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Hyatt Regency Bali

5.0 star property
Luxury hotel on the beach, with 3 outdoor pools

Photo gallery for Hyatt Regency Bali

2 restaurants, breakfast, lunch, dinner served; Indonesian cuisine
Private beach, white sand
Exterior
3 outdoor pools
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
The current price is AU$231
includes taxes & fees
12 May - 13 May

Explore the area

Map
Jl Danau Tamblingan 89, Denpasar, Bali, 80228
  • Sanur Beach
    ‪6 min walk‬
  • Mertasari Beach
    ‪9 min walk‬
  • Sanur Night Market
    ‪3 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪26 min drive‬

Room options

View all photos for Family Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Family Suite, 1 King Bed

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Day bed
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Private bathroom
Bidet
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Hairdryer
Bathrobes
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Day bed
Private bathroom
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Single Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Day bed
Private bathroom
  • 39 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 King Bed (Regency)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed (Regency)

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Day bed
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Room, 2 Single Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Hairdryer
Bathrobes
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Garden View (Club Access)

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Garden View (Club Access)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Private bathroom
Bidet
  • 34 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed (Premium)

1 bedroom, minibar, in-room safe, desk

Club Room, 1 King Bed (Premium)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Day bed
Private bathroom
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Garden View

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Private bathroom
Bidet
  • 34 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Garden View (Club Access)

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Garden View (Club Access)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Private bathroom
Bidet
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Hairdryer
Bathrobes
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Garden View

1 bedroom, minibar, in-room safe, desk

Room, 2 Single Beds, Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Hairdryer
Bathrobes
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Club Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Private bathroom
Hairdryer
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Club Room, 2 Single Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Hairdryer
Bathrobes
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, 1 King Bed (Deluxe)

1 bedroom, minibar, in-room safe, desk

Club Room, 1 King Bed (Deluxe)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Private bathroom
Bidet
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (Deluxe)

1 bedroom, minibar, in-room safe, desk

Club Room, 2 Single Beds (Deluxe)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Private bathroom
Bidet
  • 34 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Garden View (Club Access)

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Garden View (Club Access)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Hairdryer
Bathrobes
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Garden View (Club Access)

1 bedroom, minibar, in-room safe, desk

Room, 2 Single Beds, Garden View (Club Access)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Hairdryer
Bathrobes
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Private bathroom
Bidet
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Private bathroom
Bidet
  • 34 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 2 Single Beds (Premium)

1 bedroom, minibar, in-room safe, desk

Club Room, 2 Single Beds (Premium)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Private bathroom
Bidet
  • 39 sq m
  • Sleeps 3
  • 2 Single Beds

About the area

Denpasar

A luxury stay in Denpasar awaits you at Hyatt Regency Bali. Within just a 10-minute stroll, you'll find Sanur Beach and Mertasari Beach. Highlights at this beachfront hotel include 2 restaurants, 3 outdoor swimming pools and a private beach. .The restaurant, Omang Omang, serves Indonesian cuisine and is open for breakfast, lunch and dinner. Piano Lounge is the hotel's own piano bar, serving drinks along with light fare. Enjoy the 24-hour gym, sauna and kids' swimming pool as well as access to bike hire. 8202 square feet (762 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, spa services and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free valet parking. .Attractions within a 15-minute drive of this 5-property class Denpasar hotel include Waterbom Bali and Beachwalk Shopping Center.

What's nearby

  • Sanur Beach - 6 min walk - 0.5 km
  • Mertasari Beach - 9 min walk - 0.8 km
  • Hardy's Supermarket - 10 min walk - 0.9 km
  • Sindhu Beach - 3 min drive - 2.1 km
  • Sanur Night Market - 3 min drive - 2.4 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 26 min drive

Restaurants

  • ‪Massimo - ‬5 min walk
  • ‪Andaz Bali - ‬10 min walk
  • ‪Omang Omang - ‬10 min walk
  • ‪Piano Lounge - ‬10 min walk
  • ‪Lilla Pantai - ‬7 min walk

About this property

Hyatt Regency Bali

Luxury hotel on the beach, with 3 outdoor pools
Step outside to unwind on the white sand beach. Cool off in one of the 3 outdoor swimming pools at Hyatt Regency Bali, and enjoy amenities such as a children's pool and a 24-hour fitness centre.

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This luxury hotel also offers a steam room, a garden and a terrace. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Denpasar hotel.

  • 363 guestrooms or units
  • 2 dining venues
  • 8202 sq ft of conference space
  • 762 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Hyatt Regency Bali offers 363 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies. 55-inch LED televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

This Denpasar hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Japanese

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The price is AU$377
includes taxes & fees
12 May - 13 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: IDR 412,368 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Omang Omang
  • Piano Lounge
  • Pizzaria

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Sauna
  • Steam room

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 8,202 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • On a private beach
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 412368 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

We should mention

  • Pool access available from 8 AM to 7 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Regency Bali Hotel Denpasar
Hyatt Regency Bali Denpasar
Bali Hyatt

Frequently asked questions

What is the cancellation policy at Hyatt Regency Bali?

Hyatt Regency Bali offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency Bali?

As of 14 Apr 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Bali on 12 May 2025 start from AU$230.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Regency Bali?

Yep, Hyatt Regency Bali has a free self car park and free valet parking.

Are there any beaches close to Hyatt Regency Bali?

Yep, Hyatt Regency Bali is a short 6-minute walk from Sanur Beach.

Is there a spa on site at Hyatt Regency Bali?

There's no onsite spa, but this property does offer services like massages.

Does Hyatt Regency Bali have a pool?

Yep, and guests love it! Hyatt Regency Bali has 3 outdoor swimming pools and a kids' pool. The pool is open 8 AM to 7 PM.

What luxury perks are available at Hyatt Regency Bali?

Hyatt Regency Bali features a private beach, 3 outdoor pools and a steam room.

What makes Hyatt Regency Bali a romantic place to stay?

Beachfront dining and a private beach, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hyatt Regency Bali.

Is Hyatt Regency Bali family-friendly?

You bet! With amenities such as a children's pool and a private beach, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Regency Bali is a hit with families.

Does Hyatt Regency Bali serve breakfast?

Yep, buffet breakfast is served daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Hyatt Regency Bali?

No, Hyatt Regency Bali does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Regency Bali?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Regency Bali?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hyatt Regency Bali?

No, pets are not allowed.

Hyatt Regency Bali Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 502 out of 731 reviews
Rating 8 - Good. 177 out of 731 reviews
Rating 6 - Okay. 34 out of 731 reviews
Rating 4 - Poor. 13 out of 731 reviews
Rating 2 - Terrible. 5 out of 731 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jagdish

Stayed 5 nights in Jan 2025

8/10 Good

Hafizawaty

Stayed 4 nights in Dec 2024

10/10 Excellent

Daniel

Stayed 2 nights in Dec 2024

10/10 Excellent

Jc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A blast in Bali!
Absolutely beautiful property with huge lush gardens, nicely appointed rooms, very quiet and hospitable. Staff is smiling, polite, always ready to assist and very efficient.. the hotel and its sister hotel Andaz have fantastic food to offer from Indonesian (Omang Omang which also hosted the delicious and huge buffet breakfast) to Italian ( pizzaria) to fresh seafood (The fisherman’s club @ Andaz). NYE event was a blast. Can’t name all the staff individually but they all participated to make our stay memorable..we however need to mention Eka a great spa therapist!
Stayed 7 nights in Dec 2024

2/10 Terrible

Syed

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I went there for my honeymoon and had paid for a king bed room but was given a room with twin beds. Even after repeated requests for a king size duvet, we only had two single duvets. The room had lighting that was not functioning properly and twice the light went out and the engineer had to be called to fix it and we ended up having our dinner with flashlight. In short I would not recommend staying at this hotel
Stayed 9 nights in Dec 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
An absolutely fantastic resort. Great location on Sanur beach. Pool, gardens, lobby, breakfast all showed a total attention to detail. Good and all as that is, the highlight was still the most wonderful staff. They are all amazing!
Stayed 7 nights in Dec 2024

10/10 Excellent

Michele Therese

Stayed 7 nights in Dec 2024

8/10 Good

Christopher

Stayed 3 nights in Dec 2024

10/10 Excellent

Alexandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is truly exceptional! From the moment you arrive, you’re greeted with a refreshing cold drink and a cooling wet towel—such a thoughtful touch. The staff are incredibly friendly, always going above and beyond to ensure your every need is met. The level of cleanliness is unmatched; from the rooms to the common areas, there is constant attention to detail, making sure everything is spotless at all times. Every aspect of the experience is designed to make you feel pampered and well cared for, including the kids! We stayed in a Regency Club room, and it was worth every cent. The food options were abundant, and what truly stood out was the attention to my son’s dietary needs—being Coeliac, he was personally approached each day by the staff to ensure his meals were prepared separately and safely. This thoughtful and proactive service made our trip so much easier and more enjoyable, allowing us to relax without worrying about his food restrictions. We will return to this resort the next time we are in Bali, we loved everything about it.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ngoc Anh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is cleaned everyday. Food is great. Would have been awesome to get a free drink or something when checking in on my birthday. But overall it was a great hotel.
Stayed 5 nights in Dec 2024

2/10 Terrible

Sun Jung

Stayed 6 nights in Dec 2024

10/10 Excellent

Nuria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and facilities are excellent and property grounds are well kept Room was comfortable, very modern and well equipped gym, spa facilities are amazing sauna steam room jacuzzi
Stayed 3 nights in Dec 2024

10/10 Excellent

Celeste Colleen

Stayed 10 nights in Jul 2024

8/10 Good

Holly, Jamberoo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gardens are beautiful. The service is good, but not consistent throughout the hotel. In some areas it’s fantastic, such as the spa and food and beverage, and in other areas like the pool area it’s hopeless. Is a beautiful resort, but unfortunately too many noisy children everywhere. The main pool area which is the most magnificent in the resort was unbearable to relax in because of the noisy children. It’s recommended to use the pool in the spa area because it’s quieter, and it is, but it’s disappointing not being able to relax by the main pool because of the noisy children. Many adults choose to sit on the beach to avoid the noise from the kids at the pool. Although a beautiful resort, I would only recommend this property to young families. If you’re of mature age or have no children I would recommend staying in a different resort.
Stayed 3 nights in Dec 2024

10/10 Excellent

Joanne

Stayed 6 nights in Nov 2024

10/10 Excellent

LAWRENCE, SCOTTSDALE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Dec 2024

10/10 Excellent

Judy Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful and right on the beach. The safe are amazing- friendly and very helpful. I am a woman staying Solo and I felt very safe and comfortable. Would stay here again
Stayed 4 nights in Dec 2024

2/10 Terrible

Kate

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I wish we had a pleasant stay there, instead of scrumbling to pack everything the next morning, booking another hotel, booking another driver and just wasting two days of our trip. Too bad for the impressions Hyatt Regency left us with. I think customer service needs work, pool staff needs work to keep the grounds clean and sanitary because they are nice grounds. Either more staff is needed to patrol the hallways so if guests need help, someone is there to assist. Also housekeeping needs more work - please don’t leave mosquitoes flying in the room before you exit. And there should be a door light/signage if you want your rooms cleaned or one for do not disturb. Front desk staff should assist guests better getting into their rooms - at least in the first day in and out because the corridors are really confusing and need times to memorize. Better light, signange with bigger letters should be installed allowing the guests find their way to the room more easily. Also, the toilet situation - the vents/fan should work. As a Hyatt member, this hotel does not represent the Hyatt well. If you are used to a 5-star rating, staying here will make you feel underwhelmed. For this reason, I will not return here in the future (this was my 9th trip to Bali and I have stayed in 29 hotels within Bali).
Stayed 4 nights in Nov 2024

10/10 Excellent

Arlene

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant
Stayed 1 night in Nov 2024

10/10 Excellent

ian adam

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with wonderful staff. Highly recommend.
Stayed 5 nights in Nov 2024

8/10 Good

Michael, Saint Petersburg

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property is 5 Star except for the fact that they have some sort of master control over the air conditioner system that won't let you set it below whatever threshold they choose. I thought I was doing something wrong at first, so I had the maintenance tech come and explan it to me.
Stayed 2 nights in Nov 2024

10/10 Excellent

vivienne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt Regency Sanur was a lovely place to stay. The staff are friendly, the room was spacious and very quiet. The adult only pool was very relaxing. The breakfast was outstanding with a huge variety of dishes. There are many restaurants and shops jut outside the hotel and you can walk everywhere. We will be back in 2025!
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Denise Fay

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my 12 nights at the Hyatt. Very good breakfast. Best pool in Sunur. The gardens are magnificent. I enjoyed the Italian restaurant as well as the happy hour from 4 till 6.
Stayed 12 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024