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Hyatt Ziva Puerto Vallarta - All-inclusive

4.5 star property
Luxury property on the beach, with 4 outdoor pools
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Ziva Puerto Vallarta - All-inclusive

Children's activities
Swim Up King(18+only)
Poolside bar
Beach bar
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
The price is AU$744
includes taxes & fees
22 Jan - 23 Jan

Explore the area

Map
Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta, 48390
  • Conchas Chinas Beach
    ‪9 min walk‬
  • Lindomar Beach
    ‪10 min walk‬
  • Playa de los Muertos
    ‪10 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪34 min drive‬

Room options

View all photos for Ocean Front King

Ocean Front King

Ocean Front King

Highlights

Air conditioning
Free minibar items
LED TV
Private bathroom
Bathrobes
Hairdryer
Rainfall showerhead
Eco-friendly toiletries
  • 44 sq m
  • Sleeps 3

View all photos for Ocean View Balcony Double

Free minibar, in-room safe, desk, iron/ironing board

Ocean View Balcony Double

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Private bathroom
Bathrobes
Hairdryer
Rainfall showerhead
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front Double

Ocean Front Double

Ocean Front Double

Highlights

Air conditioning
Free minibar items
LED TV
Private bathroom
Bathrobes
Hairdryer
Rainfall showerhead
Eco-friendly toiletries
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Ocean View Suite King

Club Ocean View Suite King

Club Ocean View Suite King

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Private bathroom
Bathrobes
Hairdryer
Rainfall showerhead
  • 65 sq m
  • Sleeps 4

View all photos for Club Ocean View Suite Double

Terrace/patio

Club Ocean View Suite Double

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Private bathroom
Bathrobes
Hairdryer
Rainfall showerhead
  • 65 sq m
  • Sleeps 5

View all photos for Ocean View Double

Free minibar, in-room safe, desk, iron/ironing board

Ocean View Double

Highlights

Air conditioning
Free minibar items
LED TV
Private bathroom
Bathrobes
Hairdryer
Rainfall showerhead
Eco-friendly toiletries
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View King

Free minibar, in-room safe, desk, iron/ironing board

Ocean View King

Highlights

Air conditioning
Free minibar items
LED TV
Private bathroom
Bathrobes
Hairdryer
Rainfall showerhead
Eco-friendly toiletries
  • 44 sq m
  • Sleeps 3

View all photos for Club Ocean Front Hot Tub King

Club Ocean Front Hot Tub King

Club Ocean Front Hot Tub King

Highlights

Private hot tub
Air conditioning
Club Lounge
Free minibar items
LED TV
Private bathroom
Bathrobes
Hairdryer
  • 65 sq m
  • Sleeps 4

View all photos for Club Ocean Front Hot Tub Double

Club Ocean Front Hot Tub Double

Club Ocean Front Hot Tub Double

Highlights

Private hot tub
Air conditioning
Club Lounge
Free minibar items
LED TV
Private bathroom
Bathrobes
Hairdryer
  • 65 sq m
  • Sleeps 5

View all photos for Swim Up King(18+only)

Free minibar, in-room safe, desk, iron/ironing board

Swim Up King(18+only)

Highlights

Air conditioning
Free minibar items
LED TV
Private bathroom
Bathrobes
Hairdryer
Rainfall showerhead
Eco-friendly toiletries
  • 44 sq m
  • Sleeps 3

View all photos for Swim Up Double(18+only)

Free minibar, in-room safe, desk, iron/ironing board

Swim Up Double(18+only)

Highlights

Air conditioning
Free minibar items
LED TV
Private bathroom
Bathrobes
Hairdryer
Rainfall showerhead
Eco-friendly toiletries
  • 44 sq m
  • Sleeps 4

View all photos for Double

Free minibar, in-room safe, desk, iron/ironing board

Double

Highlights

Air conditioning
Free minibar items
LED TV
Private bathroom
Bathrobes
Hairdryer
Rainfall showerhead
Eco-friendly toiletries
  • 44 sq m
  • Sleeps 4

View all photos for Ocean View Balcony King

Ocean View Balcony King

Ocean View Balcony King

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Private bathroom
Bathrobes
Hairdryer
Rainfall showerhead
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Plunge Pool Suite King

One Bedroom Plunge Pool Suite King

One Bedroom Plunge Pool Suite King

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
  • 116 sq m
  • Sleeps 3

View all photos for Club Ocean View Swim up Suite Double (18+ only)

Club Ocean View Swim up Suite Double (18+ only) | Living area

Club Ocean View Swim up Suite Double (18+ only)

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Private bathroom
Bathrobes
Hairdryer
Rainfall showerhead
  • Sleeps 4
  • 2 Double Beds and 1 Queen Sofa Bed

View all photos for King

Free minibar, in-room safe, desk, iron/ironing board

King

Highlights

Air conditioning
Free minibar items
LED TV
Private bathroom
Bathrobes
Hairdryer
Rainfall showerhead
Eco-friendly toiletries
  • 44 sq m
  • Sleeps 3

View all photos for Club Ocean View Swim Up Suite King (18+only)

Club Ocean View Swim Up Suite King (18+only) | Living area

Club Ocean View Swim Up Suite King (18+only)

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Private bathroom
Bathrobes
Hairdryer
Rainfall showerhead
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

Exterior

Velas Vallarta Suites Resort All Inclusive

On private beach
Pool
Breakfast included
All-inclusive
4.6 out of 5, Wonderful, (1001)
The price is AU$894
for 1 room
includes taxes & fees
4 Feb - 5 Feb
Velas Vallarta Suites Resort All Inclusive

About the area

Puerto Vallarta

A luxury stay in Puerto Vallarta awaits you at Hyatt Ziva Puerto Vallarta - All-inclusive. Within steps you'll find Playa Estaca and Conchas Chinas Beach within a 10-minute stroll. Highlights at this all-inclusive property include 5 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at Vita Mar Spa can include deep-tissue massages, hot stone massages, detox wraps and body wraps along with access to the sauna. The theme restaurant, Casa Grande, serves Mexican cuisine and is open for dinner. With 6 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find cabanas, and enjoy the on-site gym and outdoor tennis court. 12296 square feet (1142 square metres) of event facilities include 8 meeting rooms and conference space, and other business amenities include a business centre and coworking space. Plus you'll find a hot tub, a children's swimming pool and a coffee shop/cafe. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4.5-property class Conchas Chinas property include Cruise Ship Terminal and Bay of Banderas.

What's nearby

  • Conchas Chinas Beach - 9 min walk
  • Olas Altas Street - 3 min drive
  • Los Muertos Pier - 3 min drive
  • Malecon - 5 min drive
  • Playa de los Muertos - 10 min drive

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 34 min drive

Restaurants

  • ‪Sapphire Ocean Club | Bistrot Local - ‬3 min drive
  • ‪Blaze Grill - ‬2 min walk
  • ‪Blue Chairs Roof Top - ‬3 min drive
  • ‪Melanzane - ‬1 min walk
  • ‪Pureza - ‬2 min walk

About this property

Hyatt Ziva Puerto Vallarta - All-inclusive

Luxury property on the beach, with 4 outdoor pools
Hyatt Ziva Puerto Vallarta - All-inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers. At Hyatt Ziva Puerto Vallarta - All-inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar and a poolside bar. This all-inclusive property also offers a children's pool, outdoor tennis courts and a hot tub. Self parking is free.

This 4.5-star Puerto Vallarta property is smoke free.

  • 335 guestrooms or units
  • 11 levels
  • 2 buildings
  • 5 dining venues
  • 6 bars or lounges
  • 12296 sq ft of conference space
  • 1142 sq. m of conference space
  • Built in 1969
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hyatt Ziva Puerto Vallarta - All-inclusive offers 335 air-conditioned accommodations with free minibar items and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Vita Mar Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blaze
  • Casa Grande
  • Melanzane
  • Pureza
  • Vivaz Buffet

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Spa tub

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,296 square feet of conference space
  • 8 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Hyatt Ziva Puerto Vallarta All Inclusive All-inclusive property
Hyatt Ziva Puerto Vallarta
Hyatt Ziva
Hyatt Ziva Puerto Vallarta In

Frequently asked questions

What is the cancellation policy at Hyatt Ziva Puerto Vallarta - All-inclusive?

Hyatt Ziva Puerto Vallarta - All-inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Ziva Puerto Vallarta - All-inclusive?

As of 21 Jan 2025, prices found for a 1-night stay for 2 adults at Hyatt Ziva Puerto Vallarta - All-inclusive on 22 Jan 2025 start from AU$744.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Ziva Puerto Vallarta - All-inclusive?

Yep, Hyatt Ziva Puerto Vallarta - All-inclusive has a free self car park.

Are there any beaches close to Hyatt Ziva Puerto Vallarta - All-inclusive?

Yep, Hyatt Ziva Puerto Vallarta - All-inclusive is on Playa Estaca, which travelers give top marks. Fun beach activities include yoga, volleyball and jet skiing. You can also find motor boats.

Is there a spa on site at Hyatt Ziva Puerto Vallarta - All-inclusive?

Yep, Vita Mar Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does Hyatt Ziva Puerto Vallarta - All-inclusive have a pool?

Hyatt Ziva Puerto Vallarta - All-inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Hyatt Ziva Puerto Vallarta - All-inclusive?

Hyatt Ziva Puerto Vallarta - All-inclusive features 4 outdoor pools, a full-service spa and 5 restaurants. All guestrooms come with 24-hour room service and free minibar items.

What makes Hyatt Ziva Puerto Vallarta - All-inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Hyatt Ziva Puerto Vallarta - All-inclusive.

Is there a free airport shuttle available at Hyatt Ziva Puerto Vallarta - All-inclusive?

No, Hyatt Ziva Puerto Vallarta - All-inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Ziva Puerto Vallarta - All-inclusive?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Ziva Puerto Vallarta - All-inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hyatt Ziva Puerto Vallarta - All-inclusive?

No, only service animals are allowed.

Hyatt Ziva Puerto Vallarta - All-inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 802 out of 1265 reviews" "
Rating 8 - Good. 254 out of 1265 reviews" "
Rating 6 - Okay. 109 out of 1265 reviews" "
Rating 4 - Poor. 59 out of 1265 reviews" "
Rating 2 - Terrible. 41 out of 1265 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and very friendly. Would come back again.
Stayed 7 nights in Oct 2024

10/10 Excellent

Michael David, Plymouth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

6/10 Okay

Toni Lynn

Liked: Cleanliness, staff & service
Stayed 7 nights in Oct 2024

10/10 Excellent

Nathan A

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint and the food was delicious
Stayed 5 nights in Oct 2024

2/10 Terrible

Moses

Disliked: Cleanliness, staff & service, room comfort
Beware: Staff Fails to Secure Guest Belongings
During my stay, I left a valuable gold chain in my room. After housekeeping cleaned the room, the chain was missing. I immediately contacted management and security, but unfortunately, it was not recovered. What disappointed me most was how the situation was handled — rather than helping me resolve the issue, management seemed more focused on shifting the blame. To add to the confusion, I found a note in my room offering someone else 30,000 Hyatt points as compensation for a similar issue. When I brought this to their attention, management quickly took the letter, claiming it was meant for another guest. If you're concerned about the safety of your personal belongings, I would recommend reconsidering staying at this property. My experience has left me questioning the level of security and accountability provided here.
Stayed 3 nights in Oct 2024

8/10 Good

Kinita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the property was under under renovation, our room was clean, fairly quiet relax. The best food is in the buffet by far. Different options for pools. We did stay on the 20th floor and the penthouse was above us and had a leak, but the staff was quick to move us an accommodating. As soon as you check in, there is a push for sales for Hyatt program . They will give you a free spa or something like that if you’re interested.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kobe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Amazing food. Only thing wrong was the construction going on and the loud noises.
Stayed 4 nights in Oct 2024

10/10 Excellent

BRIAN

Travelled with partner
Liked: Amenities
Everything
Stayed 6 nights in Oct 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 3 nights in Oct 2024

10/10 Excellent

Min Young

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here my girlfriend, we had a wonderful time. Location was perfect; nice private, quite beach. All the staffs were welcoming and friendly. Food was great, all the restaurants are very clean and the drinks were 10/10. Also want to give a shoutout to the cayak instructor Kevin! He was very friendly and made our time very special and unforgettable. Me and my girlfriend are seriously considering having our wedding here. Thanks everyone for the hospitality! We’ll be back soon!
Stayed 4 nights in Oct 2024

8/10 Good

Keith

Stayed 2 nights in Sep 2024

6/10 Okay

F.

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property was great, a lot of construction happening all around us so the constant banging of machines and tools going on was a bit overwhelming. Other than that great location.
Stayed 3 nights in Oct 2024

8/10 Good

KRISTIE LEE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, always tended to your needs, rooms very clean, beautiful views.
Stayed 4 nights in Oct 2024

10/10 Excellent

Paymon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property with an amazing private beach. We had a great time and we would absolutely come back. Just avoid the timeshare presentation!
Stayed 4 nights in Oct 2024

10/10 Excellent

Diego

Stayed 4 nights in Sep 2024

6/10 Okay

Tracey

Stayed 3 nights in Sep 2024

8/10 Good

Jolene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall lovely property. Kind of loud with constant thumping music from the pool areas. Really good food.
Stayed 5 nights in Sep 2024

8/10 Good

Rosita

Stayed 4 nights in Sep 2024

6/10 Okay

Elisabeth

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Customer service from the majority of the staff was excellent. The property is very dated and is under renovations. The quality of food was extremely disappointing. The drinks even in the Club area are watered down drastically . We have stayed at other Hyatt properties and I would say this definitely does not rate as a 4 star. What is good is the private beach and the cleanliness of the beach. Not a lot of vendors arrive and it’s very quiet.
Stayed 4 nights in Sep 2024

10/10 Excellent

Grigoriy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent resort
Stayed 7 nights in Jul 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is a dream! The views from every room are spectacular, the service is outstanding, and the staff was extremely attentive. This is my second time staying at this resort, and I would come again! Highly recommend! Thank you VentureOut bookings & the Hyatt Ziva for my beautiful stay.
Stayed 3 nights in Sep 2024

8/10 Good

Nedra

Travelled with partner
Liked: Cleanliness, amenities
The Blaze restaurant is excellent for breakfast and lunch. Staff is wonderful. Beach is short but beautiful with turtle sanctuary. Property is under much needed renovation. Our AC was not working properly and staff upgraded us to another room.
Stayed 5 nights in Sep 2024

10/10 Excellent

Josue

Travelled with family
Liked: Amenities
Property is well kept. Beautiful. Nestled in the hills of Varllata. All inclusive. Food was good and drinks good. Beach is clean. I would recommend this place to everyone.
Stayed 5 nights in Sep 2024

8/10 Good

Maria Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff is really good!
Stayed 3 nights in Sep 2024

4/10 Poor

Mallory

Stayed 7 nights in Aug 2024