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Oaks Brisbane Festival Suites

4.0 star property
Aparthotel with a fitness centre, a quick walk to Queen Street Mall
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Oaks Brisbane Festival Suites

Outdoor pool, a heated pool
Desk, laptop workspace, iron/ironing board, cots/infant beds
View from room
View from room
Desk, laptop workspace, iron/ironing board, cots/infant beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Housekeeping
  • Barbecue grill
  • Washer
The price is AU$229
includes taxes & fees
27 Jan - 28 Jan

Explore the area

Map
108 Albert Street, Brisbane, QLD, 4000
  • Queen Street Mall
    ‪3 min walk‬
  • Treasury Casino
    ‪4 min walk‬
  • King George Square
    ‪5 min walk‬
  • Brisbane, QLD (BNE)
    ‪24 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Desk, laptop workspace, iron/ironing board, cots/infant beds

Apartment, 1 Bedroom

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
HDTV
  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Executive Apartment, 1 Bedroom, No Housekeeping

Desk, laptop workspace, iron/ironing board, cots/infant beds

Executive Apartment, 1 Bedroom, No Housekeeping

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 51 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 2 Bedrooms (B&B)

Desk, laptop workspace, iron/ironing board, cots/infant beds

Apartment, 2 Bedrooms (B&B)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 85 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Room, 1 Bedroom (B&B)

Desk, laptop workspace, iron/ironing board, cots/infant beds

Executive Room, 1 Bedroom (B&B)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 1 Bedroom (B&B)

Desk, laptop workspace, iron/ironing board, cots/infant beds

Apartment, 1 Bedroom (B&B)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 1
  • 1 King Bed OR 1 Queen Bed

View all photos for Apartment, 2 Bedrooms, Kitchen

Desk, laptop workspace, iron/ironing board, cots/infant beds

Apartment, 2 Bedrooms, Kitchen

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
HDTV
  • 85 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Apartment, 1 Bedroom

Desk, laptop workspace, iron/ironing board, cots/infant beds

Executive Apartment, 1 Bedroom

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
HDTV
  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Apartment, 2 Bedrooms (No Housekeeping)

Desk, laptop workspace, iron/ironing board, cots/infant beds

Executive Apartment, 2 Bedrooms (No Housekeeping)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 85 sq m
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Apartment, 2 Bedrooms, River View

Desk, laptop workspace, iron/ironing board, cots/infant beds

Apartment, 2 Bedrooms, River View

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 102 sq m
  • 2 bedrooms
  • 2 bathrooms
  • River view
  • Sleeps 5
  • 2 King Beds

View all photos for Apartment, 2 Bedrooms, River View (No Housekeeping)

Desk, laptop workspace, iron/ironing board, cots/infant beds

Apartment, 2 Bedrooms, River View (No Housekeeping)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 102 sq m
  • 2 bedrooms
  • 2 bathrooms
  • River view
  • Sleeps 5
  • 2 King Beds

View all photos for Apartment, 2 Bedrooms, Kitchen (No Housekeeping Service)

Desk, laptop workspace, iron/ironing board, cots/infant beds

Apartment, 2 Bedrooms, Kitchen (No Housekeeping Service)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 85 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Apartment, 2 Bedrooms

Desk, laptop workspace, iron/ironing board, cots/infant beds

Executive Apartment, 2 Bedrooms

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
HDTV
  • 85 sq m
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Apartment, 1 Bedroom (No Housekeeping Service)

Desk, laptop workspace, iron/ironing board, cots/infant beds

Apartment, 1 Bedroom (No Housekeeping Service)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for 2 Bedroom River View

Desk, laptop workspace, iron/ironing board, cots/infant beds

2 Bedroom River View

  • Sleeps 4
  • 2 King Beds

Two-Bedroom Apartment-No Housekeeping

  • Sleeps 5
  • 1 King Bed

View all photos for One Bedroom Executive

Desk, laptop workspace, iron/ironing board, cots/infant beds

One Bedroom Executive

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

One-Bedroom Apartment-No Houskeeping

  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Apartment

Desk, laptop workspace, iron/ironing board, cots/infant beds

Two Bedroom Apartment

  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for One Bedroom Apartment

Desk, laptop workspace, iron/ironing board, cots/infant beds

One Bedroom Apartment

  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Executive Room

Desk, laptop workspace, iron/ironing board, cots/infant beds

Two Bedroom Executive Room

  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Executive One-Bedroom Apartment (High Floor)-No Housekeeping

Desk, laptop workspace, iron/ironing board, cots/infant beds

Executive One-Bedroom Apartment (High Floor)-No Housekeeping

  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Oaks Brisbane on Charlotte Suites

Pool
Kitchen
Washer
Dryer
4.3 out of 5, Excellent, (2882)
The price is AU$298
for 1 room
includes taxes & fees
4 Feb - 5 Feb
Oaks Brisbane on Charlotte Suites

About the area

Brisbane

Oaks Brisbane Festival Suites places you in the centre of Brisbane, within a short 5-minute stroll of Queen Street Mall and Treasury Casino. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and washers/dryers. .You can enjoy a flat-screen TV with cable channels, and each apartment features free WiFi, a balcony and a sitting area. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A DVD player, a coffee/tea maker and a hairdryer are also available. .Enjoy the gym, Hot tub and sauna. Added amenities include free Wi-Fi in public areas, a 24-hour front desk and barbecues. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4-property class Brisbane Central Business District aparthotel include King George Square and St. Stephens Cathedral.
View more Aparthotels in BrisbaneOpens in a new window

What's nearby

  • Queen Street Mall - 3 min walk
  • Treasury Casino - 4 min walk
  • King George Square - 5 min walk
  • Waterfront Brisbane - 6 min walk
  • Brisbane City Botanic Gardens - 7 min walk

Getting around

  • Brisbane Central Station - 10 min walk
  • Brisbane Airport (BNE) - 24 min drive

Restaurants

  • ‪Roti Place - ‬2 min walk
  • ‪Gilhooleys - ‬2 min walk
  • ‪Betty's Burgers & Concrete Co. - ‬1 min walk
  • ‪Kadoya - ‬2 min walk
  • ‪Beppin - ‬1 min walk

About this property

Oaks Brisbane Festival Suites

Aparthotel with a fitness centre, a quick walk to Queen Street Mall
As a guest of Oaks Brisbane Festival Suites, you'll find an outdoor pool, Access to hot tub, a sauna, and a fitness centre. WiFi is free in public spaces. Oaks Brisbane Festival Suites also features barbecue grills, dry cleaning/laundry services, and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Brisbane aparthotel is smoke free.

  • 1 building
  • 147 guestrooms or units
  • 41 levels
  • Built in 2006
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • BBQ grill(s)
  • Lift
  • No smoking on site
Oaks Brisbane Festival Suites offers 147 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Brisbane aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Heated pool
  • Outdoor pool
  • Sauna
  • Spa tub

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Parking on site (AUD 45 per night)
  • Extended parking on site (AUD 245 per week)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Family friendly

  • Cot: AUD 20 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 59 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Outdoor areas

  • Balcony
  • Barbecue grill

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone

Location highlights

  • In a shopping district
  • In the city centre
  • Near a train station

Things to do

  • Bicycle parking
  • Bicycle storage
  • Gym
  • Heated pool

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 147 units
  • 41 floors
  • At least 80% lighting from LEDs
  • Bicycle parking
  • Bicycle storage
  • Built in 2006
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 59.0 per night.
  • Cots (infant beds) are available for AUD 20.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 45 per night
  • Extended parking fee: AUD 245 per week
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned.

Property is also known as

Festival Oaks
Festival Towers
Festival Towers Oaks
Oaks Festival
Oaks Festival Towers
Oaks Festival Towers Apartment
Oaks Festival Towers Apartment Brisbane
Oaks Festival Towers Brisbane
Oaks Towers
Oaks Festival Hotel
Oaks Festival Towers Hotel Brisbane
Oaks Festival Hotel

Frequently asked questions

What is the cancellation policy at Oaks Brisbane Festival Suites?

Oaks Brisbane Festival Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Oaks Brisbane Festival Suites?

As of 21 Jan 2025, prices found for a 1-night stay for 2 adults at Oaks Brisbane Festival Suites on 27 Jan 2025 start from AU$229.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Oaks Brisbane Festival Suites?

Yep, Oaks Brisbane Festival Suites has a self car park for AUD 45 per night. Additionally there is extended parking for AUD 245 per week. Onsite parking is limited.

Are there any beaches close to Oaks Brisbane Festival Suites?

The closest beach to Oaks Brisbane Festival Suites is Shorncliffe Beach (17.4 km).

Does Oaks Brisbane Festival Suites have a pool?

Oaks Brisbane Festival Suites has a heated pool and an outdoor pool.

Does Oaks Brisbane Festival Suites have a waterslide?

No, there is no waterslide at Oaks Brisbane Festival Suites, but Streets Beach is a short 19-minute walk away.

What luxury perks are available at Oaks Brisbane Festival Suites?

Oaks Brisbane Festival Suites features a heated pool, an outdoor pool and 1 hot tub.

What makes Oaks Brisbane Festival Suites a romantic place to stay?

1 hot tub, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Oaks Brisbane Festival Suites.

Is Oaks Brisbane Festival Suites family-friendly?

You bet! With amenities such as a BBQ and an outdoor pool, as well as cots/infant beds in the guestrooms, it's no surprise that Oaks Brisbane Festival Suites is a hit with families.

Is there a free airport shuttle available at Oaks Brisbane Festival Suites?

No, Oaks Brisbane Festival Suites does not offer an airport shuttle service.

What time are check-in & check-out at Oaks Brisbane Festival Suites?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Oaks Brisbane Festival Suites?

No, only service animals are allowed.

Oaks Brisbane Festival Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1251 out of 2620 reviews" "
Rating 8 - Good. 968 out of 2620 reviews" "
Rating 6 - Okay. 270 out of 2620 reviews" "
Rating 4 - Poor. 83 out of 2620 reviews" "
Rating 2 - Terrible. 48 out of 2620 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Noel

Travelled with partner
Disliked: Property conditions & facilities
Old room rust needs paint . Musty smell upon entering
Stayed 1 night in Jan 2025

10/10 Excellent

Megan

Liked: Cleanliness, property conditions & facilities
We have stayed at the venue on many occasions and are always happy with our stay.
Stayed 9 nights in Dec 2024

2/10 Terrible

Christopher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I stay at this property quite often and this time around the air conditioning in our room did not work properly. The hallways have a strong garbage smell from the garbage shoots that has progressively been getting worse with every stay to the point of it making me sick this time around. I had to put towels along the doors to stop the putrid smell coming into the room. This will be the last time I stay at this venue
Stayed 3 nights in Dec 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great friendly service.
Stayed 2 nights in Nov 2024

6/10 Okay

Roger

Business traveller
Liked: Amenities
Nice sized apartment but 2 blinds with broken cords in lounge area needing maintenance. Apartment was clean but first night noticed a mid sized cockroach near TV area and managed to kill it. Noticed a second cockroach before going to bed behind the side table in the bedroom but it escaped me. Noticed another cockroach on second night near TV area again but it escaped.
Stayed 2 nights in Nov 2024

8/10 Good

Rita

Business traveller
Liked: Cleanliness, amenities
Very convenient location for central access to the city. Convenient on-site parking.
Stayed 2 nights in Oct 2024

8/10 Good

Rachael

Travelled with family
Liked: Cleanliness
The size of the room was excellent.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
great place to stay, its very central and close to great places to eat, shopping and trains etc also walking distance to the Ferry, New Casino Complex
Stayed 5 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Phu

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Dr Nicholas, Clitheroe

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Generally not good!
Stayed 7 nights in Sep 2024

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Would definitly book again!! Clean spacious room, great price , friendly polite and helpful staff at the front desk. Even told them it was my birthday and the put a bottke of wine in the room ! Was a lovely suprise
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Penny

Liked: Cleanliness, amenities, property conditions & facilities
Great stay at Oaks festival for our girls weekend. Lovely and clean and the beds are super comfortable.
Stayed 1 night in Sep 2024

8/10 Good

Ian

Liked: Cleanliness, property conditions & facilities
Staff and facilities were very good. Apartment was very clean and a decent size. Aircon was not very good in bedroom and no chairs on balcony. Balcony railing was filthy and didn't look like it had been wiped down in months. No coffee machine in kitchen which considering how much you are paying I would have thought they would have. Did enjoy the rainhead shower. Overall pretty good.
Stayed 1 night in Sep 2024

10/10 Excellent

Hyunjin

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Joel

Business traveller
Disliked: Cleanliness, amenities, room comfort
Shower head exploded while taking a shower. The smell in the hall ways was really bad. Service was terrible from the night staff who were not able to assist with anything.
Stayed 2 nights in Sep 2024

10/10 Excellent

Arkady

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Elisha

Travelled with family
Liked: Amenities, property conditions & facilities
Nice hotel, busy area, pool was excellent and heated so able to use anytime!
Stayed 1 night in Aug 2024

10/10 Excellent

Elena

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Spacious, comfortable room. Location is very convenient for an easy walk to restaurants and Empire Theatre. Dined at the hotel's restaurant The Rock, great food and nice atmosphere.
Stayed 4 nights in Aug 2024

8/10 Good

Jason

Stayed 2 nights in Aug 2024

4/10 Poor

Angela

Travelled with family
Disliked: Cleanliness
Location was the only thing good
Location 10/10 Room size 8/10 Cleanliness 2/10 (there were blood stains on the bed sheets) Communication 2/10 (did not accommodate request for family to be on the same floor, did not remember that a late arriving family member already had a card issued waiting at reception, did not allow some family members onto the floor and insisted on someone picking them up at reception, even though it was possible to just call the day before) Also to note: did not receive the free bottle of wine that was included in the hotels.com silver member booking.
Stayed 3 nights in Aug 2024

6/10 Okay

David

Ok for a night or two as nice and central.
Stayed 1 night in Jul 2024

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Timothy

Stayed 4 nights in Jul 2024