folks off cruise so perfect location for that - an up n coming town for sure. Super Italian restaurant in town. Love the kitchen plus washer/dryer.
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Last night and the following morning I had to take shower with cold water apparently there isn’t any hot water available.
Stayed 4 nights in Dec 2018

8/10 Good

Paporn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

koi, Bkk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and modern hotel with clean room and full facilities. Breakfast is ok. 2 bedroom rate is so higher.
Stayed 1 night in Oct 2018

10/10 Excellent

mike, BKK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
worth to what we pay
room is very comfortable and clean. they upgrade room to deluxe after our request was fully booked. Breakfast also nice.
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Definitely not a 5-star hotel
The layout makes the room small despite it is over 50 sq.m. There is no robe and slippers in the room considered that it is a 5-star hotel. We stayed for 1 night and the electricity went down around midnight for a few seconds. After that the air-con was not cold anymore, we tried to adjust the temperature down but it didn't work. At the end, we called the maintenance guy at 3 A.M., the service was quick though he fixed it in 30 minutes. The breakfast is served until 10 A.M. we went there at 9.30 A.M to find that 70% of the food was finished and there was no refill. There was no waiter to help you with seating or anything. Definitely not a 5-star hotel service and won't go back again.
Stayed 1 night in Jul 2018