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Sofitel Sydney Darling Harbour

5.0 star property
Boardwalk/promenade Sydney hotel in Sydney Central Business District with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sofitel Sydney Darling Harbour

Exterior
Outdoor pool, open 6 AM to 9 PM, pool loungers
Luxury Room, 1 King Bed, Harbour View, Corner | View from room
3 bars/lounges, Champagne bar, lobby lounge
Superior Room, 2 Double Beds (Darling Harbour View) | View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Gym
  • Room service
The price is AU$351
includes taxes & fees
22 Dec - 23 Dec

Explore the area

Map
12 Darling Drive, Sydney, NSW, 2000
  • International Convention Centre Sydney
    6 min walk
  • Atelier by Sofitel
    2 min walk
  • Convention Light Rail Station
    3 min walk
  • Sydney, NSW (RSE-Rose Bay Seaplane Base)
    21 min drive

Room options

View all photos for Superior Room, 2 Double Beds, Harbour View (Club Millésime Benefits)

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Double Beds, Harbour View (Club Millésime Benefits)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
Smart TV
Pillow menu
  • 35 sq m
  • Harbour view
  • Sleeps 2
  • 2 Double Beds

View all photos for Luxury Room, 1 King Bed, Harbour View, Corner

Luxury Room, 1 King Bed, Harbour View, Corner

Luxury Room, 1 King Bed, Harbour View, Corner

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Pillow menu
Premium bedding
  • 35 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Business Lounge Access (Bellerive)

Club Suite, 1 King Bed, Business Lounge Access (Bellerive)

Club Suite, 1 King Bed, Business Lounge Access (Bellerive)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
  • 112 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Harbour View (Prestige, Club Millésime)

Club Suite, 1 King Bed, Harbour View (Prestige, Club Millésime)

Club Suite, 1 King Bed, Harbour View (Prestige, Club Millésime)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
  • 74 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Premium Bath, Darling Harbour View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed (Premium Bath, Darling Harbour View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Pillow menu
Premium bedding
  • 35 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Corner (Club Millésime Benefits)

Luxury Room, 1 King Bed, Corner (Club Millésime Benefits)

Luxury Room, 1 King Bed, Corner (Club Millésime Benefits)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
Smart TV
Pillow menu
  • 35 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Superior Double Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Pillow menu
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Harbour View (Club Millésime Benefits)

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Harbour View (Club Millésime Benefits)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
Smart TV
Pillow menu
  • 35 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Pillow menu
Premium bedding
  • 35 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Jones Bay View)

Superior Room, 1 King Bed (Jones Bay View)

Superior Room, 1 King Bed (Jones Bay View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Pillow menu
Premium bedding
  • 35 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (Darling Harbour View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Double Beds (Darling Harbour View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Pillow menu
Premium bedding
  • 35 sq m
  • Harbour view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Harbour View (Club Millésime Benefits)

Junior Suite, 1 King Bed, Harbour View (Club Millésime Benefits)

Junior Suite, 1 King Bed, Harbour View (Club Millésime Benefits)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
Smart TV
  • 53 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Corner

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, Corner

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Pillow menu
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Harbour View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Harbour View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Pillow menu
Premium bedding
  • 35 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible

Superior Room, 1 King Bed, Accessible

Superior Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Premium bedding
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

W Sydney

Pool
Spa
Free WiFi
Restaurant
4.4 out of 5, Excellent, (345)
The price is AU$599
for 1 night
includes taxes & fees
4 Jan - 5 Jan
W Sydney

About the area

Sydney

A luxury stay in the heart of Sydney awaits you at Sofitel Sydney Darling Harbour. Within a 20-minute stroll, you'll find Star Casino and Hyde Park. Highlights at this eco-friendly hotel include 3 bars/lounges, a full-service spa and a restaurant. .A day of pampering can include massages, body wraps and aromatherapy. The restaurant, Atelier by Sofitel, serves French cuisine and is open for breakfast and dinner. Champagne Bar is the hotel's own Champagne bar, serving drinks along with light fare. Enjoy the outdoor swimming pool, 24-hour gym and pool loungers. 5350 square feet (497 square metres) of event facilities include 8 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .With a stay at this 5-property class Sydney Central Business District hotel, you'll be 2.6 km (1.6 mi) from Overseas Passenger Terminal and 2.6 km (1.6 mi) from Circular Quay.

What's nearby

  • Star Casino - 9 min walk
  • Circular Quay - 5 min drive
  • White Bay Cruise Terminal - 6 min drive
  • Sydney Opera House - 6 min drive
  • Sydney Harbour Bridge - 7 min drive

Getting around

  • Convention Light Rail Station - 3 min walk
  • Exhibition Centre Station - 10 min walk
  • Sydney Airport (SYD) - 28 min drive

Restaurants

  • ‪The Ternary - ‬5 min walk
  • ‪Planar Restaurant - ‬4 min walk
  • ‪Atelier by Sofitel - ‬2 min walk
  • ‪Club Millésime - ‬1 min walk
  • ‪The Little Snail Restaurant - ‬6 min walk

About this property

Sofitel Sydney Darling Harbour

Boardwalk/promenade Sydney hotel in Sydney Central Business District with a full-service spa
Sofitel Sydney Darling Harbour offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A free manager's reception is offered daily. Public spaces have free WiFi.

A 24-hour business centre and 8 meeting rooms are available. Event space at this hotel measures 5350 square feet (497 square metres) and includes conference space. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the luxury Sofitel Sydney Darling Harbour. Parking is available for a fee.

This 5-star Sydney hotel is smoke free.

  • 1 building
  • 590 guestrooms or units
  • 35 levels
  • 3 bars or lounges
  • 5350 sq ft of conference space
  • 497 sq. m of conference space
  • Built in 2017
  • Manager's reception (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue
Sofitel Sydney Darling Harbour offers 590 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels and pay-per-view films. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Chinese (Mandarin), English, French, German, Hindi, Italian, Japanese, Korean, Malay, Polish, Portuguese, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (AUD 89 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 38 to 52 for adults and AUD 20 to 20 for children
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Atelier by Sofitel
  • Champagne Bar
  • Esprit Noir
  • Le Rivage

Things to do

  • 24-hour gym
  • Designer stores
  • Full-service spa
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5,350 square feet of conference space
  • 8 meeting rooms

Outdoors

  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Children's robes
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 38 to 52 for adults and AUD 20 to 20 for children
  • Valet parking fee: AUD 89 per night
  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 6 AM to 9 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sofitel Sydney Darling Harbour Hotel
Sofitel Sydney Darling Harbour (opening November 2017)
Sofitel Sydney Darling Harbou
Sofitel Sydney Darling Harbour Hotel
Sofitel Sydney Darling Harbour Sydney
Sofitel Sydney Darling Harbour Hotel Sydney

Frequently asked questions

What is the cancellation policy at Sofitel Sydney Darling Harbour?

Sofitel Sydney Darling Harbour offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sofitel Sydney Darling Harbour?

As of 21 Dec 2024, prices found for a 1-night stay for 2 adults at Sofitel Sydney Darling Harbour on 22 Dec 2024 start from AU$350.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sofitel Sydney Darling Harbour?

Yep, Sofitel Sydney Darling Harbour has valet parking for AUD 89 per night.

Are there any beaches close to Sofitel Sydney Darling Harbour?

The closest beach to Sofitel Sydney Darling Harbour is Manly Beach (12.6 km).

Is there a spa on site at Sofitel Sydney Darling Harbour?

Yep, there is an onsite spa at Sofitel Sydney Darling Harbour. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Sofitel Sydney Darling Harbour have a pool?

Sofitel Sydney Darling Harbour has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 6 AM to 9 PM.

What luxury perks are available at Sofitel Sydney Darling Harbour?

Sofitel Sydney Darling Harbour features a full-service spa, an outdoor pool and 3 bars. All guestrooms come with premium bedding and 24-hour room service.

What makes Sofitel Sydney Darling Harbour a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Sofitel Sydney Darling Harbour.

Is Sofitel Sydney Darling Harbour family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Sofitel Sydney Darling Harbour is a hit with families.

Does Sofitel Sydney Darling Harbour serve breakfast?

You bet, buffet breakfast is served daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Sofitel Sydney Darling Harbour?

No, Sofitel Sydney Darling Harbour does not offer an airport shuttle service.

Is there a bar or restaurant at Sofitel Sydney Darling Harbour?

Yep, they've got a poolside bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Sofitel Sydney Darling Harbour?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Sofitel Sydney Darling Harbour?

No, pets are not allowed.

Sofitel Sydney Darling Harbour Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 658 out of 1000 reviews" "
Rating 8 - Good. 183 out of 1000 reviews" "
Rating 6 - Okay. 70 out of 1000 reviews" "
Rating 4 - Poor. 46 out of 1000 reviews" "
Rating 2 - Terrible. 43 out of 1000 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpfull and polite. Loved the room and view Have nothing bad to say!
Stayed 3 nights in Nov 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for catching a show
Stayed 1 night in Nov 2024

10/10 Excellent

Mikayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best views
Stayed 2 nights in Nov 2024

10/10 Excellent

John, Sapphire Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Stayed 1 night in Aug 2024

10/10 Excellent

Dilek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service of staff is excellent, it is very clean and luxury hotel to stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Hannah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in a convenient location.
Stayed 1 night in Sep 2024

10/10 Excellent

Lloyd

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Would love it if u guys had a sauna here as well for guests
Stayed 2 nights in Sep 2024

10/10 Excellent

Shane

Business traveller
Liked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Petar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place central great facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the easy access to the area.
Stayed 5 nights in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, but the adjacent construction site will be your wake up call in the morning for the next few months.
Stayed 1 night in Sep 2024

8/10 Good

Louise

Travelled with partner
Although we had a nice stay, room was ok bit expensive when compared to other hotels in the area. Pool area looked tired, I could see renovation is in progress, but customers should be notified. Ladies toilet out of action, with a sign saying use disabled, but that was locked, so had to walk around to the Spa facilities, also no bar staff at Pool, yet the pool area was full. Cafe in Reception cakes were dry and my husband ordered a meat and cheese roll which was dry and hard to eat. Great location though, convenient for light rail and ICC.
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
The location is excellent, right on the waterfront in Darling Harbour and with a light rail stop almost outside the door to get you into Haymarket (and from there up into the CBD). Access to The Star and the Lyric Theatre is via a short walk (5–10 min) or the light rail. Walking is a little confusing at the moment due to construction next door, but you can go via the Novotel car park (cross over at the light rail stop, go up to level 4 of the car park, then walk out onto Murray St). The soundproofing in the rooms seemed excellent. We didn't get too much noise from outside and didn't hear other rooms at all. The room was comfortable, modern, and clean. The only issues we had were 1) the bathroom lighting is pretty poor for shaving and makeup (then again, most hotel bathroom lighting is), and 2) the new electronic (phone app) room keys didn't work at first. They eventually did work, using a completely different app (odd), though they were pretty slow to activate. Hopefully, they'll fix the teething issues soon because it is very convenient to be able to access the room using my phone and not a physical key.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dandan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Diane

Stayed 1 night in Aug 2024

10/10 Excellent

ALLANAH

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay
Great place with great service.
Stayed 2 nights in Aug 2024

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable stay. Upscale hotel. Adjacent to ICC, walk to downtown and sites.
Stayed 6 nights in Aug 2024

10/10 Excellent

Leanne

Stayed 2 nights in Aug 2024

10/10 Excellent

Namiya

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Kayley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great stay, horrible sleep.
The check in experience was average- didn't tell us what time to check out, where to park, how to get our car etc. The valet parking staff were very friendly. The room was large and very nice. The bed was horrible to sleep on- the mattress was very poor. You do get to order a pillow of your choice from a menu which is a great service. The pool has excellent views.
Stayed 3 nights in Aug 2024

4/10 Poor

Dianne

The room they say sleeps 3 with harbour views is very small. Cannot climatise in the room. Air con was either too cold on 19 degrees and very warm on 21 - 22 degrees. Valet parking was way too rich at $89 per night, to park your car across the road in a normal car parking station.Finished room service was not collect until the next afternoon. Very disappointed. Expected much more
Stayed 2 nights in Aug 2024

10/10 Excellent

Karolyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Lovely place to stay and staff are all very helpful and friendly
Stayed 3 nights in Aug 2024