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Embassy Suites by Hilton Hot Springs Hotel & Spa

3.5 star property
Hotel with free breakfast, a short walk to Hot Springs National Park
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Hot Springs Hotel & Spa

Lobby
Breakfast served
Indoor pool
Exterior
37-inch flat-screen TV with cable channels, TV, pay films

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Restaurant
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Room service
    Room service
The price is AU$193
includes taxes & fees
28 Nov - 29 Nov

Explore the area

Map
400 Convention Blvd, Hot Springs, AR, 71901
  • Hot Springs Convention Center
    1 min walk
  • Bank of the Ozarks Arena
    1 min walk
  • Hot Springs National Park
    5 min walk
  • Hot Springs, AR (HOT-Memorial Field)
    12 min drive

Room options

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Premium Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Sofa bed
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Bathtub

37-inch flat-screen TV with cable channels, TV, pay films

Premium Suite, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Sofa bed
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking

37-inch flat-screen TV with cable channels, TV, pay films

Premium Suite, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Sofa bed
Hairdryer
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Premium Suite, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Sofa bed
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Premium Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Sofa bed
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Accessible

Presidential Suite, 1 King Bed, Accessible | Living area

Presidential Suite, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Two Double Beds, Non-Smoking

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Suite, Two Double Beds, Non-Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Sofa bed
  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Suite One King and One Sofa Bed Non-Smoking

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Standard Suite One King and One Sofa Bed Non-Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Corner

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Sofa bed
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Suite One King and One Sofa Bed Corner

Deluxe Suite One King and One Sofa Bed Corner

Deluxe Suite One King and One Sofa Bed Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • 57 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One King Bed, Non-Smoking, Accessible

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

One King Bed, Non-Smoking, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Sofa bed
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

One King Bed, Non-Smoking, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Sofa bed
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

37-inch flat-screen TV with cable channels, TV, pay films

Presidential Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 124 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

37-inch flat-screen TV with cable channels, TV, pay films

Executive Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non-Smoking, Accessible

37-inch flat-screen TV with cable channels, TV, pay films

Suite, Non-Smoking, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Sofa bed
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking (Wellness, In-room air purification)

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Premium Room, 2 Double Beds, Non Smoking (Wellness, In-room air purification)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Sofa bed
Hairdryer
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking (Wellness, In-room air purification)

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed, Non Smoking (Wellness, In-room air purification)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Sofa bed
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Suite Two Double and One Sofa Bed Non-Smoking

37-inch flat-screen TV with cable channels, TV, pay films

Standard Suite Two Double and One Sofa Bed Non-Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • 46 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Sofa bed
Hairdryer
  • Sleeps 4
  • 1 King Bed

Similar properties

Living area

The Hotel Hot Springs

Breakfast included
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1599)
The price is AU$238
for 1 night
includes taxes & fees
6 Dec - 7 Dec
The Hotel Hot Springs

About the area

Hot Springs

Embassy Suites by Hilton Hot Springs Hotel & Spa places you in the centre of Hot Springs, within just a 15-minute stroll of popular places like Hot Springs National Park and Bathhouse Row. Highlights at this hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The restaurant, Bistro 400, is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Plus you'll find free Wi-Fi in public areas, a gym and a free manager's reception. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of valet parking. .Near this 3.5-property class Downtown hotel, you'll find Oaklawn Racing Casino Resort.

What's nearby

  • Hot Springs Convention Center - 1 min walk - 0.1 km
  • Bank of the Ozarks Arena - 1 min walk - 0.1 km
  • Quapaw Baths - 10 min walk - 0.8 km
  • Bathhouse Row - 10 min walk - 0.9 km
  • Oaklawn Racing Casino Resort - 4 min drive - 3.7 km

Getting around

  • Malvern Station - 30 min drive
  • Little Rock, AR (LIT-Clinton National Airport) - 63 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Arlington Lobby Cafe - ‬16 min walk
  • ‪Pho Hoang My Vietnam N - ‬11 min walk
  • ‪Hot Springs Mountain Tower - ‬7 min drive
  • ‪501 Prime - ‬11 min walk

About this property

Embassy Suites by Hilton Hot Springs Hotel & Spa

Hotel with free breakfast, a short walk to Hot Springs National Park
Embassy Suites by Hilton Hot Springs Hotel & Spa offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. Spa services, a vending machine, and gift shops/newsstands are also featured at Embassy Suites by Hilton Hot Springs Hotel & Spa. Parking is available for a fee.

This 3.5-star Hot Springs hotel is smoke free.

  • 246 guestrooms or units
  • 9 levels
  • Built in 2003
  • Full breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Hot Springs Hotel & Spa offers 246 accommodations with MP3 docking stations and laptop-compatible safes. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Hot Springs hotel provides wireless Internet access for a surcharge. 37-inch flat-screen televisions come with premium cable channels and pay-per-view films. Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Uncovered parking on site (USD 10 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 20 per day; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Bistro 400

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting room

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa treatment rooms
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 9 floors
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Uncovered self-parking fee: USD 10.00 per day (in/out privileges)
  • Valet parking fee: USD 20.00 per day (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation.

We should mention

  • Pool access available from 6 AM to midnight
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hot Springs
Embassy Suites Hot Springs Hotel
Hot Springs Embassy Suites
Embassy Suites Hot Springs Hotel Hot Springs
Embassy Suites Hilton Hot Springs Hotel
Embassy Suites Hilton Hot Springs
Embassy Suites by Hilton Hot Springs Hotel & Spa Hotel
Embassy Suites by Hilton Hot Springs Hotel & Spa Hot Springs

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Hot Springs Hotel & Spa?

Embassy Suites by Hilton Hot Springs Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Hot Springs Hotel & Spa?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Hot Springs Hotel & Spa on 28 Nov 2024 start from AU$192.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Hot Springs Hotel & Spa?

Yep, Embassy Suites by Hilton Hot Springs Hotel & Spa has an uncovered self car park with in/out privileges for USD 10.00 per day.

Are there any beaches close to Embassy Suites by Hilton Hot Springs Hotel & Spa?

The closest beach to Embassy Suites by Hilton Hot Springs Hotel & Spa is De Soto Beach (19 km).

Is there a spa on site at Embassy Suites by Hilton Hot Springs Hotel & Spa?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as prenatal massages.

Does Embassy Suites by Hilton Hot Springs Hotel & Spa have a pool?

Embassy Suites by Hilton Hot Springs Hotel & Spa has a pool and an indoor pool. The pool is open 6 AM to midnight.

Is Embassy Suites by Hilton Hot Springs Hotel & Spa family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds and travel cots in the guestrooms, it's no surprise that Embassy Suites by Hilton Hot Springs Hotel & Spa is a hit with families.

Does Embassy Suites by Hilton Hot Springs Hotel & Spa serve breakfast?

You bet, guests can't get enough of the free full breakfast here! Offered weekdays between 6:30 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Hot Springs Hotel & Spa?

No, Embassy Suites by Hilton Hot Springs Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Hot Springs Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Embassy Suites by Hilton Hot Springs Hotel & Spa?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Embassy Suites by Hilton Hot Springs Hotel & Spa?

Cats and dogs are welcome at Embassy Suites by Hilton Hot Springs Hotel & Spa, with dog exercise areas on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

Embassy Suites by Hilton Hot Springs Hotel & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 682 out of 1250 reviews" "
Rating 8 - Good. 272 out of 1250 reviews" "
Rating 6 - Okay. 147 out of 1250 reviews" "
Rating 4 - Poor. 76 out of 1250 reviews" "
Rating 2 - Terrible. 73 out of 1250 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Tatevik

Travelled with family
Disliked: Amenities, property conditions & facilities
The rooms are old and noisy, the property needs upgrades. The area is nice, walkable to the main attractions of the town. A decent breakfast is included with the stay, but they charge separately for self-parking.
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

Jami

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful. Friendly staff. Easy check-in. Rooms were very clean. Hotel was quiet. Breakfast was wonderful. Omelet was delicious.
Stayed 1 night in Aug 2024

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Sheila

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Shalonda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Everyone was very nice. Our room was comfortable. The carpet in our room had some older stains on it, but the room was clean and comfortable. The hotel was nice, but breakfast was a little disappointing. We were there for the sites, and it gave us a comfortable clean place to rest at night. We would stay there again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed, nice pillows, very roomy, friendly staff, Breakfast great, pool great, nice towels, clean area, love the open space in the lobby, love the suites w/two TV's, love the complimentary appetizers & drinks. One can live there. If any one negative thing I would say is that the refrigerator didn't have a freezer for ice cream. We will return to Hot Springs and when we do we will stay at the Embassy suites.
Stayed 4 nights in Aug 2024

8/10 Good

Gary

Business traveller
Liked: Cleanliness, staff & service
Great stay, but add some USB lamps or outlets!
Location is wonderful! Breakfast is top tier! A little outdated! I know the Hot Springs area is known for its vintage appeal. But not having USB plugs anywhere is the room was a bit of pain. Just a quick trip to WalMart for a USB adapter fixed the issue :) Rooms are HUGE!!!! Staff are great and they keep your room stocked and clean!
Stayed 3 nights in Aug 2024

6/10 Okay

Craig

Stayed 1 night in Aug 2024

6/10 Okay

Felecia M

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Drapes were duct taped Bath tub poor conduction.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Jessica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Jared

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They con you up front by charging you for “Self Parking”, even though they have the smallest parking lot, and have no idea where you parked. They told me they would take it off my bill, but lied and kept it on. The place is dirty, my room was dirty when I checked in, and they acted like English was a foreign language when I asked for my room to be cleaned. This place has gone way down hill. Do not stay here
Stayed 1 night in Aug 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
It was very busy when we were there. Parking was full and the elevators took a while but besides that it was a solid stay. The walk to the strip felt a little longer than I would have liked so if I can’t find a place next time closer i like I would stay there again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Like all about the stay of hotel. Only thing that can use improvement is the guy cooking the breakfast in the morning’s. I understand that it is a busy time for them but you still must have a smile on your face and still maintain good customer relations. Attitude has no place when dealing with the public. When kids are around it sets a bad example. Again hotel stay and accommodations was great. Would recommend people to stay. Would like to think it was just a bad day for the person cooking breakfast but was there for 3 days and it was the same everyday. Sorry to tell you this when everything else went so well. Have a great day.
Stayed 2 nights in Aug 2024

8/10 Good

Jetre

Stayed 2 nights in Aug 2024

8/10 Good

Patricia M.

Liked: Cleanliness, staff & service, amenities
Outdated room/ especially bathroom Area- staff friendly
Stayed 2 nights in Jul 2024

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, amenities
The staff were friendly and helpful. The breakfast was yummy. The location was great! Parking was easy. There were some stains on the carpet and the rooms were dated.
Stayed 1 night in Jul 2024

10/10 Excellent

Melanie

Stayed 1 night in Aug 2024

6/10 Okay

Karina

Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Cejae

Stayed 2 nights in Jul 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying at the Embassy Suites Hotel in Hot Springs Ark. It was clean, close to downtown shopping and convient dining
Stayed 2 nights in Jul 2024

4/10 Poor

Stacy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Underwhelming
Toilet seat broken, dirty bathroom floor, breakfast- everything we got was cold, a/c unit is about to explode- woke us up several times during the night
Stayed 1 night in Jul 2024