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Critchley Hackle

3.0 star property
Family-friendly hotel with free valet parking and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Critchley Hackle

Royal Suite | Living area
Luxury Lakeside Room
Royal Suite | Living area
Lake
Tower Room | Living area

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Pool
  • Housekeeping

Explore the area

Map
585 Teding Van Berkhout Street, Dullstroom, Mpumalanga, 1110
  • Wild About Whiskey
    11 min walk
  • Dullstroom Nature Reserve
    3 min drive
  • Dullstroom Bird of Prey & Rehabilitation Centre
    4 min drive

Room options

View all photos for Luxury Lakeside Room

Luxury Lakeside Room

Luxury Lakeside Room

Highlights

Furnished patio
Garden
Separate sitting area
Individually decorated
Fireplace
Air conditioning
TV
Washer/dryer
  • 50 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

2 Bedroom Chalet

Highlights

Furnished patio
Garden
Separate sitting area
Individually decorated
Fireplace
Air conditioning
TV
Washer/dryer
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for 1 Bedroom Chalet

1 Bedroom Chalet

1 Bedroom Chalet

Highlights

Furnished patio
Garden
Separate sitting area
Individually decorated
Fireplace
Air conditioning
TV
Washer/dryer
  • 35 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite

Royal Suite | Living area

Royal Suite

Highlights

Furnished patio
Garden
Separate sitting area
Individually decorated
Fireplace
Air conditioning
TV
Washer/dryer
  • 81 sq m
  • Lake view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Tower Room

Tower Room

Tower Room

Highlights

Furnished patio
Garden
Separate sitting area
Individually decorated
Fireplace
Air conditioning
TV
Washer/dryer
  • 36 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

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About the area

Dullstroom

A family-friendly stay in Dullstroom awaits you at Critchley Hackle. You'll be within a 15-minute walk of Wild About Whiskey and 2 km (1.2 mi) from Dullstroom Nature Reserve. Highlights at this hotel include in-room washers/dryers, fireplaces and furnished patios. .The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the outdoor swimming pool, free pool cabanas and pool loungers. Business amenities include a meeting room, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Cooked-to-order breakfast is available daily between 7 AM and 10 AM. There's also free valet parking, along with the convenience of an area shuttle. .Places within a 30-minute drive of this 3-property class Dullstroom hotel include Dullstroom Bird of Prey & Rehabilitation Centre and Verlorenvlei.

What's nearby

  • Wild About Whiskey - 11 min walk
  • Dullstroom Nature Reserve - 3 min drive
  • Dullstroom Bird of Prey & Rehabilitation Centre - 4 min drive
  • Verlorenvlei - 22 min drive
  • baKoni Ruins - 55 min drive

Getting around

  • Johannesburg (JNB-O.R. Tambo Intl.) - 151 min drive

Restaurants

  • ‪Seattle Coffee Company Dullstroom - ‬6 min walk
  • ‪Mayfly Restaurant - ‬9 min walk
  • ‪Duck & Trout - ‬20 min walk
  • ‪Harrie's Pancakes - ‬3 min walk
  • ‪Wild about Whisky - ‬13 min walk

About this property

Critchley Hackle

Family-friendly hotel with free valet parking and 24-hour front desk
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A business centre and a meeting room are available.

WiFi and wired Internet are free in public spaces. An outdoor pool, a library, and a terrace are also featured at the family-friendly Critchley Hackle. Self parking and valet parking are free.

This 3-star Dullstroom hotel is smoke free.

  • 22 guestrooms or units
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Critchley Hackle offers 22 air-conditioned accommodations with fireplaces and washers/dryers. Rooms open to furnished patios. This individually decorated accommodation has separate sitting areas. Select Comfort beds feature premium bedding. Premium satellite televisions are provided.

Bathrooms include a separate bath and shower with a deep soaking bath, complimentary toiletries and hairdryers. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Languages

Afrikaans, English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 10 AM for a fee: ZAR 70 to 150 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Fishing
  • Library
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Fireplace
  • Individual decor
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Critchley Hackle

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately ZAR 70 to 150 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche.

We should mention

  • Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Urban Hip Critchley Hackle
Urban Hip Critchley Hackle Dullstroom
Urban Hip Hotels
Urban Hip Hotels Critchley Hackle
Urban Hip Hotels Critchley Hackle Dullstroom
Urban Hip Hotels Critchley Hackle Hotel Dullstroom
Urban Hip Hotels Critchley Hackle Hotel
Critchley Hackle Hotel Dullstroom
Critchley Hackle Hotel
Critchley Hackle Dullstroom
Critchley Hackle Hotel
Critchley Hackle Dullstroom
Critchley Hackle Hotel Dullstroom

Frequently asked questions

What is the cancellation policy at Critchley Hackle?

Critchley Hackle offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Critchley Hackle?

Yep, Critchley Hackle has a free self car park and free valet parking.

Does Critchley Hackle have a pool?

Critchley Hackle has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What makes Critchley Hackle a romantic place to stay?

Garden-view dining and a lounge bar, as well as deep-soaking baths and comfy beds in the guestrooms, help set the scene for a romantic weekend at Critchley Hackle.

Is Critchley Hackle family-friendly?

You bet! With amenities such as supervised childcare, laundry facilities and a BBQ, it's no surprise that Critchley Hackle is a hit with families.

Are there hot tubs in the rooms at Critchley Hackle?

No, but there are deep-soaking baths in the guestrooms.

Does Critchley Hackle serve breakfast?

Sure does, cooked-to-order brekkie is served daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Critchley Hackle?

No, Critchley Hackle does not offer an airport shuttle service.

Is there a bar or restaurant at Critchley Hackle?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Critchley Hackle?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Critchley Hackle?

No, pets and service animals are not allowed.

Critchley Hackle Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 19 out of 36 reviews" "
Rating 8 - Good. 13 out of 36 reviews" "
Rating 6 - Okay. 4 out of 36 reviews" "
Rating 4 - Poor. 0 out of 36 reviews" "
Rating 2 - Terrible. 0 out of 36 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely stay
We were greeted on arrival by the owner, who was extremely welcoming and hospitable. The room was extremely spacious and well appointed and the breakfast excellent. Dullstroom is evidently the highest town in South Africa at well over 2000 metres above sea level. As such it is somewhat cooler than most of the country and provided a welcome respite. We would have no hesitation in recommending Critchley Hackle and hope to return ourselves next year.
Stayed 1 night in Mar 2019

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Spent 1 night, room clean, bed comfortable. Cold at night and fire was lit in room. Electric blankets provided. Meals tasty. Staff helpful. No wifi
Stayed 1 night in May 2017

6/10 Okay

CP

Disliked: Property conditions & facilities
Although the setting is beautiful, the hotel appears worn down and needs attention. The room, supposed to be a superior room, was shabby and is badly in need of a proper upgrade.

10/10 Excellent

peter, cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel close to Birdlife annual meet
Stayed one night because of unexpected day trip to Vic Falls. Booked it late. Friendly receptionist. Great room/suite. Had drink at bar then went out for dinner. Packed breakfast ready for early departure next morning. Looked like a great place to relax but no time!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Nettie

Liked: Staff & service, property conditions & facilities, room comfort
Beautiful area.
The area, buildings, environment, nature, garden, restaurant all beautiful....however: the carpets in the room really need to be cleaned. I also requested a room with aircon and a king sized bed, however, we got a room without aircon, and two queen sized beds pushed together.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Lovely accomadation with friendly staff. Great local activities and local restaurants.

10/10 Excellent

Marinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super!!

8/10 Good

carol, RSA CD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil in harmony with countryside
Dinner I thought was expensive but delicious. R250 would have been better. Relish white crisp cotton sheets nice decor lovely setting tasteful decor and free breakfast. Will definately be back.

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Abel Jacobus, Pretoria

Liked: Staff & service, room comfort
Disliked: Cleanliness
Still a diamond, but needs to be cleaned
I have previously stayed at this hotel a couple of years ago and the look and feel was fantastic! not much has happened since then, rooms ect are still the same. One can see that no upgrades have been done in years.

10/10 Excellent

Fiona, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderfully relaxing visit. Everything was great from the warm hospitality of the staff to the elegant comfort of the accommodation.

10/10 Excellent

Daniel, Nelspruit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxed quality stay
Very good with excellent setting, ambiance, classy relaxed background music, good food and service.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Carey-Anne, Johannesburg

Liked: Cleanliness, room comfort
For the price and the star rating I expected much more. The bathroom was very small and needs maintenance. The paint on the ceiling in the shower is peeling. There was no room service available as we were told and when we visited the bar later in the evening there was no service so we left and went somewhere else.

8/10 Good

Manfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Laura-Jane, Benoni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with friendly staff
We stayed the night for our wedding anniversary, they sent a bottle of champagne to our room, this was a wonderful gesture.The room was warm and comfy and a beautiful view of the dam.Breakfast was amazing. Staff were super friendly

8/10 Good

Andrew, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities
Satisfed guest
We had a warm and cosy winter stay over between Mpumalanga and JHB. We had a good breakfast looking out over the picturesque fishing dam. There was an issue with our Hotels.com booking, however the hotel management fixed this quickly for us.

10/10 Excellent

Nicci, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely setting, so peaceful!
Very tranquil hotel. Nice and close to town too, so you can walk everywhere.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jeanine, Johannesburg

Liked: Cleanliness, property conditions & facilities, room comfort
Critchley Hackle is beautiful.

10/10 Excellent

Dawie van der Merwe, Pretoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, great food and a beautiful setting
Professional but very personal service. The breakfast that is included is of very high quality. For all meals the chef's food is of gourmet quality. Rooms are big enough and the setting next to the dam but in the centre of the town is great.

8/10 Good

Visitor, Morningside

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food and great service
The food and service was exceptional.