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Hilton Phoenix Resort at the Peak

4.0 star property
Family-friendly resort with 7 outdoor pools and 2 hot tubs

Photo gallery for Hilton Phoenix Resort at the Peak

7 outdoor pools, pool umbrellas, pool loungers
Exterior
Lobby
Meeting facility
Ballroom

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast available
  • Spa
  • Bar
  • Housekeeping
  • 24/7 front desk
The current price is AU$493
includes taxes & fees
30 Mar - 31 Mar

Explore the area

Map
7677 N 16th St, Phoenix, AZ, 85020
  • Wrigley Mansion
    ‪6 min drive‬
  • Arizona Biltmore Resort - Adobe Course
    ‪7 min drive‬
  • Phoenix Mountains Preserve
    ‪7 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed (Agave)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed (Agave)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Ambassador, Agave)

Suite, 1 King Bed (Ambassador, Agave)

Suite, 1 King Bed (Ambassador, Agave)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 82 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Agave, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Agave, Roll-in Shower)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub (Agave, Mobility & Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Accessible, Bathtub (Agave, Mobility & Hearing)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Agave)

Suite, 2 Queen Beds (Agave)

Suite, 2 Queen Beds (Agave)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 49 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, Accessible, Bathtub (Agave)

LCD TV, iPod dock

Room, Accessible, Bathtub (Agave)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Agave Suite)

Presidential Suite, 1 King Bed (Agave Suite) | Living area

Presidential Suite, 1 King Bed (Agave Suite)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 51 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Ambassador)

Suite, 1 King Bed (Ambassador)

Suite, 1 King Bed (Ambassador)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 82 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

Suite, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

Suite, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

Exterior

Hilton Phoenix Tapatio Cliffs Resort

  • Pool
  • Hot tub
  • Spa
  • Waterslide
4.0 out of 5, Very good, (1699)
The price is AU$534
for 1 room
includes taxes & fees
17 Mar - 18 Mar
Hilton Phoenix Tapatio Cliffs Resort

About the area

Phoenix

A family-friendly stay in Phoenix awaits you at Hilton Phoenix Resort at the Peak. You'll be 3.8 km (2.4 mi) from Phoenix Mountains Preserve and 4.2 km (2.6 mi) from Arizona Biltmore Resort - Adobe Course. Highlights at this resort include 7 outdoor swimming pools, 2 hot tubs and a full-service spa. .A relaxing visit to Tocasierra Spa can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The family restaurant, Hole-in-the-Wall, serves American cuisine and is open for breakfast, lunch and dinner. Slim Picken's is the resort's own bar. Enjoy the free water park, gym, lazy river and sauna. 49814 square feet (4628 square metres) of event facilities include 32 meeting rooms and a conference centre. Other amenities include Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Each morning full breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this Camelback East resort include Grand Canyon University and Phoenix Convention Center.
View more Resorts in PhoenixOpens in a new window

What's nearby

  • Arizona Biltmore Resort - Links Course - 5 min drive
  • Biltmore Fashion Park - 6 min drive
  • Arizona Biltmore Country Club - 6 min drive
  • Phoenix Mountains Preserve - 7 min drive
  • Grand Canyon University - 12 min drive

Getting around

  • Glendale Ave / 19th Ave Station - 6 min drive
  • Sky Harbor International Airport (PHX) - 15 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Aunt Chiladas Squaw Peak - ‬5 min walk
  • ‪Luci's at the Orchard - ‬3 min drive
  • ‪Zoyo Neighborhood Yogurt - ‬2 min drive
  • ‪The Human Bean - ‬2 min drive

About this property

Hilton Phoenix Resort at the Peak

Family-friendly resort with 7 outdoor pools and 2 hot tubs
Hilton Phoenix Resort at the Peak offers its guests a full-service spa, a complimentary water park, 7 outdoor swimming pools, and 2 hot tubs. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

Event space at this resort measures 49814 square feet (4628 square metres) and includes a conference centre. A children's pool, a health club, and a sauna are also featured at the family-friendly Hilton Phoenix Resort at the Peak. Free self parking is available.

Smoking is allowed in designated areas at this Phoenix resort.

  • 432 guestrooms or units
  • 4 levels
  • 2 buildings
  • 49814 sq ft of conference space
  • 4628 sq. m of conference space
  • Built in 1977
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hilton Phoenix Resort at the Peak offers 432 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. LCD televisions come with premium cable channels. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Tocasierra Spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and thalassotherapy. The spa is open daily.

Languages

English, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 19 for adults and USD 8.75 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Hole-in-the-Wall
  • Slim Picken's

Things to do

  • 2 spa tubs
  • 7 outdoor pools
  • Basketball
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Health club
  • Lazy river
  • Mini golf
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Children's pool
  • Free cot
  • Free water park access
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32 meeting rooms
  • Computer station
  • Conference centre (49,814 square foot of space)

Outdoors

  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 6:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 75 per stay)
  • Weight limit: 75 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 39.40 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Health club access
  • Phone calls
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 19.00 for adults and from USD 8.75 for children
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD75 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Squaw Pointe
Hilton Squaw Resort
Pointe Hilton Squaw Peak
Pointe Hilton Squaw Peak Phoenix
Pointe Hilton Squaw Peak Resort
Pointe Hilton Squaw Peak Resort Phoenix
Pointe Squaw Hilton Resort
Squaw Peak Hilton Resort
Squaw Peak Pointe Hilton
Squaw Peak Resort
Hilton Phoenix
Phoenix Hilton
Pointe Hilton Squaw Peak Hotel Phoenix
Hilton Phoenix At The Peak
Pointe Hilton Squaw Peak Resort
Hilton Phoenix Resort at the Peak Resort
Hilton Phoenix Resort at the Peak Phoenix
Hilton Phoenix Resort at the Peak Resort Phoenix

Frequently asked questions

What is the cancellation policy at Hilton Phoenix Resort at the Peak?

Hilton Phoenix Resort at the Peak offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Phoenix Resort at the Peak?

As of 3 Mar 2025, prices found for a 1-night stay for 2 adults at Hilton Phoenix Resort at the Peak on 30 Mar 2025 start from AU$430.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Phoenix Resort at the Peak?

Yep, Hilton Phoenix Resort at the Peak has a free self car park.

Is there a spa on site at Hilton Phoenix Resort at the Peak?

Yep, Tocasierra Spa is available for guests. It has 2 hot tubs and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does Hilton Phoenix Resort at the Peak have a pool?

Yep, and guests love it! Hilton Phoenix Resort at the Peak has 7 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Hilton Phoenix Resort at the Peak have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hilton Phoenix Resort at the Peak?

Hilton Phoenix Resort at the Peak features 7 outdoor pools, 2 hot tubs and a health club. All guestrooms come with pillowtop beds and premium bedding.

What makes Hilton Phoenix Resort at the Peak a romantic place to stay?

Couples spa treatments and garden-view dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hilton Phoenix Resort at the Peak.

Is Hilton Phoenix Resort at the Peak family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Hilton Phoenix Resort at the Peak is a hit with families.

Does Hilton Phoenix Resort at the Peak serve breakfast?

Yep, full breakfast is served daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hilton Phoenix Resort at the Peak?

No, Hilton Phoenix Resort at the Peak does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Phoenix Resort at the Peak?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Phoenix Resort at the Peak?

Check-in begins at 4 PM. Check-out time is 11 AM.

Hilton Phoenix Resort at the Peak Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1319 out of 3191 reviews
Rating 8 - Good. 735 out of 3191 reviews
Rating 6 - Okay. 546 out of 3191 reviews
Rating 4 - Poor. 321 out of 3191 reviews
Rating 2 - Terrible. 270 out of 3191 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

LS.

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Open and spacious rooms and entire complex. Convenient walk to water park and restaurant adjacent, relaxing and overlooking water park. Check out web site pictures. We ate all our meals at restaurant, food was all unbelievable, kids meals large and many choices. Water park allows only food from restaurant so we could take out or your ample leftovers. We will be back.
Stayed 8 nights in Nov 2024

6/10 Okay

Kimberly

Stayed 6 nights in Nov 2024

2/10 Terrible

Matthew

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room ac didn’t work, room very dated. No microwave and fridge was on its last leg
Stayed 5 nights in Nov 2024

8/10 Good

MaryKaitlyn

Stayed 5 nights in Nov 2024

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

6/10 Okay

Devon

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
The resort pool area has been updated a bit which was needed. The pools by each room are nice as well. Our room was dated, but we knew that going in so it wasn't an issue. The room was not clean. The tile floor had hair and food crumbs all over it and the carpet had not been vacuumed. The linens and towels had been replaced and the counters were wiped, but that is all that was completed between guests. We were out of conditioner, shampoo, and body wash when we checked in. There was a past guest's personal conditioner in the room, though, so that came in handy before the hotel delivered new conditioner (we didnt know the other two items were near empty when we had them bring the conditioner, and subsequently ran out of everything). Otherwise, we got what we paid for.
Stayed 2 nights in Nov 2024

10/10 Excellent

Paola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and very clean
Stayed 2 nights in Nov 2024

10/10 Excellent

Colin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities — pool, fitness center, water park — are amazing. Staff is always upbeat and helpful. Will return anytime we visit or pass through Phoenix!
Stayed 1 night in Nov 2024

10/10 Excellent

Julius

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Brandon

Liked: Staff & service
Limited dinning and hard to gets adult beverages
Stayed 8 nights in Nov 2024

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
this was a perfect area. My family lives close by and all the accomodations were very nice. It would be nice if the happy hour could be available around 4 pm
Stayed 3 nights in Nov 2024

6/10 Okay

Joshua, Cumming

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The kids really enjoyed the pool areas, especially the lazy river and slide. The room wasn't in the best condition (entry door hard to open, stain on rug in front room), and didn't include everything normally provided. First, there was no shampoo. The dispenser had been removed and not replaced. We had to request shampoo only to find out they are switching from the large dispensers on the wall to the small containers that get about 2 uses out of them, so not very environmentally friendly. Second, it wasn't discovered until mid shower, but the conditioner and the body wash (while still on the wall) were empty. Third, the safe was never reset after the previous occupants so we had to have someone come up to reset it before we could use it. Little issues like that made me wonder what else hadn't been cleaned or checked from the previous occupant. The pool areas were nice, and the food and drinks were good though. All the employees were also nice and very helpful.
Stayed 4 nights in Nov 2024

10/10 Excellent

Derek

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Both of our televisions did not work so trying to entertain our kids with a movie was a let down.
Stayed 1 night in Nov 2024

10/10 Excellent

Janell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Paola

Travelled with family
Liked: Amenities
Very clean staff is super nice
Stayed 1 night in Nov 2024

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot for family fun!
Everything was spot on and as advertised.
Stayed 5 nights in Nov 2024

10/10 Excellent

Ana

Stayed 2 nights in Nov 2024

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was kind of expensive, because I learned when I got there that UCLA was playing at the Rose Bowl stadium the next day..Note to self-may want to avoid Pasedena on those days! Still, the staff was so welcoming and unusually helpful and upbeat, even though we were meeting them at midnight to check in! The following morning, the gentleman who was tending to the breakfast buffet was similarly upbeat and helpful. I was really impressed! What nice kids. I think the front desk guy was named William, and the guy at the breakfast bar was Alex.Give those two a bonus! The room itself was nice because it has three beds, and that is rare. If you are traveling with two teenagers who are not super excited to share a bed, its a fabulous situation.
Stayed 4 nights in Nov 2024

4/10 Poor

Katie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprised with finding paint floating around in the bathtub when I was bathing my two kids.
Stayed 1 night in Nov 2024

8/10 Good

Lauren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cool property with access to water “park”.
Stayed 3 nights in Nov 2024

6/10 Okay

Bala

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Henry, Milwaukee

Travelled with family
Liked: Amenities
The photos definitely look nicer than what the property is… I was told that there’s new ownership and there’s going to be some big changes. Definitely a great place to take your kids. The pool area is really nice. Food is a little below average.
Stayed 3 nights in Oct 2024

10/10 Excellent

DesMarie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay and have had a blast each time! The rooms are great and the water park is a lot if fun. We did mini golf as wwll as enjoyed the pools and hot tub. We definitely recommend a stay at Hilton Phoenix Resort at the Peak!
Stayed 3 nights in Nov 2024

10/10 Excellent

Cheryl, Calgary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Loved everything!!! Especially the lazy river!!! Would recommend and will be coming back!!
Stayed 3 nights in Nov 2024