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Hilton Garden Inn San Antonio At The Rim

3.0 star property
Hotel with free local shuttle, near The Rim Shopping Center
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Garden Inn San Antonio At The Rim

Exterior
Lobby
Lobby
Terrace/patio
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
  • Room service
  • Breakfast available
  • Bar
  • Pool
  • Pet-friendly
The price is AU$160
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
5730 Rim Pass, San Antonio, TX, 78257
  • The Rim Shopping Center
    13 min walk
  • Six Flags Fiesta Texas
    20 min walk
  • La Cantera Golf Club
    3 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    19 min drive

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Drinks & Snacks)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Drinks & Snacks)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Drinks & Snacks)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing Impaired)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing Impaired)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Tru By Hilton San Antonio At The Rim, Tx

Pet-friendly
Parking included
Free WiFi
Air conditioning
4.5 out of 5, Wonderful, (719)
The price is AU$191
for 1 room
includes taxes & fees
6 Jan - 7 Jan
Tru By Hilton San Antonio At The Rim, Tx

About the area

San Antonio

At Hilton Garden Inn San Antonio At The Rim you'll be within a 20-minute stroll of The Rim Shopping Center and Six Flags Fiesta Texas. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Great American Grill, serves American cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool and gym. 3988 square feet (370 square metres) of event facilities include 4 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Cooked-to-order breakfast is available daily between 6:00 AM and 10:00 AM. There's also self parking, along with the convenience of a free area shuttle. .With a stay at this 3-property class La Cantera District hotel, you'll be 2.6 km (1.6 mi) from La Cantera Golf Club and 3.3 km (2.1 mi) from The Shops of La Cantera.

What's nearby

  • The Rim Shopping Center - 13 min walk
  • Six Flags Fiesta Texas - 20 min walk
  • La Cantera Golf Club - 3 min drive
  • The Shops of La Cantera - 4 min drive
  • University of Texas at San Antonio - 5 min drive

Getting around

  • San Antonio Station - 20 min drive
  • San Antonio International Airport (SAT) - 19 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪Raising Cane's Chicken Fingers - ‬12 min walk
  • ‪Agora Bar - ‬11 min walk
  • ‪Whataburger - ‬2 min drive
  • ‪BJ's Restaurant & Brewhouse - ‬9 min walk

About this property

Hilton Garden Inn San Antonio At The Rim

Hotel with free local shuttle, near The Rim Shopping Center
Hilton Garden Inn San Antonio At The Rim offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. Event space at this hotel measures 3988 square feet (370 square metres) and includes a conference centre. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn San Antonio At The Rim. An area shuttle within 5 mi and A theme park shuttle are free. Parking is available for a fee.

  • 137 guestrooms or units
  • 6 levels
  • 3988 sq ft of conference space
  • 370 sq. m of conference space
  • Built in 2015
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Bar or lounge
  • Dining venue
Hilton Garden Inn San Antonio At The Rim offers 137 accommodations with MP3 docking stations and a safe. Pillowtop beds feature premium bedding. A pillow menu is available. 48-inch LCD televisions come with pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 5 mi
  • Area shuttle
  • Free theme park shuttle
  • Parking on site (USD 10 per night; includes in/out privileges)
  • Extended parking on site (USD 10 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 15.95 for adults and USD 10.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • Gym
  • Outdoor pool
  • Wine tours

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • Free theme park shuttle
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (3,988 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per week
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 15.95 for adults and from USD 10.95 for children
  • Self-parking fee: USD 10 per night (in/out privileges)
  • Extended parking fee: USD 10 per night
  • Pet fee: USD 75.00 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 10:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn San Antonio Rim Hotel
Hilton Garden Inn Rim Hotel
Hilton Garden Inn San Antonio Rim
Hilton Garden Inn Rim

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn San Antonio At The Rim?

Hilton Garden Inn San Antonio At The Rim offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn San Antonio At The Rim?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at Hilton Garden Inn San Antonio At The Rim on 5 Jan 2025 start from AU$159.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn San Antonio At The Rim?

Yep, Hilton Garden Inn San Antonio At The Rim has a self car park with in/out privileges for USD 10 per night. Additionally there is extended parking for USD 10 per night.

Does Hilton Garden Inn San Antonio At The Rim have a pool?

Hilton Garden Inn San Antonio At The Rim has a seasonal outdoor pool. The pool is open 10:00 AM to 10:00 PM (Seasonal outdoor pool open from January to December).

What makes Hilton Garden Inn San Antonio At The Rim a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hilton Garden Inn San Antonio At The Rim.

Is Hilton Garden Inn San Antonio At The Rim family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free extra beds in the guestrooms, it's no surprise that Hilton Garden Inn San Antonio At The Rim is a hit with families.

Does Hilton Garden Inn San Antonio At The Rim serve breakfast?

You bet, cooked-to-order brekkie is on offer daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hilton Garden Inn San Antonio At The Rim?

No, Hilton Garden Inn San Antonio At The Rim does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn San Antonio At The Rim?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Garden Inn San Antonio At The Rim?

Check-in begins at 3 PM. Check-out time is noon.

Hilton Garden Inn San Antonio At The Rim Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 505 out of 1003 reviews" "
Rating 8 - Good. 205 out of 1003 reviews" "
Rating 6 - Okay. 120 out of 1003 reviews" "
Rating 4 - Poor. 86 out of 1003 reviews" "
Rating 2 - Terrible. 87 out of 1003 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

KIMBERLY

Stayed 2 nights in Sep 2024

6/10 Okay

Alex

Travelled with family
Liked: Room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Amber

Liked: Cleanliness, room comfort
Vehicle burglary
Our vehicle among with 11 others was broken into in the parking lot.
Stayed 2 nights in Sep 2024

6/10 Okay

Angelica

Liked: Cleanliness, room comfort
Disliked: Amenities
Hotel was comfortable and conveniently close to my destination. Phone didn't work in the room when I tried to order room service was told they would bring me a phone and a menu since there was none provided. Received a call back on my cellphone stating I had to wait an hour until I could receive new phone and menu. Checked out at 9:45 am and still no phone or menu. Paid for parking and woke up the next morning with a tag stating that I needed to pay. But other than that Hotel was clean and comfy beds.
Stayed 1 night in Sep 2024

6/10 Okay

Courtney

Liked: Cleanliness, property conditions & facilities
Pros - staff were nice and property was clean. Cons - Everything charged an expensive fee. The toilet made a loud noise. They had a window unit for A/C
Stayed 1 night in Sep 2024

10/10 Excellent

Desiree

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

JOSE RAMON

Liked: Room comfort
ES CARO POR LO QUE OFRECEN
no me parece que hagan un cargo de 100 dolares a la tarjeta por si averías algo o te llevas algo, no se con que tipo de gente tratan, y a parte ni siquiera lo han devuelto pero si hicieron el cargo ya lo vi en mi estado de cuenta de la tarjeta, por otro lado en la reservacion no te dicen que te van a cobrar 10 dolares por el estacionamiento diario, no ponen agua para tomar en las habitaciones, falta fumigacion nos salieron 2 cucarachas en la habitación, estuvimos 2 noches y solo una ves hicieron la habitación, esperábamos mas del hotel ,estuvo muy pobre la relación de calidad por lo que se paga
Stayed 2 nights in Sep 2024

4/10 Poor

Alfredo Lopez Alvarez

Travelled with family
Disliked: Cleanliness, amenities
I didn't like the cleaning, every other day. I had to call the 2nd day to have it cleaned, and it was 2pm!!!. no couch, or chair to sit. no Toiletries (Qtips, etc). in the washbasin the inclination was wrong so water stayed in it, leaving a dislikeable seen.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Maria Eugenia

Stayed 1 night in Sep 2024

6/10 Okay

Rebecca

Liked: Property conditions & facilities
The room was very dusty , used my own saniwipes to clean coz they don’t they don’t have one, the bath tub was clogged , that dirty water stays on our feet coz they don’t flush !!But the hotel lobby is okay !!surrounding areas amazing with good shopping stores!!
Stayed 1 night in Sep 2024

6/10 Okay

Edward

Liked: Cleanliness, property conditions & facilities
Location is good but check in was not informative.
Stayed 1 night in Sep 2024

6/10 Okay

Jeffrey

Travelled with family
Convenient location. That’s all
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Stayed here after a day at Six Flags. The property was nice. The room was big and clean no issues whatsoever except maybe that you do have to pay for parking/security to a third-party. You have to scan a QR code in their parking lot. That might be a bit of a turn off for some people specially, if you’re staying multiple days there, I’m sure they could really add up.
Stayed 1 night in Jul 2024

10/10 Excellent

Jesus

Liked: Cleanliness, property conditions & facilities
Front desk very polite, kind and helpful.
Stayed 1 night in Aug 2024

2/10 Terrible

Shannon

Travelled with family
Disliked: Cleanliness, amenities, room comfort
Not too much to like about this hotel, which was not expected. Urine smell in room, tv didnt work and front desk attendant told us there was nothing that could be done, water damage in bathroom, warped coffee cabinet (probably from water damage as well), and outrageous charge for breakfast. This property must be struggling.
Stayed 1 night in Aug 2024

6/10 Okay

Carolyn, Mathis

Liked: Cleanliness
Hot in the hotel. Only one elevator worked and we had to pay to park which we never had to before
Stayed 1 night in Aug 2024

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, amenities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

JAVIER ENRIQUE

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location,
Stayed 1 night in Jul 2024

6/10 Okay

Sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
paid for 2 rooms BUT had to pay double parking of $10 plus tax for 2 vehicles and double breakfast of $15.95 plus tax per person: 1 person did not have breakfast from my room but the other person from the other room did, it was only 2 people usually these are included in hotel stay, what I saved on room accommodations was spent on parking and breakfast
Stayed 1 night in Aug 2024

8/10 Good

Scott

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Brenda

Travelled with family
Disliked: Cleanliness, amenities, room comfort
When my kids and I arrived to hotel., they gave us a room that had a horrible smell. Then after checking the room/bed I noticed bed bugs on the mattress. Terrible experience
Stayed 2 nights in Aug 2024

10/10 Excellent

Tommy

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was very nice and family friendly
Stayed 2 nights in Jul 2024

8/10 Good

Esmeralda

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Ricardo, Miami

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Checked in and front desk wanted to charge me for parking even though expedia website has free parking. Got to room and tv didnt work Got changed and the bathroom was full of black mold Got changed again and the new room had black mold also Got changed again finally Stayed 4 nights and the room was never cleaned. They were supposed to clean it every other day but it wasn’t done Hilton quality is a thing of the past
Stayed 4 nights in Aug 2024