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Palm Royale Resort - Soma Bay

5.0 star property
Luxury resort on the beach, with 2 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palm Royale Resort - Soma Bay

2 outdoor pools, pool umbrellas, pool loungers
Lobby
Private beach, sun-loungers, beach umbrellas, beach towels
View from property
Private beach, sun-loungers, beach umbrellas, beach towels

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Free airport shuttle
  • Bar
  • Breakfast available
  • All-inclusive
  • Pool
  • Room service

Explore the area

Map
Safaga Hurghada Highway, Soma Bay
  • Safaga Dock
    14 min drive
  • Tobia Arbaa Dive Site
    29 min drive
  • Ras Abu Soma Dive Site
    33 min drive
  • Hurghada (HRG-Hurghada Intl.)
    40 min drive

Room options

View all photos for Deluxe Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Suite

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Blackout curtains
Separate bedroom
  • 65 sq m
  • City view
  • Sleeps 4
  • 3 Single Beds

View all photos for Superior Room, Sea View

View from room

Superior Room, Sea View

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Egyptian cotton bed sheets
Blackout curtains
  • 46.3 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room

Family Room | View from room

Family Room

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Renovated in 2011
Egyptian cotton bed sheets
  • 65 sq m
  • City view
  • Sleeps 4
  • 3 Single Beds

View all photos for Club Room, Sea View

View from room

Club Room, Sea View

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Egyptian cotton bed sheets
Blackout curtains
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room

View from room

Superior Room

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Egyptian cotton bed sheets
Blackout curtains
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, Pool View

View from room

Superior Room, Pool View

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Egyptian cotton bed sheets
Blackout curtains
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

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About the area

Soma Bay

A luxury stay in Soma Bay awaits you at Palm Royale Resort - Soma Bay. You'll be 0.1 km (0.1 mi) from Red Sea and 11.6 km (7.2 mi) from Safaga Dock. Highlights at this beachfront resort include 5 restaurants, 2 outdoor swimming pools and a private beach. .A day of pampering can include beachside massages, body wraps and aromatherapy. The buffet restaurant, Cafe Stella, serves international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the resort's own beach bar. Enjoy the 4 outdoor tennis courts, marina and free kids' club plus access to boat tours. Other amenities include free Wi-Fi in public areas, a gym and a hot tub. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a free airport shuttle. .Sights within a 20-minute drive of this 5-property class Soma Bay resort include Big Dayz Water Sport Center and Makadi Water World.
View more Resorts in Soma BayOpens in a new window

What's nearby

  • Safaga Dock - 14 min drive
  • Makadi Water World - 18 min drive
  • Tobia Arbaa Dive Site - 29 min drive
  • Ras Abu Soma Dive Site - 33 min drive
  • Desert Rose Aqua Park - 37 min drive

Getting around

  • Hurghada (HRG-Hurghada Intl.) - 40 min drive

Restaurants

  • ‪Al Jazeera Restaurant - ‬9 min drive
  • ‪انجليش بوب - ‬12 min drive
  • ‪بونجور بار - ‬12 min drive
  • ‪لاجونا كلوب لونج - ‬19 min drive
  • ‪لا فيستا - ‬10 min drive

About this property

Palm Royale Resort - Soma Bay

Luxury resort on the beach, with 2 outdoor pools
Some rates at Palm Royale Resort - Soma Bay are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Bring your whole family to Palm Royale Resort - Soma Bay for summer fun including 2 outdoor swimming pools, mini golf and a complimentary children's club.

There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a swim-up bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This Art Deco resort also offers a children's pool, outdoor tennis courts and a health club. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Soma Bay resort.

  • 445 guestrooms or units
  • 5 levels
  • 3 buildings
  • 5 dining venues
  • Built in 2004
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • 1 conference room
  • Swim-up bar
Palm Royale Resort - Soma Bay offers 445 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies or patios. Beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with satellite channels.

Bathrooms include a bath with a deep soaking bath, dressing gowns, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Languages

Arabic, English, French, German, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi and wired internet
  • WiFi in public areas is free with a 4-device limit

Parking and transport

  • 24-hour free return airport shuttle
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 25 per person
  • 5 restaurants
  • A beach bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Asian Delights
  • Cafe Stella
  • El Tannour
  • Il Portico
  • Kiriakos

Things to do

  • 2 outdoor pools
  • 4 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Free children's club
  • Health club
  • Horseback riding/rentals
  • Library
  • Mini golf
  • Motor boating
  • Piano
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Spa tub
  • Steam room
  • Tennis lessons
  • Water skiing
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a private beach
  • On the bay
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Outdoor treatment areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Bathtub
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 65
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property will be renovating select guestrooms from December 5, 2024, to January 31, 2025. During renovations, the property will make every effort to minimise noise and disturbance.

Renovations and closures

The property will be renovating from 10 January 2025 to 15 February 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool

During renovations, the resort will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palm Royale Resort - Soma Bay

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25 per person
  • Late check-out fee: USD 65 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 4-device limit. WiFi in public areas is also free and has a 4-device limit.

Property is also known as

Palm Royale Hotel
Palm Royale Hotel Soma Bay
Palm Royale Soma Bay
Palm Soma Bay
Royale Palm Soma Bay
Royale Soma Bay
Soma Bay Palm Royale
Palm Royale Soma Bay Hotel Hurghada
SENTIDO Palm Royale Hotel Soma Bay
SENTIDO Palm Royale Hotel
SENTIDO Palm Royale Soma Bay
SENTIDO Palm Royale
SENTIDO Palm Royale Resort Soma Bay
SENTIDO Palm Royale Resort
SENTIDO Palm Royale
Palm Royale Resort Soma Bay
Palm Royale Soma Bay Soma Bay
Palm Royale Resort - Soma Bay Resort
Palm Royale Resort - Soma Bay Soma Bay
Palm Royale Resort - Soma Bay Resort Soma Bay

Frequently asked questions

What is the cancellation policy at Palm Royale Resort - Soma Bay?

Palm Royale Resort - Soma Bay offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Palm Royale Resort - Soma Bay?

Yep, Palm Royale Resort - Soma Bay has a free self car park, free extended parking and free RV/bus/truck parking.

Are there any beaches close to Palm Royale Resort - Soma Bay?

The closest beach to Palm Royale Resort - Soma Bay is Mahmya (38.3 km).

Is there a spa on site at Palm Royale Resort - Soma Bay?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as beachside massages.

Does Palm Royale Resort - Soma Bay have a pool?

Palm Royale Resort - Soma Bay has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The property will be renovating one of the swimming pools from January 10 2025 until February 15 2025 (completion date subject to change).

What luxury perks are available at Palm Royale Resort - Soma Bay?

Palm Royale Resort - Soma Bay features a private beach, 2 outdoor pools and a health club. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Palm Royale Resort - Soma Bay a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Palm Royale Resort - Soma Bay.

Is Palm Royale Resort - Soma Bay family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Palm Royale Resort - Soma Bay is a hit with families.

Are there hot tubs in the rooms at Palm Royale Resort - Soma Bay?

No, but there are deep-soaking baths in the guestrooms.

Does Palm Royale Resort - Soma Bay serve breakfast?

You bet, buffet brekkie is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Palm Royale Resort - Soma Bay?

Yep, there's a free airport shuttle that runs 24 hours a day.

Is there a bar or restaurant at Palm Royale Resort - Soma Bay?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Palm Royale Resort - Soma Bay?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Palm Royale Resort - Soma Bay?

No, pets and service animals are not allowed.

Palm Royale Resort - Soma Bay Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 75 out of 133 reviews" "
Rating 8 - Good. 39 out of 133 reviews" "
Rating 6 - Okay. 11 out of 133 reviews" "
Rating 4 - Poor. 2 out of 133 reviews" "
Rating 2 - Terrible. 6 out of 133 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

jose

Travelled with family
Disliked: Staff & service
Service employees need lots of training. Out the four restaurants two were closed all the time and the other two imposible to get a reservation. The food in the buffet restaurant was average. The exterior around the pools and beach was amazing.
Stayed 8 nights in Aug 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly hotel
A large family friendly hotel. Huge grounds. Large pools and gardens and beach access. Good selection of food.
Stayed 1 night in Apr 2024

6/10 Okay

Ihab M

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Generally a good safe environment
Stayed 5 nights in Jun 2023

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful resort and would stay here if we ever return and will recommend it to anyone. It is so beautiful there, we are just sorry we didnt get to spend more time there. You cannot walk to anything outside the resort. They will arrange a taxi for you if you want to go somewhere. They provided a shuttle to the cruise terminal. Hakem at the front desk was awesome! He spoke really good English and helped us with everything we needed. We purchased the all inclusive package (which was not much money additional), and would recommend this. There were plenty of chairs to sit either by the pool or the ocean (at least when we were just there at the end of April). They did have some activities if you wanted to participate. It looked like the kids program was really good, though we dont have little ones. They kept everything so clean and beautiful. Lots of water sports that you could do or pay extra for. There was even horse back riding (extra charge) and a guy with a camel that came around for rides and pictures (for a cost, we paid $5 euro for pictures, that he took with our camera that turned out great)
Stayed 2 nights in Apr 2023

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay at Soma Bay
The territory is clean, beach is wonderful, food is nice (not so great choice but cooked very well). Service in the main restaurant is perfect. Room was a bit old but big and everything was working. Staff was friendly.
Stayed 10 nights in Nov 2022

10/10 Excellent

Kamilla

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Damiano

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, clean with good service. Food is also good
Stayed 4 nights in Nov 2022

10/10 Excellent

Rahaf

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place très calme très propre et les gens sont très gentils Les reopas sont si délicieux L’eau de la mère impressionnant Les soirées sont tous remplie des activités pour se faire plaisir Mais les chambres besoin d’être rénové
Stayed 2 nights in Sep 2021

2/10 Terrible

Mina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Shaimaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2021

8/10 Good

Khaled

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

8/10 Good

Haitham

Travelled with family
Liked: Staff & service, property conditions & facilities
Friendly Animation team
Animation team was the best thing in the trip Special thanks to Polo, Amy , Chocolata and Amr Saad
Stayed 5 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was one of the most amazing beaches I’ve been to in Egypt. It was a clear spotless sandy beach, surrounded by palm trees all over their long shoreline. Water is crystal clear, very convenient for all family members. Kids club was amazing, it operates from 8 am until 5 pm, it was very clean with nice activities for kids. Sara who is handling the club was lovely, she took care of the kids, and you can trust your kids are safe with her, while taking some alone time anywhere you want. Food was extremely great, in terms of variety and taste, chefs and waiters were very friendly and welcoming, providing an ultimate service to everyone. The F&B manager was ALWAYS helpful. You would always see him around the restaurant checking on everyone, he was so dynamic, making sure everybody is well served and happy. Animation team was very nice and spontaneous, although I don’t have a lot of interest in this area, but they were really nice and they understand very well how to interact with each guest. They were never too pushy, yet very encouraging, they provided a big variety of programs, from Aqua gymnastics, stretching class, mini disco for kids, entertainment shows. And all their activities were light, fun and enthusiastic.
Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was amazing from the entrance to our room. Service was excellent. The beach was crystal clear. Best beach ever. Animation team were exceptional. We loved it and sure will come back again.
Stayed 4 nights in May 2021

10/10 Excellent

Verified traveller

Stayed 6 nights in Feb 2019

10/10 Excellent

Sameh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
I've tried this hotel many times and I'm a big fan of it .. the hotel design is piece of art .. it is really royal.. the hotel in general and rooms are very clean .. staff is polite and friendly .. food is good .. they need only to improve the desserts ..
Stayed 5 nights in Aug 2019

10/10 Excellent

Mr L R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Resort
Wonderful resort. Rooms are spacious, staff go out of their way to make our stay feel comfortable. Excellent resort to kite surf too. The main restaurant was outstanding, the other restaurant needs to up their game.
Stayed 10 nights in Jun 2019

8/10 Good

SOHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
It was amazing. Nice hotel with very relaxing atmosphere. My only concern was with check in process as the front desk staff were not friendly. All other hotel staff were very friendly.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience friendly service lovely staff very relaxing food good variety very comfortable clean room and surroundings beautiful views manicured gardens beautiful beach very clean
Stayed 14 nights in Feb 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Did not like anything food discusting was like a worn out holiday camp very very dissapointed paid a lot of money for nothing!!!!!!
Stayed 14 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2018

10/10 Excellent

Lesley, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
A lovely hotel with very well kept grounds. The staff are extremely helpful my husband and I had a very relaxing time. The restaurant had a good menu choice I thought the food was really good. They gave speciality restaurants, the Asian and the Lebanese were very good, the Italian and the Greek, not so good. The Atrium Bar was very nice with a pianist and Johnny’s Bar had great atmosphere, the only downside was that you could smoke in Johnny’s Bar, it would have been so much better if it was non smoking as there was an outside area were you could go to smoke. Definitely worth upgrading to Club rooms to use The Terrace room for breakfast, it’s a very opulent room small and quiet with great service, you can also use the outside terrace which is lovely. You can also keep your room until 4pm which is really helpful. The hotel also runs a complimentary airport shuttle which was brilliant.
Stayed 9 nights in Feb 2018