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Novotel Suites Hanoi

4.0 star property
Family-friendly Hanoi hotel in Cau Giay with free parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Suites Hanoi

Exterior
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers
Exterior
Rainfall showerhead, eco-friendly toiletries, hair dryer, dressing gowns
3 bars/lounges, rooftop bar, lobby lounge

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Room service
    Room service
  • Parking included
    Parking included

Explore the area

Map
5 Duy Tan Street, Cau Giay, Hanoi
  • Indochina Plaza Ha Noi
    11 min walk
  • Keangnam Landmark Tower 72
    3 min drive
  • Vietnam Museum of Ethnology
    3 min drive
  • Hanoi (HAN-Noi Bai Intl.)
    34 min drive

Room options

View all photos for Deluxe Studio, 2 Single Beds

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Deluxe Studio, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Minibar (some free items)
LCD TV
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms | View from room

Executive Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 72 sq m
  • City view
  • Sleeps 8
  • 2 Double Beds

View all photos for Superior Studio, 1 King Bed

Superior Studio, 1 King Bed

Superior Studio, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Minibar (some free items)
LCD TV
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Apartment, 1 Bedroom

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Executive Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Deluxe Studio, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Minibar (some free items)
LCD TV
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Mövenpick Living West Hanoi

Pool
Free WiFi
Restaurant
Air conditioning
4.8 out of 5, Exceptional, (62)
The price is AU$141
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Mövenpick Living West Hanoi

About the area

Hanoi

A family-friendly stay in Hanoi awaits you at Novotel Suites Hanoi. You'll be 0.9 km (0.6 mi) from Indochina Plaza Ha Noi and 3 km (1.8 mi) from My Dinh Aquatics Centre. Highlights at this hotel include 3 bars/lounges, a restaurant and an outdoor swimming pool. .The restaurant, Food Exchange, serves local and international cuisine and is open for breakfast, lunch and dinner. Rooftop Bar is the hotel's own rooftop bar. Enjoy the free kids' club, 24-hour gym, sauna and kids' swimming pool. 1938 square feet (180 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class Cau Giay hotel, you'll be 3.2 km (2 mi) from My Dinh National Stadium and 3.3 km (2 mi) from Vietnam National Convention Center.

What's nearby

  • Indochina Plaza Ha Noi - 11 min walk - 1.0 km
  • Vietnam National Convention Center - 4 min drive - 3.6 km
  • My Dinh National Stadium - 5 min drive - 4.4 km
  • Ho Chi Minh Mausoleum - 7 min drive - 6.7 km
  • Hoan Kiem Lake - 9 min drive - 8.7 km

Getting around

  • Ga Thuong Tin Station - 20 min drive
  • Ga Hà Đông Station - 35 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 34 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Bún Riêu Bề Bề- A19 Cốm Vòng, Dịch Vọng Hậu - ‬2 min walk
  • ‪Twitter Beans Coffee - ‬1 min walk
  • ‪Mango Coffee - ‬2 min walk
  • ‪Cơm tấm Tường Hân - ‬1 min walk

About this property

Novotel Suites Hanoi

Family-friendly Hanoi hotel in Cau Giay with free parking
Novotel Suites Hanoi offers its guests a kids' pool, an outdoor pool, a sauna, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and 3 meeting rooms are available. Event space at this hotel measures 1938 square feet (180 square metres) and includes conference space. A rooftop terrace, a complimentary children's club, and multilingual staff are also featured at the family-friendly Novotel Suites Hanoi. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 1 building
  • 151 guestrooms or units
  • 17 levels
  • 3 bars or lounges
  • 1938 sq ft of conference space
  • 180 sq. m of conference space
  • Built in 2015
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
  • Dining venue
Novotel Suites Hanoi offers 151 air-conditioned accommodations with minibars (stocked with some free items) and minibars. LCD televisions come with cable channels. Accommodation at this 4-star hotel has kitchenettes with fridges, microwaves and kitchenware and utensils. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, French, Italian, Japanese, Korean, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends; VND 520,000 for adults and VND 260,000 for children
  • 3 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Craft B&R
  • Food Exchange
  • Gourmet Bar
  • Rooftop Bar

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,938 square feet of conference space
  • 3 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Kitchenette
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Suites Hanoi

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 981750.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 520000 for adults and from VND 260000 for children
  • Airport shuttle fee: VND 1150000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 1150000 (one-way), (up to 15 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 981750.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. Long-term renters welcome.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • One child aged 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Suites Hanoi Opening March 2016 Hotel
Novotel Suites Opening March 2016 Hotel
Novotel Suites Hanoi Opening March 2016
Novotel Suites Opening March 2016
Novotel Suites Hanoi Opening May 2016 Hotel
Novotel Suites Opening May 2016 Hotel
Novotel Suites Hanoi Opening May 2016
Novotel Suites Opening May 2016
Novotel Suites Hanoi (Opening March 2016)
Novotel Suites Hanoi (Opening April 2016)
Novotel Suites Hanoi Hotel
Novotel Suites Hanoi (Opening May 2016)
Novotel Suites
Novotel Suites Hanoi Hotel
Novotel Suites Hanoi Hanoi
Novotel Suites Hanoi Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Novotel Suites Hanoi?

Novotel Suites Hanoi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Suites Hanoi?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Novotel Suites Hanoi on 13 Dec 2024 start from AU$130.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Suites Hanoi?

Yep, Novotel Suites Hanoi has a free self car park and free RV/bus/truck parking. Onsite parking is limited.

Does Novotel Suites Hanoi have a pool?

Novotel Suites Hanoi has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at Novotel Suites Hanoi?

Novotel Suites Hanoi features an outdoor pool, a steam room and 3 bars.

What makes Novotel Suites Hanoi a romantic place to stay?

24-hour room service, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Novotel Suites Hanoi.

Is Novotel Suites Hanoi family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Novotel Suites Hanoi is a hit with families.

Does Novotel Suites Hanoi serve breakfast?

You bet, buffet brekkie is served weekdays from 6:00 AM to 9:30 AM and weekends from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Novotel Suites Hanoi?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Novotel Suites Hanoi?

Yep, they've got a poolside bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Suites Hanoi?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Novotel Suites Hanoi?

No, pets and service animals are not allowed.

Novotel Suites Hanoi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 104 out of 189 reviews" "
Rating 8 - Good. 70 out of 189 reviews" "
Rating 6 - Okay. 8 out of 189 reviews" "
Rating 4 - Poor. 3 out of 189 reviews" "
Rating 2 - Terrible. 4 out of 189 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Thu

Liked: Staff & service, property conditions & facilities
Food is okay.
Stayed 5 nights in Aug 2024

10/10 Excellent

Thu

Liked: Cleanliness, staff & service, property conditions & facilities
next to a spa. Food is ok
Stayed 3 nights in Aug 2024

10/10 Excellent

Venice

Stayed 2 nights in Jun 2024

8/10 Good

Seok Leng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff good breakfast.
Stayed 3 nights in May 2024

10/10 Excellent

Suhas

Stayed 1 night in Apr 2024

10/10 Excellent

KENJI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
近くにコンビニがあって便利だった。 部屋も掃除が行き届いており、清潔であった。 朝食バイキングが種類が豊富で美味しかったです。
Stayed 3 nights in Apr 2024

10/10 Excellent

Alabhya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

8/10 Good

Sengxay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place and value for money.
Great place for stopover before moving to other part in the region. Near to any amenities; coffee places, shopping mall and places of interest. Can’t complain when you’ve great staff in the hotel.
Stayed 1 night in Sep 2023

10/10 Excellent

Yong Boon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Repeated visit!
Stayed 2 nights in Jul 2023

8/10 Good

Seok Leng

Stayed 2 nights in Apr 2023

10/10 Excellent

Kumar

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Service
Everything at the hotel was great: Location, Room, Breakfast, Lobby, etc. But the biggest reason for me to go there again and again is the helpful, friendly and efficient staff, willing to help with anything.
Stayed 2 nights in Feb 2023

10/10 Excellent

Kumar

Stayed 2 nights in Feb 2023

10/10 Excellent

Kumar

Stayed 2 nights in Feb 2023

2/10 Terrible

Kanniphat

Stayed 4 nights in Sep 2022

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here often whenever I visit for business meeting
Stayed 4 nights in Feb 2020

10/10 Excellent

Erin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came here for Ms. Loan. Unfortunately she is busy with her work but still made the strong effort to come and see me and say hello at the 17th floor. Will definitely return to this Hotel when I visit again despite the higher price and no convenient stores nearby. PS: Please top up some cup/bowl noodles for guest to purchase.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Stayed 4 nights in Dec 2019

10/10 Excellent

Priyani Devika

Stayed 1 night in Nov 2019

10/10 Excellent

maggie

Stayed 3 nights in Oct 2019

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Erin, Singapore

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Returned to stay after the last trip last year December from work. This time with a colleague so booked the 2 room apartment and try out. Back to find the staff Ms. Loan to have a chat which was the one of the main reason I chose Novotel. Great to see her again and hope to be back soon again for a stay. Overall great, one minus point is the hot water in bathroom is slightly difficult to use to adjust the correct temperature, but is not a big issue. Hope the rooftop bar can open till 2 a.m. or more to accommodate my return late from work at 12 a.m. Overall, a great stay!
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll be back this hotel for business soon and quite nice get there.
Stayed 3 nights in Aug 2019