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Alexandra Resort - All-inclusive

4.0 star property
Ocean-view property with a swim-up bar, near Grace Bay Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alexandra Resort - All-inclusive

Outdoor pool, pool umbrellas, pool loungers
Deluxe Suite, 2 Bedrooms, Oceanfront (Recently Renovated)
On the beach, white sand, sun-loungers, beach umbrellas
Suite, 1 Bedroom, Oceanfront
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • All-inclusive
    All-inclusive
  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Pool
    Pool
The price is AU$1,227
includes taxes & fees
21 Dec - 22 Dec

Explore the area

Map
Princess Dr, Grace Bay Beach, Providenciales, Providenciales
  • Providenciales Beaches
    1 min walk
  • Grace Bay Beach
    5 min walk
  • Salt Mills Plaza
    4 min drive
  • Providenciales (PLS-Providenciales Intl.)
    16 min drive

Room options

View all photos for Deluxe Penthouse, 4 Bedrooms, Oceanfront (Recently Renovated)

Premium bedding, pillow-top beds, free minibar, in-room safe

Deluxe Penthouse, 4 Bedrooms, Oceanfront (Recently Renovated)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
  • 353 sq m
  • Ocean view
  • Sleeps 12
  • 4 King Beds OR 2 King Beds and 4 Single Beds

View all photos for Suite, 1 Bedroom, Garden View

Premium bedding, pillow-top beds, free minibar, in-room safe

Suite, 1 Bedroom, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
  • 93 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed OR 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Studio, Garden View (Recently Renovated)

Deluxe Studio, Garden View (Recently Renovated)

Deluxe Studio, Garden View (Recently Renovated)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Free minibar items
Flat-screen TV
Renovated in 2015
Premium bedding
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront

Beach/ocean view

Suite, 1 Bedroom, Oceanfront

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
  • 71 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Studio, Partial Ocean View (Recently Renovated)

View from room

Deluxe Studio, Partial Ocean View (Recently Renovated)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Free minibar items
Flat-screen TV
Renovated in 2015
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Ocean View

Suite, 2 Bedrooms, Ocean View

Suite, 2 Bedrooms, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
  • 135 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Queen Sofa Bed OR 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Suite, 2 Bedrooms, Oceanfront

Premium bedding, pillow-top beds, free minibar, in-room safe

Suite, 2 Bedrooms, Oceanfront

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
  • 141 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Garden View (Recently Renovated)

Deluxe Suite, 1 Bedroom, Garden View (Recently Renovated)

Deluxe Suite, 1 Bedroom, Garden View (Recently Renovated)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
  • 93 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed OR 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Studio, Garden View

Premium bedding, pillow-top beds, free minibar, in-room safe

Studio, Garden View

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Free minibar items
Flat-screen TV
Renovated in 2015
Premium bedding
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, Oceanfront (Recently Renovated)

Deluxe Studio, Oceanfront (Recently Renovated)

Deluxe Studio, Oceanfront (Recently Renovated)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Free minibar items
Flat-screen TV
Renovated in 2015
Premium bedding
  • 57 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms, Partial Ocean View (Recently Renovated)

32-inch flat-screen TV with cable channels, TV, DVD player

Deluxe Suite, 2 Bedrooms, Partial Ocean View (Recently Renovated)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Free minibar items
Flat-screen TV
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms, Oceanfront (Recently Renovated)

Deluxe Suite, 2 Bedrooms, Oceanfront (Recently Renovated)

Deluxe Suite, 2 Bedrooms, Oceanfront (Recently Renovated)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Partial Ocean View (Recently Renovated)

32-inch flat-screen TV with cable channels, TV, DVD player

Deluxe Suite, 1 Bedroom, Partial Ocean View (Recently Renovated)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Free minibar items
Flat-screen TV
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Studio, Oceanfront

Studio, Oceanfront | View from room

Studio, Oceanfront

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Free minibar items
Flat-screen TV
Renovated in 2015
Premium bedding
  • 57 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Oceanfront (Recently Renovated)

32-inch flat-screen TV with cable channels, TV, DVD player

Deluxe Suite, 1 Bedroom, Oceanfront (Recently Renovated)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

Exterior
Blue Haven Resort - All Inclusive
On private beach
Pool
Breakfast included
All-inclusive
4.5 out of 5, Wonderful, (641)
The price is AU$2,320
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Blue Haven Resort - All Inclusive

About the area

Providenciales

An all-inclusive stay in Providenciales awaits you at Alexandra Resort - All-inclusive. Within steps you'll find Lucayan Archipelago and Providenciales Beaches. Highlights at this beachfront property include 5 restaurants, 4 bars/lounges and a full-service spa. .A day of pampering at Elevate Spa can include massages, body wraps and mani/pedis. The restaurant, Asú, serves international cuisine and is open for breakfast and dinner. The property's own beach bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and free kids' club. Other amenities include free Wi-Fi in public areas, a gym and a children's swimming pool. Free buffet breakfast is available daily between 7:30 AM and 11:00 AM. There's also the convenience of free self parking. .Within a 15-minute drive of this 4-property class Providenciales property, attractions include Grace Bay Beach and Turtle Cove Marina.

What's nearby

  • Providenciales Beaches - 1 min walk - 0.1 km
  • Grace Bay Beach - 5 min walk - 0.5 km
  • The Regent Village Shopping Mall - 4 min drive - 1.8 km
  • Turtle Cove Marina - 10 min drive - 5.2 km
  • Long Bay Beach - 14 min drive - 7.8 km

Getting around

  • Providenciales (PLS-Providenciales Intl.) - 16 min drive

Restaurants

  • ‪Arizona - ‬13 min walk
  • ‪Schooner's Restaurant - ‬10 min walk
  • ‪Bobby Dee's - ‬11 min walk
  • ‪Barefoot By the Sea at Beaches - ‬10 min walk
  • ‪The Cricketer's Public House - ‬8 min walk

About this property

Alexandra Resort - All-inclusive

Ocean-view property with a swim-up bar, near Grace Bay Beach
Alexandra Resort - All-inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Alexandra Resort - All-inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as surfing/body boarding and snorkelling.

Free breakfast is available daily. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, an outdoor pool and a children's pool. Free self parking is available.

This 4-star Providenciales property is smoke free.

  • 120 guestrooms or units
  • 4 levels
  • 4 buildings
  • 5 dining venues
  • 4 bars or lounges
  • Built in 2005
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Alexandra Resort - All-inclusive offers 120 accommodations, which are accessible via exterior corridors and feature DVD players and free minibar items. Rooms open to balconies. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided.

This Providenciales property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.

Elevate Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.

Languages

English, Filipino, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Asú
  • Dragon Orchid Sushi
  • Fish Deck
  • Irie Bites Beach Grill
  • Pizzaluka

Family friendly

  • Children's pool
  • DVD player
  • Free children's club
  • In-room babysitting
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 4 buildings
  • 4 floors
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Free stocked minibar
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests will receive key retrieval information
Guests have access to dining facilities at Blue Haven Resort; shuttle service is provided.

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Alexandra Providenciales
Alexandra Resort All-inclusive Providenciales
Alexandra Resort Providenciales
Alexandra Turks Caicos
Alexandra Hotel Providenciales
Alexandra Resort Turks Caicos
Alexandra Resort Turks And Caicos/Providenciales
Alexandra All-inclusive Providenciales
Alexandra All-inclusive
Alexandra inclusive Provincia
Alexandra Inclusive Inclusive
Alexandra Resort - All-inclusive Providenciales
Alexandra Resort - All-inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Alexandra Resort - All-inclusive?

Alexandra Resort - All-inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Alexandra Resort - All-inclusive?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Alexandra Resort - All-inclusive on 21 Dec 2024 start from AU$1,226.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Alexandra Resort - All-inclusive?

Yep, Alexandra Resort - All-inclusive has a free self car park.

Are there any beaches close to Alexandra Resort - All-inclusive?

Yep, Alexandra Resort - All-inclusive is on Providenciales Beaches, which travelers give top marks. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Alexandra Resort - All-inclusive?

Yep, Elevate Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Alexandra Resort - All-inclusive have a pool?

Alexandra Resort - All-inclusive has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Alexandra Resort - All-inclusive?

Alexandra Resort - All-inclusive features a full-service spa, an outdoor pool and 5 restaurants. All guestrooms come with pillowtop beds, premium bedding and free minibar items.

What makes Alexandra Resort - All-inclusive a romantic place to stay?

Beachfront dining and a bar, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Alexandra Resort - All-inclusive.

Is Alexandra Resort - All-inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Alexandra Resort - All-inclusive is a hit with families.

Does Alexandra Resort - All-inclusive serve breakfast?

Yeah, free buffet brekkie is available daily from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at Alexandra Resort - All-inclusive?

No, Alexandra Resort - All-inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Alexandra Resort - All-inclusive?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Alexandra Resort - All-inclusive?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Alexandra Resort - All-inclusive?

No, only service animals are allowed.

Alexandra Resort - All-inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 453 out of 1000 reviews" "
Rating 8 - Good. 318 out of 1000 reviews" "
Rating 6 - Okay. 125 out of 1000 reviews" "
Rating 4 - Poor. 69 out of 1000 reviews" "
Rating 2 - Terrible. 35 out of 1000 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Carla

Stayed 3 nights in Aug 2024

10/10 Excellent

Yaquelin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beach
Stayed 4 nights in Jul 2024

8/10 Good

Cherisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this resort last minute as my original flights on Delta were to a different island and this resort had many great reviews. The resort grounds are beautiful and the hospitality is outstanding. All of the staff make your feel welcome and at home. The beach is amazing and the restaurants have the best food that I have had ar an all-inclusive (and I have been to plenty of islands and all-inclusive resorts). I didn't give 5 stars because I've have not had a solid 3 hours of sleep since arriving. I booked a king suite since there were not many options when I booked the day before arriving. The bed is one if the worst that I have ever slept on. The king size mattress was basically 2 twin mattress stacked horizontally. I discovered this when I pulled back the covers to see why there was a dip across the whole bed. The only way I have been able to function is because of the beach naps a and the naps I take on the balcony in the chair which is more comfortable than the bed. I'm not sure if all of the beds are this bad at the resort because I would really like to visit again in November. If they are all like this, I will visit another resort because not having a good night's sleep for several days does not make a fun trip.
Stayed 4 nights in Jul 2024

8/10 Good

Kamini

Liked: Cleanliness, staff & service
Relaxing
Clean with all necessities. Friendly staff. Smaller property, not as many restaurant options as other places. It was a relaxing stay. The staff are friendly and provide excellent customer service. The room was a good size but dated. I would not consider this property to be a luxury property. Food was good, as expected. No room service. We spent most of our time on the beautiful beach. Lacking an indoor or covered bar area.
Stayed 5 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

4/10 Poor

Rachel

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Michael, Manassas Park

Liked: Cleanliness, staff & service, property conditions & facilities
very nice but older property. staff was excellent and beaches are fantastic. dining choices are ok
Stayed 7 nights in Jun 2024

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall Alexandra is a great place to stay. Some things that I would comment on is my room had a smell like a damp wet smell the pull out couch was very worn and kind of gross looking. My bed had a smell too. I went in my family members room who were staying in the other building considered delux and there was no smell so maybe just some upgrades are needed. But my fridge was always stocked and housekeeping was great. Forty on the beach and cheeky were great. All of the restaurant hostesses and servers including Kimberly and Gloria were so wonderful and kind. Some staff are not as friendly at the bars especially. I know it was very hot so I understand. Overall the food was great except that the buffet was closed 3 out of five nights we we were there and if you didn’t have a reservation you were beat. More food availability would be helpful and maybe room service especially for tired kids after the beach in the evenings. Better dessert options too for kids. But we had a really great time and it was truly a beautiful place.
Stayed 5 nights in Jul 2024

4/10 Poor

Krystopher

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
It was my Anniversary and I was supposed to get an Anniversary banner on my room door I didn’t get that. I was as supposed to have a nice elegant dinner on the beach the day of my Anniversary, my wife and I got all dressed up looking good dinner on the beach only to get there and the staff and managers state that they didn’t have any knowledge of dinner on the beach for that night.
Stayed 5 nights in Jul 2024

10/10 Excellent

Troy

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the Alexandria Resort in June '24. We were hesitant about an all inclusive resort as we normally stay in a vacation rental, but we wanted to try a turn key experience. Alexandria didn't disappoint. The Staff were very friendly and cheerful. From the very first lunch while we were waiting for our room, our son was a little grumpy from travel and Jodyann turned him completely around and had him smiling. Garniel and the beach staff work very hard serving great drinks and jerk chicken. They were such a joy to get to know and they were always having fun activities on and off the beach. Our room was beautiful, clean and updated. Beds and pillows were very comfortable and it was nice to have a fridge which was stocked with water soda and beer when we arrived. The oceanview and balcony was gorgeous. The grounds were immaculate. The fitness room is small but well equipped. Overall, food was also good to great. There are many choices from reservation restaurants (steak, fish. sushi) to walk up table service, to buffet. Our favorites were the Sushi and Steak restaurants. You make reservations same day, and if you do it early you can get the times you want. Service at the restaurants is also really good, keep in mind that you are in the islands! Overall, you can tell the management really cares about the staff and guests. We would definitely recommend and return to Alexandria
Stayed 4 nights in Jun 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

ORALIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water at this resort is the best yet Great food Lots of choices off drinks Great staff
Stayed 5 nights in May 2024

8/10 Good

Regina

Travelled with partner
Liked: Cleanliness
Lovely resort with wonderful people there to help you!
Stayed 4 nights in May 2024

8/10 Good

Eduardo

Travelled with family
Liked: Cleanliness, property conditions & facilities
He had some issues with the restaurants but overall we had a great time, the common areas were clean, and the bedroom was spacious and clean, the air conditioner was unbelievably loud, but beyond that, the bedroom was really good! Food super good!
Stayed 7 nights in May 2024

10/10 Excellent

Tania

Stayed 4 nights in May 2024

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All inclusive resort on beautiful Grace Bay Beach. My friends and I stayed in a large 2 bedroom villa overlooking the ocean. We had a large balcony with a gorgeous view. The staff was friendly and welcoming. Some of the units are being updated so I would recommend you request a unit that has been renovated. Upon check in you receive a schedule of the restaurants. It takes a day to figure things out. The buffet was plentiful breakfast was excellent . Dinner was a 4/5. The reservation process was difficult to navigate. You can only make reservations the day of. We recommend taking the shuttle to Blue Haven their sister resort which is more upscale. Fire and Ice restaurant was 5/5 We would definitely return
Stayed 5 nights in May 2024

6/10 Okay

William, Gettysburg

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Nice property but staff bar staff wasn’t the best.
Stayed 5 nights in Feb 2024

6/10 Okay

Peter

Stayed 4 nights in May 2024

10/10 Excellent

JoAnn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family vacation
We were on a family trip and everything was wonderful! Everyone was kind and helpful. Food was very good in all restaurants. My only suggestions would be there could be more planned fun activities for children and adults.
Stayed 4 nights in Apr 2024

10/10 Excellent

Kimberly

Stayed 4 nights in Apr 2024

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alexandra resort had the perfect beach front. Dining options were limited though. Only 3 to pick from. Made the best of it and the food was great. Would go again. Staff very nice.
Stayed 7 nights in Apr 2024

4/10 Poor

Steven

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Horrible treatment there: stay away
There were some great staff members and there were low IQ idiot staff members. We had multiple issues, but the biggest one by far was that there was a wedding at the property and the hotel pampered them, but screwed the rest of the guests in doing so. They closed their #2 restaurant for a "private event" and they only booked about seven tables per half-hour at their #1 (steak) restaurant. They tried to tell me that I couldn't get a table at 6pm and would have to wait until 8pm which is ridiculous since I asked early in the morning. I finally got their front desk to make a call and they called me an hour or two later telling me we had a 6pm reservation. We relied on that, but then when we got there at 5:55pm, the hostess looked at her sheet and our names weren't on it. I told her they messed up and showed her the call time from their front desk when they told me we were in. She looked away from me and acted like I wasn't standing there. That's how they treated a guest staying in an expensive upgraded suite with a beach view at what's supposed to be an all-inclusive (i.e., where they allow you to eat their food!). And to make it even worse, I was standing there with my wife and our four-year-old daughter. We were turned away. She did that to guests with a reservation! I complained to the GM (who was pretty nice, but that's his job) and they gave me a teeny $120 discount after ruining our day and wasting our time. I recommend that people stay away from this hotel.
Stayed 7 nights in Apr 2024