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Dreams Dominicus La Romana - All Inclusive

4.0 star property
Family-friendly property on the beach, with 4 outdoor pools

Photo gallery for Dreams Dominicus La Romana - All Inclusive

4 outdoor pools, free pool cabanas, pool umbrellas
Dock
Free minibar, in-room safe, free WiFi, bed sheets
Terrace/patio
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet-friendly
  • Bar
The current price is AU$785
includes taxes & fees
28 Apr - 29 Apr

Explore the area

Map
Playa Bayahibe, San Rafael del Yuma, La Altagracia, 23101
  • Dominicus Beach
    ‪10 min walk‬
  • Bayahibe Beach
    ‪10 min drive‬
  • Casa de Campo Marina
    ‪24 min drive‬
  • La Romana (LRM-La Romana Intl.)
    ‪20 min drive‬

Room options

View all photos for Preferred Club Deluxe Swim Up Double Bed

Preferred Club Deluxe Swim Up Double Bed

Preferred Club Deluxe Swim Up Double Bed

Highlights

Private plunge pool
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LCD TV
Pillow menu
Private bathroom
  • 54 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Suite Tropical View King Bed

Free minibar, in-room safe, free WiFi, bed sheets

Preferred Club Suite Tropical View King Bed

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Pillow menu
Separate bedroom
  • 80 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Presidential Ocean View

Free minibar, in-room safe, free WiFi, bed sheets

Preferred Club Presidential Ocean View

Highlights

Private indoor hot tub
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Pillow menu
  • 255 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Family Suite Tropical View

Free minibar, in-room safe, free WiFi, bed sheets

Preferred Club Family Suite Tropical View

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Pillow menu
Separate bedroom
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Suite Swim Up King Bed

Free minibar, in-room safe, free WiFi, bed sheets

Preferred Club Suite Swim Up King Bed

Highlights

Private plunge pool
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Pillow menu
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Three Bedroom Family Suite Tropical View

Free minibar, in-room safe, free WiFi, bed sheets

Preferred Club Three Bedroom Family Suite Tropical View

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Pillow menu
Sofa bed - single
  • 187 sq m
  • Sleeps 11
  • 1 King Bed and 4 Double Beds

View all photos for Preferred Club Two Bedroom Family Suite Tropical View

LCD TV

Preferred Club Two Bedroom Family Suite Tropical View

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Pillow menu
Sofa bed - single
  • 133 sq m
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Tropical View Double Bed

Free minibar, in-room safe, free WiFi, bed sheets

Deluxe Tropical View Double Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Rainfall showerhead
Private bathroom
Hairdryer
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Tropical View King Bed

Free minibar, in-room safe, free WiFi, bed sheets

Deluxe Tropical View King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Rainfall showerhead
Private bathroom
Hairdryer
Free bottled water
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite Tropical View

Free minibar, in-room safe, free WiFi, bed sheets

Deluxe Suite Tropical View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Separate bedroom
Sofa bed - single
Rainfall showerhead
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Deluxe Pool/Tropical View Double Bed

Free minibar, in-room safe, free WiFi, bed sheets

Preferred Club Deluxe Pool/Tropical View Double Bed

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Pillow menu
Private bathroom
  • 54 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Deluxe Swim Up King Bed

Free minibar, in-room safe, free WiFi, bed sheets

Preferred Club Deluxe Swim Up King Bed

Highlights

Private plunge pool
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LCD TV
Pillow menu
Private bathroom
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Master Suite

Free minibar, in-room safe, free WiFi, bed sheets

Preferred Club Master Suite

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LCD TV
Pillow menu
Separate bedroom
Private bathroom
  • 100 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club One Bedroom Presidential Suite

Free minibar, in-room safe, free WiFi, bed sheets

Preferred Club One Bedroom Presidential Suite

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Pillow menu
Sofa bed - single
  • 148 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Honeymoon Suite

Free minibar, in-room safe, free WiFi, bed sheets

Preferred Club Honeymoon Suite

Highlights

Private outdoor hot tub
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LCD TV
Pillow menu
Private bathroom
  • 75 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Swim Up

Free minibar, in-room safe, free WiFi, bed sheets

Preferred Club Master Suite Swim Up

Highlights

Private plunge pool
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Pillow menu
  • 100 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Bed

Free minibar, in-room safe, free WiFi, bed sheets

Deluxe Double Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Rainfall showerhead
Private bathroom
Hairdryer
Free bottled water
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Preferred Club Suite Tropical View Double Bed

Free minibar, in-room safe, free WiFi, bed sheets

Preferred Club Suite Tropical View Double Bed

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Pillow menu
Separate bedroom
  • 79 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Preferred Club Deluxe Pool/ Tropical View King Bed

Free minibar, in-room safe, free WiFi, bed sheets

Preferred Club Deluxe Pool/ Tropical View King Bed

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LCD TV
Pillow menu
Private bathroom
Bathrobes
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe King Bed

Free minibar, in-room safe, free WiFi, bed sheets

Deluxe King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Rainfall showerhead
Private bathroom
Hairdryer
Free bottled water
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Bayahíbe

An all-inclusive stay in San Rafael del Yuma awaits you at Dreams Dominicus La Romana - All Inclusive. You'll be 0.8 km (0.5 mi) from Dominicus Beach and 4.6 km (2.9 mi) from Bayahibe Beach. Highlights at this beachfront property include 10 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at Dreams Spa By Pevonia can include deep-tissue massages, hydrotherapy and reflexology along with access to the sauna and steam room. The fine-dining restaurant, Bordeaux (Adults Only), serves French cuisine and is open for dinner. With 7 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find cabanas, and enjoy the 2 hot tubs and nightclub. Other amenities include free Wi-Fi in public areas, a gym and a sauna. There's also the convenience of free valet parking. .Within a 30-minute drive of this 4-property class San Rafael del Yuma property, attractions include La Romana Port and Casa de Campo Marina.

What's nearby

  • Dominicus Beach - 10 min walk - 0.9 km
  • Monumento Natural Punta Bayahibe - 5 min drive - 4.7 km
  • Bayahibe Beach - 10 min drive - 4.6 km
  • La Romana Port - 22 min drive - 25.2 km
  • Casa de Campo Marina - 24 min drive - 25.0 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 52 min drive

Restaurants

  • ‪Dreams Dominicus Bordeaux Restaurant - ‬4 min walk
  • ‪Dream Dominicus Portofino Restaurant - ‬5 min walk
  • ‪La Terraza - ‬19 min walk
  • ‪mylos restaurant - ‬10 min walk
  • ‪Flying Fish - ‬1 min walk

About this property

Dreams Dominicus La Romana - All Inclusive

Family-friendly property on the beach, with 4 outdoor pools
Dreams Dominicus La Romana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Dreams Dominicus La Romana - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, and 2 hot tubs along with a sauna and a fitness centre. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi.

A business centre and a meeting room are available. A nightclub, spa services, and a terrace are also featured at the family-friendly Dreams Dominicus La Romana - All Inclusive. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star San Rafael del Yuma property.

  • 488 guestrooms or units
  • 5 levels
  • 17 buildings
  • 10 dining venues
  • 7 bars or lounges
  • Built in 2016
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Dreams Dominicus La Romana - All Inclusive offers 488 air-conditioned accommodations with free minibar items and a safe. LCD televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, and hairdryers. This San Rafael del Yuma property provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Dreams Spa By Pevonia has 6 treatment rooms. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.

Languages

English, French, German, Italian, Spanish

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  • Hot tub
  • All-inclusive
4.4 out of 5, Excellent, 1,011 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 10 restaurants
  • 7 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Barefoot Grill
  • Bordeaux (Adults Only)
  • Himitsu
  • Portofino
  • World Café

Things to do

  • 2 hot tubs
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Nightclub
  • Playground
  • Sauna
  • Scuba diving
  • Snorkelling
  • Steam room
  • Volleyball
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach cabanas (surcharge)
  • Beach towels
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in the restaurants a la carte.

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per accommodation, per night, plus a deposit of USD 65 per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 65 per night
  • Pet fee: USD 65 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dreams Dominicus Romana Resort
Dreams Dominicus Resort
Dreams Dominicus Romana
Dreams Dominicus
Dreams Dominicus All Inclusive
Dreams Dominicus Romana All Inclusive San Rafael Del Yuma
Dreams Dominicus Romana Hotel San Rafael Del Yuma
Dreams Dominicus Romana San Rafael Del Yuma
Hotel Dreams Dominicus La Romana San Rafael Del Yuma
San Rafael Del Yuma Dreams Dominicus La Romana Hotel
Dreams Dominicus La Romana San Rafael Del Yuma
Dreams Dominicus La Romana All Inclusive
Dreams Dominicus Romana Hotel
Dreams Dominicus Romana
Hotel Dreams Dominicus La Romana
Dreams Dominicus La Romana All Inclusive OPENING NOV

Frequently asked questions

What is the cancellation policy at Dreams Dominicus La Romana - All Inclusive?

Dreams Dominicus La Romana - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dreams Dominicus La Romana - All Inclusive?

As of 2 Apr 2025, prices found for a 1-night stay for 2 adults at Dreams Dominicus La Romana - All Inclusive on 28 Apr 2025 start from AU$784.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dreams Dominicus La Romana - All Inclusive?

Yep, Dreams Dominicus La Romana - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Dreams Dominicus La Romana - All Inclusive?

Yep, Dreams Dominicus La Romana - All Inclusive is a short 10-minute walk from Dominicus Beach. Fun beach activities include snorkelling, scuba diving and windsurfing.

Is there a spa on site at Dreams Dominicus La Romana - All Inclusive?

Yep, Dreams Spa By Pevonia is available for guests. It has 2 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like facials and beachside massages.

Does Dreams Dominicus La Romana - All Inclusive have a pool?

Dreams Dominicus La Romana - All Inclusive has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Dreams Dominicus La Romana - All Inclusive?

Dreams Dominicus La Romana - All Inclusive features 4 outdoor pools, 2 hot tubs and a nightclub. All guestrooms come with 24-hour room service and free minibar items.

What makes Dreams Dominicus La Romana - All Inclusive a romantic place to stay?

Beach cabanas and 24-hour room service, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Dreams Dominicus La Romana - All Inclusive.

Is Dreams Dominicus La Romana - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, free supervised childcare and a playground, it's no surprise that Dreams Dominicus La Romana - All Inclusive is a hit with families.

Is there a free airport shuttle available at Dreams Dominicus La Romana - All Inclusive?

No, Dreams Dominicus La Romana - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Dreams Dominicus La Romana - All Inclusive?

Yep, they've got a beach bar and 10 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Dreams Dominicus La Romana - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Dreams Dominicus La Romana - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 704 out of 1101 reviews
Rating 8 - Good. 222 out of 1101 reviews
Rating 6 - Okay. 105 out of 1101 reviews
Rating 4 - Poor. 33 out of 1101 reviews
Rating 2 - Terrible. 37 out of 1101 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Yerandy

Travelled with partner
Liked: Cleanliness, staff & service
No good
Stayed 2 nights in Dec 2024

10/10 Excellent

Marilyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the resort 4 nights on a family vacation. The staff was always welcoming and polite. We especially enjoyed the beach which is fairly shallow for a long stretch of beach (almost sandbar style) that was waist deep. The waters here are very calm and no major waves. Loved the activities throughout the day and shows during the night. As far as food goes we enjoyed the preferred restaurant Flying Fish and the pizzeria dedicated to that area. The other on property restaurants also had really great meals that were a good portion size and left you feeling satisfied. We had snacks at the Coco cafe which was a great way to fill in between if you didn’t want a whole meal. Let’s talk drinks too!! They had bottled water at every bar and made it easy to stay hydrated while having fun. I can say that from all the drinks we tried there wasn’t one that missed the mark and the attendants at the bar know exactly what they are doing. I assure you we kept going back for more each time.

6/10 Okay

Jitesh

Stayed 5 nights in Dec 2024

10/10 Excellent

Donna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Melania and Erick and all staff.I recently had a wonderful stay at a resort that truly exceeded my expectations. Overall, the experience was great, with clean and modern spaces that made for a pleasant atmosphere. The staff was friendly and attentive, always ready to assist with any needs we had. Our room in the Preferred Club was incredibly spacious and comfortable, providing a perfect retreat after a day of activities. The buffet was absolutely delicious, offering a wide variety of food choices that were both flavorful and fresh. I found myself enjoying the buffet more than the food from the actual restaurants. The cleanliness of the buffet area was also impressive, making it a pleasant place to dine. However, there were a couple of downsides worth mentioning. During check-in, our rooms were not ready despite arriving right at 3 PM. We ended up waiting until closer to 6 PM to get settled in, which was a bit frustrating. Additionally, the Preferred Beach Area felt rather small; it seemed like every guest had access to the Preferred Club, leading to a shortage of beach chairs. We arrived at the beach by 10 AM, but all the seats were "reserved" by other guests, even though there was a clear sign stating this was not permitted. To secure a spot the next day, I had to wake up at 5 AM and reserve our seats, which was less than ideal. Despite these minor inconveniences, our stay was enjoyable, and I would recommend the resort to anyone looking for a relaxing getaway.
Stayed 2 nights in Dec 2024

6/10 Okay

Atusa

Travelled with family
Liked: Cleanliness, amenities
Pros: No mosquitos :) The buffet is good. Staff are so nice The beach is nice The daily activities like yoga and nightly shows are great The crowd is very international The view of forest was nice. Cons: Not enough chairs by the beach with shade. Unless you get premium The room needed TLC, maybe two night stands and two chairs for a room with two beds. Phone wasn’t working. Curtain was hanging. Reservation department, so bad! We needed a minor change to our reservation and it took them 4 days to pick up the phone. Also on checkout they told me that we had not paid for my son as an extra guest and when I showed them the receipt that I have they said it doesn’t specify the age! Well I don’t think I paid 200 extra per day for a 3 year old! Then they said Expedia has not paid them yet! And they wanted to see proof that I have paid Expedia which I did! We also got some emails to upgrade our room by betting on a price before arrival that I didn’t like and didn’t do. Notes: 1.Book a ride going to the hotel. we got an uber and we got lost 2.I booked the place because I thought they had a teen club, I don’t think they do, but there were lots of teens and they had beach volley. If your kid is into that 3.There is an app for hotel info and that is convenient but we needed to make reservations for dinner one night and no one not even the app informed us! 4.We did premium one day, as we wanted to be by the beach all day to get shade. Even that you have to go early.
Stayed 4 nights in Dec 2024

6/10 Okay

stephanie

Travelled with family
Liked: Cleanliness, room comfort
Quick family getaway
This hotel can truly have the potential of being a 5 star hotel BUT unfortunately that was not the case for us. We booked this hotel last minute for a quick family getaway before returning to the states. Upon check in, we were told we needed to pay an extra $110 because our son appeared as an infant on the reservation (he is 12 and that information was done correctly during booking) which I will continue to dispute with Hotels.com as they were not able to help me resolve this issue. They were supposed to provide us with a roll-in bed which never appeared in our room. Secondly, the staff was not attentive or kind at all. Every drink or meal that was served was not done with kindness which is upsetting because everyone should be greeted with a smile during this time of year. A smile can go a long way! The drinks were not good, in fact, some of them were being refilled with other brands which is quite common in all-inclusive resorts but truly unfair. The food was good and many options were available throughout the entire day. Lastly, our rental car was crashed by one of the employees. They did help us clean up the yellow scratches but luckily, insurance covers those type of incidents. The best part about this property is the beach. One of the prettiest beaches I have seen in DR. Beautiful clear water with no seaweed with extremely relaxing and calm waters. So, although it was not our best experience, I can see why the reviews aren't as bad and why people recommend this place
Stayed 1 night in Dec 2024

2/10 Terrible

Catalina

Stayed 4 nights in Dec 2024

8/10 Good

Maricarmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Johari

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful! It was so nice from the staff to the food. The beach was amazing!
Stayed 1 night in Dec 2024

2/10 Terrible

Nazeer Ahmed

Travelled with family
Disliked: Staff & service
Poor service from staff, food quality is bad and resulted in my family getting food poisoning after 2 days of eating there. Overall the service, the food quality and the preferred package experience was poor and below average. Definitely not what we expected from Hyatt hotel, We stayed at Hyatt Ziva in Cancun last year and the experience was amazing compared to this Hyatt hotel which is way below average.
Stayed 6 nights in Dec 2024

8/10 Good

Keniah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, generally clean, lots of activities, nice beach area. Goos food. Overall good experience. Our butler, Gustavo, made our stay amazing with daily check-ins and helping us with anything that we needed. Would be nice if fitness center was bigger and more attention to dusting and sweeping the equipment and floor. Did not appreciate the upselling from the moment we checked in. We were already in Preferred with a butler. We did not need someone asking us to buy a timeshare every day or constantly asking us to schedule the spa.
Stayed 4 nights in Dec 2024

10/10 Excellent

Vladimir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great, food is very good. The staff is very friendly.
Stayed 10 nights in Dec 2024

10/10 Excellent

Alvin Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay
Stayed 8 nights in Dec 2024

10/10 Excellent

Izabela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, delicious food, wonderful staff very attentive to details.
Stayed 1 night in Dec 2024

6/10 Okay

Kamal

Travelled with family
Liked: Staff & service
Booked this property with high hopes of getting world class facilities.. we were wrong after we had reached at the property. Welcome was not great. Folks at the front desk were on selling spree, they tried to sell different stay options obviously at extra charge :( Food options were limited and doesn’t really caters as they say ‘world cafe’.. we couldn’t find many Asian, South Asian, Indian cuisine options. Rooms were dated and so were the bathrooms. They don't even have smart tv’s in the room. Not sure if they were smart tv’s, atleast I was not able to get through YouTube or Netflix etc.
Stayed 4 nights in Dec 2024

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Lucia

Liked: Staff & service
Stayed 4 nights in Dec 2024

6/10 Okay

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
The bartending staff and the licals made it very clear that we werent welcome there. The club desires would bot serve us and made sure all the locals were taken care of. They seemed to have noregard to those that were also paying to stay there. 11 countries and 39 states and this was the most racial experience i have ever encountered
Stayed 2 nights in Dec 2024

10/10 Excellent

Rebecca Grace

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was wonderful. Very friendly and attentive
Stayed 3 nights in Aug 2023

6/10 Okay

Cesar

Stayed 1 night in Nov 2024

10/10 Excellent

Silvia Leticia, Port Washington

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Let me just say absolutely everything was perfect. The staff were extremely nice. The food was good and everything was very convenient. We definitely come back.
Stayed 4 nights in Nov 2024

10/10 Excellent

Luca

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time. Great resort. Very good for family. Nice beach. Clean swimming pool. Entertainment all day long. The mayordomo/butler Edwin was excellent.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ayon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at this property every year - 5 years so far. Love the facility and the staff and service. We also get great upgrades here because we are Expedia member and because of the fact that we visit every year.
Stayed 7 nights in Aug 2024

10/10 Excellent

Vidal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great property. Food was amazing, staff were friendly and accommodating.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lilibeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, lovely and helpful Highly recommend
Stayed 4 nights in Nov 2024