Sheraton Crescent Hotel

3.5 star property
Phoenix hotel in North Mountain with 3 outdoor pools and 24-hour fitness centre
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Sheraton Crescent Hotel

3 outdoor pools
Front of property - evening/night
Premium bedding, down duvets, pillow-top beds, in-room safe
Tennis court
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • Room service
    Room service
  • Laundry
    Laundry
  • Parking available
    Parking available

Explore the area

Map
2620 W Dunlap Ave, Phoenix, AZ, 85021
  • Castles N' Coasters
    14 min walk
  • Metrocenter
    17 min walk
  • Arizona State University-West Campus
    7 min drive
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    20 min drive

Room options

Similar properties

About the area

Phoenix

At Sheraton Crescent Hotel, you'll be 8.4 km (5.2 mi) from Grand Canyon University and 16.7 km (10.4 mi) from Phoenix Convention Center. Highlights at this hotel include in-room free WiFi, free high-speed Internet and balconies. .The coffee shop, Coyote Cafe, is open for breakfast and lunch. Indigo Lounge is the hotel's own pub, serving drinks along with dinner. Enjoy the 3 outdoor swimming pools, 24-hour gym and outdoor tennis court plus access to basketball. 8062 square feet (749 square metres) of event facilities include conference space, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a sauna. Each morning cooked-to-order breakfast is available. There's also the convenience of free self parking. .Sights within a 15-minute drive of this North Mountain hotel include Footprint Center and Chase Field.

What's nearby

  • Castles N' Coasters - 14 min walk
  • Metrocenter - 17 min walk
  • Grand Canyon University - 8 min drive
  • Phoenix Convention Center - 13 min drive
  • State Farm Stadium - 18 min drive

Getting around

  • 19th Avenue/ Dunlap Station - 17 min walk
  • Sky Harbor International Airport (PHX) - 20 min drive

Restaurants

  • ‪Texas Roadhouse - ‬19 min walk
  • ‪Bobby Q - ‬13 min walk
  • ‪Panda Gourmet - ‬18 min walk
  • ‪Buffalo Wild Wings - ‬3 min drive
  • ‪Chili's Grill & Bar - ‬2 min drive

About this property

Sheraton Crescent Hotel

Phoenix hotel in North Mountain with 3 outdoor pools and 24-hour fitness centre
Sheraton Crescent Hotel offers its guests 3 outdoor swimming pools, an outdoor tennis court, a waterslide, and Access to hot tub. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and limo/town car service. Event space at this hotel measures 8062 square feet (749 square metres) and includes conference space. A 24-hour fitness centre, a sauna, and a terrace are also featured at the business-friendly Sheraton Crescent Hotel. Self parking is free.

This Phoenix hotel is smoke free.

  • 1 building
  • 342 guestrooms or units
  • 3 levels
  • 8062 sq ft of conference space
  • 749 sq. m of conference space
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Sheraton Crescent Hotel offers 342 accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Pillowtop beds feature down duvets and premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Phoenix hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and complimentary newspapers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (USD 10 per night)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 3 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Coyote Cafe
  • Indigo Bistro
  • Indigo Lounge

Family friendly

  • 3 outdoor pools
  • Free cot
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8,062 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Thin carpet in room
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 3 to 15 per person
  • Valet parking fee: USD 10 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Crescent
Sheraton Crescent Hotel
Sheraton Crescent Hotel Phoenix
Sheraton Crescent Phoenix
Sheraton Phoenix
Phoenix Sheraton
Sheraton Crescent Hotel Hotel
Sheraton Crescent Hotel Phoenix
Sheraton Crescent Hotel Hotel Phoenix

Frequently asked questions

What is the cancellation policy at Sheraton Crescent Hotel?

Sheraton Crescent Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sheraton Crescent Hotel?

Yep, Sheraton Crescent Hotel has a free self car park. Additionally there is valet parking for USD 10 per night.

Does Sheraton Crescent Hotel have a pool?

Sheraton Crescent Hotel has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Does Sheraton Crescent Hotel have a waterslide?

Yep, this property has a waterslide!

What makes Sheraton Crescent Hotel a romantic place to stay?

1 hot tub and garden-view dining, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Sheraton Crescent Hotel.

Is Sheraton Crescent Hotel family-friendly?

You bet! With amenities such as a playground and 3 outdoor pools, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Crescent Hotel is a hit with families.

Does Sheraton Crescent Hotel serve breakfast?

Yeah, cooked-to-order brekkie is offered daily.

Is there a free airport shuttle available at Sheraton Crescent Hotel?

No, Sheraton Crescent Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Crescent Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at Sheraton Crescent Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Sheraton Crescent Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 473 out of 999 reviews" "
Rating 8 - Good. 237 out of 999 reviews" "
Rating 6 - Okay. 138 out of 999 reviews" "
Rating 4 - Poor. 76 out of 999 reviews" "
Rating 2 - Terrible. 75 out of 999 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Scott, Huntsville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel loved it . Melted right into the beds slept like a king

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

corey

Stayed 1 night in May 2023

2/10 Terrible

Theodore

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were not able to stay due to a lightning strike and cant get a refund for the booking!

10/10 Excellent

D.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel, but the front desk staff was simply amazing. Efficient, courteous, exceptionally friendly. Highly recommend.

6/10 Okay

Julian

Stayed 1 night in Dec 2022

10/10 Excellent

Arnold

Stayed 1 night in Dec 2022

8/10 Good

Adolfo

Stayed 1 night in Dec 2022

8/10 Good

Jeanavive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Eliza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas with Phoenix Family
Customer Service excellent and accommodating.
Stayed 1 night in Dec 2022

10/10 Excellent

Yoana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A trip to remember
The receptionist she was so nice, and the hotel looks clean.
Stayed 2 nights in Dec 2022

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a two day stay 24-26. Left hotel Xmas day to see family. Upon return our phone chargers and small cooler had disappeared. Took about 3 hours to be returned. Was told new maid messed up despite our luggage and other items still there. Other than that stay was great.
Stayed 2 nights in Dec 2022

10/10 Excellent

Miriam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

6/10 Okay

Alan

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 10 nights in Dec 2022

10/10 Excellent

Tarik

8/10 Good

Adriana

10/10 Excellent

Manuel

2/10 Terrible

William

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I did not get the room I booked and payed for with Expedia! The staff said third party sites like Expedia don't check on availability and there wasn't anything they could do! I ended up having to take a standard 2 bed room! My friend certainly did not understand why I got 2 beds! Wanted to take a bath, the plug in the tub didn't work and was unable to take a relaxing bath! Then when I showered, the water saving shower head was good, HOWEVER, the spout continued to run more water out of it thereby reducing any eco effect concerning water usage! The TV remote hardly worked and the TV had lots of vertical lines making it almost impossible to watch! Extremely disappointed with both Expedia and Sheridan! Didn't get what I paid for!

8/10 Good

Kathleen A dela

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice restaurants, amenities and room. Sone parts of the hotel is a bit dated, doors, shower, safe etc.

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Levi

Stayed 1 night in Dec 2022

10/10 Excellent

Michaela

Stayed 2 nights in Dec 2022

6/10 Okay

marie

Liked: Cleanliness, staff & service, amenities
There is a lot of homeless population around the area, so I would not recommend walking. The hotel was nice. my room was spacious, could stand for some upgrading it looked slightly old. Staff was super nice, cafe food was just okay not an in depth menu for a Sheraton hotel. My room was located at the end of a hallway that somehow extended and it took me an extra few minutes to find my room in Narnia.
Stayed 2 nights in Dec 2022

8/10 Good

Jorge

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2022

10/10 Excellent

Beth

Stayed 1 night in Dec 2022