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Grand Hyatt Bali

5.0 star property
On private beach with 5 outdoor pools, near Nusa Dua Beach

Photo gallery for Grand Hyatt Bali

5 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas
Bar (on property)
Couples treatment room(s), sauna, hot tub, body treatments, aromatherapy
Lounge
Indonesian cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
The current price is AU$197
includes taxes & fees
14 Mar - 15 Mar

Explore the area

Map
Kawasan Wisata Nusa Dua BTDC, Nusa Dua, Bali, 80363
  • Bali Collection Shopping Centre
    ‪2 min walk‬
  • Nusa Dua Beach
    ‪8 min walk‬
  • Bali Nusa Dua Theater
    ‪9 min walk‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪22 min drive‬

Room options

View all photos for Grand, Executive Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Grand, Executive Suite, 1 King Bed

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 141 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
  • 96 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Executive)

1 bedroom, minibar, in-room safe, desk

Executive Suite, 1 King Bed (Executive)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 141 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Club Access)

1 bedroom, minibar, in-room safe, desk

Club Room, 1 King Bed (Club Access)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds (Club Access)

Deluxe Room, 2 Single Beds (Club Access)

Deluxe Room, 2 Single Beds (Club Access)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
  • 51 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Suite, 1 King Bed (Deluxe)

Separate bathtub and shower, spring water bathtub, rainfall showerhead

Grand Suite, 1 King Bed (Deluxe)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
  • 142 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Room, 2 Single Beds

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
  • 49 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed (Club Access)

Deluxe Room, 1 King Bed (Club Access)

Deluxe Room, 1 King Bed (Club Access)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Garden View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Single Beds, Ocean View

Club Room, 2 Single Beds, Ocean View

Club Room, 2 Single Beds, Ocean View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
  • 50 sq m
  • Partial ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, 2 Single Beds (Club Access)

1 bedroom, minibar, in-room safe, desk

Club Room, 2 Single Beds (Club Access)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
  • 50 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Ocean View

Club Room, 1 King Bed, Ocean View

Club Room, 1 King Bed, Ocean View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
  • 51 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ambassador Suite

Ambassador Suite

Ambassador Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 175 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Garden View

Room, 2 Single Beds, Garden View

Room, 2 Single Beds, Garden View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
  • 49 sq m
  • Sleeps 4
  • 2 Single Beds

Room, 2 Bedrooms (Pirate Theme, Bunk Beds)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
  • 99 sq m
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Room, 2 Single Beds, Ocean View

Separate bathtub and shower, spring water bathtub, rainfall showerhead

Room, 2 Single Beds, Ocean View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
  • 50 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Single Beds

Room, 2 Bedrooms (Mermaid Theme)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
  • 99 sq m
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Ocean View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
  • 50 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

4 outdoor pools, pool umbrellas, pool loungers

Conrad Bali

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.5 out of 5, Wonderful, (1003)
The price is AU$279
for 1 room
includes taxes & fees
27 Mar - 28 Mar
Conrad Bali

About the area

Nusa Dua

At Grand Hyatt Bali you'll be within just a 10-minute stroll of popular attractions like Bali Collection Shopping Centre and Nusa Dua Beach. Highlights at this beachfront hotel include 5 outdoor swimming pools, a full-service spa and a private beach. .A day of pampering can include hot stone massages, body scrubs and facials along with access to the sauna and hot tub. The diner, Pasar Senggol, serves Indonesian cuisine and is open for dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, kids' club, Hot tub and sauna. Meeting rooms and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and free supervised childcare. Cooked-to-order breakfast is available daily between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute drive of this BTDC hotel include Tanjung Benoa Beach and Waterbom Bali.

What's nearby

  • Bali Collection Shopping Centre - 2 min walk - 0.3 km
  • Nusa Dua Beach - 8 min walk - 0.7 km
  • Bali Nusa Dua Theater - 9 min walk - 0.8 km
  • Bali International Convention Center - 16 min walk - 1.3 km
  • Bali Nusa Dua Convention Centre - 18 min walk - 1.5 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 22 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Waterfall Restaurant - ‬14 min walk
  • ‪Meliá Bali - ‬15 min walk
  • ‪Salsa Verde - ‬15 min walk
  • ‪Sateria Beachside Restaurant - ‬12 min walk

About this property

Grand Hyatt Bali

On private beach with 5 outdoor pools, near Nusa Dua Beach
Simply walk outside to feel the sun on your face at the white sand beach. At Grand Hyatt Bali, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This eco-certified hotel also offers a children's pool, a health club and a hot tub. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Nusa Dua hotel.

  • 636 guestrooms or units
  • 5 levels
  • 4 buildings
  • Conference rooms
  • Built in 1991
  • Supervised kid's activities (free)
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Grand Hyatt Bali offers 636 accommodations with minibars and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas. 25-inch LED televisions come with cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, spring water baths, bathrobes and slippers.

This Nusa Dua hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 24 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, German, Indonesian, Japanese, Malay, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 24 for adults and USD 12 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Cafe
  • Nampu
  • Pasar Senggol
  • Salsa Verde
  • Watercourt Restaurant

Things to do

  • 5 outdoor pools
  • Beach volleyball
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • On a private beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 24 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (104 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 25-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hyatt Bali

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 24 for adults and from USD 12 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bali Grand Hyatt
Bali Hyatt Grand
Grand Bali Hyatt
Grand Hyatt Bali
Grand Hyatt Bali Hotel
Grand Hyatt Bali Hotel Nusa Dua
Grand Hyatt Bali Nusa Dua
Hyatt Bali
Hyatt Bali Grand
Hyatt Grand Bali
Grand Hyatt Hotel Bali
Grand Hyatt Nusa Dua
Hyatt Nusa Dua
Nusa Dua Hyatt

Frequently asked questions

What is the cancellation policy at Grand Hyatt Bali?

Grand Hyatt Bali offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hyatt Bali?

As of 13 Mar 2025, prices found for a 1-night stay for 2 adults at Grand Hyatt Bali on 14 Mar 2025 start from AU$196.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hyatt Bali?

Yep, Grand Hyatt Bali has a free self car park and free valet parking. Onsite parking is limited.

Are there any beaches close to Grand Hyatt Bali?

Yep, Grand Hyatt Bali is a short 8-minute walk from Nusa Dua Beach. Fun beach activities include volleyball, scuba diving and windsurfing.

Is there a spa on site at Grand Hyatt Bali?

Yep, there is an onsite spa at Grand Hyatt Bali. It has a hot tub and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Grand Hyatt Bali have a pool?

Yep, and guests love it! Grand Hyatt Bali has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 7:00 PM.

Does Grand Hyatt Bali have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Grand Hyatt Bali?

Grand Hyatt Bali features a private beach, 5 outdoor pools and a full-service spa. All guestrooms come with spring water tubs and room service.

What makes Grand Hyatt Bali a romantic place to stay?

1 hot tub and couples spa treatments, as well as spring water baths and private balconies in the guestrooms, help set the scene for a romantic weekend at Grand Hyatt Bali.

Is Grand Hyatt Bali family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Grand Hyatt Bali is a hit with families.

Are there hot tubs in the rooms at Grand Hyatt Bali?

No, but there are spring water baths in the guestrooms.

Does Grand Hyatt Bali serve breakfast?

Yeah, cooked-to-order breakfast is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Grand Hyatt Bali?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Grand Hyatt Bali?

Yep, they've got a lounge bar and an onsite restaurant that serves Indonesian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Hyatt Bali?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Hyatt Bali?

No, pets and service animals are not allowed.

Grand Hyatt Bali Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 598 out of 1001 reviews
Rating 8 - Good. 256 out of 1001 reviews
Rating 6 - Okay. 76 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was easy to get to didn’t have to leave the resort. Very enjoyable. Would not hesitate to come back
Stayed 9 nights in Dec 2024

8/10 Good

Nikhil

Stayed 5 nights in Nov 2024

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Yasser

Stayed 4 nights in Nov 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

8/10 Good

hanifi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amzing experience to stay this lovly hotel. I gave 4 star because of not enough sings to find your room. If you stay far from the recepation area it may be confusion to find your room. Beside this it was a perfect staying.
Stayed 3 nights in Nov 2024

10/10 Excellent

Shelley

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and attentive staff.
Stayed 6 nights in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ll wort a visit. Wish I had been able to spend more time there.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alikka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Usama

Stayed 2 nights in Oct 2024

4/10 Poor

Deepak

Disliked: Cleanliness, property conditions & facilities
Rooms and common areas in their blocks are dated and poorly maintained. Room had mosquitos despite no window or door being opened. Room areas look more like run down apartment blocks then a 5 star grand hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

6/10 Okay

MORIYOSHI

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Please clean the mold off the ceiling
This is my second stay this year. I chose Grand Hyatt Bali again because it was so good last time. But this time I was very disappointed because the ceiling of the room was covered in mold. Because of this, the room smells moldy and the bedsheets are cold and damp. I've been sick day by day because I spent many days in a mouldy room. All room should be checked for mold. The room was terrible,but all the staff were kind and very nice.
Stayed 5 nights in Oct 2024

10/10 Excellent

Adam

Travelled with family
Liked: Property conditions & facilities
Great resort, food is a little pricey but overall with the money
Stayed 7 nights in Oct 2024

10/10 Excellent

Anastasia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family hotel on a private beach of Nusa dua. In the main big pool lots of families w kids. If you want to escape from noise go to the beach or 2 small private pools that they have. The hotel has a great beach chairs in a shade and the beach is almost empty! They clean seaweed on the beach and take care of the property well! Be aware of ebb and flow of the ocean, it happened a lot during our stay in early October. Great location to walk to the street restaurants (about 20-30 mins if you are adventurous) and about 10 mins to Bali collection - a Streep with restaurants and shops. Be aware this area is overpriced for tourists, nothing like Ubud or other parts of Bali. It was great for 6 days at the beach and then we moved to Ubud, so we experienced both.
Stayed 6 nights in Oct 2024

10/10 Excellent

LEIGH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family holiday and the staff and service were excellent
Stayed 7 nights in Jun 2024

10/10 Excellent

Anthony

Travelled with family, Travelled with partner
Liked: Amenities
Absolutely everything about this hotel in my opinion is superb. The staff are excellent in every way, with nothing ever to much trouble. The hotel site is vast and superbly kept. Bali is all about it’s people !
Stayed 9 nights in Oct 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel grounds are beautiful and the staff lovely. Would recommend the club package.
Stayed 7 nights in Oct 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

6/10 Okay

Juvy Ann

Travelled with partner
Liked: Staff & service, amenities
The air-conditioning was not working. Too loud at night people above us were loud , seems like dragging some furniture or stuff.The.water at the garden where the porch facing smells really bad. Unable to sleep well coz the room gets hot the air-conditioning turned off in few hours then on again . But the staff is excellent very nice, friendly and respectful.
Stayed 2 nights in Oct 2024

4/10 Poor

Mark

The room was moist and humid. The sheets were wet from the moisture
Stayed 2 nights in Sep 2024

10/10 Excellent

steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay
Stayed 12 nights in Sep 2024

4/10 Poor

Paul

Stayed 4 nights in Sep 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an amazing week staying here with my family, we will return again.
Stayed 7 nights in Aug 2024