Holiday Inn Express Richmond - Midtown, an IHG Hotel

3.5 star property
Suburban hotel with free breakfast and 24-hour fitness centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Holiday Inn Express Richmond - Midtown, an IHG Hotel

Exterior
Interior
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking included
  • Breakfast included
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Laundry
    Laundry

Explore the area

Map
2000 Staples Mill Rd, Richmond, VA, 23230
  • Shops at Willow Lawn
    11 min walk
  • Carytown
    4 min drive
  • Science Museum of Virginia
    5 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    19 min drive

Room options

Standard Room, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Sofa bed - double
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room (Bed type assigned at check in)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Similar properties

About the area

Richmond

At Holiday Inn Express Richmond - Midtown, an IHG Hotel you'll be within a 20-minute stroll of Shops at Willow Lawn and Strangeways Brewing. Highlights at this hotel include free buffet breakfast, free self-parking and a 24-hour gym. .Enjoy the seasonal outdoor swimming pool and pool loungers. Meeting rooms and a 24-hour business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of free extended parking. .Attractions within a 10-minute drive of this 3.5-property class Richmond hotel include Virginia Commonwealth University and University of Richmond.

What's nearby

  • Carytown - 4 min drive
  • Virginia Museum of Fine Arts - 5 min drive
  • Virginia Commonwealth University - 6 min drive
  • Lewis Ginter Botanical Garden - 6 min drive
  • University of Richmond - 7 min drive

Getting around

  • Richmond Staples Mill Road Station - 7 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 19 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Cookout - ‬5 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Wendy's - ‬5 min walk
  • ‪Shake Shack - ‬13 min walk

About this property

Holiday Inn Express Richmond - Midtown, an IHG Hotel

Suburban hotel with free breakfast and 24-hour fitness centre
Holiday Inn Express Richmond - Midtown, an IHG Hotel offers its guests a 24-hour fitness centre and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is available daily. A vending machine, an arcade/games room, and multilingual staff are also featured at the business-friendly Holiday Inn Express Richmond - Midtown, an IHG Hotel. Free self parking is available.

This 3.5-star Richmond hotel is smoke free.

  • 1 building
  • 142 guestrooms or units
  • 8 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Pool or billiards table
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
Holiday Inn Express Richmond - Midtown, an IHG Hotel offers 142 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • Arcade/game room
  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open on 22 May and close on 05 September.
  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Alcohol isn't served at Holiday Inn Express Richmond - Midtown, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn I 64 West End
Holiday Inn I 64 West End Hotel
Holiday Inn I 64 West End Hotel Richmond
Holiday Inn I 64 West End Richmond
Holiday Inn West End
West End Holiday Inn

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Richmond - Midtown, an IHG Hotel?

Holiday Inn Express Richmond - Midtown, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Richmond - Midtown, an IHG Hotel?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express Richmond - Midtown, an IHG Hotel on 16 Dec 2024 start from AU$226.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Richmond - Midtown, an IHG Hotel?

Yep, Holiday Inn Express Richmond - Midtown, an IHG Hotel has a free self car park, free extended parking and free RV/bus/truck parking.

Does Holiday Inn Express Richmond - Midtown, an IHG Hotel have a pool?

Holiday Inn Express Richmond - Midtown, an IHG Hotel has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 10:00 PM (Seasonal outdoor pool open from May 22 to September 05).

Does Holiday Inn Express Richmond - Midtown, an IHG Hotel serve breakfast?

Yeah, visitors can't get enough of the free buffet brekkie here! Served daily from 6:30 AM to 9:30 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Holiday Inn Express Richmond - Midtown, an IHG Hotel?

No, Holiday Inn Express Richmond - Midtown, an IHG Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Richmond - Midtown, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Holiday Inn Express Richmond - Midtown, an IHG Hotel?

No, only service animals are allowed.

Holiday Inn Express Richmond - Midtown, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 518 out of 1003 reviews" "
Rating 8 - Good. 282 out of 1003 reviews" "
Rating 6 - Okay. 94 out of 1003 reviews" "
Rating 4 - Poor. 52 out of 1003 reviews" "
Rating 2 - Terrible. 57 out of 1003 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good business trip
Room was extremely clean, comfortable spacious for business amazing accommodations left-hand side of the bed was broken in and horribly uncomfortable. I had to sleep on opposing side of bed.
Stayed 4 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

David, Richmomd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I was greeted by friendly person, check in was very quick. The common area is very nice with amenities for work or leisure. My room is great, very comfortable and bed and pillows are excellent.
Stayed 1 night in Aug 2024

2/10 Terrible

Dragi

Stayed 2 nights in Aug 2024

2/10 Terrible

Hyangmi

Stayed 1 night in Aug 2024

10/10 Excellent

Kimani, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Honestly, if you can afford a better hotel, you should avoid this one. Security was the major issue. Was not particularly clean nor comfortable either. For example, most people park in the rear. There is a main entrance in the rear as well. You can enter and not be seen by the front desk due to the organization of space. You also dont need to run your key to use the elevator so anybody could walk off the street and go directly to any floor unnoticed. I am almost certain people Came from the street for the free breakfast in the lobby as well as I saw them coming and. Going.
Stayed 1 night in Aug 2024

6/10 Okay

Kenneth, Los Angeles

Liked: Staff & service
This place is a little shabby, I had to change rooms because the first room had an air conditioner that sounded like a Harley. Both rooms were not very clean, a little mold in the bathrooms. Staff were nice, bed was comfortable. Also not in a great neighborhood.
Stayed 1 night in Aug 2024

8/10 Good

Brad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was super fast and easy. Breakfast was an impressive array.
Stayed 1 night in Aug 2024

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was very clean. Comfy beds !
Stayed 1 night in Aug 2024

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, nicely kept property. Surprisingly large lounge and the game room was a bonus.
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Brian

Stayed 1 night in Aug 2024

10/10 Excellent

William, Matthews

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jerri

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean but who thought it was a good idea to put a see through shade on the window that doesn’t block any light at all. It was so light during the night, that a good nights sleep wasn’t happening.
Stayed 1 night in Aug 2024

10/10 Excellent

Benedict

Stayed 1 night in Aug 2024

8/10 Good

Linds

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioner was very loud and you couldn’t control the temperature. The room was a little small. The floor in the lobby was dirty.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Victor

Disliked: Staff & service
Crap end to what was supposed to be a fun weekend
I never made it to my room. I showed up to the hotel to check in and was told I did not have a reservation and was told I would have to call Hotels.com to fix it even after showing I should have one. I did, and when they called to talk the clerk, she put them on hold. When they tried call back to address the situation, the clerk would not answer the phone. I was then asked to try to get the clerk to talk to Hotels.com to which I was told they would have to call. Hotels.com eventually talked to her and she seemed unwilling to help with the situation other than she wanted them to refund me money and then let me book it myself through the hotel. I ended up being booked somewhere else by Hotels.com. I had a room, but it made the situation inconvenient to what I had originally planned.
Stayed 1 night in Jul 2024

8/10 Good

Terrese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review of Hotel
The breakfast was tasty and the rooms are clean and updated.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was weird since it was not private, but part of a strip mall. Hotel was pleasant but the surroundings were a little "sketchy". We went to dinner at a close by Mexican restaurant. It was pleasant but I wouldn't have gone out after dark 😉
Stayed 1 night in Jul 2024