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Los Tules Resort

4.0 star property
On beach with 6 outdoor pools, near Cruise Ship Terminal

Photo gallery for Los Tules Resort

On the beach, sun-loungers, beach umbrellas, beach towels
6 outdoor pools
Exterior
In-room safe, free WiFi
Superior Room, 1 King Bed | Bathroom

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast available
  • Bar
  • Pool
  • 24/7 front desk
  • Room service

Explore the area

Map
Blvd Francisco Medina Ascencio, S/n Int Los Tules, Puerto Vallarta, JAL, 48330
  • La Isla
    ‪9 min walk‬
  • Cruise Ship Terminal
    ‪3 min drive‬
  • Malecon
    ‪4 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Bedrooms

Private kitchen

Standard Room, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
TV
2 bedrooms
Shower/bath combination
Private bathroom
Cable channels
  • Sleeps 7
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, free WiFi

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
TV
Shower/bath combination
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom

Standard Room, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
TV
Separate bedroom
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • 20 sq m
  • Sleeps 6
  • 2 Double Sofa Beds OR 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

Standard Room, 3 Bedrooms

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
TV
3 bedrooms
Shower/bath combination
Private bathroom
Cable channels
  • Sleeps 9
  • 2 Double Beds OR 1 King Bed

View all photos for Studio

In-room dining

Studio

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Ceiling fan
Private bathroom
Cable channels
In-room safe
  • 28 sq m
  • Sleeps 4
  • 2 Double Sofa Beds

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About the area

Puerto Vallarta

At Los Tules Resort you'll be 2 km (1.3 mi) from Cruise Ship Terminal and 4 km (2.5 mi) from Malecon. Highlights at this beachfront hotel include 6 outdoor swimming pools, a full-service spa and a restaurant. .The restaurant, Resto Chapultepec, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the 4 outdoor tennis courts and Hot tub. Additionally, you'll find Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 4-property class Hotel Zone hotel include Bay of Banderas and Playa de los Muertos.

What's nearby

  • Hotel Zone Beach - 6 min walk - 0.6 km
  • La Isla - 9 min walk - 0.8 km
  • Cruise Ship Terminal - 3 min drive - 2.1 km
  • Malecon - 4 min drive - 3.5 km
  • Playa de los Muertos - 15 min drive - 4.9 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 15 min drive

Restaurants

  • ‪Deli Express - ‬2 min walk
  • ‪La Madalena, Cantina de Puerto - ‬3 min walk
  • ‪La Leche - ‬4 min walk
  • ‪La Cantina Sports Bar - ‬5 min walk
  • ‪Domino's Pizza - ‬4 min walk

About this property

Los Tules Resort

On beach with 6 outdoor pools, near Cruise Ship Terminal
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Los Tules Resort, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have WiFi for a fee. This beach hotel also offers a children's pool, outdoor tennis courts and a hot tub. Free self parking is available.

This 4-star Puerto Vallarta hotel is smoke free.

  • 200 guestrooms or units
  • 3 levels
  • 20 buildings
  • Deli
  • Supervised kid's activities
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Los Tules Resort offers 200 air-conditioned accommodations, with a safe. Televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Resto Chapultepec

Things to do

  • 4 outdoor tennis courts
  • 6 outdoor pools
  • Children's pool
  • Full-service spa
  • Hot tub
  • Personal motorised watercraft
  • Shopping

Family friendly

  • 6 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

Room amenities

Bathroom

  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Los Tules
Los Tules Puerto Vallarta
Los Tules Resort
Los Tules Resort Puerto Vallarta
Tules
Los Tules Hotel Puerto Vallarta
Puerto Vallarta Los Tules
Puerto Vallarta Los Tules
Los Tules Puerto Vallarta
Los Tules Resort Hotel
Los Tules Resort Puerto Vallarta

Frequently asked questions

What is the cancellation policy at Los Tules Resort?

Los Tules Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Los Tules Resort?

Yep, Los Tules Resort has a free self car park.

Are there any beaches close to Los Tules Resort?

Yep, Los Tules Resort is a short 6-minute walk from Hotel Zone Beach. Fun beach activities include snorkelling, waterskiing and body boarding.

Is there a spa on site at Los Tules Resort?

Yep, there is an onsite spa at Los Tules Resort.

Does Los Tules Resort have a pool?

Los Tules Resort has 6 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Is there a free airport shuttle available at Los Tules Resort?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Los Tules Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Los Tules Resort?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Los Tules Resort?

No, pets are not allowed.

Los Tules Resort Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 36 out of 141 reviews
Rating 8 - Good. 42 out of 141 reviews
Rating 6 - Okay. 30 out of 141 reviews
Rating 4 - Poor. 22 out of 141 reviews
Rating 2 - Terrible. 11 out of 141 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
We love this property for the feel of a hacienda. Great and clean pools and love the Cafe Chapultepec for meals by the pool and views of the ocean. Balcony rooms have a nice view of the harbor. Beautiful flowers and palms and many pools give it a personal feel.
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

8/10 Good

Lisa, St Louis

Travelled with family
Disliked: Cleanliness, staff & service, amenities
This property was priced well for the age and lack of updates. The interior was the same as the original decor when the resort first opened in the early 80's. I was initially put off but once I saw the spectacular view I felt like I had made the deal of the century! I was eventually able to get much needed additional cleaning done (some by the housekeeper some by me) but never got towels that didn't look like old rejects. Overall the size of the room with kitchen, the massive deck with gorgeous view and the numerous pools with lucious landscapes over shadowed the negatives. Also, the pool cafe has great food and exceptional staff!!!
Stayed 10 nights in Oct 2018

4/10 Poor

jea, san francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible smell

My matress smell like vomit, they gave me such a terrible room
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We have stayed 13 times and will stay again!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow its a hotel?

If you like giant roaches and doors that look like that have been broken into this is your spot. I have never stayed any place so bad, and didn't sleep at all, checked in at 3rd and was out the door at 5am.....

6/10 Okay

Verified traveller

Liked: Staff & service
Cheap hotel by a small beach. Rooms aren't modern or anything, but again, its cheap.

4/10 Poor

Melissa , Shelton, WA

Disliked: Cleanliness, property conditions & facilities, room comfort

Beautiful grounds but standard hotel room not nice

We booked a stay in a standard hotel room. The room was very dark and dank, fixtures were not operable and required repair, never were able to acquire a safe key to safe in unit, front desk were less than helpful in resolving any issues. Standard hotel room has no view and no patio or balcony and no ocean view. Very outdated and require some upgrading. Majority of the staff were helpful, excluding check in and front desk staff. There appeared to be some nicer units in the complex, would use caution if booking to ensure you were in one of the nicer, upgraded rooms. I would not recommend this hotel to anyone, nor would I choose to stay in this property again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Condos on the beach

Our whole family stayed there in three different condos. My daughter and husband with two small children stayed in a large 3 bedroom 3 bath and it was absolutely top rate, a five. The staff especially Maricio, our "concierge", was so helpful with everything we needed. My son and his wife stayed in a small studio and my partner and I had a large studio. I would rate his a three, comfortable but very small and ours was larger and very nice but with an old bathroom so I would rate ours a four. The grounds with 5 different pools and the views from our rooms were all fantastic. The only restaurant on the grounds is very average.

2/10 Terrible

EMI, Menahga, MN

Disliked: Staff & service, property conditions & facilities, room comfort

Awful 11-1101 (room no.)

Again,this was awful. Seem it was an left over room

6/10 Okay

Verified traveller

Nice old style Mexican resort on the beach

Reception at check in was average. Our room was on the fourth floor with no elevator and difficult stairs esp. for partner who is 90....reception stated that there was no opportunity to change room. The room amenities old and not well maintained eg. no way to lock room safe, cupboard handles that came off in our hands

6/10 Okay

Kathryn, Santa Fe, New Mexico

Disliked: Cleanliness, property conditions & facilities

Disappointment in upkeep of apartments

I had a timeshare at Los Tules until about 8 years ago. It is a beautiful setting on the beach, the grounds are gorgeous and the 8 pools immaculate and the outsides of the buildings are kept up. Unfortunately it is very old and rundown inside the apartments. I had a studio which had a gorgeous view but that is all it had. The studio was very dirty, rundown, no hand or cup towels, no soap, no blankets, kitchen appliances very old, poorly supplied with few mismatched dishes, pots and pans among other shortcomings--obviously not ready for occupancy. The next morning I told them the studio was completely unacceptable. They changed me to a much better and bigger studio with nice view. Different companies and individuals own and run the resort and I am sure there are many accommodations that have been updated and nice. I went there for old times sake and did not expect a whole lot, but the places I saw definitely need attention and updating. The staff are friendly and I love the low-rise Mediterranean villa design in a town of nothing but high-rise hotels and condos. Some big company needs to buy the resort and modernize the interiors. Then it would be really wonderful!

10/10 Excellent

James, Tulsa, OK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Room with Ocean View

Most beautiful resort in Puerto Vallarta. The grounds are massive and very well manicured. One of the few resorts that has land with it as well as beautiful beaches. The only drawback was the timeshare salespeople trying to constantly get you to participate in their program. Would definitely stay again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Isato

Liked: Cleanliness, staff & service, room comfort

Enjoying

Very nice place. The room was clean and confortable. No noise was heard front the neighboring rooms. Beachfront was extraordinary. The beach is easily accessible and the sand very clean. The hotel stall was readily available to help when needed, and very amicable. The breakfast is good and very affortable. Secluded from the overwelming crowded area of the main Puerto Vallarta, this is a very nice place to stay.

2/10 Terrible

Carlos, Princeton, NJ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible experience...

Let me start by stating that my family has been traveling to this hotel for the last 27 years, as they have a shared condo there, it's been usually a very nice experience This summer I decided to join them so I booked a room guessing it will be fairly under similar conditions. Early after arriving, we learned that the facility is now divided and administered by four different groups. We got a room managed by "Los Tules Mexican Resort", booked through Expedia, while the rest of my family got the usual room (administered now by Royal). Their room was as usual clean, well maintained, etc; while ours was terrible. TV was ancient and broken, as the WC and barroom cabinet. AC leaked continuously all week; moreover, room was infested with cockroaches... The worst part was the manager response, basically she explained there was little she could do, other than trying to change the TV, which she never did. I strongly advise anyone considering this hotel, to double check who is managing the room you will get. Based on what I read on previous reviews (and the rest of my family) you could get a good room, but for me in brief words, it's been the worst experience I've ever had staying at a touristic resort.

10/10 Excellent

Rod Vogel, Salt Lake City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tropical Garden

This is the second time I have stayed at Los Tules. I especially loved the coco palms and all the flowers in the garden. I felt completely safe there during the day and night.

2/10 Terrible

Rob, S

Disliked: Cleanliness, property conditions & facilities, room comfort

Would not stay again

Horrible experience, poor quality rooms, no wifi in my room, very dirty. Not a good resort, would not recommend to my worst enemy!

6/10 Okay

lupe, las vegas

Liked: Cleanliness
Disliked: Staff & service

nice hotel

the location is very convenient close to everything but the hotel people is not helpfull at all it seems that severalls companys runs the hotel so when you ask for something they dont know where to get it was no phone in the room the beds very uncomfortable and everybody push you to go to a timeshare meeting not a good experince

4/10 Poor

Rafael gracia, Guadalajara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convinient location, but

Great location but very old and poor manteinance hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful views of Banderas Bay!

We owned a unit for the past 14 years in Los Tules and have enjoyed every trip we have stayed there.The grounds are beautiful with 8 pools and 2 tennis courts. We especially love the laid back atmosphere there. Not a lot of hoopla and noise. if you know what I mean.

10/10 Excellent

James, Tulsa, OK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Romantic Suite overlooking the beach

Amazing!!!! Peaceful!!!! All the amenities. Would absolutely stay again!

8/10 Good

Jody, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value!

Ask for room 1502...

6/10 Okay

Frank, Chicago

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Privacy

Our room had no curtains for privacy. At one point a man who was cutting down coconuts from the tree right outside our window was able to look right in. We only stayed one day. The room was very basic. The 8 different pools were great and so was the rest of the property.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible room.

I own a timeshare at Los Tules and we arrived a day before our timeshare was ready. We normally stay at fiesta Americana the day before but this time I thought we should stay at Los tules hotel to be closer to our condo. What a mistake. Dirty dirty room, gross. I love my timeshare and they are not affiliated with the hotel part. Thank god! Don't ever stay here. I have had my timeshare for 5 years and Los tules is the best, but not the hotel part.