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Embassy Suites by Hilton Portland Downtown

4.0 star property
Historic Portland hotel in Downtown Portland with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Portland Downtown

Lobby
Exterior
View from property
Pool
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • Housekeeping
  • Bar
The price is AU$205
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
319 SW Pine St, Portland, OR, 97204
  • Tom McCall Waterfront Park
    4 min walk
  • Roseland Theater
    4 min walk
  • Pioneer Courthouse Square
    8 min walk
  • Portland, OR (PDX-Portland Intl.)
    15 min drive

Room options

View all photos for King Suite

Premium bedding, down duvets, in-room safe, desk

King Suite

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Queen Suite

Premium bedding, down duvets, in-room safe, desk

Two Queen Suite

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King, Suite

Premium bedding, down duvets, in-room safe, desk

King, Suite

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Allergy Friendly

Premium bedding, down duvets, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking, Allergy Friendly

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Allergy Friendly

Premium bedding, down duvets, in-room safe, desk

Suite, 2 Queen Beds, Accessible, Allergy Friendly

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Allergy Friendly

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed, Accessible, Allergy Friendly

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

55-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Allergy Friendly

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Allergy Friendly

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Living area

Presidential Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King Corner Suite

Premium bedding, down duvets, in-room safe, desk

King Corner Suite

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King Conference Suite

Standard Room

King Conference Suite

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Studio Suite

Studio Suite, 1 King Bed

King Studio Suite

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom 2 Bath King Suite

Premium bedding, down duvets, in-room safe, desk

2 Bedroom 2 Bath King Suite

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 65 sq m
  • Sleeps 6
  • 2 King Beds OR 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Suite, 2 Queen Beds

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, 2 Bathrooms

Premium bedding, down duvets, in-room safe, desk

Suite, Multiple Beds, Accessible, 2 Bathrooms

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • 59 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, in-room safe, desk

Studio Suite, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Presidential Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Corner)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub (Corner)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down duvets, in-room safe, desk

Suite, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (High Floor)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub (High Floor)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible

Premium bedding, down duvets, in-room safe, desk

Suite, 2 Queen Beds, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior

Hyatt House Portland/Downtown

Pool
Breakfast included
Pet-friendly
Free WiFi
4.5 out of 5, Wonderful, (1633)
The price is AU$238
for 1 night
includes taxes & fees
9 Jan - 10 Jan
Hyatt House Portland/Downtown

About the area

Portland

Embassy Suites by Hilton Portland Downtown puts you in the heart of Portland, within just a 10-minute stroll of Lan Su Chinese Garden and Pioneer Courthouse Square. Highlights at this historic hotel include free daily breakfast, a 24-hour gym and a bar/lounge. .The family restaurant, Kingsland Kitchen, serves local and international cuisine and is open for breakfast, brunch and lunch. Enjoy the gym and sauna. 14004 square feet (1301 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a free manager's reception and laundry facilities. Free on-the-go breakfast is available daily between 6:30 AM and 9:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of car rentals on site. .Sights within a 20-minute walk of this 4-property class Downtown Portland hotel include Portland State University and Portland Art Museum.

What's nearby

  • Pioneer Courthouse Square - 8 min walk
  • Portland State University - 14 min walk
  • Portland Art Museum - 15 min walk
  • Moda Center - 18 min walk
  • Oregon Convention Center - 3 min drive

Getting around

  • SW 5th-Oak Street Station - 3 min walk
  • Portland Union Station - 12 min walk
  • Portland International Airport (PDX) - 15 min drive

Restaurants

  • ‪Voodoo Doughnut - ‬2 min walk
  • ‪Pine Street Market - ‬2 min walk
  • ‪Dante's - ‬2 min walk
  • ‪Kingsland Kitchen - ‬1 min walk
  • ‪Dan & Louis Oyster Bar - ‬2 min walk

About this property

Embassy Suites by Hilton Portland Downtown

Historic Portland hotel in Downtown Portland with 2 restaurants
Embassy Suites by Hilton Portland Downtown offers its guests a sauna and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 14004 square feet (1301 square metres) and includes a conference centre. A library, a vending machine, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Portland Downtown. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Portland hotel is smoke free.

  • 1 building
  • 276 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Conference rooms
  • 14004 sq ft of conference space
  • 1301 sq. m of conference space
  • Built in 1912
  • To-go breakfast (free)
  • Manager's reception (free)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Embassy Suites by Hilton Portland Downtown offers 276 air-conditioned accommodations with MP3 docking stations and a safe. Beds feature down duvets and premium bedding. 55-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Portland hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Bosnian, Chinese (Mandarin), English, French, German, Russian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 59 per day; includes in/out privileges)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • Kingsland Kitchen
  • Mother's Bistro

Things to do

  • 24-hour gym
  • Library
  • Sauna
  • Shopping

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (14,004 square foot of space)
  • Meeting rooms

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Valet parking fee: USD 59 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Portland-Downtown
Embassy Suites Portland-Downtown
Portland-Downtown Embassy Suites
Embassy Suites Portland - Downtown Hotel Portland
Portland Embassy Suites
Embassy Suites Portland-Downtown Hotel
Embassy Suites by Hilton Portland Downtown Hotel
Embassy Suites by Hilton Portland Downtown Portland
Embassy Suites by Hilton Portland Downtown Hotel Portland

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Portland Downtown?

Embassy Suites by Hilton Portland Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Portland Downtown?

As of 26 Dec 2024, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Portland Downtown on 5 Jan 2025 start from AU$205.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Portland Downtown?

Yep, Embassy Suites by Hilton Portland Downtown has valet parking with in/out privileges for USD 59 per day. Onsite parking is limited (max 1 space per unit).

What makes Embassy Suites by Hilton Portland Downtown a romantic place to stay?

Al fresco dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Embassy Suites by Hilton Portland Downtown.

Is Embassy Suites by Hilton Portland Downtown family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Portland Downtown is a hit with families.

Does Embassy Suites by Hilton Portland Downtown serve breakfast?

You bet, our visitors can't get enough of the free on-the-go brekkie here! Offered daily between 6:30 AM and 9:30 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Portland Downtown?

No, Embassy Suites by Hilton Portland Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Portland Downtown?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Embassy Suites by Hilton Portland Downtown?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Embassy Suites by Hilton Portland Downtown?

Cats and dogs are welcome at Embassy Suites by Hilton Portland Downtown, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Embassy Suites by Hilton Portland Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 560 out of 1007 reviews" "
Rating 8 - Good. 236 out of 1007 reviews" "
Rating 6 - Okay. 118 out of 1007 reviews" "
Rating 4 - Poor. 49 out of 1007 reviews" "
Rating 2 - Terrible. 44 out of 1007 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Heidi

Stayed 1 night in Sep 2024

6/10 Okay

JOSEF, NORWALK

Travelled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The hotel is due for a serious remodel. The sofa bed mattress was so terrible, that I felt more comfortable sleeping on the floor than sleeping on the bed. On the plus side, most of the employees were friendly.
Stayed 2 nights in Sep 2024

8/10 Good

Nathan

Stayed 1 night in Sep 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here many times. Always a pleasure. Good value for money and the rooms are comfortable and spacious. Evening guest reception with drinks and snacks is appreciated and breakfast is decent with several options including an omlett station.
Stayed 1 night in Sep 2024

10/10 Excellent

Juanzia S

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great value! Clean and comfortable!
Stayed 1 night in Sep 2024

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Afternoon refreshments were a pleasant surprise. Breakfast was outstanding
Stayed 2 nights in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very elegant, Everything looks very nice. We picked the location because of the hot tub pool and spa. We very much enjoyed our stay and the complementary drinks and Breakfast. We can’t wait to come back and stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Diana, Lebanon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love coming here!
Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bedbugs
It was nice. Old. Needs new carpet. My friend got bit by something.
Stayed 1 night in Sep 2024

8/10 Good

sheng

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The good: the building is old and looks cool with great breakfast and amenities The bad: the sofa bed is sooooo bad and the roll away bed is sooo bad and the regular bed is sooo bad. If they invest back into getting good mattresses this place would be fantastic.
Stayed 2 nights in Jul 2024

2/10 Terrible

Sinh

Disliked: Amenities, property conditions & facilities
They shut off water from 11pm to 3am while we were staying there. All we got was a “sorry for your inconvenience.” Would you stay at a hotel where they shut off water at night?
Stayed 2 nights in Sep 2024

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent service from staffing and they make a delicious continental breakfast 😋 . Only one thing i wish they had was parking for guests but there is close parking lots so its all good. I would still stay there again regardless
Stayed 2 nights in Sep 2024

10/10 Excellent

Courtney

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Only thing was you can still hear the loud music about 2 AM
Stayed 1 night in Sep 2024

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Sep 2024

10/10 Excellent

Debra, Monroe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool vintage hotel. Attentive valet parking crew and nice front desk staff. Fun happy hour and great breakfast with so many choices. My husband and I enjoyed our stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Lorna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything.
Stayed 1 night in Sep 2024

10/10 Excellent

M

Travelled with family and small children
Liked: Staff & service, amenities
We loved almost everything about this hotel! Only 2 complaints, under the bed looked like it hadn't been cleaned under in a while. Also, at no fault of this hotel or it's staff ; We felt a little unsafe outside of the hotel but that was our own fault for not doing our research ahead of time on the area. All in all wonderful stay and the breakfast room is very impressive!
Stayed 1 night in Sep 2024

10/10 Excellent

Marvyn

Stayed 1 night in Sep 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They did lose our car in the parking garage and took over an hour for them to find it. That was not fun!
Stayed 1 night in Aug 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Britney

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was warm and professional, especially given what appeared to be a high stress environment. I prefer kindness to perfection when I’m away from home, and I appreciated the care they treated their jobs with. The pool was wonderful and my kids loved it. There was an ADA lift down to the pool level but not into it, at least that I saw. The concrete would be a slipping hazard for someone without sure footing. The elevators were a bit cramped; our family of four took an entire one shoulder to shoulder with a cart, and during check out time it took twenty minutes to go one direction. So be aware of that. We also got a bit of a shock when my five year old opened the outer door of our floor, which happened to be right next to our corner room, and right next to his precious body was now a seven story sink hole in the form of an escape ladder which spanned the entire building without breaks… there was no lock on the door (it’s an emergency exit but those can also be fitted with alarms, ensuring no exit is unnoticed and people are warned to potential danger), and there was absolutely no device or safety precaution preventing someone from tripping and falling down that abyss, and what parent wouldn’t be chilled by that sight. I felt a bit betrayed by something so dangerous being so easily accessible. It’s difficult enough to keep your kids alive outside this hotel, what with traffic, roaming dogs and people going through crisis’ right outside the door. Mixed review
Stayed 2 nights in Sep 2024

10/10 Excellent

Royal

Stayed 1 night in Aug 2024

2/10 Terrible

ha, Arlington

Travelled with family
Disliked: Staff & service
This hotel customer service is terrible. I was double charged for the night we stayed at the hotel. I contacted both Expedia and hotel directly, the hotel has used my credit card to charge for their guest 3 nights after we left, but refused to refund to my bank. I could not get the money back from the bank. This is a robbery. I want to put 0 for this hotel service but 1 is the lowest I can pick. Be careful when you provide your card information to this hotel, they will use your card without your consent!!!
Stayed 1 night in Aug 2024