4/10 Poor
Ben
Business traveller
2 Nov 2023
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Improvements needed.
A hotel with many limitations. I stayed here for a business trip for two nights that coincided with a national holiday and storm Ciaran. Not a great combination to be away for work.
The check in was quick and efficient and was informed the restaurant would be closed the next night (I presumed for the holiday). I booked dinner to that night as advised booking recommended.
Restaurant had me and one other couple and very limited menu. But food was good.
Breakfast however was very disappointing, a few pastries and cheese/ham and eggs.
No staff member checked up on breakfast situation either morning during the time I was eating.
However, the biggest concern I had was that an alert was issued by the local government regarding the storm, there was no effort by the hotel staff to reassure guests and when asked directly for guidance the response was not helpful in any way. As a non speaking French visitor this made me feel very isolated and at risk and felt I needed to check out of the hotel and leave despite an official ban on travel due to storm damage.
As a guest I did not feel welcome at all.
Ben
Stayed 2 nights in Oct 2023