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Holiday Inn & Suites Pigeon Forge Convention Center by IHG

4.0 star property
Riverfront hotel with 24-hour fitness centre and 24-hour business centre

Photo gallery for Holiday Inn & Suites Pigeon Forge Convention Center by IHG

Terrace/patio
Exterior
Point of interest
Breakfast, lunch and dinner served
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Hot tub
  • 24/7 front desk
  • Laundry
The current price is AU$160
includes taxes & fees
20 Apr - 21 Apr

Explore the area

Map
2905 Parkway, Pigeon Forge, TN, 37863
  • Island at Pigeon Forge
    ‪12 min walk‬
  • LeConte Center at Pigeon Forge
    ‪16 min walk‬
  • Dollywood
    ‪12 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪53 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Balcony (Parkway View)

Premium Room, 2 Queen Beds, Balcony (Parkway View)

Premium Room, 2 Queen Beds, Balcony (Parkway View)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible (Communications, Accessible Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Queen Beds, Mobility Accessible (Communications, Accessible Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
  • 31 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Fireplace, River View (Top Floor)

Suite, 1 Bedroom, Fireplace, River View (Top Floor)

Suite, 1 Bedroom, Fireplace, River View (Top Floor)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 43 sq m
  • River view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony (Parkway View)

Premium Room, 1 King Bed, Balcony (Parkway View)

Premium Room, 1 King Bed, Balcony (Parkway View)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 36 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony (Fireplace, Parkway View)

Suite, 1 Bedroom, Balcony (Fireplace, Parkway View)

Suite, 1 Bedroom, Balcony (Fireplace, Parkway View)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Transfer Shower)

Premium Room, 1 King Bed, Mobility Accessible (Transfer Shower)

Premium Room, 1 King Bed, Mobility Accessible (Transfer Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
  • 31 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Balcony, River View (Top Floor)

Premium Room, 1 King Bed, Balcony, River View (Top Floor)

Premium Room, 1 King Bed, Balcony, River View (Top Floor)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 36 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Fireplace

Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 Bedroom, Fireplace

Highlights

Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony (Parkway View)

View from room

Suite, 1 Bedroom, Balcony (Parkway View)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 55 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Balcony, River View (Top Floor)

Premium Room, 2 Queen Beds, Balcony, River View (Top Floor)

Premium Room, 2 Queen Beds, Balcony, River View (Top Floor)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 36 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony (Fireplace, Parkway View)

Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 Bedroom, Balcony (Fireplace, Parkway View)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 55 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room (Specialty)

Egyptian cotton sheets, premium bedding, pillow-top beds

Room (Specialty)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
  • 31 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

Pigeon Forge

Holiday Inn & Suites Pigeon Forge Convention Center by IHG puts you in the heart of Pigeon Forge, within steps of Blake Jones Racing Center and Crave Golf Club. Highlights at this hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .The bistro, The Casual Pint, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. 1700 square feet (158 square metres) of event facilities include 2 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a hot tub and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. .Places within a short walk of this 4-property class Downtown Pigeon Forge hotel include Fast Tracks and Professor Hacker's Lost Treasure Golf.

What's nearby

  • Island at Pigeon Forge - 12 min walk - 1.1 km
  • LeConte Center at Pigeon Forge - 16 min walk - 1.4 km
  • The Ripken Experience - Pigeon Forge - 3 min drive - 2.3 km
  • Titanic Museum - 3 min drive - 3.2 km
  • Dollywood - 12 min drive - 7.7 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 53 min drive

Restaurants

  • ‪Paula Deen's Family Kitchen - ‬12 min walk
  • ‪Ole Smoky Moonshine "The Barn - ‬12 min walk
  • ‪Mellow Mushroom - ‬16 min walk
  • ‪Margaritavile - ‬12 min walk
  • ‪Downtown Flavortown - ‬3 min drive

About this property

Holiday Inn & Suites Pigeon Forge Convention Center by IHG

Riverfront hotel with 24-hour fitness centre and 24-hour business centre
Holiday Inn & Suites Pigeon Forge Convention Center by IHG offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 1700 square feet (158 square metres) and includes a conference centre. The business-friendly Holiday Inn & Suites Pigeon Forge Convention Center by IHG also features a terrace, a fireplace in the lobby, and laundry facilities.

This 4-star Pigeon Forge hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 6 levels
  • 1700 sq ft of conference space
  • 158 sq. m of conference space
  • Built in 2020
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn & Suites Pigeon Forge Convention Center by IHG offers 109 accommodations with coffee/tea makers and complimentary bathrobes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Premium digital televisions are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Pigeon Forge hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Spanish

Similar properties

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  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.9 out of 5, Exceptional, 684 reviews
The price is AU$244
includes taxes & fees
13 Apr - 14 Apr
Compass Hotel by Margaritaville

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 12.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Casual Pint

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (1,700 square foot of space)

Outdoors

  • In a national park
  • On a river
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • High-pile carpet in room
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Ice maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Early check-in subject to availability
Early check-in fee: USD 75
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12.95 per person
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and cash.
    For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Econo Lodge Hotel Pigeon Forge
Econo Lodge Pigeon Forge
Econo Lodge Riverside Hotel Pigeon Forge
Econolodge Pigeon Forge
Pigeon Forge Econo Lodge
Econo Lodge Motel Pigeon Forge
Rodeway Inn Motel Pigeon Forge
Rodeway Inn Pigeon Forge
Rodeway Pigeon Forge

Frequently asked questions

What is the cancellation policy at Holiday Inn & Suites Pigeon Forge Convention Center by IHG?

Holiday Inn & Suites Pigeon Forge Convention Center by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn & Suites Pigeon Forge Convention Center by IHG?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at Holiday Inn & Suites Pigeon Forge Convention Center by IHG on 20 Apr 2025 start from AU$159.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn & Suites Pigeon Forge Convention Center by IHG have a pool?

Holiday Inn & Suites Pigeon Forge Convention Center by IHG has an indoor pool. The pool is open 7:00 AM to 11:00 PM.

What makes Holiday Inn & Suites Pigeon Forge Convention Center by IHG a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Holiday Inn & Suites Pigeon Forge Convention Center by IHG.

Is Holiday Inn & Suites Pigeon Forge Convention Center by IHG family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn & Suites Pigeon Forge Convention Center by IHG is a hit with families.

Does Holiday Inn & Suites Pigeon Forge Convention Center by IHG serve breakfast?

Yep, buffet brekkie is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Holiday Inn & Suites Pigeon Forge Convention Center by IHG?

No, Holiday Inn & Suites Pigeon Forge Convention Center by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn & Suites Pigeon Forge Convention Center by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Holiday Inn & Suites Pigeon Forge Convention Center by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn & Suites Pigeon Forge Convention Center by IHG?

No, only service animals are allowed.

Holiday Inn & Suites Pigeon Forge Convention Center by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 496 out of 717 reviews
Rating 8 - Good. 126 out of 717 reviews
Rating 6 - Okay. 54 out of 717 reviews
Rating 4 - Poor. 19 out of 717 reviews
Rating 2 - Terrible. 22 out of 717 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Tammy

Stayed 4 nights in Dec 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressed!
We were impressed with the cleanliness of this hotel. We have stayed at several in Pigeon Forge but this might be our favorite. Staying in Dec. we didn’t mind but we did not see an outdoor pool so it is not an option for us during a summer stay. However, it is the perfect winter location. The indoor pool and spa was nice and stocked with clean towels. The room was very clean!!! Front desk service was great as well!
Outside of hotel showing location. Can walk to Island.
Stayed 2 nights in Dec 2024

10/10 Excellent

Duane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Mindy

Stayed 4 nights in Dec 2024

4/10 Poor

Robin

Travelled with partner
I paid extra thru expedia to pay at property, planned to arrive right at check in time. Received a call 5 hours prior to check in demanding payment or reservation would be canceled. Once we arrived couldn't even get an ice bucket for our room, at $350 per night. Terrible service will never return.
Stayed 2 nights in Dec 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in Dec 2024

8/10 Good

Dana

Travelled with family
Liked: Staff & service
Not worth the price
Front desk attendant was sweet and efficient, but overall, the hotel was a disappointment. Very dirty elevators, floors, and hallways. Water station was empty in gym. Unsure if the water filter station was working as it should and it was dirty too. Was expecting much better for the price.
Stayed 1 night in Dec 2024

6/10 Okay

Siber

Travelled with family
Disliked: Staff & service
Stain on the sheets, Wi-Fi was poor, I asked front desk, they did not help me at all, I would give this hotel three stars or less.
Stayed 1 night in Dec 2024

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was polite and easy parking
Stayed 3 nights in Dec 2024

10/10 Excellent

Maamon

Stayed 1 night in Nov 2024

8/10 Good

Neka

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Marcia, Asheboro

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Our room was nice and roomy. Appreciated the pullout couch in the corner. The cleanliness was lacking however. Our bathroom had a large amount of long black hair on the floor. In the trash can there was a makeup remover wipe that looked like it had been used and discarded. When my daughter opened up the pullout couch there were chip crumbs in the sheets. It was dusgusting. If it hadn’t been as late as it was I would have requested another room. The lobby had a distinct burnt plastic/chlorine smell. It just felt like I was breathing in toxic air.
Stayed 2 nights in Dec 2024

2/10 Terrible

Eun

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Refused to check in one hour early or leave luggage. The restroom in the lobby was closed, toilet clogged and messed up. Counter person is not kind at all, with no greeting, no restaurant information given. I travel a lot using IHG hotel. It was the worst.
Stayed 1 night in Dec 2024

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities
Heater blew cool air directly onto bed. Had to turn off to be able to sleep
Stayed 3 nights in Dec 2024

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Kinzie

Liked: Cleanliness, room comfort
Pretty Great Stay
Me and my boyfriend have never stayed at this hotel but wanted to see other hotels in Pigeon Forge so we decided on this one. We decided to come a day early for our trip which was handled with ease, even when we got there day of check in it was great but since we did book through Hotels.com (third party) there was some confusion but the reception handled everything perfectly! The place is clean and nice! Would definitely recommend! My only complaint is we needed fresh clean towels and I had called the front desk for some fresh towels and waited a hour for them, after awhile me and my boyfriend decided to grab dinner and come back hoping we’d have fresh towels, there was not, I went to the front desk letting them know it’s now been a hour and thirty minutes and I never received fresh towels, again the receptionist was amazing about it and gave me fresh towels!
Stayed 2 nights in Dec 2024

2/10 Terrible

Leslie

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service
The room was nice. Not fully cleaned and not properly stocked with blankets/pillows/towels. I went to check in an hour early for me to be told my room wasn’t done, without front desk even looking at my room type. When we finally checked in, we had a different agent who seemed to be on drugs. The sofa bed was full of trash. We enjoyed the fireplace in the room but that was pretty much it.
Stayed 1 night in Dec 2024

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property was not clean and food was not good
Stayed 1 night in Dec 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay, stayed here 3 years in a row
Stayed 2 nights in Dec 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Wanda

Stayed 3 nights in Dec 2024

10/10 Excellent

Grant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay and just a few minutes from Dollywood. Plenty to do close by.
Stayed 2 nights in Dec 2024

10/10 Excellent

Patrica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the room and the private sitting area. The bed was comfortabe and we enjoyed the electric fireplace.
Stayed 2 nights in Dec 2024

10/10 Excellent

Carolee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Dec 2024