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Velas Vallarta Suites Resort All Inclusive

4.5 star property
Luxury property on the beach, with 2 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Velas Vallarta Suites Resort All Inclusive

Exterior
Private beach, free beach cabanas, sun-loungers, beach umbrellas
Private beach, free beach cabanas, sun-loungers, beach umbrellas
Private beach, free beach cabanas, sun-loungers, beach umbrellas
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
The price is AU$810
includes taxes & fees
23 Jan - 24 Jan 2025

Explore the area

Map
Paseo de la Marina Norte 585, Marina Vallarta, Puerto Vallarta, JAL, 48354
  • International Convention Center
    1 min walk
  • Marina Vallarta Golf Club
    7 min walk
  • El Faro Lighthouse
    12 min walk
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    11 min drive

Room options

View all photos for 2 Bedroom Lock Off

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

2 Bedroom Lock Off

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 127 sq m
  • Ocean view
  • Sleeps 5
  • 2 King Beds

View all photos for Family Suite, 3 Bedrooms

View from room

Family Suite, 3 Bedrooms

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 129 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Superior Suite (Master)

Superior Suite (Master)

Superior Suite (Master)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
  • 178 sq m
  • Ocean view
  • Sleeps 7
  • 2 King Beds, 1 Single Bed, 1 Large Single Bed and 1 Single Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Suite, 1 Bedroom

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 91 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Oceanfront

Suite, Oceanfront

Suite, Oceanfront

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 250 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Studio

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Studio

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 36 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, 1 Bedroom, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Ocean View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 80 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Family Suite, 2 Bedrooms

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Family Suite, 2 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 98 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

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Hot tub
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Spa
4.4 out of 5, Excellent, (1257)
The price is AU$872
for 1 room
includes taxes & fees
8 Jan - 9 Jan
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About the area

Puerto Vallarta

A luxury stay in Puerto Vallarta awaits you at Velas Vallarta Suites Resort All Inclusive. Within steps you'll find International Convention Center and Marina Vallarta Golf Club within a 10-minute stroll. Highlights at this all-inclusive property include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and reflexology. The fine-dining restaurant, Andrea, serves international cuisine and is open for breakfast, lunch and dinner. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find free cabanas, and enjoy the 3 outdoor tennis courts and free kids' club. 6997 square feet (650 square metres) of event facilities include a meeting room and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a gym and a lazy river. Each morning free breakfast is served. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4.5-property class Marina Vallarta property include Cruise Ship Terminal and Bay of Banderas.

What's nearby

  • International Convention Center - 1 min walk
  • Marina Vallarta Golf Club - 7 min walk
  • Vallarta Casino - 3 min drive
  • Cruise Ship Terminal - 5 min drive
  • Malecon - 8 min drive

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 11 min drive

Restaurants

  • ‪Restaurante Andrea - ‬2 min walk
  • ‪Restaurante la Ribera - ‬4 min walk
  • ‪Viña & Salvatore’s Wine Bar - ‬12 min walk
  • ‪Lobby Bar, Casa Magna, Marriott - ‬7 min walk
  • ‪La Terrazza Di Roma - ‬11 min walk

About this property

Velas Vallarta Suites Resort All Inclusive

Luxury property on the beach, with 2 outdoor pools
Velas Vallarta Suites Resort All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. At Velas Vallarta Suites Resort All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Puerto Vallarta property.

  • 209 guestrooms or units
  • 8 levels
  • 3 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 6997 sq ft of conference space
  • 650 sq. m of conference space
  • Built in 1991
  • Full breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
  • Swim-up bar
Velas Vallarta Suites Resort All Inclusive offers 209 accommodations, which are accessible via exterior corridors and feature free minibar items and a safe. This individually decorated and furnished accommodation includes dining tables. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 42-inch plasma televisions come with premium cable channels. Accommodation at this 4.5-star property has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Andrea
  • La Ribera

Things to do

  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Lazy river
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Dining table
  • Free children's club
  • Free cot
  • Grocery/convenience store
  • In-room babysitting
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (6,997 square foot of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch plasma TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Free bottled water
  • Free stocked minibar
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Velas Suites Inclusive
Velas Suites Resort Inclusive
Velas Vallarta
Velas Vallarta All Inclusive
Velas Vallarta Suites
Velas Vallarta Suites All Inclusive
Velas Vallarta Suites Resort
Velas Vallarta Suites Resort All Inclusive
Velas Suites Resort All Inclusive
Velas Suites
Velas Vallarta Suites Resort All Inclusive Puerto Vallarta
Velas Vallarta Suites Puerto Vallarta
Velas Suites All Inclusive
Velas Vallarta Suites Resort All Inclusive Puerto Vallarta

Frequently asked questions

What is the cancellation policy at Velas Vallarta Suites Resort All Inclusive?

Velas Vallarta Suites Resort All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Velas Vallarta Suites Resort All Inclusive?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at Velas Vallarta Suites Resort All Inclusive on 23 Jan 2025 start from AU$809.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Velas Vallarta Suites Resort All Inclusive?

Yep, Velas Vallarta Suites Resort All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Velas Vallarta Suites Resort All Inclusive?

The closest beach to Velas Vallarta Suites Resort All Inclusive is Nuevo Vallarta Beach (4.8 km).

Is there a spa on site at Velas Vallarta Suites Resort All Inclusive?

Yep, there is an onsite spa at Velas Vallarta Suites Resort All Inclusive. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Velas Vallarta Suites Resort All Inclusive have a pool?

Yep, and guests love it! Velas Vallarta Suites Resort All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Velas Vallarta Suites Resort All Inclusive have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Velas Vallarta Suites Resort All Inclusive?

Velas Vallarta Suites Resort All Inclusive features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Velas Vallarta Suites Resort All Inclusive a romantic place to stay?

Couples spa treatments and beachfront dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Velas Vallarta Suites Resort All Inclusive.

Is Velas Vallarta Suites Resort All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Velas Vallarta Suites Resort All Inclusive is a hit with families.

Does Velas Vallarta Suites Resort All Inclusive serve breakfast?

Yeah, free full brekkie is served daily.

Is there a free airport shuttle available at Velas Vallarta Suites Resort All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Velas Vallarta Suites Resort All Inclusive?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Velas Vallarta Suites Resort All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Velas Vallarta Suites Resort All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Velas Vallarta Suites Resort All Inclusive?

There isn't one on site, but Marina Vallarta Golf Club is a short 7-minute walk away.

Velas Vallarta Suites Resort All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 682 out of 1003 reviews" "
Rating 8 - Good. 219 out of 1003 reviews" "
Rating 6 - Okay. 60 out of 1003 reviews" "
Rating 4 - Poor. 24 out of 1003 reviews" "
Rating 2 - Terrible. 18 out of 1003 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Phoebe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Christy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 6 nights in Aug 2024

10/10 Excellent

Miguel

Stayed 4 nights in Aug 2024

10/10 Excellent

Kiem

Liked: Cleanliness, staff & service, property conditions & facilities
Super staff & service, well located & varied delicious dining options.
Stayed 4 nights in Sep 2024

10/10 Excellent

Thomas

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Todd

Stayed 5 nights in Aug 2024

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet. Excellent pool. Very clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Adrian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is great at what alot of hotels struggle with...genuine hospitality. Outstanding staff, service, and food. My only thing they lacking is a nice bar that guests can walk up to.
Stayed 4 nights in Aug 2024

10/10 Excellent

Lisandra

Stayed 5 nights in Aug 2024

10/10 Excellent

Val

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding. Don't get VIP transportation, save tons of time by just Ubering.
Stayed 3 nights in Aug 2024

10/10 Excellent

Gunther

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Velas was a great stay, from the beautiful gardens to the pools and beach area. The main characters are the staff, they all go out of their way to provide excellent service. Rodrigo at Andrea was superb and Edwin at the pool was very helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Erhan, Burlingame

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with kids
Stayed 10 nights in Jun 2024

10/10 Excellent

Carlos Alberto, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Soloman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing for our family! The pool was amazing for our kids and the beach access was perfect! Food, staff, and accommodations were all amazing!
Stayed 6 nights in Jul 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family. Great place to relax and have a good time. Highly recommend
Stayed 7 nights in Aug 2024

10/10 Excellent

HENRY

Stayed 6 nights in Aug 2024

8/10 Good

Laurie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was pristine, the staff very nice but our room backed up to a noisy, at times area. All in all it was a place we would visit again.
Stayed 6 nights in Jul 2024

10/10 Excellent

Hannaly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Aug 2024

4/10 Poor

Julia

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very disappointing stay, especially for the price. There is literally only one bar - and that is the swim up bar!! They try to say the lobby bar is a bar- it’s in a closet!! There is no actual bar on site where you can just listen to music and interact with other guests. The worst all-inclusive I have ever been to for entertainment factors (and food!). The first night was a Mexican celebration- horrible food in a convention type room with bright lights. I literally could only eat the rice and beans- and I really dislike rice and beans!!! Chicken was undercooked and red, all other food was just horrible. Except the churros- they were actually really good and wish I’d gotten more! With all the options in the area- they really need to step up the game! Room was good, had to resort to Netflix at night since they had no entertainment- so thankful for streaming services in the room, and room service!! Pool was nice, but they need an adults only pool!
Stayed 2 nights in Aug 2024

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very kid friendly. Kids club staff was amazing. Being on the beach was huge bonus.
Stayed 6 nights in Jul 2024

8/10 Good

Junghee

Stayed 2 nights in Jul 2024

6/10 Okay

Daisy, Garland

Travelled with family, Travelled with family and small children
Not many options to eat. Our room smelled like sewer.
Stayed 6 nights in Jul 2024

10/10 Excellent

Jacklyn

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Rashel

Liked: Cleanliness, staff & service, property conditions & facilities
Not enough food variety
Stayed 6 nights in Jul 2024