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3rd Floor Penthouse 305 at The Plaza. Beachfront Resort. No car needed. Pool

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for 3rd Floor Penthouse 305 at The Plaza. Beachfront Resort. No car needed. Pool

Pool
On the beach, sun-loungers, beach towels
Property grounds
Property grounds
Exterior

Reviews

9.4 out of 10

Exceptional

Entire condo

2 bedrooms2 bathroomsSleeps 5121 sq m

Popular amenities

  • Pool
    Pool
  • Washer
    Washer
  • Gym
    Gym
  • Parking available
    Parking available
  • Outdoor space
    Outdoor space
  • Kitchen
    Kitchen

Explore the area

Map
PROVIDENCIALES
    Providenciales Beaches
    5 min walk
    Grace Bay Beach
    6 min walk
    The Regent Village Shopping Mall
    9 min walk
    Providenciales (PLS-Providenciales Intl.)
    17 min drive

Room options

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About the area

Providenciales

This condo puts you in the heart of Providenciales, steps from Lucayan Archipelago and within a 10-minute stroll of Grace Bay Beach. .Condo features a washer/dryer, free WiFi and 2 bathrooms. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A balcony, a sofa bed and a living room are also available. Housekeeping is available on request. .Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym. Other amenities include free Wi-Fi in public areas, concierge services and limo/town car service.
View more Condo rentals in ProvidencialesOpens in a new window

What's nearby

  • Grace Bay Beach - 6 min walk
  • The Regent Village Shopping Mall - 9 min walk
  • Salt Mills Plaza - 11 min walk
  • Leeward Beach - 5 min drive
  • Long Bay Beach - 9 min drive

Getting around

  • Providenciales (PLS-Providenciales Intl.) - 17 min drive

Restaurants

  • ‪Danny Buoy's - ‬9 min walk
  • ‪The Deck at Seven Stars Resort - ‬6 min walk
  • ‪Aziza Lounge - ‬9 min walk
  • ‪Coco Bistro - ‬5 min walk
  • ‪Shay Cafe - ‬12 min walk

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

3rd Floor Penthouse 305 at The Plaza. Beachfront Resort. No car needed. Pool

A RESORT DIRECTLY ON GRACE BAY BEACHFRONT. A safe, quiet, and cozy place to stay. The PLAZA at Ocean Club West Resort, Providenciales, Turks and Caicos await. This condo is island view and a short walk on the property takes you to world-famous Grace Bay Beach where pool and beach chaise lounges and umbrellas await. The Solana restaurant by the Pool serves the best sushi in town among other favorites and the bar is a spot to cool off. The resort sits on over 200ft of sprawling white sand. Our guests have access to the pool, gym, spa room, tennis, restaurant, and of course the beach but here on the island, all beaches are public.

PLEASE CHECK ENTRY REQUIREMENTS FOR THE TURKS AND CAICOS

ACCOMMODATION
Bedroom One - King bed with ensuite bathroom, AC, ceiling fan, natural lighting with thermal curtains, TV
Bedroom Two - 2 Twin Beds (can be converted to King upon request) with ensuite bathroom, AC, ceiling fan, natural lighting with thermal curtains and TV. Watch your Netflix or personal subscription. This bathroom can also be accessed from the Living room hallway with doors on either side for privacy.
Laundry with washer and dryer - start-up of detergent provided
Full Kitchen with dishwasher, and all you need for a gourmet meal or a simple salad
Large living and dining room with TV, chrome cast, local and international stations
Central air conditioning throughout, large floor-to-ceiling sliding glass doors lead to the sprawling balcony with island views, overlooking Grace Bay environs. Walk to everything GRACE BAY, restaurants, shops, supermarket, medical, duty-free shopping, excursions, bars, scooter, and car rentals, and more.
All linens and towels, start-up of bath amenities provided

Wake up knowing that you are in the Beautiful Turks and Caicos in a resort that is directly on the World Famous Grace Bay beach. Swim your cares away at this newly listed, close to 1300 sq. feet, Caribbean style condo, atop the Plaza at Ocean Club West resort, known for its relaxed, family-friendly feel, large tennis courts, and some of the best food on the strip.

This well-kept home away from home is located in the Heart of Grace Bay, walking distance to the restaurant and shopping district, bars, nightlife, and live music, Graceway Gourmet supermarket, ice cream parlors, duty-free stores, local arts and crafts, bicycle shops, car rentals, excursions and so much more. Here you can do a lot or slow the pace down and do nothing at all.

CANCELLATION POLICY RELAXED TO MODERATE
Travelers who cancel at least 30 days before check-in will get back 100% of the amount they've paid. If they cancel between 14 and 30 days before check-in, they'll get back 50%. Otherwise, they won't get a refund.

Included at the Ocean Club West Resort:: beach and pool chairs and umbrellas, tennis courts (racquets and balls provided, Tennis pro optional at additional cost) restaurant, and fitness center, pay as you go; no room charges.

Excluded: Bicycles (you can rent from Provo Cyclery just down the road if needed), Grills at the pool area, Front Desk, Business Center, paddle boards and kayaks, and DVD lobby rentals

Just 20 minutes away from the International PLS airport, 5 minutes away from Provo Golf Course, and steps to over 60 restaurants and bars to choose from.

The Resort - Ocean Club Resort is known for the relaxed family-friendly atmosphere and Ocean West is by far one of the best family beachfront resorts on Grace Bay. A lot of effort has been taken to maintain the magnificent gardens filled with blooming bougainvilleas, tall swaying coconut palm trees, and native shrubs accented by a central water fountain. The large free-form swimming pool is a big hit for kids and the kid at heart, a fully equipped gym, and two flood-lit tennis courts all yours to enjoy. The onsite Restaurant SOLANA and bar is an all-time favorite, serving up some of the best island dishes, sushi, hibachi, and international flare; a daily stop for repeat visitors and locals alike.

Access - Here there are no elevators. The resort was built with the original rule of no taller than the tallest palm tree, hence only 3 stories high with wide staircases and guard rails. The higher up you go, the better the view. Perched on the Penthouse floor we have a stunning view of the resort and with no one else above you, privacy, peace and quiet is inevitable.

On arrival our friendly and professional Property Manager meets you and escorts you to your suite for check in and orientation. Once your dates are reserved she will get in touch with you to coordinate your flight arrival times and offer tips on things to do, places to go and set you up for island fun.

ONSITE FUN: Our Guest can enjoy the pleasures of:
- FREE WiFi/ High speed Internet
- FREE PARKING
-Balcony with two chaise loungers, seats and coffee table
- Property Manager on call/on island
- onsite Seaside Restaurant & Bar - pay directly, no room charges allowed
- Two flood lit Tennis Courts with Pickle ball lines
- Lush landscaping with hammocks and water feature
- Use of Pool and beach chairs, chaise loungers, umbrellas
- Pool and beach towels
- Spa Room
- Hammock
- Fitness Room with new equipment
- 10% discount on private tours with Sweet Seas boat charter
- complimentary Concierge service to set up dinner reservations, excursions, private charters*
- Babysitting services *
- Crib, Pack n Play *
- Private Chef services *
- Private boat charters*

Off property - we are surrounded by amazing beaches on the east, west, north and south. Take time to explore, if you will be renting a car for a few days check out Long Bay Beach, Pelican Beach, Sapodilla Bay, The Bight and Smith's Reef. Your vacation is not complete without a visit to the island's favourite, Fish Fry every Thursday night. Experience first hand the pulsating Caribbean rhythms of rip-saw music, junkanoo, 'rake n scrape' and dance the night away. The sweet smell of fresh seafood on the grill takes you back to the true Caribbean way of life - One Love, No Problem!

Pack your bags, don your mask, ready, set, go.

CONDO HIGHLIGHTS
Centrally located in the Heart of Grace Bay
Large open concept with Private sun deck/balcony
2.Bathrooms
Wifi Internet throughout
Local cell phone with prepaid credit
Laundry en suite - washer and dryer
In room safe
Housekeeping for stays 7 nights or more included (1 mid-week clean)*
Electronic entry
Ocean Club West is Gated, Security Patrolled Property
Taxis readily available
FREE Parking

*Housekeeping (additional services if required available at cost)
We look forward to pampering you and giving you a vacation filled with fond memories and one worth repeating.

***Professionally Managed by our On-Island Property Management Company TCI Blue Ltd***

Property manager

TCI BLUE Reservations

Languages

English, French, Spanish

Property amenities

Beach

  • On the beach
  • Beach loungers
  • Beach towels

Pool/Spa

  • Massage
  • Pool

Internet

  • Available in the condo: Free WiFi

Parking and transport

  • Limo/town car service
  • Car not required
  • Parking on site

Kitchen

  • Blender
  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Ice maker
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Spices
  • Toaster

Dining

  • Chef service
  • Dining table

Bedrooms

  • 2 bedrooms
  • Bedsheets provided
  • Sofa bed

Bathroom

  • 2 private bathrooms
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area

Entertainment

  • Books
  • Music library
  • Streaming services
  • TV with cable/satellite channels
  • Video library

Outdoor areas

  • Balcony
  • Garden
  • Outdoor furniture

Laundry

  • Laundromat nearby
  • Laundry detergent
  • Washer/dryer

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Phone
  • Safe
  • Smartphone

Location highlights

  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near the marina
  • Near the ocean
  • On the bay
  • On the waterfront

Things to do

  • Bicycles
  • Gym
  • Kayak
  • Optional golf privileges
  • Tennis
  • Water sports equipment
  • Bicycle rentals nearby
  • Casino nearby
  • Ecotours nearby
  • Fishing nearby
  • Golfing nearby
  • Jet skiing nearby
  • Kayaking nearby
  • Motor boating nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Swimming nearby
  • Water skiing nearby
  • Water tubing nearby
  • Whale watching nearby
  • Windsurfing nearby
  • Winery tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher
  • Deadbolt lock

General

  • Bicycles
  • Garden
  • Housekeeping (on request)
  • Property located in a resort
  • Unit size: 1,298 square feet

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

You will receive an email from the host with check-in and check-out instructions

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit and a deadlock
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and a deadlock in all accommodation.

Frequently asked questions

Are there any beaches close to 3rd Floor Penthouse 305 at The Plaza. Beachfront Resort. No car needed. Pool?

Yep, 3rd Floor Penthouse 305 at The Plaza. Beachfront Resort. No car needed. Pool is on Providenciales Beaches. Fun beach activities include jet skiing, snorkelling and scuba diving. You can also find water sports equipment and motor boats.

Does 3rd Floor Penthouse 305 at The Plaza. Beachfront Resort. No car needed. Pool have a pool?

3rd Floor Penthouse 305 at The Plaza. Beachfront Resort. No car needed. Pool has a pool.

Is 3rd Floor Penthouse 305 at The Plaza. Beachfront Resort. No car needed. Pool family-friendly?

You bet! With amenities such as a playground, children's books and travel cots, it's no surprise that 3rd Floor Penthouse 305 at The Plaza. Beachfront Resort. No car needed. Pool is a winner with our family travellers.

Is there a free airport shuttle available at 3rd Floor Penthouse 305 at The Plaza. Beachfront Resort. No car needed. Pool?

No, 3rd Floor Penthouse 305 at The Plaza. Beachfront Resort. No car needed. Pool does not offer an airport shuttle service.

What time are check-in & check-out at 3rd Floor Penthouse 305 at The Plaza. Beachfront Resort. No car needed. Pool?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at 3rd Floor Penthouse 305 at The Plaza. Beachfront Resort. No car needed. Pool?

No, pets are not allowed.

3rd Floor Penthouse 305 at The Plaza. Beachfront Resort. No car needed. Pool Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 23 out of 29 reviews" "
Rating 8 - Good. 3 out of 29 reviews" "
Rating 6 - Okay. 3 out of 29 reviews" "
Rating 4 - Poor. 0 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

9.6/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Suzie J.

Liked: Cleanliness
Great last minute trip
We were supposed to go somewhere else but there was a hurricane. So at the last minute we chose Turks & Caicos. With not much planning, we ended up at Ocean Bay West condo. It was clean, had snorkeling gear for us 4 plus some, beach chairs, and a cooler. The cooler was perfect to pack lunches and waters for our days at the beach. The beach is beautiful, the location is good, we did rent a car to see other parts of the island and I’m glad we did. We would stay here again.
Stayed 5 nights in Aug 2024

6/10 Okay

Vinita K.

Liked: Cleanliness
Great Location
The location was fantastic! You are on the beach, great location in Grace Bay and proximity to restaurants, hotels and bars. Walking distance to coffee shops, grocery store & pharmacy/urgent care. However, our specific condo needs upgrades for sure. Furniture is worn, wear and tear is very evident. Coffee maker was cheap and flimsy, there is an old “ihome” device taking up counter space and a broken in-built microwave, making the counter top microwave a space killer. We made friends with other travelers in the Plaza and the resort proper and found out many of the condos were updated and beautiful. Ours was not. The amenities were also misrepresented. The VRBO listing said we would have access to bikes and you do not. The smirking gear was broken, there wasn’t a cooler (property manager did bring one later), and there were not kids games of any sort. A bit disappointing.
Stayed 15 nights in Jul 2024

10/10 Excellent

Yvonne M.

Liked: Cleanliness
Spacious Condo
We had a great time staying at the Ocean Club West Plaza. The condo had everything you need and is very spacious. We had one small issue that was resolved quickly. The decor is definitely dated but has that island feel. The kitchen needs non stick frying pans but that was not an issue. Bigger coffee cups would be great too. The resort has a nice pool and the beach is amazing! You have free use of the beds and umbrellas. There are chairs and other items in the condo if you venture further afield.
Stayed 7 nights in Jun 2024

10/10 Excellent

Megan R., Pittsford

Liked: Cleanliness
Wonderful week
This was just what we were looking for - clean, great air conditioning, comfortable beds , plenty of space and just had to walk across the resort to get to the beach. Pros: Condo itself was perfect for our family of 4. Had everything we needed, fantastic location . Small but nice exercise room at the resort. Beach wasn’t too crowded and we could always get chairs. Nice to have the beach bar fight there for cool drinks. Pool goes in a circle - large and fun for all ages. Beautiful landscaping Easy walk to grocery store Our checkin person/concierge was super friendly and helpful - gave us an overview of the island, arranged taxis, offered to help with anything . It was a little confusing how to check in , but she was waiting for us at the condo and found us after a few minutes of us walking around Cons You can use the pool, tennis courts and beach chairs but not all the resort amenities (can’t use the grills, bikes , towel service , check out rackets, have to pay for kayaks or SUP). They do provide towels and tennis rackets at the condo, so that was fine, but no paddle tennis rackets . We didn’t rent a car and could walk everywhere , but next time I think I would get a car just to explore more. If you like beachside snorkeling the. Definitely go to the West entrance to smith reef- it was great. We would definitely come back here .
Stayed 7 nights in Mar 2024

10/10 Excellent

Martin S.

Liked: Cleanliness
Paradise
Beautiful condo given the reasonable price. Have been here before and appreciate the access to everything so wonderful and so close. Will return.
Stayed 7 nights in Jan 2024

10/10 Excellent

Camille C.

Liked: Cleanliness
Affordable Grace Bay stay!
Great location! Able to walk to several places. We rented a car for airport, grocery, and various locations around the island. Easy check in/out. Able to use the Ocean Club West resort amenities without the prices! Leola was just a phone call away!
Stayed 6 nights in Dec 2023

10/10 Excellent

Shawna M.

Liked: Cleanliness
Best of both worlds
This property was such a find! All the convenience and proximity of a beach-front resort, but without the service charges and fees of a resort/hotel. Property was exactly as pictured, and location was convenient. Walkable to stores, restaurants, and Grace Bay beach. My teen daughters could come and go independently from the beach, and we felt safe. In July, the heat was no joke, but the A/C works GREAT! We used the money we saved on a VRBO vs. a resort to charter a sailing trip and explore an uninhabited island. We jet skied, cliff jumped at Split Rock, Parasailed at Grace Bay beach, and used the snorkel gear at the condo to drive our rental car down to Smith’s Reef one morning to swim with the sea turtles. What a great and memorable vacation!
Stayed 7 nights in Jun 2023

8/10 Good

Janice M.

Liked: Cleanliness
Penthouse 305 at the Plaza Ocean Club Resort
Property location was great. The stairs was an issue at times. There were issues with the 2nd bedroom bath. Shower door did not contain the water to the shower so had flooded. Also the plunger for the sink was broken. We did report however was not repaired while we were there. Other than that enjoyed the overall property and facilities.
Stayed 7 nights in May 2023

10/10 Excellent

Laurie L.

Liked: Cleanliness
Amazing location! Highly recommended
We loved every minute of our stay. Easy check in, great location, all needed amenities! Highly recommended for family or friends trip!
Stayed 4 nights in Apr 2023

10/10 Excellent

Larry C.

Liked: Cleanliness
Turks and caicos
We Thoroughly enjoyed our stay the convenience of having a pool in the beach and a bar and restaurant all within close proximity was absolutely fantastic and State was very relaxing I would definitely go back and stay again there
Stayed 6 nights in Feb 2023

10/10 Excellent

David F.

Liked: Cleanliness
Great location!
The condo was clean with comfortable beds and was a short walk away from beautiful Grace Bay beach. Check in was easy and Randy was always available to help. The location is very close to shopping and some great restaurants, so we didn’t need to rent a car!
Stayed 7 nights in Feb 2023

8/10 Good

Whitney W.

Liked: Cleanliness
Check-in
I was expecting an email about how to check-in, but had to go to the main resort to have them call sweet Randy to come help us. Everyone is super nice and friendly and attentive, though. Not a huge complaint, but frustrating being in a foreign country. Beautiful condo, location and people.
Stayed 5 nights in Jan 2023

10/10 Excellent

Tolga

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was a great location for the beach and shopping. We didn't even need a car. We walked to everything in the area. I would def come back

10/10 Excellent

Colin S.

Liked: Cleanliness
Great location!
The condo was super close to the Grace bay beach, only a 2-3 min walk back through the resort! They had beach chairs, snorkel gear, flippers, everything you would need to have a great stay. The property manager was really nice and worked with us during the check in process. I would highly recommend!
Stayed 4 nights in Aug 2022

10/10 Excellent

Joseph F.

Liked: Cleanliness
Great location
Location was perfect. The beach is just a short walk through the resort and plenty of bars and restaurants withing walking distance. Unit was super clean.
Stayed 7 nights in Jul 2022

10/10 Excellent

carol W.

Liked: Cleanliness
Want to go back
The condo was just as advertised. The venue was magnificent. We spent most days at the beach, but when we came back to the condo, we had what we needed; a kitchen with stuff to cook, a comfy bed and well appointed bathroom! Sitting out on the balcony was pleasant too in the evening. There is a short walk across the parking lot to get to the resort and the awesome beach. I will recommend the grouper for dinner at the restaurant as well...had to have it twice!! Thanks for letting us use your place!!
Stayed 10 nights in Feb 2022

10/10 Excellent

Jennifer D.

Liked: Cleanliness
Great place!
We had a blast staying here!
Stayed 7 nights in Feb 2022

10/10 Excellent

Karen O.

Liked: Cleanliness
Amazing experience
Everything met our expectations, Randy did such an awesome job explaining everything about our condo and the places to visit. We have 3 children and there was not a problem at all with no being an elevator. Groceries, restaurants, and shopping centers are within walking distance. The Ocean Club staff was so nice and the Solara restaurant was exquisite. Our Condo did not have an ocean view from our balcony but it was not a big deal since by the time we were at the condo we were extremely tired from a full day of activities that T&C had to offer. I would recommend Ocean club west at the plaza and We will definitely come back next year.
Stayed 7 nights in Jun 2022

10/10 Excellent

Patti K., Virginia

Liked: Cleanliness
Paradise Found at Turks and Caicos
This was our first time to Turks and Caicos, and we had an AMAZING time. The location of this property was perfect. It was right within the Ocean Club West resort, and close enough to the supermarket, restaurants, bakeries, and more. The condo was super clean, although not luxurious. They provided everything we needed for the beach, tennis, the gym, etc. The wifi was great, and we had TV's for late at night, when we were tired. Randy was so helpful throughout our stay there, too, he helped us charter a boat, and even checked in on us to make sure we were having a good time. The restaurant on the property was good, and we had a little beach bar on the sand that provided drinks, and food as well. The resort's beach front was one of the prettiest on Grace Bay! We cannot wait to go back!
Stayed 7 nights in Jan 2022

10/10 Excellent

Therese R.

Liked: Cleanliness
LOVED Turks - Ocean Club West Resort is a perfect location!
Our family of 5 enjoyed Ocean Club West and the proximity to dining and adventures. Our first time to Turks and it was a GREAT trip! We will be back! We could have used 3 bedrooms, but made it work with the pull out couch. Randy was a great help and quick to respond with concierge assistance!
Stayed 7 nights in Dec 2021

8/10 Good

Gayle B.

Liked: Cleanliness
Ok but not outstanding
This property was not part of Ocean Club West but sat at the back of the property. It was a little tired looking and needed a refresh. The balcony wasn’t covered and therefore unusable as it rained every day. It also faced the street and not the beach. The stairs (no elevator) were a problem with luggage and groceries. Setup in the condo was good in terms of bed/bath/kitchen Again, an upgrade is in order.
Stayed 8 nights in Nov 2021

10/10 Excellent

Seth W.

Liked: Cleanliness
Well Situated Condo at Ocean Club West Plaza
Had a wonderful time—everything was as described. Appreciated the proximity to Provo Golf Club, plenty of great restaurants like Coco Bistro and Solana (on-site), and of course Grace Bay Beach. Would not hesitate to make a return stay!
Stayed 6 nights in Jul 2021

6/10 Okay

Jessica N.

Liked: Cleanliness
Family vacation
Overall, it was a great trip. The property was nice and served its purpose by providing a place to sleep. The less desirable aspects of our stay had to do with the fact that there are VERY limited amenities at the resort and even LESS accessible to us as a result of staying in the Plaza vs. Ocean Club West. We knew we’d have to bring our own pool/beach towels with us each day (which was fine as they’re provided in the unit), but the resort itself doesn’t have a concierge desk to help with booking excursions or provide any poolside or beach drink/food service which was a huge letdown. In addition, as Plaza visitors, we couldn’t use the bikes or get the discounted rate on our return COVID tests (we had to pay $50/person vs $25/person like hotel guests were able). The pool was also unimpressive and cloudy the entire time we were there but I guess that was okay because we wanted the gorgeous ocean anyway! The on-site restaurant was good, but they made it sound like there were SO many food options right downstairs which is not true. You have to walk about 10 minutes to get to most restaurants. Finally, the TV and WIFI went out a few times and it was annoying but not the biggest issue. Randy was great and always responded to my messages, but he really didn’t provide any added value (couldn’t help with rental car, taxi to airport, deal on excursion, etc). Overall, great location and family trip but I’d probably pay a bit more to stay at a resort that offers more amenities as it would save me more $ in the end!
Stayed 7 nights in Jul 2021

6/10 Okay

Paul S.

Liked: Cleanliness
nice people, not great experience overall
Everyone was quite nice, and the property is a nice place for a small family. The check in process was not great. They switched our room day of check in (because of broken refrigerator) and told us we would need to switch back 2 days later which is a pain unpacking and packing again (worst part of traveling). We switched back, but then the oven didn't work so we yet again were transferred to the other room. Furthermore, I woke up early the first day to cook breakfast and the fire alarm went off. No big deal, but it then sounded every day at the same time without reason waking up my kids (its very loud). We told our contact every day what was happening, but it took half of our trip to get remedied, possibly because my wife ultimately called the fire department and told them it was malfunctioning. If everything runs smoothly, it is possible to have a very nice trip here, but if you run into issues like we did, this place can be a huge pain and can really negatively affect what should be a relaxing vacation.
Stayed 7 nights in Mar 2021

10/10 Excellent

Karen S.

Liked: Cleanliness
Fantastic location
We loved our stay. The location was perfect and felt incredibly safe. Safe enough to let me teens walk into town. The condo was super clean and had everything we needed. The walk to the beach was quick & easy. My only issue is that I messaged the host several times in the weeks leading up to our departure & didn’t hear back until a few days before our trip, so that was incredibly stressful but it all worked out in the end. We’d stay there again in a heartbeat.
Stayed 6 nights in Apr 2021