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Mercure Rouen Centre Cathedrale

4.0 star property
Hotel with a 24-hour front desk, steps from Rouen Cathedral
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Rouen Centre Cathedrale

Sports facility
Exterior
Minibar, in-room safe, blackout curtains, soundproofing
Exterior
Reception

Reviews

8.8 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
7 rue Croix de Fer, Accès Parking via Rue des Arsins, Rouen, Seine-Maritime, 76000
  • Rue du Gros-Horloge
    2 min walk
  • Rouen Cathedral
    2 min walk
  • Rouen Christmas Market
    2 min walk
  • Rouen (URO-Rouen - Seine Valley)
    26 min drive

Room options

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Double Room, 1 Double Bed, Balcony, View

Privilege, Double Room, 1 Double Bed, Balcony, View

Privilege, Double Room, 1 Double Bed, Balcony, View

Highlights

Balcony
Soundproofed
Air conditioning
TV
Blackout curtains
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, blackout curtains, soundproofing

Classic Double Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Sofa bed - double
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Double Room, Multiple Beds

Minibar, in-room safe, blackout curtains, soundproofing

Classic Double Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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4.8 out of 5, Exceptional, (469)
The price is AU$185
for 1 night
includes taxes & fees
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About the area

Rouen

Mercure Rouen Centre Cathedrale places you in the centre of Rouen, steps from Rouen Cathedral and within a short 5-minute stroll of Church of Saint-Maclou. Highlights at this hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas and laundry facilities. To-go breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4-property class Rouen City Centre hotel include Gros Horloge and Saint-Ouen Church.

What's nearby

  • Rouen Cathedral - 2 min walk
  • Gros Horloge - 5 min walk
  • Saint-Ouen Church - 5 min walk
  • Tour Jeanne d'Arc - 9 min walk
  • Charles Nicolle Hospital - 16 min walk

Getting around

  • Palais de Justice Tram Station - 5 min walk
  • Theatre des Arts Tram Station - 7 min walk
  • Rouen (URO-Rouen - Seine Valley) - 26 min drive

Restaurants

  • ‪Dame Cakes - ‬2 min walk
  • ‪Brasserie Paul - ‬3 min walk
  • ‪First Avenue - ‬3 min walk
  • ‪Le Bovary - ‬3 min walk
  • ‪Subway - ‬2 min walk

About this property

Mercure Rouen Centre Cathedrale

Hotel with a 24-hour front desk, steps from Rouen Cathedral
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A library, multilingual staff, and complimentary newspapers in the lobby are also featured at Mercure Rouen Centre Cathedrale. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Rouen hotel is smoke free.

  • 125 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Rouen Centre Cathedrale offers 125 accommodations with minibars and a safe. Satellite televisions are provided.

This Rouen hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 18 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10 AM for a fee: EUR 19.90 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g. directions)
For more details, please contact the property using the information on the booking confirmation

Access methods

Access code, staffed front desk, private entrance

Pets

  • Pets: EUR 15 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.80 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately EUR 19.90 per person
  • Self-parking fee: EUR 18 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Cathedrale
Mercure Cathedrale Hotel
Mercure Cathedrale Hotel Rouen Centre
Mercure Rouen Centre
Mercure Rouen Centre Cathedrale
Accor Rouen Centre Cathedrale
Mercure Rouen Centre Cathedrale Hotel Rouen
Mercure Rouen Centre Cathedrale Hotel
Mercure Rouen Cathedrale Rouen
Mercure Rouen Centre Cathedrale Hotel
Mercure Rouen Centre Cathedrale Rouen
Mercure Rouen Centre Cathedrale Hotel Rouen

Frequently asked questions

What is the cancellation policy at Mercure Rouen Centre Cathedrale?

Mercure Rouen Centre Cathedrale offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Rouen Centre Cathedrale?

As of 17 Nov 2024, prices found for a 1-night stay for 2 adults at Mercure Rouen Centre Cathedrale on 13 Dec 2024 start from AU$145.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Rouen Centre Cathedrale?

Yep, Mercure Rouen Centre Cathedrale has a self car park for EUR 18 per day. Onsite parking is limited.

Does Mercure Rouen Centre Cathedrale serve breakfast?

You bet, to-go brekkie is available daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Mercure Rouen Centre Cathedrale?

No, Mercure Rouen Centre Cathedrale does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Rouen Centre Cathedrale?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Mercure Rouen Centre Cathedrale?

Check-in begins at 3:00 PM. Check-out time is noon.

Mercure Rouen Centre Cathedrale Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 469 out of 932 reviews" "
Rating 8 - Good. 349 out of 932 reviews" "
Rating 6 - Okay. 74 out of 932 reviews" "
Rating 4 - Poor. 24 out of 932 reviews" "
Rating 2 - Terrible. 16 out of 932 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

gordon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
good central location, secure car park
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Great staff
Thank you to all the staff for fixing our air conditioning unit so quickly and looking after us so well.
Stayed 2 nights in Jul 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room, decor and vibe. Pillows a bit naff.
Stayed 2 nights in Jul 2024

8/10 Good

Kathryn

Stayed 1 night in Jul 2024

10/10 Excellent

Dani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

A

Disliked: Cleanliness, staff & service, property conditions & facilities
It’s a dump!
This hotel is dump. Do not stay here under any circumstances unless you enjoy disappointment. The parking system simply does not work. A guest needs a code to progress in the barriered one way street to gain entrance, the hotel say the send a code, they did not. As you might imagine there was quite a queue developed at this entrance and some hopefuls had a code, it was wrong. The staff did not answer the intercom or the phone. The most dispiriting thing to was that instead of accepting the situation and apologising they argued and dismissed the whole thing. The hotel, apart from the reception/restaurant area was noticeably grubby, the decor tired/shabby. It was in need of significant maintenance, our fridge did not work, the curtains hung off the rails as the sliders were broken and there was exposed wiring apparent. The lavatory blocked. I would normally have taken these matters up with the staff but could not face the self satisfied, bored, clearly poorly trained people who should get out of the service industry asap. DO NOT STAY HERE!
Stayed 1 night in Jul 2024

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only for small People.
Havde bestilt 3 enkeltsenge men fik dobbelt seng og opredning. Badeværelses bruser meget lav, og loftet lavt. Er man 2 meter, så er der ikke plads. Toilet er i børnehøjde, dermed en god træning af knæene. Meget central beliggenhed.
Stayed 1 night in Jul 2024

10/10 Excellent

ALFONSO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in Rouen
Centrally located and very comfortable with a wonderful staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and very quiet in the evening.
Stayed 1 night in Jul 2024

10/10 Excellent

steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean and in a great location.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
agreable sejour
agreable sejour
Stayed 1 night in Jul 2024

10/10 Excellent

Sarl Defifeu

Stayed 1 night in Jul 2024

10/10 Excellent

benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Lesley

Liked: Cleanliness, property conditions & facilities, room comfort
Mercure Rouen
Great location. The people at the Mercure were helpful and friendly. The rooms were clean and upbeat feeling. Cute bar and restaurant.
Stayed 1 night in Jun 2024

10/10 Excellent

William

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was quick and efficient. Room was nice. Breakfast good.
Stayed 2 nights in Jun 2024

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to many things
Stayed 2 nights in Jun 2024

8/10 Good

Jérome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Presque parfait
Tout était parfait sauf les oreillers de très mauvaise qualité, apportez les votre ! L’eau filtrée à la demande en bouteille pétillante ou juste fraîche était très pratique et écologique Buffet petit dej très bien aussi, localisation parfaite et parking sous terrain très apprécié même si compliqué pour stationner
Stayed 1 night in Jun 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Mercure Rouen Centre Cathedrale is in the center of all of it. Great hotel that is clean and comfortable. Easy to walk to everything.
Stayed 2 nights in Jun 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Majestic Rouen.
Delightful Hotel in a delightful location...just yards from the Cathedral. Lovely room and lovely Hotel....great service at front desk and the Bar/Restaurant. Parking available,but not too easy to get to.The Hotel will give a code to make the bollards vanish...and enable you to access their car park.
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
hotel was fine
Stayed 1 night in May 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
This place was great
Stayed 1 night in May 2024

10/10 Excellent

J

Nice place great location, great breakfast.
Stayed 2 nights in May 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in May 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in a nice place to explore
A lovely hotel in a nice area and very close to amazing cathedral and city centre. Room was extremely comfortable and clean. Staff friendly and the breakfast offered a wide variety of extremely fresh foods.
Stayed 3 nights in Apr 2024

8/10 Good

Claire

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Rouen is stunning
The hotel is in the most amazing situation. You step outside of the hotel and you are in amongst it with the cathedral square, shops, cafes and restaurants right there. Rouen is definitely a place we will return to, we had a wonderful stay. The hotel is in need of an update in the bedrooms. The reception and downstairs restaurant and bar are modern and comfortable. We booked a prestige/premier room and it was in need of a total facelift. Paint flaking from the walls near the balcony door, the glass around the balcony seemed like it had never been cleaned making it unpleasant to step outside. The mattress was very old and rather than replacing it they had put a topper on making it really uncomfortable.
Stayed 3 nights in Apr 2024