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Hyatt Regency Hill Country Resort & Spa

4.0 star property
Suburban San Antonio hotel in Far West Side with 5 restaurants

Photo gallery for Hyatt Regency Hill Country Resort & Spa

3 outdoor pools, pool cabanas (surcharge), pool loungers
2 bars/lounges, cocktail bar
Terrace/patio
Meeting facility
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Spa
  • Pool
  • Housekeeping
  • Room service
The current price is AU$570
includes taxes & fees
1 Mar - 2 Mar

Explore the area

Map
9800 Hyatt Resort Dr, San Antonio, TX, 78251
  • Hill Country Golf Club
    ‪1 min walk‬
  • Westover Hills Lung Center
    ‪14 min walk‬
  • San Antonio SeaWorld
    ‪6 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Patio

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Patio

Highlights

Patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Patio (Preferred)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Patio (Preferred)

Highlights

Patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Patio (Preferred)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Patio (Preferred)

Highlights

Patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Patio (Hill Country, Preferred)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, Patio (Hill Country, Preferred)

Highlights

Patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 22 sq m
  • Sleeps 8
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Patio

Premium bedding, pillow-top beds, in-room safe, desk

Suite, Patio

Highlights

Patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 22 sq m
  • Sleeps 8
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Balcony (Hill Country)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, Balcony (Hill Country)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 22 sq m
  • Sleeps 8
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Patio

Highlights

Patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Hill Country)

Premium bedding, pillow-top beds, in-room safe, desk

Suite (Hill Country)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 22 sq m
  • Sleeps 8

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About the area

San Antonio

A family-friendly stay in San Antonio awaits you at Hyatt Regency Hill Country Resort & Spa. You'll be 11.5 km (7.1 mi) from Joint Base San Antonio and 14.4 km (8.9 mi) from St. Mary's University. Highlights at this eco-friendly hotel include 5 restaurants, 3 outdoor swimming pools and a golf course. .A relaxing visit to Windflower can include deep-tissue massages and sports massages along with body scrubs, facials and aromatherapy. The restaurant, Antlers Lodge, is open for dinner. Woodbine Lobby Bar is the hotel's own cocktail bar. Enjoy the 3 hot tubs, free water park and 24-hour gym plus access to golf lessons. 74002 square feet (6875 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a lazy river and an outdoor tennis court. Each morning full breakfast is served between 6:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Places within a 15-minute drive of this 4-property class Far West Side hotel include University of Texas at San Antonio and Port San Antonio.

What's nearby

  • Hill Country Golf Club - 1 min walk
  • San Antonio SeaWorld - 6 min drive
  • Aquatica San Antonio Waterpark - 9 min drive
  • San Antonio Aquarium - 11 min drive
  • Lackland Air Force Base - 17 min drive

Getting around

  • San Antonio Station - 20 min drive
  • San Antonio International Airport (SAT) - 21 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Harbor Market - ‬5 min drive
  • ‪Burger Boy - ‬5 min drive
  • ‪Marco's Pizza - ‬5 min drive

About this property

Hyatt Regency Hill Country Resort & Spa

Suburban San Antonio hotel in Far West Side with 5 restaurants
Hyatt Regency Hill Country Resort & Spa offers its guests a golf course, a complimentary water park, 3 outdoor swimming pools, and 3 hot tubs. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 74002 square feet (6875 square metres) and includes conference space. A children's pool, a 24-hour fitness centre, and a sauna are also featured at the family-friendly Hyatt Regency Hill Country Resort & Spa. You'll have access to the indoor pool at a partner property. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star San Antonio hotel.

  • 500 guestrooms or units
  • 4 levels
  • 5 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 74002 sq ft of conference space
  • 6875 sq. m of conference space
  • Built in 1993
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Coffee shop
  • Bar by the pool
Hyatt Regency Hill Country Resort & Spa offers 500 accommodations with iPod docking stations and video game consoles. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium digital channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, designer toiletries and hairdryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 12 to 25 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Antlers Lodge
  • Charlie's Long Bar
  • General Store
  • Springhouse Cafe
  • Woodbine Lobby Bar

Things to do

  • 24-hour gym
  • 27-hole golf course
  • 3 outdoor pools
  • 3 spa tubs
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free water park
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Golf driving range
  • Hiking/biking trails
  • Indoor pool (guest access)
  • Lazy river
  • Outdoor tennis court
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Shopping
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Access to nearby indoor pool
  • Arcade/game room
  • Children's pool
  • Fenced pool
  • Free cot
  • Free water park access
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Playground
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 74,002 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium digital channels
  • IPod dock
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges USD 4.13 for credit card payments
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 4.13 per accommodation, per night.
  • Resort fee: USD 52.54 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12 to 25 per person
  • Self-parking fee: USD 25.00 per night (in/out privileges)
  • Valet parking fee: USD 45.00 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per day
  • Credit card charges are subject to a surcharge of USD 4.13

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Country Hill Resort
Hill Country Hyatt
Hill Country Hyatt Resort
Hill Country Resort
Hyatt Hill Country
Hyatt Regency Hill Country
Hyatt Regency Hill Country Resort
Hyatt Regency Hill Country Resort San Antonio
Hyatt Regency Hill Country San Antonio
Regency Country
Hyatt Hill Country Resort San Antonio
Hyatt Hill Country San Antonio
Hyatt Regency Hill Country Hotel San Antonio
Hyatt Regency Hill Country Resort Spa

Frequently asked questions

What is the cancellation policy at Hyatt Regency Hill Country Resort & Spa?

Hyatt Regency Hill Country Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency Hill Country Resort & Spa?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Hill Country Resort & Spa on 1 Mar 2025 start from AU$481.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Regency Hill Country Resort & Spa?

Yep, Hyatt Regency Hill Country Resort & Spa has a self car park with in/out privileges for USD 25.00 per night.

Is there a spa on site at Hyatt Regency Hill Country Resort & Spa?

There's no onsite spa, but this property does offer services like body scrubs, facials and body treatments, as well as deep-tissue massages.

Does Hyatt Regency Hill Country Resort & Spa have a pool?

Hyatt Regency Hill Country Resort & Spa has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger.

Does Hyatt Regency Hill Country Resort & Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hyatt Regency Hill Country Resort & Spa?

Hyatt Regency Hill Country Resort & Spa features 3 outdoor pools, 3 hot tubs and 5 restaurants. All guestrooms come with pillowtop beds and premium bedding.

Is Hyatt Regency Hill Country Resort & Spa family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Regency Hill Country Resort & Spa is a hit with families.

Does Hyatt Regency Hill Country Resort & Spa serve breakfast?

You bet, full brekkie is served daily from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hyatt Regency Hill Country Resort & Spa?

No, Hyatt Regency Hill Country Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Regency Hill Country Resort & Spa?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Regency Hill Country Resort & Spa?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Hyatt Regency Hill Country Resort & Spa?

Dogs are welcome at Hyatt Regency Hill Country Resort & Spa, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Is there a golf course on site at Hyatt Regency Hill Country Resort & Spa?

Yep, Hyatt Regency Hill Country Resort & Spa has a 27-hole golf course. A golf driving range, golf lessons, golf carts and golf clubs are also available.

Hyatt Regency Hill Country Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 631 out of 1003 reviews
Rating 8 - Good. 190 out of 1003 reviews
Rating 6 - Okay. 84 out of 1003 reviews
Rating 4 - Poor. 59 out of 1003 reviews
Rating 2 - Terrible. 39 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eliseo

Liked: Cleanliness, staff & service
Nice hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Karina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience
Stayed 2 nights in Nov 2024

10/10 Excellent

brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and efficient valet
Stayed 1 night in Nov 2024

10/10 Excellent

mike

Stayed 2 nights in Sep 2024

10/10 Excellent

Patricia

Stayed 2 nights in Nov 2024

4/10 Poor

Christen

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property itself wasn't bad. The room I was assigned was nice and big and even clean with a view or garden green with doors to walk out and enjoy which was great! *Tiny Shower - BUT in such a large room the shower was tiny (ti-i-neee). And there was a seat in it that could not be moved. I could barely navigate, therefore it took me twice and long and probably twice the amount of water to shower because I could barely move. * Ice Machine RIGHT next door - I could hear the motor (or something "humming" all night long. * Construction - On the second morning I was awoken by the sound of banging...then drilling. I look out and there are roughly 10 men standing around watching one guy make noise. I have no problem with maintenance but it would have been nice to have a courtesy warning. That said - I would return to try again if I'm ever in the area but I now know I need to be vigilant with questions about the room - How BIG (or small) is the shower stall? Are all amenities available? Is the assigned room in a loud zone/construction area??? Hope this helps improve for others
Stayed 2 nights in Nov 2024

2/10 Terrible

marisel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay to participate in the STCH Ministries golf tournament.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cristella

Travelled with family
Very clean and helpful there was no need to leave the resort if you just want to stay and relax they have everything from food to activities all weekend
Stayed 2 nights in Oct 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service
The resort was under construction which we did not know about. That meant the Golf course and the Spa did not have all areas available for use. Another issue for us was the pets in the dining areas. Out in the patio is fine, but why inside?
Stayed 3 nights in Oct 2024

10/10 Excellent

Rebecca

Stayed 1 night in Sep 2024

10/10 Excellent

Reyaan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort to come and stay at. Very safe !!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Olivia

Stayed 1 night in Sep 2024

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a burnout San Antonio couple, we really needed a quiet getaway with a view to recharge. Heaven with the Front Desk did absolutely everything she could to accommodate us! Such a nice experience. Planning on coming back for a family staycation soon!
Stayed 2 nights in Oct 2024

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2024

10/10 Excellent

Loyd Alan, BRYANT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Vicente

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very well set up for kids and families
Stayed 3 nights in Oct 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing!!
Stayed 1 night in Oct 2024

10/10 Excellent

Shannon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet property with updated rooms. The exterior of the property can use some updating, some rotting wood frames and the pool area can be updated.
Stayed 1 night in Oct 2024

10/10 Excellent

Loyd Alan, BRYANT

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. If you like Diet Coke or Sweet N Low sweetner take your own. Just a preference. You can buy these in the store there. Overall a cool place with some cool history.

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not Great
Unfortunately this was a disappointing experience. The property is very nice but they gave us the wrong room twice, had to be on the phone 15 minutes and transferred four times before given an accessible room that did not have a tub when I let them know we were staying with kids. They basically said they were sold out so I I had to take what they had and they offered no accommodation. The dining is underwhelming and overcrowded - be prepared WELL in advance to ensure your kids can eat as the place is swarming witb families. We came for a birthday celebration and again, very nice resort. But lacking the experience and serve for the rate.
Stayed 1 night in Oct 2024

8/10 Good

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Rylee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing resort
Amazing resort for a couples getaway or family vacation! Super clean, relaxing and had lots of activities!
Stayed 2 nights in Oct 2024