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Melia Dunas Beach Resort & Spa - All Inclusive

5.0 star property
Luxury property on the beach, with 4 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Melia Dunas Beach Resort & Spa - All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
7 bars/lounges, swim-up bar, poolside bar, beach bar
Reception
Theatre show
Front of property - evening/night

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • All-inclusive
  • Parking included
  • Gym
The price is AU$375
includes taxes & fees
8 Jan - 9 Jan 2025

Explore the area

Map
Rua Andrade Corvo, Santa Maria, Sal, 4111
  • Viveiro Botanical Garden & Zoo
    15 min walk
  • Ponta Preta
    17 min walk
  • Nazarene Church
    4 min drive
  • Sal Island (SID-Amilcar Cabral Intl.)
    15 min drive

Room options

View all photos for Family Suite, 3 Bedrooms

32-inch flat-screen TV with satellite channels, TV, ping pong

Family Suite, 3 Bedrooms

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
3 bedrooms
Deep-soaking bath
  • 90 sq m
  • Sleeps 6
  • 1 Queen Bed and 4 Single Beds

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Furnished balcony or patio
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Rainfall showerhead
Deep-soaking bath
Hairdryer
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room

Highlights

Furnished balcony or patio
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Rainfall showerhead
Deep-soaking bath
Hairdryer
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for The Level, Villa, 3 Bedrooms

32-inch flat-screen TV with satellite channels, TV, ping pong

The Level, Villa, 3 Bedrooms

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
Club Lounge
Fridge
Flat-screen TV
Blackout curtains
  • 110 sq m
  • Sleeps 6
  • 1 Queen Bed and 4 Single Beds

View all photos for Villa, 3 Bedrooms (4+2)

In-room safe, desk, blackout curtains, iron/ironing board

Villa, 3 Bedrooms (4+2)

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
3 bedrooms
  • 110 sq m
  • Sleeps 6
  • 1 Queen Bed and 4 Single Beds

View all photos for Villa, 3 Bedrooms

In-room safe, desk, blackout curtains, iron/ironing board

Villa, 3 Bedrooms

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
3 bedrooms
  • 110 sq m
  • Sleeps 6
  • 1 Queen Bed and 4 Single Beds

View all photos for The Level, Deluxe Room

In-room safe, desk, blackout curtains, iron/ironing board

The Level, Deluxe Room

Highlights

Furnished balcony or patio
Air conditioning
Club Lounge
Fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Private bathroom
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 2 Bedrooms (3+1)

32-inch flat-screen TV with satellite channels, TV, ping pong

Family Suite, 2 Bedrooms (3+1)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
2 bedrooms
Deep-soaking bath
  • 75 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Room (2+1)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room (2+1)

Highlights

Furnished balcony or patio
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Rainfall showerhead
Deep-soaking bath
Hairdryer
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite, 3 Bedrooms (3+1)

32-inch flat-screen TV with satellite channels, TV, ping pong

Family Suite, 3 Bedrooms (3+1)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
3 bedrooms
Deep-soaking bath
  • 75 sq m
  • Sleeps 4
  • 1 Queen Bed and 4 Single Beds

View all photos for Family Suite, 2 Bedrooms

32-inch flat-screen TV with satellite channels, TV, ping pong

Family Suite, 2 Bedrooms

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
2 bedrooms
Deep-soaking bath
  • 75 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for The Level, Junior Suite, Sea View

The Level, Junior Suite, Sea View

The Level, Junior Suite, Sea View

Highlights

Furnished balcony or patio
Air conditioning
Club Lounge
Fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Private bathroom
  • 86 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Level, Presidential Suite

The Level, Presidential Suite | Living room

The Level, Presidential Suite

Highlights

Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Club Lounge
Fridge
Flat-screen TV
Blackout curtains
  • 115 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 3 Bedrooms (4+2)

32-inch flat-screen TV with satellite channels, TV, ping pong

Family Suite, 3 Bedrooms (4+2)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
3 bedrooms
Deep-soaking bath
  • 100 sq m
  • Sleeps 6
  • 1 Queen Bed and 4 Single Beds

Similar properties

Exterior

Hilton Cabo Verde Sal Resort

Pool
Breakfast included
Spa
Kids pool
4.4 out of 5, Excellent, (268)
The price is AU$644
for 1 room
includes taxes & fees
6 Jan - 7 Jan
Hilton Cabo Verde Sal Resort

About the area

Sal

A luxury stay in Sal awaits you at Melia Dunas Beach Resort & Spa - All Inclusive. Within a 20-minute stroll, you'll find Ponta Preta and Viveiro Botanical Garden & Zoo. Highlights at this all-inclusive property include 6 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at Yhi Spa can include massages, body wraps and body scrubs along with access to the sauna and hot tub. The seafood restaurant, Atlantis, is open for dinner. With 7 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and free water park. Other amenities include a nightclub, a gym and a Turkish bath/hammam. There's also free self parking, along with the convenience of a free area shuttle. .With a stay at this 5-property class Sal property, you'll be 3 km (1.9 mi) from Nazarene Church and 3 km (1.9 mi) from Santa Maria Pier.

What's nearby

  • Ponta Preta - 17 min walk
  • Santa Maria Beach - 6 min drive
  • Santa Maria Pier - 6 min drive
  • Kite Beach - 9 min drive
  • Shark Bay Beach - 24 min drive

Getting around

  • Sal Island (SID-Amilcar Cabral Intl.) - 15 min drive

Restaurants

  • ‪Restaurant Cabo Verde Riu Funana - ‬4 min drive
  • ‪Restaurante Espargos - ‬4 min drive
  • ‪Melia Dunas Spices Restaurant - ‬6 min walk
  • ‪The Dubliners - ‬4 min drive
  • ‪Bikini Beach Bar - ‬9 min walk

About this property

Melia Dunas Beach Resort & Spa - All Inclusive

Luxury property on the beach, with 4 outdoor pools
Melia Dunas Beach Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Melia Dunas Beach Resort & Spa - All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges, a beach bar and a poolside bar. This all-inclusive property also offers a complimentary water park, a children's pool and outdoor tennis courts. Self parking is free.

Smoking is allowed in designated areas at this 5-star Sal property.

  • 526 guestrooms or units
  • 6 dining venues
  • 7 bars or lounges
  • Built in 2014
  • Nightclub
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Computer for guest use
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Swim-up bar
Melia Dunas Beach Resort & Spa - All Inclusive offers 526 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to furnished balconies or patios. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Yhi Spa has 12 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: High-speed internet

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 5 km
  • Area shuttle
  • Free self parking on site

Food and drink

  • 6 restaurants
  • 7 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Aqua
  • Atlantis
  • Mosaico
  • Rancho
  • Sahel

Things to do

  • 2 outdoor tennis courts
  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free water park
  • Full-service spa
  • Gym
  • Library
  • Nightclub
  • Playground
  • Shopping
  • Table tennis
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free water park access
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.49 per person, per night. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 25 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Melia Dunas Beach Resort SANTA MARIA
Melia Dunas Beach Resort
Melia Dunas Beach SANTA MARIA
Melia Dunas Beach
Meliá Dunas Beach Resort All Inclusive Sal
Meliá Dunas Beach Resort All Inclusive
Meliá Dunas Beach All Inclusive Sal
Meliá Dunas Beach All Inclusive
Melia Dunas Beach Resort Spa
Meliá Dunas Beach Resort Spa All Inclusive
Meliá Dunas All Inclusive
Meliá Dunas Beach All Inclusive
Meliá Dunas Beach Resort Spa All Inclusive
Meliá Dunas Beach Resort All Inclusive Sal
Meliá Dunas Beach Resort All Inclusive
Meliá Dunas Beach All Inclusive Sal
Melia Dunas & Inclusive Sal
Meliá Dunas Beach Resort & Spa - All Inclusive Sal
Meliá Dunas Beach Resort Spa
Melia Dunas Beach Resort Spa
Melia Dunas All Inclusive
Meliá Dunas Beach Resort Spa All Inclusive
Melia Dunas Beach Resort & Spa - All Inclusive Sal

Frequently asked questions

What is the cancellation policy at Melia Dunas Beach Resort & Spa - All Inclusive?

Melia Dunas Beach Resort & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Melia Dunas Beach Resort & Spa - All Inclusive?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at Melia Dunas Beach Resort & Spa - All Inclusive on 8 Jan 2025 start from AU$367.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Melia Dunas Beach Resort & Spa - All Inclusive?

Yep, Melia Dunas Beach Resort & Spa - All Inclusive has a free self car park.

Are there any beaches close to Melia Dunas Beach Resort & Spa - All Inclusive?

The closest beach to Melia Dunas Beach Resort & Spa - All Inclusive is Santa Maria Beach (3 km).

Is there a spa on site at Melia Dunas Beach Resort & Spa - All Inclusive?

Yep, Yhi Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Melia Dunas Beach Resort & Spa - All Inclusive have a pool?

Melia Dunas Beach Resort & Spa - All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Melia Dunas Beach Resort & Spa - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Melia Dunas Beach Resort & Spa - All Inclusive?

Melia Dunas Beach Resort & Spa - All Inclusive features 4 outdoor pools, a full-service spa and a nightclub.

What makes Melia Dunas Beach Resort & Spa - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and private balconies in the guestrooms, help set the scene for a romantic weekend at Melia Dunas Beach Resort & Spa - All Inclusive.

Is Melia Dunas Beach Resort & Spa - All Inclusive family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Melia Dunas Beach Resort & Spa - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Melia Dunas Beach Resort & Spa - All Inclusive?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Melia Dunas Beach Resort & Spa - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Melia Dunas Beach Resort & Spa - All Inclusive?

Yep, they've got a beach bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Melia Dunas Beach Resort & Spa - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Melia Dunas Beach Resort & Spa - All Inclusive?

No, only service animals are allowed.

Melia Dunas Beach Resort & Spa - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 38 out of 94 reviews" "
Rating 8 - Good. 30 out of 94 reviews" "
Rating 6 - Okay. 11 out of 94 reviews" "
Rating 4 - Poor. 4 out of 94 reviews" "
Rating 2 - Terrible. 11 out of 94 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
In general was a really good experience, our room was nearby the pool ans the restaurant. We couldn't enjoy the A la Carte restaurants for dinner as they were fully booked, we were hiven the lunch option but we didn't take it. The food in the buffet we really good and the variety from lical food to international cuisine. Only issue was the towels in the room, the moment they take it to replace you suffer to get new ones has they only bring it by dinner time, and if you were lucky to get one. I had to call housekeeping 3 times on the same night to get one.
Stayed 6 nights in Aug 2024

6/10 Okay

Assiatou

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Jul 2024

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2024

10/10 Excellent

marisa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are great and professional. The food and the drinks could be a little better.
Stayed 7 nights in Jul 2024

10/10 Excellent

Jason

Stayed 7 nights in Jul 2024

10/10 Excellent

Justino

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Admilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My phone did not work for the duration of my stay and they never fixed it.
Stayed 1 night in Mar 2024

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely experience
Lots of positives. The hotel was spotlessly clean. Our bedroom recieved a thorough clean each day and we received fresh towels each day. Lots of food choices including a buffet and several a la carte. We were here 1 week amd had no problems booking a different restaurant each night by going to the booking service at 1030 in the odyssey bar ( next to the piano). Food was excellent. Hotel has several pools and direct access to the beach. No problems getting a sunbed. No mosquitos but bring your spray just in case.
Stayed 5 nights in Jan 2024

8/10 Good

Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a large and well maintained hotel complex on a stretch of excellent beach. We loved the location, the weather of course, lots of wildlife, birds, turtles and butterflies. The staff are mostly young in age and very friendly and helpful. Service in the bars, restaurants and poolside are all very good. The housekeeping for our room often didn't turn up until 6pm and on the last 2 days we were there they didn't turn up at all. This was despite our leaving the 'please clean our room' notice on our door for them to see. I phoned down to reception a couple of times but reception did not answer. That wasn't very good and not what we would expect from a 5-star hotel.
Stayed 7 nights in Jan 2024

8/10 Good

Carly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023

10/10 Excellent

Virgil

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel. Staff was amazing.
Stayed 6 nights in Jul 2023

10/10 Excellent

Jaime

Stayed 2 nights in Nov 2022

4/10 Poor

Larissa

Liked: Cleanliness
Stayed 5 nights in Dec 2021

8/10 Good

Lizete

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2022

6/10 Okay

Lizete

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very disappointed with Josimar front desk staff he was unprofessional with us he don’t know how to treat the customer...but I appreciate you Stephanie for the great service keep doing what you do to make us happy
Stayed 3 nights in Jan 2022

2/10 Terrible

Jean

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
HORRIBLE EXPERIENCE. PLEASE AVOID. Shower water is yellow, the resort is absolutely understaffed, employees were hiding. it was CHAOTIC. Restaurant are already fully booked when you arrive, and food (restaurant or buffet) is just horrible. We ended up taking a cab to eat in Santa Maria. Wifi does not work, dirty everywhere. People around me were as much horrified as me. A lot of very upset people. How come this rating is so high ? Are the other reviews fake ???
Stayed 7 nights in Dec 2021

2/10 Terrible

Verified traveller

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
This complex is ok but the beaches or very rocky impossible to swim. There’s not shuttle to the airport. The reception staff are completely slow like your a number and all the want is to get more money out you . I’ve been to many Melia ressort this one is a no go for me...
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Jenny, Belfast

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Dunas resort is divided in two, SOL Dunas and MELIA Dunas. We stayed on Melia side - which was more adult/couple suitable and the Sol side more family or younger family orientated. The complex was clean and well kept. The pools and facilities (such as communal toilets) were spotless. Our room was large and clean, with fridge and good air conditioning, there was also kettle and hairdryer and a free to use safe for valuables. The food buffet was great and we loved having 4 restaurants to book for dinner if we wanted something more formal. There are also many bars to grab that late night drink or nightcap ! The Gabi beach bar and the beachcomber bar provided drinks at the beach and there were swim up pool bars for refreshments (drinks) poolside! Drinks really were all inclusive- spirits(local but extensive) wine, beer, cava, Prosecco, and cocktails- we had zero addition spend! The only downside is the 6 hour layover in Lisbon outward , but we survived! We will definitely be going back!
Stayed 7 nights in Jan 2020

10/10 Excellent

Eguono

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we stayed here for 4 days and it was nothing short of perfect. We wished we had stayed longer. The ambience was great, even better than the pictures. Food was great too and literally all inclusive, meaning you don’t have to pay for breakfast, lunch, dinner or even drinks. Everything is covered in the cost of the room. Totally amazing! The pools are relaxing and great too.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

AndrewMario, Sal CV

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The biggest resort I ever been on. Very comfortable
Stayed 3 nights in May 2019

2/10 Terrible

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We were very disappointed with this hotel. Booked as a 5 star hotel, and for a €200 room per night, the deluxe room we stayed was very dirty, shower in the suite in terrible conditions, damaged furniture, poor food (canned fruit for example), etc... Fortunately the local staff with their incredible hospitality and friendless made it bearable.
Stayed 1 night in Mar 2019

8/10 Good

Urielpereira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Sep 2018