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SureStay Plus Hotel by Best Western Durham Medical Center

2.5 star property
Hotel in Durham with free breakfast and fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western Durham Medical Center

Exterior
Lobby
Pillow-top beds, desk, laptop workspace, blackout curtains
Combined shower/bathtub, free toiletries, hair dryer, towels
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Parking available
  • Gym
  • Breakfast included
  • Housekeeping
  • Pet-friendly
  • Air conditioning
The price is AU$123
includes taxes & fees
2 Jan - 3 Jan 2025

Explore the area

Map
3710 Hillsborough Rd, Durham, NC, 27705-2906
  • Durham VA Medical Center
    4 min drive
  • Duke University Hospital
    4 min drive
  • Duke University Chapel
    7 min drive
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    23 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Full-sized fridge/freezer
HDTV
Renovated in 2022
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Full-sized fridge/freezer
HDTV
Renovated in 2022
Sofa bed
Blackout curtains
Pillow-top bed
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Highlights

Air conditioning
Full-sized fridge/freezer
HDTV
Renovated in 2022
Sofa bed
Blackout curtains
Pillow-top bed
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Full-sized fridge/freezer
HDTV
Renovated in 2022
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Full-sized fridge/freezer
HDTV
Renovated in 2022
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Highlights

Air conditioning
Full-sized fridge/freezer
HDTV
Renovated in 2022
Sofa bed
Blackout curtains
Pillow-top bed
Private bathroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Full-sized fridge/freezer
HDTV
Renovated in 2022
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Highlights

Air conditioning
Full-sized fridge/freezer
HDTV
Renovated in 2022
Sofa bed
Blackout curtains
Pillow-top bed
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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8 Jan - 9 Jan
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About the area

Durham

At SureStay Plus Hotel by Best Western Durham Medical Center you'll be 4.1 km (2.5 mi) from Duke University and 2.4 km (1.5 mi) from Bennett Place. Highlights at this hotel include a complimentary breakfast and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Additionally, you'll find laundry facilities, a 24-hour front desk and express check-out. There's also the convenience of free RV/bus/truck parking. .Attractions within a 15-minute drive of this Durham hotel include Duke University Hospital and Research Triangle Park.

What's nearby

  • Duke University Hospital - 4 min drive
  • Cameron Indoor Stadium - 6 min drive
  • Duke University - 6 min drive
  • Duke University Chapel - 7 min drive
  • Durham Performing Arts Center - 7 min drive

Getting around

  • Durham Station - 7 min drive
  • Raleigh-Durham International Airport (RDU) - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬16 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Cookout - ‬4 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬8 min walk
  • ‪Biscuitville - ‬3 min drive

About this property

SureStay Plus Hotel by Best Western Durham Medical Center

Hotel in Durham with free breakfast and fitness centre
Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 480 square feet (43 square metres) and includes conference space. The business-friendly SureStay Plus Hotel by Best Western Durham Medical Center also features a fitness centre, laundry facilities, and express check-out. Self parking is free. A complete renovation of SureStay Plus Hotel by Best Western Durham Medical Center was completed in January 2022.

This Durham hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 3 levels
  • 480 sq ft of conference space
  • 43 sq. m of conference space
  • Built in 1989
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Television in lobby
  • Lift
  • No smoking on site
SureStay Plus Hotel by Best Western Durham Medical Center offers 114 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Full-sized fridge/freezers and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 480 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during August, September, October, November, December and January:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per day, plus a deposit of USD 25 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 80 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Pet deposit: USD 25 per stay
  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Durham
Quality Inn Durham
Baymont Inn Durham Hotel
Baymont Inn Durham
Quality Inn Suites
Durham Medical Park Inn Suites
Quality Inn Suites Medical Park
SureStay Plus Hotel by Best Western Durham Medical Center Hotel
SureStay Plus Hotel by Best Western Durham Medical Center Durham

Frequently asked questions

Is parking available at SureStay Plus Hotel by Best Western Durham Medical Center?

Yep, SureStay Plus Hotel by Best Western Durham Medical Center has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at SureStay Plus Hotel by Best Western Durham Medical Center?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Durham Medical Center on 2 Jan 2025 start from AU$122.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Plus Hotel by Best Western Durham Medical Center serve breakfast?

Yeah, complimentary full brekkie is available weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at SureStay Plus Hotel by Best Western Durham Medical Center?

No, SureStay Plus Hotel by Best Western Durham Medical Center does not offer an airport shuttle service.

What time are check-in & check-out at SureStay Plus Hotel by Best Western Durham Medical Center?

Check-in begins at 3 PM. Check-out time is 11 AM.

SureStay Plus Hotel by Best Western Durham Medical Center Reviews

Reviews

5.8
Rating 10 - Excellent. 129 out of 1002 reviews" "
Rating 8 - Good. 228 out of 1002 reviews" "
Rating 6 - Okay. 225 out of 1002 reviews" "
Rating 4 - Poor. 215 out of 1002 reviews" "
Rating 2 - Terrible. 205 out of 1002 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Stayed 1 night in Sep 2024

2/10 Terrible

Aliyah

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Room door never open to enter
Stayed 1 night in Sep 2024

2/10 Terrible

ANITA

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THIS PROPERTY IS THE WORST. ROACH INFESTED AND RUDE DESK STAFF. AND THE BREAKFAST IS ALWAYS GONE BEFORE 8. THEY DO NOT REFILL. CHARGE $20.00 FOR BOOKING ONLINE. NOT A DEPOSIT YOU DONT GET BACK. PRICE GOES UP DAILY. SAM IS RUDE. YELLS OVERTALKS AND ROLLS HIS EYES AT THE GUEST. HE TOLD A GUEST TO JUST SHUT UP OR GET OUT. I WOULD NEVER RECOMMEND THIS PLACE TO NOONE. THE HEALTH DEPARTMENT NEEDS TO GET INVOLVED. ROACH AND SPIDER INFESTED.
Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

Stayed 1 night in Aug 2024

8/10 Good

Matt

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Candice

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Erika

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Eugene

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard set of room amenities plus breakfast no lobsters alas but omelette, sausage, biscuits, waffles, coffee 3 roasts x regular/decaf, juice. Kinda a start Beds are nice , 4 great pillows on a bed. Not sure about neighborhood but Entrances to floors require room key. Inside feels safe.
Stayed 1 night in Aug 2024

10/10 Excellent

Rodney

Stayed 1 night in Aug 2024

2/10 Terrible

Deborah

Business traveller, Travelled with group
Disliked: Cleanliness, amenities
When we first walked into the room -and everytime thereafter- we were hit with an overwhelming smell of stale smoke. Everytime the air conditoner kicked on all sorts of debris would blow out onto the floor and and both beds. It is supposed to be a no smoking facility yet everywhere there were cigarette butts on ledges, a dirty rolled up rag was left outside of our door for 2 days and there was something hanging off the wall in our room.
Stayed 2 nights in Jul 2024

8/10 Good

Kandace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and affordable
Stayed 3 nights in Jul 2024

10/10 Excellent

Ernesto

Stayed 7 nights in Jul 2024

6/10 Okay

Cicely

Stayed 4 nights in Jul 2024

2/10 Terrible

Cicely

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The dirty tub and toilet, roaches crawling around and gnats, floors disgusting.
Stayed 2 nights in Jul 2024

2/10 Terrible

Katlyn

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The room smelled like NAIR hair removal. It was a very strong scent. It was a horrible nights sleep. The pillows were clumpy and the hallways had to be 90 degrees. It was NOT worth $90.00 a night.
Stayed 1 night in Jul 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities
Rooms were nice
Stayed 1 night in Jul 2024

10/10 Excellent

Jamar

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
A
Stayed 7 nights in Jun 2024

10/10 Excellent

James

Stayed 1 night in Apr 2024

8/10 Good

Cody

Stayed 1 night in Jun 2024

8/10 Good

Herbert

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It is old and creaky. The floors are suspect, the fridge doesnt work whatsoever, the television only gets two local channels and a few lower tier cable channels, completely uninteresting and non-entertaining.
Stayed 1 night in Jul 2024

6/10 Okay

Willie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Willie

Travelled with family
Stayed 1 night in Jul 2024

6/10 Okay

percy

Travelled with family
I HAD TO GO TO MY SECOND CHOICE.
I MADE OTHER ARRANGEMENTS FOR MY FAMILY. 6/28
Stayed 2 nights in Jun 2024

10/10 Excellent

Ernesto

Stayed 3 nights in Jun 2024

6/10 Okay

victor

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The property was fine, I got to the hotel arter 4 hours driving after the las stop at around 10:55 pm, pass my id and card to make the check in and asked the hotel staff if I could use theirs restroom and he said that the lobby was already closed, I was walking from side to side while waiting for him, I asked him for a 1st floor and he assigned me a third floor room because he didn’t have any available, and I rushed to the elevator and third floor after entering the alley of rooms I discovered that he assigned me the fartest room in the floor, I am pretty sure there were several empty closer to the door, I had to run with my luggage and open the door and find out in the dark where the reatroom was and after that where the toilet was and when taking my cellphone to illuminate I started to pee on my self, I finished on the toilet but it could have been prevented if the guy wouldn’t have been so rigid about the close lobby, having in his hands my id and card what can I do to him
Stayed 2 nights in Jun 2024