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Hotel San Carlos - Downtown Convention Center

3.0 star property
Historic Phoenix hotel in Downtown Phoenix with a 24-hour fitness centre
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel San Carlos - Downtown Convention Center

Reception
Terrace/patio
Hallway
Exterior
Standard Room, 1 Queen Bed, City View

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant
The current price is AU$335
includes taxes & fees
24 Feb - 25 Feb

Explore the area

Map
202 N Central Ave, Phoenix, AZ, 85004
  • Phoenix Convention Center
    ‪3 min walk‬
  • Herberger Theater Center
    ‪4 min walk‬
  • Phoenix Symphony Hall
    ‪5 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪12 min drive‬

Room options

View all photos for Double Room, 2 Double Beds, City View

Double Room, 2 Double Beds, City View

Double Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, City View

Standard Room, 1 Queen Bed, City View

Standard Room, 1 Queen Bed, City View

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hyatt Place Phoenix / Downtown

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (2373)
The price is AU$422
for 1 room
includes taxes & fees
16 Feb - 17 Feb
Hyatt Place Phoenix / Downtown

About the area

Phoenix

Hotel San Carlos - Downtown Convention Center puts you in the heart of Phoenix, within just a 10-minute stroll of Phoenix Convention Center and Footprint Center. Highlights at this historic hotel include a restaurant, a 24-hour gym and a 24-hour business centre. .The restaurant, Centrico, serves Mexican cuisine and is open for breakfast, lunch and dinner. 1302 square feet (121 square metres) of event facilities include 2 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas and a gym. .Sights within a 10-minute drive of this 3-property class Downtown Phoenix hotel include Chase Field and Biltmore Fashion Park.

What's nearby

  • Phoenix Convention Center - 3 min walk
  • The Van Buren - 7 min walk
  • Footprint Center - 7 min walk
  • Arizona Federal Theatre - 9 min walk
  • Chase Field - 12 min walk

Getting around

  • Van Buren - Central Ave Station - 2 min walk
  • Sky Harbor International Airport (PHX) - 12 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬4 min walk
  • ‪Thai Basil Signature - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Cornish Pasty Co. - ‬1 min walk
  • ‪Harumi Sushi - ‬3 min walk

About this property

Hotel San Carlos - Downtown Convention Center

Historic Phoenix hotel in Downtown Phoenix with a 24-hour fitness centre
There's a restaurant on site. Public spaces have free WiFi. A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 1302 square feet (121 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Hotel San Carlos - Downtown Convention Center.

This 3-star Phoenix hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 7 levels
  • 1302 sq ft of conference space
  • 121 sq. m of conference space
  • Built in 1928
  • Business centre (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Hotel San Carlos - Downtown Convention Center offers 129 air-conditioned accommodations with coffee/tea makers and a hairdryer. LED televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Azerbaijani, English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 20 per day)

Food and drink

  • A restaurant

Restaurants on site

  • Centrico

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,302 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The property charges 1.85 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 9 January 2023 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
The following facilities are closed on Sunday, Wednesday, Thursday, Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel San Carlos Convention Center
Hotel San Carlos Downtown Convention Center
San Carlos Convention Center
San Carlos Downtown Convention Center
Hotel San Carlos Downtown Convention Center Phoenix
San Carlos Downtown Convention Center Phoenix
Carlos Convention Center
Hotel San Carlos - Downtown Convention Center Hotel
Hotel San Carlos - Downtown Convention Center Phoenix
Hotel San Carlos - Downtown Convention Center Hotel Phoenix

Frequently asked questions

What is the cancellation policy at Hotel San Carlos - Downtown Convention Center?

Hotel San Carlos - Downtown Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel San Carlos - Downtown Convention Center?

As of 2 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel San Carlos - Downtown Convention Center on 24 Feb 2025 start from AU$335.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Hotel San Carlos - Downtown Convention Center?

No, Hotel San Carlos - Downtown Convention Center does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel San Carlos - Downtown Convention Center?

Yep, you can grab a meal at Hotel San Carlos - Downtown Convention Center's onsite restaurant.

What time are check-in & check-out at Hotel San Carlos - Downtown Convention Center?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel San Carlos - Downtown Convention Center?

No, only service animals are allowed.

Hotel San Carlos - Downtown Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 344 out of 1010 reviews" "
Rating 8 - Good. 303 out of 1010 reviews" "
Rating 6 - Okay. 168 out of 1010 reviews" "
Rating 4 - Poor. 112 out of 1010 reviews" "
Rating 2 - Terrible. 83 out of 1010 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Keity

Business traveller
Liked: Cleanliness, property conditions & facilities
In general was nice, however some of the pillows on my room smell still to someone else, which was a little bit disgusting. I ask for a pillow replacement, but it never happened.
Stayed 4 nights in Oct 2024

10/10 Excellent

Lisa

Stayed 1 night in Oct 2024

8/10 Good

Warren

Liked: Cleanliness, staff & service
This is an historic property from the early 20th century so don't expect a Hyatt. But, it was the first hotel in the SW with an elevator, and the first hotel in PHX with air conditioning. Mae West and Clark Gable and who knows else have stayed there. It even has a ghost on the 7th floor. A very interesting place to stay, and a short walk from the convention center and arena.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Wifi Issues
Kinda upset about the wifi. The wifi didn't really work in my room, and I had to end up using a hotspot.
Stayed 2 nights in Oct 2024

10/10 Excellent

David, RIO RICO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice historical hotel
Stayed 1 night in Oct 2024

4/10 Poor

Paul, NAPLES

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Quaint older building. Not exactly dirty, not spotless but with lots of character. No thermostat for AC but the room was comfortable. Shower spikes to scalding every 3 - 5 minutes., maybe when someone flushes a toilet in the motel. Overall a cool place to stay. WIFI is worthless. Can not even download your email. Staff said the motel was full causing the problem. Problem is antiquated set up. Each floor has a different SSID. If you need to do any business online, this is not going to work for you.

8/10 Good

Takahiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience.
Stayed 5 nights in Oct 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
What it is: clean, friendly and helpful staff, old (including the bathroom fixtures, furniture, etc), stocked with the basics What is isn't: luxury hotel, haunted (I didn't even know the story until my last night there)
Stayed 3 nights in Oct 2024

4/10 Poor

Mattewos

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is conveniently located. However, the internet is unreliable. While there is Wi-Fi on each floor, the signal is very weak and often disconnects. I asked the reception about this, and they explained that it’s due to the high occupancy of the hotel.
Stayed 5 nights in Oct 2024

8/10 Good

Kelley Healey-, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great front desk. Housekeeping left my door open one day but thankfully nothing missing. Othereise great staybfor an old fashioned hotel.
Stayed 4 nights in Oct 2024

10/10 Excellent

Karley

Travelled with group
Enjoyed the stay
Stayed 1 night in Oct 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic. Air conditioning is imperfect.
Stayed 1 night in Oct 2024

10/10 Excellent

James, Saskatoon

Liked: Cleanliness, staff & service
Older property with "character". Great, friendly staff. Centrally located.
Stayed 3 nights in Oct 2024

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Willem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
I love hotels with history, so the history and the location made for a great time!
Stayed 1 night in Oct 2024

6/10 Okay

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint old-fashioned (small room - if you're large you might not fit in the bathroom). Uncomfortable bed (lumpy). And some construction or other racket at 4:00am.
Stayed 1 night in Oct 2024

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay at Hotel San Carlos! Excellent choice if you're attending an event at the Footprint Center. Quiet in the hotel room, despite being in the middle of downtown Phoenix. Beautiful hotel!
Stayed 1 night in Oct 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

David, RIO RICO

Liked: Property conditions & facilities
Nice historical hotel
Stayed 1 night in Oct 2024

8/10 Good

Maria, El Paso

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Oct 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, clean and safe.
Stayed 1 night in Oct 2024

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable nice staff
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Stayed 1 night in Oct 2024