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SureStay Plus Hotel by Best Western Durham Medical Center

2.5 star property
Hotel in Durham with free breakfast and fitness centre
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for SureStay Plus Hotel by Best Western Durham Medical Center

Exterior
Combined shower/bathtub, free toiletries, hair dryer, towels
Lobby
Pillow-top beds, desk, laptop workspace, blackout curtains
Free daily full breakfast

Reviews

5.8 out of 10

Popular amenities

  • Parking available
    Parking available
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning

Explore the area

Map
3710 Hillsborough Rd, Durham, NC, 27705-2906
  • Durham VA Medical Center
    4 min drive
  • Duke University Hospital
    4 min drive
  • Duke University Chapel
    7 min drive
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    23 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Full-sized fridge/freezer
HDTV
Pillow-top bed
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Full-sized fridge/freezer
HDTV
Sofa bed
Blackout curtains
Pillow-top bed
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Highlights

Air conditioning
Full-sized fridge/freezer
HDTV
Sofa bed
Blackout curtains
Pillow-top bed
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Full-sized fridge/freezer
HDTV
Pillow-top bed
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Full-sized fridge/freezer
HDTV
Pillow-top bed
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Highlights

Air conditioning
Full-sized fridge/freezer
HDTV
Sofa bed
Blackout curtains
Pillow-top bed
Private bathroom
Shower/bath combination
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Full-sized fridge/freezer
HDTV
Pillow-top bed
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Highlights

Air conditioning
Full-sized fridge/freezer
HDTV
Sofa bed
Blackout curtains
Pillow-top bed
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Days Inn by Wyndham Durham/Near Duke University
Pool
Breakfast included
Pet-friendly
Kids pool
3.1 out of 5, (1028)
The price is AU$117
for 1 night
includes taxes & fees
13 Oct - 14 Oct
Days Inn by Wyndham Durham/Near Duke University

About the area

Durham

At SureStay Plus Hotel by Best Western Durham Medical Center you'll be 4.1 km (2.5 mi) from Duke University and 2.4 km (1.5 mi) from Bennett Place. Highlights at this hotel include a complimentary breakfast and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Additionally, you'll find laundry facilities, a 24-hour front desk and express check-out. There's also the convenience of free RV/bus/truck parking. .Attractions within a 10-minute drive of this Durham hotel include Duke University Hospital and Cameron Indoor Stadium.

What's nearby

  • Duke University Hospital - 4 min drive
  • Cameron Indoor Stadium - 6 min drive
  • Duke University - 6 min drive
  • Duke University Chapel - 7 min drive
  • Durham Performing Arts Center - 7 min drive

Getting around

  • Durham Station - 7 min drive
  • Raleigh-Durham International Airport (RDU) - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬16 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Cookout - ‬4 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬8 min walk
  • ‪Biscuitville - ‬3 min drive

About this property

SureStay Plus Hotel by Best Western Durham Medical Center

Hotel in Durham with free breakfast and fitness centre
Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 480 square feet (43 square metres) and includes conference space. The business-friendly SureStay Plus Hotel by Best Western Durham Medical Center also features a fitness centre, laundry facilities, and express check-out. Self parking is free.

This Durham hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 3 levels
  • 480 sq ft of conference space
  • 43 sq. m of conference space
  • Built in 1989
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Television in lobby
  • Lift
  • No smoking on site
SureStay Plus Hotel by Best Western Durham Medical Center offers 114 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Beds feature pillowtop mattresses. LCD televisions come with premium cable channels. Full-sized fridge/freezers and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 480 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during August, September, October, November, December and January:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per day, plus a deposit of USD 25 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 80 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Pet deposit: USD 25 per stay
  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Durham
Quality Inn Durham
Baymont Inn Durham Hotel
Baymont Inn Durham
Quality Inn Suites
Durham Medical Park Inn Suites
Quality Inn Suites Medical Park
SureStay Plus Hotel by Best Western Durham Medical Center Hotel
SureStay Plus Hotel by Best Western Durham Medical Center Durham

Frequently asked questions

Is parking available at SureStay Plus Hotel by Best Western Durham Medical Center?

Yep, SureStay Plus Hotel by Best Western Durham Medical Center has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at SureStay Plus Hotel by Best Western Durham Medical Center?

As of 29 Sept 2024, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Durham Medical Center on 6 Oct 2024 start from AU$109.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Plus Hotel by Best Western Durham Medical Center serve breakfast?

Yeah, complimentary full brekkie is available weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at SureStay Plus Hotel by Best Western Durham Medical Center?

No, SureStay Plus Hotel by Best Western Durham Medical Center does not offer an airport shuttle service.

What time are check-in & check-out at SureStay Plus Hotel by Best Western Durham Medical Center?

Check-in begins at 3 PM. Check-out time is 11 AM.

SureStay Plus Hotel by Best Western Durham Medical Center Reviews

Reviews

5.8
Rating 10 - Excellent. 126 out of 1001 reviews" "
Rating 8 - Good. 234 out of 1001 reviews" "
Rating 6 - Okay. 226 out of 1001 reviews" "
Rating 4 - Poor. 212 out of 1001 reviews" "
Rating 2 - Terrible. 203 out of 1001 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

percy

Travelled with family
I HAD TO GO TO MY SECOND CHOICE.
I MADE OTHER ARRANGEMENTS FOR MY FAMILY. 6/28
Stayed 2 nights in Jun 2024

10/10 Excellent

Ernesto

Stayed 3 nights in Jun 2024

6/10 Okay

victor

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The property was fine, I got to the hotel arter 4 hours driving after the las stop at around 10:55 pm, pass my id and card to make the check in and asked the hotel staff if I could use theirs restroom and he said that the lobby was already closed, I was walking from side to side while waiting for him, I asked him for a 1st floor and he assigned me a third floor room because he didn’t have any available, and I rushed to the elevator and third floor after entering the alley of rooms I discovered that he assigned me the fartest room in the floor, I am pretty sure there were several empty closer to the door, I had to run with my luggage and open the door and find out in the dark where the reatroom was and after that where the toilet was and when taking my cellphone to illuminate I started to pee on my self, I finished on the toilet but it could have been prevented if the guy wouldn’t have been so rigid about the close lobby, having in his hands my id and card what can I do to him
Stayed 2 nights in Jun 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Dead roach on floor, bugs under the bed crawled out
Stayed 1 night in Jun 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the ease of elevator to my.car( a couple times had to retrieve item from car and was very quick. We stayed on.top floor and found the elevator very convenient. Front desk were very nice and professional.
Stayed 1 night in Jun 2024

8/10 Good

Robert

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities
Area doesn't present itself well. Too many people hanging around the outside. Probably average for the money. The desk personnel were excellent.
Stayed 1 night in Jun 2024

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got the job done.
We needed a room for one night. Sure, stay did the trick.+
Stayed 1 night in Jun 2024

10/10 Excellent

bianka

Liked: Cleanliness, staff & service, property conditions & facilities
Really good
Stayed 4 nights in Jun 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service
Everything was good
Stayed 1 night in Jun 2024

8/10 Good

Kamala

Stayed 1 night in Jun 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Whole Stay was AWESOME Sam and the staff were very accommodating. The Breakfast was awesome and we will be staying again.
Stayed 1 night in Jun 2024

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Rhonda

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this place for the designated smoking areas outside. I have been 3 times now with my family for hospital visits. It does seem like families with little kids stay here for weeks at a time.
Stayed 1 night in May 2024

2/10 Terrible

Mark

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Reserved a handicap accessible room, at check-in was offered a 3rd floor room with no working elevator. Af ter much discussion received a 2nd floor room, still with no elevator! At least their Handicap parking was still working. After settling in the room I noticed blood spatter on the inside of the door and the adjacent wall, guess CSI just finished with the room.
Blood Spatter on door and wall
Stayed 1 night in Jun 2024

2/10 Terrible

Krista

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Charlene

Travelled with partner
Liked: Property conditions & facilities
I was charged extra fee for early check-in and I was already in the room from Friday/Saturday so I decided to stay over into Sunday.
Stayed 1 night in Jun 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Service was great. Slept very well nice and comfortable. Love the big TV. Need more work on bath tub (cleaning or replace). Location is five minutes from my final destination. Great location.
Stayed 1 night in May 2024

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2024

2/10 Terrible

Laurel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This property was dirty, smelled strongly of cigarettes and marijuana. The rooms were in need of repairs including paint chipping off the bath tub and black mold. Our window shades did not open. We moved to another hotel after finding 2 cockroaches in our room.
Stayed 4 nights in May 2024

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff there is very kind and patient with me. I am disabled yet, the still have first floor rooms and elevators. They also offer a hot breakfast as well.
Stayed 2 nights in May 2024

6/10 Okay

Keith

Liked: Room comfort
Disliked: Cleanliness
OK for 1 night.
Normally we like Best Western hotels but this was disappointing. The staff were very friendly no problems there. The hotel was very dark except in reception. There was only a blind at the window and no net curtain for privacy The hotel is very grey, which we know is fashionable at the moment but it needs some bright colour as well. Tap in bathroom was very temperamental sometimes giving hot water sometimes cold. There was no plug. for the sink.
Stayed 2 nights in May 2024

2/10 Terrible

caveina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel looked nothing like the picture when I first arrived I was scared to enter better it looked unsafe and it seem as if there was illegal activities going on around the hotel, when I enter the staff was wonderful so I decided to try it, my toilet seat was broken, the hotel smells very old my allergic acted up the whole time because of the smells, it was very noisey, and people was always in the hall ways smoking. I would never go back again, the towels had hair in them , I did not use them and I used barriers to use the toilet because it just look so unsanitary.
Stayed 6 nights in Apr 2024

4/10 Poor

Joe

Stayed 1 night in May 2024

10/10 Excellent

Cheyannee

Stayed 2 nights in Apr 2024