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Embassy Suites by Hilton Portland Downtown

4.0 star property
Historic Portland hotel in Downtown Portland with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Portland Downtown

Lobby
Pool
Exterior
Premium bedding, down duvets, in-room safe, desk
2 restaurants, breakfast, lunch served; local and international cuisine

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
319 SW Pine St, Portland, OR, 97204
  • Tom McCall Waterfront Park
    4 min walk
  • Roseland Theater
    4 min walk
  • Lan Su Chinese Garden
    5 min walk
  • Portland, OR (PDX-Portland Intl.)
    15 min drive

Room options

View all photos for King Suite

Premium bedding, down duvets, in-room safe, desk

King Suite

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Queen Suite

Premium bedding, down duvets, in-room safe, desk

Two Queen Suite

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King, Suite

Premium bedding, down duvets, in-room safe, desk

King, Suite

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Allergy Friendly

Premium bedding, down duvets, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking, Allergy Friendly

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Allergy Friendly

Premium bedding, down duvets, in-room safe, desk

Suite, 2 Queen Beds, Accessible, Allergy Friendly

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Allergy Friendly

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed, Accessible, Allergy Friendly

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

55-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Allergy Friendly

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Allergy Friendly

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Living area

Presidential Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King Corner Suite

Premium bedding, down duvets, in-room safe, desk

King Corner Suite

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King Conference Suite

Standard Room

King Conference Suite

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Studio Suite

Studio Suite, 1 King Bed

King Studio Suite

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom 2 Bath King Suite

Premium bedding, down duvets, in-room safe, desk

2 Bedroom 2 Bath King Suite

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 65 sq m
  • Sleeps 6
  • 2 King Beds OR 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Suite, 2 Queen Beds

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, 2 Bathrooms

Premium bedding, down duvets, in-room safe, desk

Suite, Multiple Beds, Accessible, 2 Bathrooms

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 59 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, in-room safe, desk

Studio Suite, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Presidential Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Corner)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub (Corner)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down duvets, in-room safe, desk

Suite, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (High Floor)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub (High Floor)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible

Premium bedding, down duvets, in-room safe, desk

Suite, 2 Queen Beds, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds

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About the area

Portland

Embassy Suites by Hilton Portland Downtown puts you in the heart of Portland, within just a 10-minute stroll of Lan Su Chinese Garden and Pioneer Courthouse Square. Highlights at this historic hotel include free daily breakfast, a 24-hour gym and a bar/lounge. .The family restaurant, Kingsland Kitchen, serves local and international cuisine and is open for breakfast, brunch and lunch. Enjoy the gym and sauna. 14004 square feet (1301 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a free manager's reception and laundry facilities. Free on-the-go breakfast is available daily between 6:30 AM and 9:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of car rentals on site. .Sights within a 20-minute walk of this 4-property class Downtown Portland hotel include Portland State University and Portland Art Museum.

What's nearby

  • Pioneer Courthouse Square - 8 min walk - 0.7 km
  • Portland State University - 14 min walk - 1.2 km
  • Portland Art Museum - 15 min walk - 1.3 km
  • Moda Center - 18 min walk - 1.5 km
  • Oregon Convention Center - 3 min drive - 2.1 km

Getting around

  • SW 5th-Oak Street Station - 3 min walk
  • Portland Union Station - 12 min walk
  • Portland International Airport (PDX) - 15 min drive

Restaurants

  • ‪Voodoo Doughnut - ‬2 min walk
  • ‪Pine Street Market - ‬2 min walk
  • ‪Dante's - ‬2 min walk
  • ‪Kingsland Kitchen - ‬1 min walk
  • ‪Dan & Louis Oyster Bar - ‬2 min walk

About this property

Embassy Suites by Hilton Portland Downtown

Historic Portland hotel in Downtown Portland with 2 restaurants
Embassy Suites by Hilton Portland Downtown offers its guests a sauna and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 14004 square feet (1301 square metres) and includes a conference centre. A library, a vending machine, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Portland Downtown. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Portland hotel is smoke free.

  • 1 building
  • 276 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Conference rooms
  • 14004 sq ft of conference space
  • 1301 sq. m of conference space
  • Built in 1912
  • To-go breakfast (free)
  • Manager's reception (free)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Embassy Suites by Hilton Portland Downtown offers 276 air-conditioned accommodations with MP3 docking stations and a safe. Beds feature down duvets and premium bedding. 55-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Portland hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Bosnian, Chinese (Mandarin), English, French, German, Russian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 59 per day; includes in/out privileges)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • Kingsland Kitchen
  • Mother's Bistro

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (14,004 square foot of space)
  • Meeting rooms

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1912
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Valet parking fee: USD 59 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Portland-Downtown
Embassy Suites Portland-Downtown
Portland-Downtown Embassy Suites
Embassy Suites Portland - Downtown Hotel Portland
Portland Embassy Suites
Embassy Suites Portland-Downtown Hotel
Embassy Suites by Hilton Portland Downtown Hotel
Embassy Suites by Hilton Portland Downtown Portland
Embassy Suites by Hilton Portland Downtown Hotel Portland

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Portland Downtown?

Embassy Suites by Hilton Portland Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Portland Downtown?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Portland Downtown on 1 Dec 2024 start from AU$212.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Portland Downtown?

Yep, Embassy Suites by Hilton Portland Downtown has valet parking with in/out privileges for USD 59 per day. Onsite parking is limited (max 1 space per unit).

What makes Embassy Suites by Hilton Portland Downtown a romantic place to stay?

Al fresco dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Embassy Suites by Hilton Portland Downtown.

Is Embassy Suites by Hilton Portland Downtown family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Portland Downtown is a hit with families.

Does Embassy Suites by Hilton Portland Downtown serve breakfast?

You bet, our visitors can't get enough of the free on-the-go brekkie here! Offered daily between 6:30 AM and 9:30 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Portland Downtown?

No, Embassy Suites by Hilton Portland Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Portland Downtown?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Embassy Suites by Hilton Portland Downtown?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Embassy Suites by Hilton Portland Downtown?

Cats and dogs are welcome at Embassy Suites by Hilton Portland Downtown, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Embassy Suites by Hilton Portland Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 565 out of 1017 reviews" "
Rating 8 - Good. 236 out of 1017 reviews" "
Rating 6 - Okay. 121 out of 1017 reviews" "
Rating 4 - Poor. 51 out of 1017 reviews" "
Rating 2 - Terrible. 44 out of 1017 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Brandy

Stayed 1 night in Aug 2024

8/10 Good

Courtney

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The location, hotel itself, staff and the breakfast were great. The room cleanliness wasn’t great. There was slimy mildew around the tub and the bathroom sink which means it hasn’t been cleaned in a while, and the shower curtain had mold on it. We marked that we had 4 people staying and asked for a roll out bed. When we arrived it was in the hallway so we had to move furniture around and put bedding on it (and only one sheet was with the roll out bed), seemed like a lot of work on our end considering we had told it would cost us an extra $30/night for this option. We also had to call down late at night to have bedding delivered for the pull out since there wasn’t any in the room for it. We still did enjoy our time though and would return if we stay in Portland again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed overnight stay allowed to check in early so was able to enjoy walk around town for the afternoon
Stayed 1 night in Aug 2024

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Isan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall the property was great; the surrounding areas and parking are very unsafe and nasty.
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2024

4/10 Poor

Caitlin

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
When we first arived we were rushed out of our car by the valet their was no cart for us to put our belongings on so we waited outside for 10mins with all of our lugage on the ground waiting for a cart. Once we did get a cart we waited another 5 mins to just get a elevator there was only a 8 person max and with the cart you can only fit up to 3 people in an elevator, 10 different times after we push the elevator button it came with an elevator withbpeople already on. The pillows were trriable, and there was mold in the shower. I have stayed at several different embassy suits and have alwasy had an enjoyable stay, this was not at all what i have come to expect from embassy sutis very disipointed.
Stayed 1 night in Aug 2024

8/10 Good

charles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice and well kept up. Portland is just a mess.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
It was a perfect location for what we were planning to do in Portland. The hotel was nice and we enjoyed our room and time visiting the area.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mia, Prineville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its not the hotels fault that portland has descended into chaos. If you dont know about the state of portland, look it up. Otherwise this hotel is top notch. I would recommend it to anyone.
Stayed 1 night in Aug 2024

6/10 Okay

Susan

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The maid came twice in six days; made the bed but left the garbage and dirty towels. Nice breakfast and happy hour but strange dark basement dining room. Mismatched decorating with grey granite and tan walls. Basically the price was right but the place needs a facelift.
Stayed 6 nights in Aug 2024

10/10 Excellent

Gayle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Cailin

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness
Good size rooms. Services could be better.
Stayed 2 nights in Aug 2024

10/10 Excellent

Carisa, Ellendale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms with friendly staff. Vintage charm
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location in downtown Portland. The hotel is “as expected” for embassy suites
Stayed 1 night in Aug 2024

10/10 Excellent

Jon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

David, Mobile

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Mya at the front desk was absolutely wonderful and a huge help to us. Great employee for you
Stayed 2 nights in Aug 2024

10/10 Excellent

Marlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very polite and accommodating. Our room was clean, spacious and comfortable. The indoor pool/spa were clean. The breakfast that was offered was decent. Our overall experience was delightful.
Stayed 1 night in Aug 2024

8/10 Good

Nicole

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Garrett

Liked: Staff & service
A few short comings as far as the quality of the room went. The cleanliness of the pool and floors in certain areas were less than desirable but overall it was a satisfactory stay. The staff were friendly and the breakfast/evening services were excellent
Stayed 2 nights in Aug 2024

8/10 Good

Hongyu

Travelled with partner
Liked: Cleanliness, staff & service
We really enjoyed the food at the Midtown Beer Garden which is 4 mins walk from the hotel. It is very convenient to walk around and find food as well as going to the Convention Center. The only thing I gave 4 stars is the low water pressure and temperature of the shower. It took 5 mins to get the hot water ready for the shower.
Stayed 7 nights in Aug 2024

10/10 Excellent

juan

Travelled with partner
Liked: Staff & service, amenities
I liked the lobby architecture but the room had Some dirty tables and only supplied with one towel
Stayed 2 nights in Aug 2024