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La Concha Renaissance San Juan Resort

4.0 star property
Stylish resort on the shore with 3 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for La Concha Renaissance San Juan Resort

View from room
Property amenity
Exterior
Banquet hall
City view

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
The price is AU$593
includes taxes & fees
25 Nov - 26 Nov

Explore the area

Map
1077 Ashford Ave Condado, San Juan, 00907
  • Casino del Mar at La Concha Resort
    3 min walk
  • Condado Beach
    12 min walk
  • Plaza del Mercado
    13 min walk
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    8 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Partial Ocean View

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Partial Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
LCD TV
Sofa bed - double
  • 53 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, City View (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Non Smoking, City View (Mobility Accessible, Roll-In Shower)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
LCD TV
Sofa bed - double
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Down duvet
  • 37.0 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View, Tower (Tower)

Room, 2 Double Beds, Ocean View, Tower (Tower)

Room, 2 Double Beds, Ocean View, Tower (Tower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Ocean View (Mobility Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, Ocean View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, City View (Balcony)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Balcony, City View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
LCD TV
Down duvet
  • 54 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Tower

Premium bedding, down duvets, in-room safe, desk

Room, 1 Queen Bed, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • 37 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, Ocean View (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View, Tower

Room, 1 King Bed, Ocean View, Tower

Room, 1 King Bed, Ocean View, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • 37 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Ocean View, Tower (Ocean View, Tower)

Premium bedding, down duvets, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed, Ocean View, Tower (Ocean View, Tower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - double
Separate bedroom
Premium bedding
Blackout curtains
  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony, City View (Balcony)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Balcony, City View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
LCD TV
Sofa bed - double
  • 53.9 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony, Oceanfront (Balcony, Ocean View)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Balcony, Oceanfront (Balcony, Ocean View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
LCD TV
Sofa bed - double
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony, City View (Corner, Balcony)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Balcony, City View (Corner, Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Down duvet
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Royal Sonesta San Juan

Pool
Spa
Pet-friendly
Restaurant
4.5 out of 5, Wonderful, (1626)
The price is AU$857
for 1 night
includes taxes & fees
8 Dec - 9 Dec
The Royal Sonesta San Juan

About the area

San Juan

La Concha Renaissance San Juan Resort places you steps from Casino del Mar at La Concha Resort and within a 15-minute stroll of Condado Beach. Highlights at this beachfront resort include 7 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing day at Elemara can include massages, facials and body treatments along with aromatherapy and mani/pedis. Marena is open for lunch. With 2 beach bars and 4 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 hot tubs and nightclub. 30788 square feet (2860 square metres) of event facilities include 9 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find a casino, free Wi-Fi in public areas and a 24-hour gym. Full breakfast is available daily between 6:30 AM and 11 AM. There's also valet parking, along with the convenience of a bus station shuttle. .Attractions within a 30-minute walk of this 4-property class Condado resort include Distrito T-Mobile and Escambron Beach.
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What's nearby

  • Casino del Mar at La Concha Resort - 3 min walk - 0.3 km
  • Condado Beach - 12 min walk - 1.1 km
  • Distrito T-Mobile - 4 min drive - 3.4 km
  • Pan American Pier - 4 min drive - 3.4 km
  • Puerto Rico Convention Center - 5 min drive - 3.7 km

Getting around

  • Domenech Station - 6 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 13 min drive

Restaurants

  • ‪Pannes - ‬1 min walk
  • ‪Serafina Restaurant - ‬2 min walk
  • ‪Semilla Kitchen and Bar - ‬2 min walk
  • ‪La Vergüenza Condado - ‬2 min walk
  • ‪Christianson - ‬2 min walk

About this property

La Concha Renaissance San Juan Resort

Stylish resort on the shore with 3 outdoor swimming pools
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At La Concha Renaissance San Juan Resort, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 4 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This Art Deco resort also offers a 24-hour fitness centre, a garden and a terrace. For a fee, parking is available.

This 4-star San Juan resort is smoke free.

  • 483 guestrooms or units
  • 12 levels
  • 3 buildings
  • 7 dining venues
  • 2 bars on the beach
  • 4 bars or lounges
  • 30788 sq ft of conference space
  • 2860 sq. m of conference space
  • Built in 1958
  • Casino
  • Nightclub
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
La Concha Renaissance San Juan Resort offers 483 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and MP3 docking stations. Beds feature down duvets and premium bedding. 37-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries.

This San Juan resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Elemara has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Bus station shuttle (surcharge)
  • Parking on site (USD 20 per day; includes in/out privileges)
  • Valet parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 44 for adults and USD 20 for children
  • 2 beach bars
  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Aroma
  • Komakai
  • Marena
  • Solera
  • The Loft Beach Front

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 30,788 square feet of conference space
  • 9 meeting rooms
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Front entrance ramp
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • 3 buildings
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1958
  • Double-glazed windows
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • IPod dock
  • MP3 dock
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 8 October 2024 to 31 January 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Lobby
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per night
  • Weight limit: 50 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 65 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 44 for adults and from USD 20 for children
  • Self-parking fee: USD 20 per day (in/out privileges)
  • Valet parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Concha Renaissance
Concha Renaissance Resort
Concha Renaissance San Juan
Concha Renaissance San Juan Resort
Concha Resort
Concha Resort San Juan
Renaissance San Juan
Renaissance San Juan Resort
San Juan Renaissance
La Concha Renaissance San Juan
La Concha Renaissance San Juan Resort Resort
La Concha Renaissance San Juan Resort San Juan
La Concha Renaissance San Juan Resort Resort San Juan

Frequently asked questions

What is the cancellation policy at La Concha Renaissance San Juan Resort?

La Concha Renaissance San Juan Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at La Concha Renaissance San Juan Resort?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at La Concha Renaissance San Juan Resort on 25 Nov 2024 start from AU$493.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at La Concha Renaissance San Juan Resort?

Yep, La Concha Renaissance San Juan Resort has a self car park with in/out privileges for USD 20 per day.

Are there any beaches close to La Concha Renaissance San Juan Resort?

Yep, La Concha Renaissance San Juan Resort is a short 12-minute walk from Condado Beach. Fun beach activities include yoga, volleyball and snorkelling. You can also find motor boats and boat tours.

Is there a spa on site at La Concha Renaissance San Juan Resort?

Yep, Elemara is available for guests. You'll enjoy heaps of services like facials and body treatments.

Does La Concha Renaissance San Juan Resort have a pool?

Yep, and guests love it! La Concha Renaissance San Juan Resort has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at La Concha Renaissance San Juan Resort?

La Concha Renaissance San Juan Resort features 2 beach bars, 3 outdoor pools and 2 hot tubs.

What makes La Concha Renaissance San Juan Resort a romantic place to stay?

Couples spa treatments and beachfront dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at La Concha Renaissance San Juan Resort.

Is La Concha Renaissance San Juan Resort family-friendly?

You bet! With amenities such as babysitting services and 3 outdoor pools, as well as free infant beds in the guestrooms, it's no surprise that La Concha Renaissance San Juan Resort is a hit with families.

Does La Concha Renaissance San Juan Resort serve breakfast?

Yep, full brekkie is on offer daily from 6:30 AM to 11 AM.

Is there a free airport shuttle available at La Concha Renaissance San Juan Resort?

No, La Concha Renaissance San Juan Resort does not offer an airport shuttle service.

Is there a bar or restaurant at La Concha Renaissance San Juan Resort?

Relax with a coldie at the 2 beach bars or 4 lounge bars, and grab a meal at La Concha Renaissance San Juan Resort's 7 restaurants. The property will be renovating its dining venue from October 8 2024 until January 31 2025 (completion date subject to change).

What time are check-in & check-out at La Concha Renaissance San Juan Resort?

Check-in begins at 4 PM. Check-out time is 11 AM.

La Concha Renaissance San Juan Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1267 out of 1923 reviews" "
Rating 8 - Good. 367 out of 1923 reviews" "
Rating 6 - Okay. 148 out of 1923 reviews" "
Rating 4 - Poor. 65 out of 1923 reviews" "
Rating 2 - Terrible. 76 out of 1923 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five stars all around the board!
Stayed 3 nights in Aug 2024

6/10 Okay

Erica

Stayed 3 nights in Aug 2024

8/10 Good

Adrianne

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
La Concha
It was nice. I felt it a bit overpriced. Our room was not ready on time and we were unable to check in until after dinner. Very loud music everywhere. Not relaxing or comfortable for families. I would recommend staying somewhere else if you have children.
Stayed 1 night in Aug 2024

8/10 Good

Sue

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was absolutely great except for on one day we wanted to stay in and rest up, the construction made it impossible because the drilling was so loud. We talked to the front desk and they moved us to another room but it wasn’t ready until six hours later so we had to sit by the pool which was extremely loud. They took away our resort fees for that day ($70 or so) as consideration.
Stayed 5 nights in Aug 2024

10/10 Excellent

CHRISTOPHER

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great service, beautiful people and beautiful smiles all around. I have been all over and Puerto Rico is by far my favorite place to get away. La Concha was an exceptional stay. Thank you!
Stayed 3 nights in Aug 2024

10/10 Excellent

Agnes

Parking: There is parking garage near the hotel but the garage its so narrow to maneuver and parked so if you are a guest at the hotel the nightly rate it’s decent but if you are not a guest at the hotel its quite expensive The outside could use some updates needs to be painted. The beach chairs and umbrellas are worn and broken. The hotel has seen better days. The beach water is rough. In order to access your room you need your room key to have the elevator take you to the floor. That was kind of a hassle and did have to had my keys reset.
Stayed 1 night in Aug 2024

2/10 Terrible

Alejandra

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Had a bad experience at La Concha, they never informed us of active construction going on. Could not sleep or take my morning conference calls the drilling and hammering was super loud. There was also a drop coming out the vents AC was not working. Out by the pool again the construction going on i was laying down relaxing on the chairs and had tiny rocks of debris fall on me. For the amount paid . Not worth it .
Stayed 3 nights in Aug 2024

10/10 Excellent

Donald, CROMPOND

No rental car necessary - just step outside to lots of restaurants, stores, pools, and yes, oceanfront beach. Employees were a pleasure. Tip: Pay in advance for nice breakfast / brunch buffet 6AM-Noon. Well worth it. I think all rooms are ocean front.
Stayed 4 nights in Aug 2024

10/10 Excellent

Latisha

Travelled with family
Liked: Cleanliness, staff & service, amenities
The aesthetic the views the ocean the people customer service was on point! Will be back!!
Stayed 2 nights in Aug 2024

2/10 Terrible

Elizabeth

Travelled with group
Disliked: Cleanliness, property conditions & facilities
When came not a true suite. Then had a hot tub. Didn’t have filled with water. The staff after 3 calls just said fill it up. Respectfully a hot tub needs chemicals. Then after being out all day we come to our patio to find a mens used wet bathing suit and multiple cigarette. I called front desk nobody came. Went down and the man said ok I’ll report it. And I said no I want next steps. Nobody followed up. Nobody apologized. Nobody gave us a drink or a discount. Nobody cared that someone had used our room. And then tried to tell me it all blew on our patio from above. Absolutely the worst stay of my travel career.
Stayed 3 nights in Aug 2024

6/10 Okay

Jennifer

Travelled with partner
Liked: Property conditions & facilities
I asked and paid for a City view they gave me the view of a junk yard!
Stayed 4 nights in Aug 2024

10/10 Excellent

Stephanie Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent all around. Very clean and great service. The bar in the middle to the night club at night perfect and perfect for your 18 kids. Everyone was friendly and helpful. Every morning you are greeted with a good morning or Buenos Dias. Great mid point location. Beach access from the hotel very easy. My family and I will be back.
Stayed 3 nights in Aug 2024

10/10 Excellent

Anais

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There aren’t to many like this out there so I highly recommend this resort. Beautiful. Ocean right outside and the balcony view of the ocean was amazing.
Stayed 3 nights in May 2024

6/10 Okay

Wendy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
They added the resort fees but also additional fees. It was 250 more than what we had already paid.
Stayed 3 nights in Aug 2024

8/10 Good

Jocelyn

Travelled with family
Liked: Cleanliness, staff & service
It was nice. They are upgrading the rooms so I imagine it will be beautiful. We had one of the older rooms. The staff is wonderful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ruben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Properry location
Stayed 7 nights in Aug 2024

8/10 Good

Rose Flore

Travelled with partner
Liked: Cleanliness, amenities
The entrance to the resort captures the relaxation theme very well. The beach was beautiful from this location. The pools at the resort was warm and inviting. Most of the staff was nice and friendly. The food in the lobby was good. Great bartenders and music.
Stayed 3 nights in Aug 2024

8/10 Good

Deidra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort just expensive so eat off the property
Stayed 4 nights in Aug 2024

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The pool
Stayed 5 nights in Aug 2024

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great friendly staff made me feel welcomed from check in to check out. Perfect location with beach access and lots of locals bars, restaurants, and entertainment in walking distance.
Stayed 4 nights in Aug 2024

10/10 Excellent

Taina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Brittany

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Natasha

Travelled with partner
Liked: Staff & service, property conditions & facilities
Beautiful resort and pools. Love the access to the beach and the the dining options around
Stayed 3 nights in Aug 2024

8/10 Good

Cherrelle, Roslindale

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

deneega

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This was my birthday present and I loved the decor and the politeness of the staff members. The room didn’t disappoint. The night life was a vibe. Access from the pool to the beach was convenient. The property is under construction so during the day it was noisy. My only complaint was upon arrival they tried to charge me 400. Security deposit and 288 resort fee. I was aware of the resort fee. The security deposit was unexpected. Besides that I would definitely return.
Stayed 4 nights in Aug 2024