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Alexandra Resort - All-inclusive

4.0 star property
Family fun on the beach, with outdoor pool, near Grace Bay Beach

Photo gallery for Alexandra Resort - All-inclusive

Outdoor pool, pool umbrellas, pool loungers
Boating
On the beach, white sand, sun-loungers, beach umbrellas
Deluxe Suite, 2 Bedrooms, Oceanfront (Recently Renovated) | View from room
Deluxe Suite, 2 Bedrooms, Oceanfront (Recently Renovated)

Reviews

8.2 out of 10
Very good

Popular amenities

  • All-inclusive
  • Breakfast included
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Spa

Explore the area

Map
Princess Dr, Grace Bay Beach, Providenciales, Providenciales
  • Providenciales Beaches
    ‪1 min walk‬
  • Grace Bay Beach
    ‪5 min walk‬
  • Salt Mills Plaza
    ‪4 min drive‬
  • Providenciales (PLS-Providenciales Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Penthouse, 4 Bedrooms, Oceanfront (Recently Renovated)

Premium bedding, pillow-top beds, free minibar, in-room safe

Deluxe Penthouse, 4 Bedrooms, Oceanfront (Recently Renovated)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
  • 353 sq m
  • Ocean view
  • Sleeps 12
  • 4 King Beds OR 2 King Beds and 4 Single Beds

View all photos for Suite, 1 Bedroom, Garden View

Premium bedding, pillow-top beds, free minibar, in-room safe

Suite, 1 Bedroom, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
  • 93 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed OR 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Studio, Garden View (Recently Renovated)

Deluxe Studio, Garden View (Recently Renovated)

Deluxe Studio, Garden View (Recently Renovated)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Free minibar items
Flat-screen TV
Renovated in 2015
Premium bedding
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront

Beach/ocean view

Suite, 1 Bedroom, Oceanfront

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
  • 71 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Studio, Partial Ocean View (Recently Renovated)

View from room

Deluxe Studio, Partial Ocean View (Recently Renovated)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Free minibar items
Flat-screen TV
Renovated in 2015
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Ocean View

Suite, 2 Bedrooms, Ocean View

Suite, 2 Bedrooms, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
  • 135 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Queen Sofa Bed OR 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Suite, 2 Bedrooms, Oceanfront

Premium bedding, pillow-top beds, free minibar, in-room safe

Suite, 2 Bedrooms, Oceanfront

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
  • 141 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Garden View (Recently Renovated)

Deluxe Suite, 1 Bedroom, Garden View (Recently Renovated) | Living area

Deluxe Suite, 1 Bedroom, Garden View (Recently Renovated)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
  • 93 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed OR 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Studio, Garden View

Premium bedding, pillow-top beds, free minibar, in-room safe

Studio, Garden View

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Free minibar items
Flat-screen TV
Renovated in 2015
Premium bedding
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, Oceanfront (Recently Renovated)

Deluxe Studio, Oceanfront (Recently Renovated)

Deluxe Studio, Oceanfront (Recently Renovated)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Free minibar items
Flat-screen TV
Renovated in 2015
Premium bedding
  • 57 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms, Partial Ocean View (Recently Renovated)

Deluxe Suite, 2 Bedrooms, Partial Ocean View (Recently Renovated) | Living area

Deluxe Suite, 2 Bedrooms, Partial Ocean View (Recently Renovated)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Free minibar items
Flat-screen TV
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms, Oceanfront (Recently Renovated)

Deluxe Suite, 2 Bedrooms, Oceanfront (Recently Renovated)

Deluxe Suite, 2 Bedrooms, Oceanfront (Recently Renovated)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Partial Ocean View (Recently Renovated)

Deluxe Suite, 1 Bedroom, Partial Ocean View (Recently Renovated) | Living area

Deluxe Suite, 1 Bedroom, Partial Ocean View (Recently Renovated)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Free minibar items
Flat-screen TV
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Studio, Oceanfront

Studio, Oceanfront | View from room

Studio, Oceanfront

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Free minibar items
Flat-screen TV
Renovated in 2015
Premium bedding
  • 57 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Oceanfront (Recently Renovated)

Deluxe Suite, 1 Bedroom, Oceanfront (Recently Renovated)

Deluxe Suite, 1 Bedroom, Oceanfront (Recently Renovated)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About the area

Providenciales

An all-inclusive stay in Providenciales awaits you at Alexandra Resort - All-inclusive. Within steps you'll find Providenciales Beaches and Grace Bay Beach within a 10-minute stroll. Highlights at this beachfront property include 5 restaurants, 4 bars/lounges and a full-service spa. .A day of pampering at Elevate Spa can include massages, body wraps and mani/pedis. The restaurant, Asú, serves international cuisine and is open for breakfast and dinner. The property's own beach bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and free kids' club. Other amenities include free Wi-Fi in public areas, a 24-hour gym and an outdoor tennis court. Free buffet breakfast is available daily between 7:30 AM and 11:00 AM. There's also the convenience of free self parking. .Within a 15-minute drive of this 4-property class Providenciales property, attractions include Turtle Cove Marina and Long Bay Beach.

What's nearby

  • Providenciales Beaches - 1 min walk
  • Grace Bay Beach - 5 min walk
  • The Regent Village Shopping Mall - 4 min drive
  • Coral Gardens Reef - 8 min drive
  • Turtle Cove Marina - 10 min drive

Getting around

  • Providenciales (PLS-Providenciales Intl.) - 18 min drive

Restaurants

  • ‪Arizona - ‬13 min walk
  • ‪Schooner's Restaurant - ‬10 min walk
  • ‪Bobby Dee's - ‬11 min walk
  • ‪Barefoot By the Sea at Beaches - ‬10 min walk
  • ‪The Cricketer's Public House - ‬8 min walk

About this property

Alexandra Resort - All-inclusive

Family fun on the beach, with outdoor pool, near Grace Bay Beach
Alexandra Resort - All-inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Alexandra Resort - All-inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as surfing/body boarding and snorkelling.

Free breakfast is available daily. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, an outdoor pool and a children's pool. Free self parking is available.

This 4-star Providenciales property is smoke free.

  • 120 guestrooms or units
  • 4 levels
  • 4 buildings
  • 5 dining venues
  • 4 bars or lounges
  • Built in 2005
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Alexandra Resort - All-inclusive offers 120 accommodations, which are accessible via exterior corridors and feature DVD players and free minibar items. Rooms open to balconies. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided.

This Providenciales property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.

Elevate Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.

Languages

English, Filipino, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Asú
  • Dragon Orchid Sushi
  • Fish Deck
  • Irie Bites Beach Grill
  • Pizzaluka

Things to do

  • 24-hour gym
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sailing
  • Snorkelling
  • Surfing/bodyboarding
  • Table tennis

Family friendly

  • Children's pool
  • DVD player
  • Free children's club
  • In-room babysitting
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Free stocked minibar
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests will receive key retrieval information
Guests have access to dining facilities at Blue Haven Resort; shuttle service is provided.

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Alexandra Providenciales
Alexandra Resort All-inclusive Providenciales
Alexandra Resort Providenciales
Alexandra Turks Caicos
Alexandra Hotel Providenciales
Alexandra Resort Turks Caicos
Alexandra Resort Turks And Caicos/Providenciales
Alexandra All-inclusive Providenciales
Alexandra All-inclusive
Alexandra inclusive Provincia
Alexandra Inclusive Inclusive
Alexandra Resort - All-inclusive Providenciales
Alexandra Resort - All-inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Alexandra Resort - All-inclusive?

Alexandra Resort - All-inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Alexandra Resort - All-inclusive?

Yep, Alexandra Resort - All-inclusive has a free self car park.

Are there any beaches close to Alexandra Resort - All-inclusive?

Yep, Alexandra Resort - All-inclusive is on Providenciales Beaches, which travelers give top marks. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Alexandra Resort - All-inclusive?

Yep, Elevate Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Alexandra Resort - All-inclusive have a pool?

Alexandra Resort - All-inclusive has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Alexandra Resort - All-inclusive?

Alexandra Resort - All-inclusive features a full-service spa, an outdoor pool and 5 restaurants. All guestrooms come with pillowtop beds, premium bedding and free minibar items.

What makes Alexandra Resort - All-inclusive a romantic place to stay?

Beachfront dining and a bar, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Alexandra Resort - All-inclusive.

Is Alexandra Resort - All-inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Alexandra Resort - All-inclusive is a hit with families.

Does Alexandra Resort - All-inclusive serve breakfast?

Yeah, free buffet brekkie is available daily from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at Alexandra Resort - All-inclusive?

No, Alexandra Resort - All-inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Alexandra Resort - All-inclusive?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Alexandra Resort - All-inclusive?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Alexandra Resort - All-inclusive?

No, only service animals are allowed.

Alexandra Resort - All-inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 458 out of 1000 reviews
Rating 8 - Good. 316 out of 1000 reviews
Rating 6 - Okay. 125 out of 1000 reviews
Rating 4 - Poor. 67 out of 1000 reviews
Rating 2 - Terrible. 34 out of 1000 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent and many dining experiences were available with the option of going to their sister resort also. They provided a shuttle to the sister resort also. The beach area in front of the resort is very large and easy to go for long walks on the beach. An easy mile walk to the shopping district and walk to the local Thursday night Fish Fry.
Stayed 9 nights in Nov 2024

8/10 Good

Cathy

Travelled with family
Tash and the entertainment team were great
Stayed 6 nights in Nov 2024

10/10 Excellent

Anny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

dale, Lanham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome resort i will return. The prettiest waret and beach i have ever seen. The workers at the resort were all friendly and attentive. All inclusive and great price
Stayed 4 nights in Nov 2024

6/10 Okay

Shakerra

Disliked: Cleanliness, staff & service, property conditions & facilities
It was ok nothing to spectacular
Stayed 3 nights in Nov 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Star thru and thru
Amazing accommodations and great service. We're coming back!
Stayed 5 nights in Nov 2024

4/10 Poor

Melissa

Disliked: Cleanliness, staff & service, amenities
The stay at the Alexandra hotel was a complete disappointment. Despite it being a high rated all inclusive resort, it felt more like a motel. The only saving grace was access to their sister property, Blue Haven where the food was better, the staff amazing and the exterior facilities meticulously clean. Our stay began with a leak over where we were sitting while waiting in reception. This, I took as a random incident but in hindsight, set the tone for the property. From dirty hallways to staff that never re-appeared when asked for something basic like a latte or a drink menu, it did not get better. The peak of this experience had to be the cockroaches in our room and the lack of urgency or attention by staff to remedy. We waited to complain until we saw our second the following afternoon only to be told that while they were not at capacity they couldn't move us until the next day. At some point that same morning, cleaning staff took our old towels but didn't replace them explaining that another team would come by an hour later to bring new ones. We left to their sister property out of frustration (unshowered by the way) but were there new towels in our old room upon return? No. I could go on with additional examples of the lack of care and detail at this hotel but the Expedia character limit doesn't seem to allow me to fit it all. All I will end with is: choose another hotel. I'm still in disbelief at how poorly this place is run.
Stayed 4 nights in Nov 2024

8/10 Good

Therese

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities
My family and I had a good long weekend at the Alexandra Resort. The food was delicious, but wished more of the restaurants were open or there was more variety. Most of the staff was very friendly, however, during some meals it took a bit of time before we were asked about drinks or receiving our drinks. The resort itself was clean and the rooms were nice and modern. Worth the time and money staying here. Would definitely come back Again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Temitope

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Oct 2024

10/10 Excellent

Tim

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
Friendly staff, good food and drinks, excellent value. Having the ability to use Blue Haven is a big plus.
Stayed 5 nights in Oct 2024

2/10 Terrible

Hendjoulie

We booked a room that looked nothing like the bedroom that was publicized. We asked for an upgrade, the upgrade was 1.2k more than what was listed on Expedia. Reached out to Expedia, they did not try to match the price. Front desk gave multiple disinformation about shuttle time which ruined my bday since I planed around the time they initially gave. Everyone was just not customer service oriented. I’m very disappointed and displeased with the amount I paid
Stayed 5 nights in Oct 2024

8/10 Good

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great vacation
Stayed 5 nights in Aug 2024

8/10 Good

tuan dinh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are nice , the beach so clean , all inclusive worth the money because I stay outside food way more expensive
Stayed 2 nights in Aug 2024

8/10 Good

Carla

Stayed 3 nights in Aug 2024

10/10 Excellent

Yaquelin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beach
Stayed 4 nights in Jul 2024

8/10 Good

Cherisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this resort last minute as my original flights on Delta were to a different island and this resort had many great reviews. The resort grounds are beautiful and the hospitality is outstanding. All of the staff make your feel welcome and at home. The beach is amazing and the restaurants have the best food that I have had ar an all-inclusive (and I have been to plenty of islands and all-inclusive resorts). I didn't give 5 stars because I've have not had a solid 3 hours of sleep since arriving. I booked a king suite since there were not many options when I booked the day before arriving. The bed is one if the worst that I have ever slept on. The king size mattress was basically 2 twin mattress stacked horizontally. I discovered this when I pulled back the covers to see why there was a dip across the whole bed. The only way I have been able to function is because of the beach naps a and the naps I take on the balcony in the chair which is more comfortable than the bed. I'm not sure if all of the beds are this bad at the resort because I would really like to visit again in November. If they are all like this, I will visit another resort because not having a good night's sleep for several days does not make a fun trip.
Stayed 4 nights in Jul 2024

8/10 Good

Kamini

Liked: Cleanliness, staff & service
Relaxing
Clean with all necessities. Friendly staff. Smaller property, not as many restaurant options as other places. It was a relaxing stay. The staff are friendly and provide excellent customer service. The room was a good size but dated. I would not consider this property to be a luxury property. Food was good, as expected. No room service. We spent most of our time on the beautiful beach. Lacking an indoor or covered bar area.
Stayed 5 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

4/10 Poor

Rachel

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Michael, Manassas Park

Liked: Cleanliness, staff & service, property conditions & facilities
very nice but older property. staff was excellent and beaches are fantastic. dining choices are ok
Stayed 7 nights in Jun 2024

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall Alexandra is a great place to stay. Some things that I would comment on is my room had a smell like a damp wet smell the pull out couch was very worn and kind of gross looking. My bed had a smell too. I went in my family members room who were staying in the other building considered delux and there was no smell so maybe just some upgrades are needed. But my fridge was always stocked and housekeeping was great. Forty on the beach and cheeky were great. All of the restaurant hostesses and servers including Kimberly and Gloria were so wonderful and kind. Some staff are not as friendly at the bars especially. I know it was very hot so I understand. Overall the food was great except that the buffet was closed 3 out of five nights we we were there and if you didn’t have a reservation you were beat. More food availability would be helpful and maybe room service especially for tired kids after the beach in the evenings. Better dessert options too for kids. But we had a really great time and it was truly a beautiful place.
Stayed 5 nights in Jul 2024

4/10 Poor

Krystopher

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
It was my Anniversary and I was supposed to get an Anniversary banner on my room door I didn’t get that. I was as supposed to have a nice elegant dinner on the beach the day of my Anniversary, my wife and I got all dressed up looking good dinner on the beach only to get there and the staff and managers state that they didn’t have any knowledge of dinner on the beach for that night.
Stayed 5 nights in Jul 2024

10/10 Excellent

Troy

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the Alexandria Resort in June '24. We were hesitant about an all inclusive resort as we normally stay in a vacation rental, but we wanted to try a turn key experience. Alexandria didn't disappoint. The Staff were very friendly and cheerful. From the very first lunch while we were waiting for our room, our son was a little grumpy from travel and Jodyann turned him completely around and had him smiling. Garniel and the beach staff work very hard serving great drinks and jerk chicken. They were such a joy to get to know and they were always having fun activities on and off the beach. Our room was beautiful, clean and updated. Beds and pillows were very comfortable and it was nice to have a fridge which was stocked with water soda and beer when we arrived. The oceanview and balcony was gorgeous. The grounds were immaculate. The fitness room is small but well equipped. Overall, food was also good to great. There are many choices from reservation restaurants (steak, fish. sushi) to walk up table service, to buffet. Our favorites were the Sushi and Steak restaurants. You make reservations same day, and if you do it early you can get the times you want. Service at the restaurants is also really good, keep in mind that you are in the islands! Overall, you can tell the management really cares about the staff and guests. We would definitely recommend and return to Alexandria
Stayed 4 nights in Jun 2024