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Grand Sierra Resort and Casino

4.0 star property
Family-friendly resort with 9 restaurants and 4 hot tubs
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Sierra Resort and Casino

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Outdoor pool, a heated pool, pool cabanas (surcharge), pool umbrellas
Exterior
Mountain view
9 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

8.2 out of 10

Very good

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Spa
    Spa
  • Free airport shuttle
    Free airport shuttle
  • Bar
    Bar
  • Gym
    Gym
  • Hot tub
    Hot tub
  • 24/7 front desk
    24/7 front desk
The price is AU$156
includes taxes & fees
2 Dec - 3 Dec

Explore the area

Map
2500 E 2nd St, Reno, NV, 89595
  • Grand Sierra Resort Casino
    6 min walk
  • Truckee River
    9 min walk
  • National Automobile Museum
    5 min drive
  • Reno, NV (RNO-Reno-Tahoe Intl.)
    4 min drive

Room options

View all photos for Vista Two Queen Beds with Pool View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Vista Two Queen Beds with Pool View

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for The A Queen

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

The A Queen

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
Blackout curtains
Down duvet
  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Concierge Queen (Adults 18+ Only)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Concierge Queen (Adults 18+ Only)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
Blackout curtains
  • 42.0 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Sierra King Room with Pool View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Sierra King Room with Pool View

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
Blackout curtains
Down duvet
  • Sleeps 4
  • 1 King Bed

View all photos for Summit Queen

Summit Queen

Summit Queen

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Sierra Two Queen Room with Pool View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Sierra Two Queen Room with Pool View

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
Blackout curtains
Down duvet
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
Blackout curtains
Down duvet
  • 42.0 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
Blackout curtains
Down duvet
  • 42.0 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Vista King Room with Pool View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Vista King Room with Pool View

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
Blackout curtains
Down duvet
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
Blackout curtains
Down duvet
  • 42.0 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Peppermill Resort Spa Casino
Pool
Spa
Free airport shuttle
Parking included
4.4 out of 5, Excellent, (5480)
The price is AU$185
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Peppermill Resort Spa Casino

About the area

Reno

A family-friendly stay in Reno awaits you at Grand Sierra Resort and Casino. You'll be 0.5 km (0.3 mi) from Grand Sierra Resort Casino and 5 km (3.1 mi) from Peppermill. Highlights at this resort include 9 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering at Spa at Grand Sierra can include massages, body wraps and body scrubs along with access to the sauna and hot tub. The coffee shop, Grand Café, serves American cuisine and is open for breakfast, lunch and dinner. At the resort's own poolside bar, you can stop for a drink. Enjoy the 4 hot tubs, outdoor swimming pool and nightclub plus access to a bowling alley. 200000 square feet (18580 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Other amenities include a casino, free Wi-Fi in public areas and a 24-hour gym. There's also free valet parking, along with the convenience of a free airport shuttle. .Attractions within a 10-minute drive of this 4-property class Reno resort include Atlantis Casino and Reno-Sparks Convention Center.
View more Resorts in RenoOpens in a new window

What's nearby

  • Grand Sierra Resort Casino - 6 min walk - 0.5 km
  • National Bowling Stadium - 6 min drive - 3.8 km
  • Atlantis Casino - 6 min drive - 5.1 km
  • Reno-Sparks Convention Center - 6 min drive - 6.5 km
  • Peppermill - 6 min drive - 6.0 km

Getting around

  • Reno Station - 10 min drive
  • Reno Tahoe Intl. Airport (RNO) - 4 min drive

Restaurants

  • ‪Chickie's & Pete's - ‬2 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Brickyard Bar & Grill - ‬3 min drive
  • ‪The Grand Buffet - ‬1 min walk
  • ‪Charlie Palmer Steak - ‬1 min walk

About this property

Grand Sierra Resort and Casino

Family-friendly resort with 9 restaurants and 4 hot tubs
Grand Sierra Resort and Casino offers its guests a full-service spa, 4 hot tubs, an outdoor pool, and a sauna. There are 9 restaurants and 8 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this resort measures 200000 square feet (18580 square metres) and includes a conference centre. A casino, a nightclub, and a 24-hour fitness centre are also featured at the family-friendly Grand Sierra Resort and Casino. A roundtrip airport shuttle is free at scheduled times. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Reno resort.

  • 1 building
  • 1990 guestrooms or units
  • 27 levels
  • 9 dining venues
  • 3 bars or lounges
  • 8 coffee shops
  • Conference rooms
  • 200000 sq ft of conference space
  • 18580 sq. m of conference space
  • Built in 1978
  • Casino
  • Nightclub
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Grand Sierra Resort and Casino offers 1990 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 42-inch flat-screen televisions come with premium digital channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Reno resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Spa at Grand Sierra has 8 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, Filipino, French, German, Italian, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 4:30 PM to midnight at scheduled times
  • Ski shuttle nearby
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 3 bars/lounges
  • 8 coffee shops/cafes
  • 9 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Charlie Palmer Steak
  • Chickie's & Pete's
  • Grand Café
  • The Grand Buffet
  • Uno Mas Cantina

Family friendly

  • Arcade/game room
  • Bowling alley
  • Fenced pool
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (200,000 square foot of space)
  • Meeting rooms

Outdoors

  • On a river
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Portable shower seat
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 27 floors
  • Ballroom
  • Built in 1978
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cots (infant beds) are available for USD 20.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night
  • Resort fee: USD 45.14 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness centre access
  • In-room bottled water
  • In-room safe
  • Phone calls
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Sierra Casino Featuring Summit Tower
Grand Sierra Casino Featuring Summit Tower Reno
Grand Sierra Resort & Casino Featuring Summit Tower
Grand Sierra Resort & Casino Featuring Summit Tower Reno
Grand Sierra Resort Reno
Grand Sierra Resort Casino Reno
Grand Sierra Reno
Grand Sierra
Grand Sierra Hotel Reno
Summit At Grand Sierra Hotel
Grand Sierra Resort Casino
Grand Sierra Casino Reno
Grand Sierra Casino
Grand Sierra Resort
Grand Sierra Resort Casino Featuring The Summit Tower
Grand Sierra Resort Casino
Grand Sierra And Casino Reno
Grand Sierra Resort and Casino Reno
Grand Sierra Resort and Casino Resort
Grand Sierra Resort and Casino Resort Reno

Frequently asked questions

What is the cancellation policy at Grand Sierra Resort and Casino?

Grand Sierra Resort and Casino offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Sierra Resort and Casino?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Grand Sierra Resort and Casino on 2 Dec 2024 start from AU$86.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Sierra Resort and Casino?

Yep, Grand Sierra Resort and Casino has a free self car park and free valet parking.

Is there a spa on site at Grand Sierra Resort and Casino?

Yep, Spa at Grand Sierra is available for guests. It has 4 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Grand Sierra Resort and Casino have a pool?

Grand Sierra Resort and Casino has a heated pool and an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Grand Sierra Resort and Casino?

Grand Sierra Resort and Casino features 4 hot tubs, a heated pool and a nightclub. All guestrooms come with pillowtop beds and premium bedding.

What makes Grand Sierra Resort and Casino a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Grand Sierra Resort and Casino.

Is Grand Sierra Resort and Casino family-friendly?

You bet! With amenities such as children's meals, an arcade and a corner/local shop, it's no surprise that Grand Sierra Resort and Casino is a hit with families.

Is there a free airport shuttle available at Grand Sierra Resort and Casino?

Yep, there's a free airport shuttle that runs from 4:30 PM - midnight at scheduled times.

Is there a bar or restaurant at Grand Sierra Resort and Casino?

Yep, they've got a poolside bar and 9 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Sierra Resort and Casino?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Grand Sierra Resort and Casino?

No, only service animals are allowed.

Grand Sierra Resort and Casino Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 3696 out of 7168 reviews" "
Rating 8 - Good. 1515 out of 7168 reviews" "
Rating 6 - Okay. 830 out of 7168 reviews" "
Rating 4 - Poor. 562 out of 7168 reviews" "
Rating 2 - Terrible. 565 out of 7168 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 2 nights in Aug 2024

8/10 Good

Daniel

Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness
.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kristopher, Kaneohe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean rooms
Really enjoyed this hotel. The room was large and clean. The hotel has a Jamba Juice, Starbucks. And a nice bakery cafe. Highly recommend
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got adjoining rooms and both of them are clean
Stayed 1 night in Aug 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice facility!
Stayed 1 night in Aug 2024

8/10 Good

santosh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Guyt

Stayed 1 night in Aug 2024

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice, clean, and the bed was comfortable. The food was a little expensive. Overall, we had an enjoyable stay at GSR.
Stayed 3 nights in Aug 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay for 2 nights... room was fantastic! Pool was very cold though... life guard said heater broke and they are fixing it.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mario

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

robert l

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good sized room, check in & check out was quick & easy Refrigerator partially dirty, one of drawers in cabinet was broken & bathroom sink drained too slow
Stayed 3 nights in Aug 2024

8/10 Good

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice place with lots of options for dining and activities. I don't appreciate the smell of smoke wafting from the casino. Kind of ruins the vibe in the morning to have to inhale smoke before breakfast. Busy workout room. Two hot tubs weren't working. Not many vegan options for meals except for Chickie and Pete's for dinner. Cafe used a machine for lattes--don't order them!
Stayed 1 night in Aug 2024

10/10 Excellent

addison

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin can take time due to the crowd. Room was great. Good dining options.
Stayed 1 night in Jun 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Theresa

Stayed 1 night in Aug 2024

8/10 Good

Shandra

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall pleased with my stay!
Stayed 1 night in Aug 2024

6/10 Okay

ELEN

Liked: Staff & service, property conditions & facilities
I had unexplainable charges from the resort and from the spa that none of the staff members could figure out
Stayed 3 nights in Aug 2024

10/10 Excellent

DOUGLAS

Stayed 2 nights in Aug 2024

10/10 Excellent

Alma

Travelled with partner
Liked: Amenities
Awesome for Hit August nights
Stayed 1 night in Aug 2024

8/10 Good

jerry

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean, staff friendly and helpful. My only concern is I have severe food allergies and travel with special foods that on occasion need to be warmed. There are no microwaves anywhere in the facility and upon request you can have one brought to your room for $30 a day plus tax. For such a large facility a microwave should be complimentary.
Stayed 3 nights in Aug 2024

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Expensive stay and had to call housekeeping to get towels for the room. All we had were two bath towels and nothing else. No wash rags, face towels etc. We were staying there for a concert and couldn't really freshen up before the show because it took three calls and over an hour and a half to get towels for the bathroom.
Stayed 1 night in Jul 2024