8/10 Good
Char
24 Jan 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms were clean and the beds comfortable, the front desk staff were all super friendly and helpful with ideas for things we should see and do. The pool was chilly and dirty, it had a scum line on the wall at the water line. There are no clocks or microwaves in the rooms. You had to go down to the front lobby if you wanted to use a communal microwave, very inconvenient especially when you are on the upper floors. On our last night stay a pipe burst in the ceiling of the first floor. The staff did everything they could to keep it cleaned up, but the maintenance staff was unable to repair it that night. As a result we had no hot water to shower or wash up. No discount was offered, the solution if you wanted to shower was to take all your stuff walk across the parking lot to another hotel they own and they would give you access to a room to shower. Again not very convenient.
Char
Stayed 3 nights in Jan 2025