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Novotel Phuket Kata Avista Resort And Spa

5.0 star property
Luxury resort with 3 outdoor pools and full-service spa

Photo gallery for Novotel Phuket Kata Avista Resort And Spa

Exterior
Hypo-allergenic bedding, down duvets, memory-foam beds, minibar
Superior Room, 1 King Bed, Balcony, Pool View | Balcony view
Superior Room, 1 King Bed, Balcony, Pool View
Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym
  • Air conditioning
The current price is AU$221
includes taxes & fees
25 Mar - 26 Mar

Explore the area

Map
4/1,4 Leam Sai Road, Kata Beach, Karon, Phuket, 83100
  • Kata Beach
    ‪6 min walk‬
  • Karon Beach
    ‪8 min walk‬
  • Kata Noi Beach
    ‪9 min drive‬
  • Phuket (HKT-Phuket Intl.)
    ‪74 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony, Sea View

Deluxe Room, 1 King Bed, Balcony, Sea View

Deluxe Room, 1 King Bed, Balcony, Sea View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 43 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Garden View

Superior Room, 1 King Bed, Balcony, Garden View | Garden view

Superior Room, 1 King Bed, Balcony, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Pool View

Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Superior Room, 1 King Bed, Balcony, Pool View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Balcony, Garden View

Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Family Room, Multiple Beds, Balcony, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Pool View

Deluxe Room, 1 King Bed with Sofa bed, Pool View

Deluxe Room, 1 King Bed with Sofa bed, Pool View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

3 outdoor pools, pool loungers

Centara Kata Resort Phuket

  • Pool
  • Hot tub
  • Kids pool
  • Waterslide
4.2 out of 5, Very good, (261)
The price is AU$176
for 1 room
includes taxes & fees
28 Mar - 29 Mar
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About the area

Kata

A luxury stay in Karon awaits you at Novotel Phuket Kata Avista Resort And Spa. Within just a 10-minute stroll, you'll find Kata Beach and Karon Beach. Highlights at this family-friendly resort include 3 outdoor swimming pools, 2 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, Swedish massages and detox wraps along with aromatherapy and reflexology. The restaurant, En Vogue Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. Zing Pool Bar is the resort's own cocktail bar, serving drinks along with light fare. Enjoy the free kids' club, 24-hour gym, sauna and kids' swimming pool. 1000 square feet (93 square metres) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of a free beach shuttle. .With a stay at this 5-property class Karon resort, you'll be 3.1 km (1.9 mi) from Kata Noi Beach and 3.5 km (2.2 mi) from Big Buddha.
View more Resorts in KataOpens in a new window

What's nearby

  • Kata Beach - 6 min walk - 0.6 km
  • Kata & Karon Walking Street - 7 min walk - 0.6 km
  • Karon Beach - 8 min walk - 0.7 km
  • Kata Noi Beach - 9 min drive - 3.2 km
  • Big Buddha - 14 min drive - 5.7 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 74 min drive

Restaurants

  • ‪The Coffee Club - ‬6 min walk
  • ‪สตาร์บัคส์ - ‬5 min walk
  • ‪Kata Green Beach Restaurant - ‬6 min walk
  • ‪Back Cat's Bar - ‬5 min walk
  • ‪Wine Connection Kata - ‬6 min walk

About this property

Novotel Phuket Kata Avista Resort And Spa

Luxury resort with 3 outdoor pools and full-service spa
Novotel Phuket Kata Avista Resort And Spa offers its guests a full-service spa, 3 outdoor swimming pools, a waterslide, and a 24-hour health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre, a meeting room, and coworking spaces are available. Event space at this resort measures 1000 square feet (93 square metres) and includes conference space. A children's pool, a sauna, and a library are also featured at the luxury Novotel Phuket Kata Avista Resort And Spa. An airport shuttle (available 24 hours), a theme park shuttle and a bus station shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Novotel Phuket Kata Avista Resort And Spa was completed in January 2020.

Smoking is allowed in designated areas at this 5-star Karon resort.

  • 143 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 bars or lounges
  • 1000 sq ft of conference space
  • 93 sq. m of conference space
  • Built in 2009
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Locker space
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Novotel Phuket Kata Avista Resort And Spa offers 143 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies. This accommodation offers separate dining areas. Memory foam beds feature down duvets. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Karon resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Malay, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Bus station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: THB 412 for adults and THB 206 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Canopy Tree Bar
  • En Vogue Restaurant
  • Zing Pool Bar

Things to do

  • 24-hour health club
  • 3 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Children's pool
  • Designer stores
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Library
  • Playground
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Art supplies
  • Baby toys
  • Beach toys
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Champagne service
  • Chef service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 412 for adults and from THB 206 for children
  • Airport shuttle fee: THB 1500 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, cash and mobile payments. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Avista Phuket Kata Beach
Avista Phuket Resort Kata Beach
Avista Phuket Hotel Kata Beach
Avista Phuket Resort & Spa Kata Beach
Avista Phuket Resort And Spa
Novotel Phuket Kata Avista Resort
Novotel Kata Avista Resort
Novotel Phuket Kata Avista
Novotel Kata Avista
Avista Phuket Resort Spa Kata Beach
Novotel Phuket Kata Avista Resort Karon
Novotel Phuket Kata Avista Karon
Avista Phuket Resort And Spa
Novotel Phuket Kata Avista Resort And Spa Kata Beach
Novotel Phuket Kata Avista Resort Spa

Frequently asked questions

What is the cancellation policy at Novotel Phuket Kata Avista Resort And Spa?

Novotel Phuket Kata Avista Resort And Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Phuket Kata Avista Resort And Spa?

As of 14 Mar 2025, prices found for a 1-night stay for 2 adults at Novotel Phuket Kata Avista Resort And Spa on 25 Mar 2025 start from AU$221.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Phuket Kata Avista Resort And Spa?

Yep, Novotel Phuket Kata Avista Resort And Spa has a free self car park and free extended parking. Onsite parking is limited (max 1 space per unit).

Are there any beaches close to Novotel Phuket Kata Avista Resort And Spa?

Yep, Novotel Phuket Kata Avista Resort And Spa is a short 6-minute walk from Kata Beach. Fun beach activities include snorkelling, scuba diving and body boarding.

Is there a spa on site at Novotel Phuket Kata Avista Resort And Spa?

Yep, there is an onsite spa at Novotel Phuket Kata Avista Resort And Spa. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Novotel Phuket Kata Avista Resort And Spa have a pool?

Novotel Phuket Kata Avista Resort And Spa has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Novotel Phuket Kata Avista Resort And Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Novotel Phuket Kata Avista Resort And Spa?

Novotel Phuket Kata Avista Resort And Spa features 3 outdoor pools, a full-service spa and a 24-hour health club. All guestrooms come with deep soaking tubs, memory foam beds and dining areas.

What makes Novotel Phuket Kata Avista Resort And Spa a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Novotel Phuket Kata Avista Resort And Spa.

Is Novotel Phuket Kata Avista Resort And Spa family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as children's dinnerware and art supplies in the guestrooms, it's no surprise that Novotel Phuket Kata Avista Resort And Spa is a hit with families.

Are there hot tubs in the rooms at Novotel Phuket Kata Avista Resort And Spa?

No, but there are deep-soaking baths in the guestrooms.

Does Novotel Phuket Kata Avista Resort And Spa serve breakfast?

You bet, buffet brekkie is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Novotel Phuket Kata Avista Resort And Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Novotel Phuket Kata Avista Resort And Spa?

Yep, they've got a poolside bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Phuket Kata Avista Resort And Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Novotel Phuket Kata Avista Resort And Spa?

No, only service animals are allowed.

Novotel Phuket Kata Avista Resort And Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 131 out of 212 reviews
Rating 8 - Good. 56 out of 212 reviews
Rating 6 - Okay. 17 out of 212 reviews
Rating 4 - Poor. 3 out of 212 reviews
Rating 2 - Terrible. 5 out of 212 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location. Room was fantastic.
Stayed 4 nights in Feb 2025

8/10 Good

Nicole

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort with amazing friendly staff Buffet breakfast great and restaurant and pool menu great A little disappointed with small gym Happy hour great and suited for all ages We had 3 yr to 17 yrs to young adults in our group and suited all Overall wonderful
Stayed 10 nights in Jan 2025

10/10 Excellent

Maher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Ilona

Stayed 3 nights in Nov 2024

10/10 Excellent

Søren

Travelled with family
Stayed 5 nights in Nov 2024

10/10 Excellent

Dariia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

sakuragih10

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2024

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful retreat in Kata
Adored and loved the Spa and staff. Made my stay wonderful. Loved the location and shuttle to the beach. Location to town…. Pretty much a great hotel with lots of family fun. The only bad part is their internet, which is spotty and is closer to dialup internet days. Their pillows are firm, if you like those, you are in heaven… Great place, i would definitely stay there again
Stayed 9 nights in Nov 2024

10/10 Excellent

Antony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for family
Very friendly and helpful staff. Access to restaurants and bars. Family oriented with happenings for kids. Good pool areas for both kids and grownups with a small waterpark/play area in two of the pools and a bar in another. Watertoys to use for the kids. Good food and drinks. The hill to and from the hotel isn’t too bad. It’s quite short and looks worse than it is. You can use the hotels buses to and from the Kata beach for free. I think they leave every twenty minutes. We would stay here again.
View from our hotel room
View from the pool bar
Night view at the garden
Stayed 15 nights in Oct 2024

10/10 Excellent

Nathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing hotel and facilities, staff were incredibly helpful and always happy. Would not hesitate to stay here again. The property is at the top of a steep hill, just bare this in mind if you have children
Stayed 9 nights in Oct 2024

6/10 Okay

Deepak

Liked: Staff & service
Stayed 7 nights in Nov 2024

10/10 Excellent

Belgin

Stayed 12 nights in Oct 2024

8/10 Good

Setareh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a better hotel for family with kids but overall clean and friendly staff. Walkable distance to the beach, stores and restaurants.
Stayed 2 nights in Nov 2024

8/10 Good

Nikhil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Staff is 10/10 and AMAZING! Would stay again just because of staff. Unfortunately but fortunately for others the hotel is being renovated so the rooftop with Ocean views was not accessible and several rooms are being redone. Will be amazing when they have the rooftop restaurant. Would stay again and recommend to those with kids not really a place for young couples
Stayed 7 nights in Oct 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Natalya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort for kids, and we loved the pools. The grounds were always spotless and very well maintained, and our daughter enjoyed feeding the koi fish. The staff were very friendly and helpful and always smiling. The kids bed made up with fun kids linen was a great touch. Very happy with our stay and we would definitely stay there again!
Stayed 10 nights in Sep 2024

8/10 Good

Robyn, Malvern East

Travelled with partner
Liked: Cleanliness, staff & service, amenities
High on the hill in case of a Tsunami. Fairly quiet hotel.
Stayed 7 nights in Sep 2024

10/10 Excellent

david

Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Sep 2024

8/10 Good

Dani

Liked: Staff & service
The hotel is in a great position to walk into town- though it is on a hill, so people with strollers or elderly would find it more difficult to walk. Our room was very comfortable but the hotel is in definite need of maintenance. We had a pleasant stay. We were there in monsoon season so it was very good value for money . Not sure if we would stay again if it were not on a special.
Stayed 2 nights in Sep 2024

6/10 Okay

Luis, cypress

Travelled with family and small children
Liked: Staff & service
Was ok ,definily not a 5 star but at least 3 All was good,but not the food in room service,food was horrible do not order room service the food is really bad,pool was ok but some lck of cleaning or mantenence..,,etc! Room were ok,beds a little bit hard mattres but ok!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Gaurav

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff at Novotel were amazing. We had a great time at Novotel. This was the first time for us staying in this property and would definitely be back again. 😊😊
Stayed 11 nights in Sep 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Prabjit

Stayed 7 nights in Aug 2024

10/10 Excellent

grant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Positives - everything, across the board. Negatives - its on a pretty steep hill - not fun with a pushchair in the climate. overall, its amazing. stay here.
Stayed 4 nights in Jul 2024